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| Brentwood Suites |
Brentwood Suites in Brentwood, Tennessee |
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Brentwood Suites
622 Church St E
Brentwood, Tennessee 37027
Call Expedia at: 1-800-551-2409
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Brentwood Suites Reviews
| Traveler Ratings Summary for Brentwood Suites
|
Overall: 4.00 |
Service
4.06 |
Condition
3.93 |
Cleanliness
4.12 |
Comfort
4.10 |
Recommend
82.09 % |
|
| breakfast |
Overall: 1 |
Service
2 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| When we got to breakfast it was empty , when they finally refilled eggs and sausage the were still frozen.they were out of everything milk waffle mix butter.When we told the girl about the frozen food she was rude just walked away and did not reply.i got a room with extra bed no sheets and one little bottle of shampoo.ask for more and had to wait forever to get some.overall very rude staff.there reply to any dissatifaction was you need to talk to expedia.we asked to leave after the first night but agagin said there was nothing they could do
Reviewed by traveler from tri cities tennessee on August 2, 2006 |
| THe room was not as clean as I would have preferred, but the staff was friendly and helpful. |
Overall: 3 |
Service
5 |
Condition
3 |
Cleanliness
2 |
Comfort
3 |
Recommend
No |
| THe room was not as clean as I would have preferred, but the staff was friendly and helpful.
Reviewed by traveler on August 2, 2006 |
| Excellent accomodations |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Pleasant staff. Enjoyable stay.
Reviewed by traveler from Acworth, GA on August 2, 2006 |
| Most impressed |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Very impressed with Brentwood Suites, the staff was very pleasant and accommodating. Hotel situated near business district. Breakfast was excellent. Will plan a future stay
Reviewed by traveler from Oak Park, MI on July 19, 2006 |
| Good place with great price |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| If you are looking for a weekend away in Nashville/surrounding area this is a good choice. Located in the heart of Brentwood it is 15 minutes from downtown and 10 minutes from Cool Springs Galleria. It is a very intimate hotel, with average service. Full breakfast every morning to help you get started is a great added value.
Reviewed by traveler from Memphis, TN on July 19, 2006 |
| No title |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Nice area, not to far to Nashville downtown. Good breakfast. We liked this hotel.
Reviewed by traveler from Altamonte Springs, FL on July 12, 2006 |
| Not impressed |
Overall: 2 |
Service
2 |
Condition
1 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| Was looking for more in a presidential suite.
Reviewed by traveler on July 12, 2006 |
| Enjoyed our stay |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The hotel and staff were extremely pleasant. The only drawback were the kids romping in the room next door but kids do those things. The room was kept extremely neat.
Reviewed by traveler from Oklahoma on July 12, 2006 |
| Average hotel for business trips |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| The hotel was average. Not dirty, but not spectacular. For the money spent, it was fine.
Reviewed by traveler from St. Louis, MO on July 5, 2006 |
| Nice...not thrilling...but nice |
Overall: 4 |
Service
5 |
Condition
3 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I stayed here recently while on business in Nashville. The front desk staff were all extremely helpful, one lady even pulled up a restaurant for me on the front desk computer, then went to mapquest and printed out directions for me to take with me. I was quite impressed. The breakfast was very nice and always included waffles, eggs, and sausage as well as the traditional "continental breakfast" fare. The breakfast area is bare-bones, but has sufficient seating. The room was clean and comfortable. The wireless Internet service was completely reliable. My only complaint was that the carpet had pulled away from the tack strip on the floor at the room entrance as well as the bathroom door. I will stay here again and recommend it without hesitation.
Reviewed by traveler from Roanoke, VA on July 5, 2006 |
| Great Hot Breakfast |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We figured this would be the same "continental" breakfast as you find at most motels. What a pleasant surprise to find hot eggs and sausage, belgian waffles, biscuits and many other breakfast goodies. We also found the rooms to be extremely quiet. We never did hear other room doors slamming or any kind of noise from rooms.
Reviewed by traveler from Waynesboro, MS on July 5, 2006 |
| OK for a Short Stay |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
2 |
Recommend
Yes |
| I was expecting much more based on the reviews I had read before booking. For the price, the accommodations were ok, but I would not have wanted to stay more than a night or two. The carpets were very dirty in the room, but everthing else seemed basically clean in an institutional sort of way. There was an unpleasant odor in the lobby which gave me an uncomfortable feeling about the place in general. I definitely would not recommend the sofa bed. It was terribly uncomfortable and when I requested linens, I got two worn out, mismatched sheets and blankets that smelled laundered but had several large holes in them. The biggest disappoinment based on the reviews I'd read was the continental breakfast. It did have extras like sausage and imitation cheese omlettes...both extremely greasy vending machine-type offerings. Stick with the basics unless you have a pretty strong stomach. If price is your absolute bottom line, you will be content with a stay here. Next time, I will remember you get what you pay for and opt to pay a little more.
Reviewed by traveler from Dallas, TX on July 5, 2006 |
| Great business-class hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Unfortunately, I was only in my room for 7 hours, but it was comfortable and well kept. Breakfast was fantastic with a lot of variety including cheese omlets. Will definitely stay here again.
Reviewed by traveler from Atlanta, GA on July 5, 2006 |
| Would stay again |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Clean, room smelled heavenly and inviting not like most other hotel or motel rooms that smelled musty or funky. Especially enjoyed the jetted tub.
Reviewed by traveler from Tulsa, Oklahoma on July 4, 2006 |
| Brentwood on a budget |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Excellent location of a former chain hotel that is in good shape. Bed was comfortable, breakfast tolerable. Quiet, easy interstate access, near restaurants, shopping.
Reviewed by traveler from Murfreesboro, TN on June 28, 2006 |
| Highly recommended!! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Very enjoyable stay. Conveniently located and very quiet. Clean and comfortable rooms. The breakfast buffet (complimentary) is simply the best we've ever had. Will definitely go back.
Reviewed by traveler from Gainesville FL on June 28, 2006 |
| Dont be fooled by the 3 star rating.. |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| Part of the decision to stay at this hotel was the 3 star rating. I looked at other 3 star rated hotels and thought, this is a great deal if this place is anything like those places. Somehow I made a wrong turn and I was lost. I called the hotel and the front desk person was less than helpful. She sounded annoyed and hurried me off the phone. The TN natives were kind enough to guide me in the right direction. The hotel shower rod that used to be bolted to the wall was barely hanging on. The complimentary breakfast was less than desirable. The area didnt look sanitary, as it is a serve yourself sort of situation. For the next 4 days of my stay, I chose to pay to eat somewhere vs. eating there for "free". Think twice before you decide to stay here.
Reviewed by traveler from Los Angeles, CA on June 25, 2006 |
| Good suite hotel |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Hotel is clean and comfortable and the suites are nice to spread out in, especially on business. Free WIFI is a nice perk.
Reviewed by traveler from Louisville, KY on June 15, 2006 |
| Very good value |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| A very nice, modest suite for about the price 0f a single room. Staff was most accommodating. Linens are low quality. Breakfast was great. We will use this hotel again.
Reviewed by traveler from St. Louis MO area (in Illinois) on June 15, 2006 |
| nice suburban hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We really did enjoy our stay here. Great room, good breakfast, good location and a washer-dryer too. A family can't ask for more.
Reviewed by traveler from parma, ohio on June 14, 2006 |
| Very Nice Suites |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| This was a very nice hotel. The suite was nice size. The hotel is well kept and they do an excellent breakfast which is complimentary. However, it advertised that the suites had a kitchenette. To me a "kitchenette" means there would be a stove to cook on, this was not the case. However, there was a refrigerator, microwave and sink. The hotel is located in a nice quiet suburban area. Restuarants, stores, and gas are more than a mile away. There is no pool.
Reviewed by traveler from Chicago on June 14, 2006 |
| Good accomodation at a very good price |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| The hotel is very clean, comfortable, but not luxurious. For the price, it offered an excellent accomodation. Much less expensive than 2 star choices in Nashville and much nicer than many.
Reviewed by traveler from Baltimore on June 14, 2006 |
| See you next Year |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| during our stay from June 7, 2006 through the 12th everyone was so nice and the accomidations were excelent. This was are second time staying here and we are already planning for our trip for next year.
Reviewed by traveler from Morrill ,Maine on June 14, 2006 |
| The free breakfast is worth the trip |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| At the time we went there, they didn't have a pool, but that was okay. Having 5 kids, we saved a lot just on breakfast. In fact, our family couldn't wait to get up and run downstairs to eat breakfast in the morning. They have a great breakfast setup. Not what you expect when you see free continental breakfast. It was more like a mini buffet with a variety of hot and cold food on the menu, including cereal for the kids,and beverages to choose from... All you can eat. Rooms are spacious, rooms are clean, and the staff is very friendly. Brentwood is a nice area too, and the hotel is convenient to a "nice" grocery store and some restuarants. Our experience was so nice there we thought living there in that area could be an option in the future. They said they were working on getting a pool, but that's okay. Because we didn't have time to go swimming while we were there anyway.. I recommend this place for anyone who is planning on visiting that area. Oh, and if you need extra space for a big family or party to visit, they have a beautiful lobby set up, and I think even a meeting room. Oh, and if you forget some personal things such as a toothbrush, razors etc..they have some at the desk for free you can ask for. We enjoyed our stay there, and were very comfortable for having a big family. But, true, there is no place like home and for us, there is nothing better than being in your own bed, but a place like this helps when you are far away.
Reviewed by traveler from Gulfport, MS on June 11, 2006 |
| Great Place To Stay. Convenient To Everything. Miss Having A Pool Or Large Jacuzzi. |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| During our 4 day stay, the majority of the staff were very attentive to any need we had. One girl in the evening didn't seem to know what was going on, but the rest of the staff, including housekeeping staff, were very attentive to any need we had. They seem to really care if you have a need, and the breakfast was just the ticket to get you going in the morning. Cheese omlettes, Sausage, Belgian Waffles and all the trimmings for the hearty appetite or the diet group. Suite was large and very decorative, with columns and arches. The only thing they really need to make it first class is an indoor or atrium LARGE jacuzzi for guests to be able to relax. The addition of a playpool with jets would be better, but still the stay overall was excellent. Would stay there again.
Reviewed by traveler from Seminole, FL on June 7, 2006 |
| great hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Was in town for a cycling race and the official race hotel was full, so I booked at Brentwood Suites. This was a very nice hotel. The rooms were very clean and nice. Highlight of the day would be the delicious breakfast spread that is offered daily.
Reviewed by traveler on May 31, 2006 |
| Great Vacation Getaway! |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We went to Nashville for our 10th Wedding Anniversary, and stayed here for 5 days of the trip. It was wonderful, good breakfast and friendly staff. Thank you!
Reviewed by traveler from Cameron, WI on May 31, 2006 |
| Nice hotel |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Although the hotel was nice, it was expensive for the type of hotel. Seemed fine, but not luxury or anything.
Reviewed by traveler on May 24, 2006 |
| Adequate suites hotel |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| Nothing bad to say about the place, but it didn't shine, either. Price was right through Expedia package (airfare/hotel/car).
Reviewed by traveler from Irvine, CA on May 23, 2006 |
| Quiet, out-of-the-way location |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Quiet, out-of-the-way location makes the rates very reasonable. The rooms are a nice size, but just above average in appearence. Will visit again.
Reviewed by traveler from Southlake, Texas on May 9, 2006 |
| About what you expect |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| Nothing exceptional, but located by the interstate.
Reviewed by traveler from Birmingham, Alabama on May 3, 2006 |
| Great place to stay!!! I'll always stay there when I'm in town! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I travel frequently and was so pleased with my stay at Brentwood Suites. The front entry was very inviting and the clerk on duty made me feel like I was at home. The room was spacious and very well decorated - everything I needed to get my work done and enjoy a relaxing evening and night. I couldn't believe the breakfast - was expecting sweet rolls and instead, there was everything I needed for a complete breakfast. I used the exercise room, too! Close to many restaurants and activities. I loved the place.
Reviewed by traveler from Houston, TX on May 3, 2006 |
| may book this hotel again for next year's marathon |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I liked the kitchenette and jetted tub. Maybe you could consider a shuttle system for the marathon next year.
Reviewed by traveler from Cookeville TN on May 3, 2006 |
| Adequate |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| THe staff was real friendly and aimed to please. The room had dim lighting. It was somewhat spartan but functional. If you just need a place to sleep this hotel will do just fine. There are lots of inexpensive restaurants nearby.
Reviewed by traveler from Colorado Springs, CO on May 3, 2006 |
| OK place to sleep |
Overall: 3 |
Service
2 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
No |
| Nothing special about the hotel ... service was not exemplary, nor annoying. Room was fine. I had to fix the TV remote (new batteries).
Reviewed by traveler from Los Angeles, CA on May 3, 2006 |
| Not impressed |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
3 |
Comfort
4 |
Recommend
No |
| The room itself was spacious and clean. The bathroom on the other hand, had a strong soured smell to it. This is due to the fact that you can not leave the door open. There is also no exhaust fan in the bathroom. (not good for others staying with you) The location is convenient, and the breakfast is good. I would only recommend this hotel if you can get a substantial discount off of the regular rate.
Reviewed by traveler from Birmingham, AL on May 3, 2006 |
| Good for the price |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Hotel was clean, service friendly and it ws conveniently located. HAs excercise equipment but no pool. Right next to health spa. Easy access to major roads and expresssway
Reviewed by traveler from Cincinnati, Ohio on May 3, 2006 |
| Would use this hotel again |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I was very pleased with this hotel. The free breakfast was much more than the usual contintental breakfast;omelets, waffles. The room rates were very good. Decorated very nicely and very comfortable. All the rooms are suites.
Reviewed by traveler from Pikeville, Tennessee on May 3, 2006 |
| Disappointed |
Overall: 2 |
Service
3 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| We were disappointed...after reading reviews and seeing the rating online, we reserved our room at Brentwood Suites. At first we thought we'd found a gem, but then we found the dry coffee cup ring, and the holes in the sheets, and the sink and bathtub that didn't drain. The holes in the sheets weren't just little tiny holes either, they were slashes about 4" long, and there were at least three right at the top of the top sheet. When I mentioned it at the front desk the next morning, the clerk hardly batted an eye. It was not the three star experience we expected.
Reviewed by traveler from Fort Walton Beach, Florida on April 26, 2006 |
| Clean, Comfortable and Quiet |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I stayed here on a recent business trip. I found the hotel's suites to be very comfortable and quiet. Didn't hear other guest's doors slamming like at some other hotels. The separate 'living room' was a nice space for working or lounging on the couch while watching tv. Room was clean, as were the common areas. Ample parking. I was very satisfied and would stay here again.
Reviewed by traveler from Memphis on April 19, 2006 |
| Off the beaten path |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Not hard to find even though it was a little trek from I-65. We had things to do all over the Nashville area and Brentwood was a convenient place to stay, with Brentwood Suites being the best value. I was very pleased with cleanliness of room, and breakfast foods offered. The service staff were very helpful and friendly however I felt put off by the desk clerk when I asked for directions.
Reviewed by traveler from Huntsville, AL on April 19, 2006 |
| Presidential suite was large, but not nice. |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| We stayed in the presidential suite with our 2 kids. The living area was very large with very little furniture. There was a small table with 3 rollaround chairs and a sofa bed. The TV was about 25". The bedroom had a king, fairly comfortable. The tub in the bathroom was very large(enough room for two people to be comfortable) and there was plenty of hot water to fill it. This hotel is not very close to any area attractions that I know of. I think there are probably better options in Nashville.
Reviewed by traveler on April 13, 2006 |
| Very Clean |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We usually stay downtown or out by the airport but decided to give this hotel a try from the recommendation of my father. We were very well pleased with the hotel and the area it was in. Very good price for a great hotel.
Reviewed by traveler from Paducah, Ky on April 4, 2006 |
| missed service |
Overall: 3 |
Service
2 |
Condition
4 | | |
