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| Sheraton Hacienda del Mar Resort & Spa |
Sheraton Hacienda del Mar Resort & Spa in Cabo San Lucas, Mexico |
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Sheraton Hacienda del Mar Resort & Spa
Corredor Turistico Km. 10 Lote D
Cabo San Lucas, Mexico 23410
Call Expedia at: 1-800-551-2409
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Sheraton Hacienda del Mar Resort & Spa Reviews
| Traveler Ratings Summary for Sheraton Hacienda del Mar Resort & Spa
|
Overall: 4.75 |
Service
4.60 |
Condition
4.60 |
Cleanliness
4.70 |
Comfort
4.63 |
Recommend
92.50 % |
|
| Very nice property & staff |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My family & I enjoyed the Sheraton Hacienda Del Mar very much. The rooms were large, comfortable and very clean. The resort was also very well maintained. In addition, the staff was very friendly and helpful and made us truly feel like their guests. I would recommend this hotel for sure - things are a little pricey but as many have said - hit the rotating happy hours and enjoy ALL of the pools they have. Staff was also very kind and knowledgeable - I was leary about hiring a babysitter from the hotel but everything was arranged perfectly and the lady who was to watch my kids was very sweet, pleasant, and bi-lingual. Although in the end, we didn't end up using the sitter service, it would have been a perfectly fine solution if someone in my party hadn't offered to help watch them for me. Do it if you don't have an option like I did.
Reviewed by traveler from San Jose, CA on July 19, 2006 |
| Already Planning 1st Aniversary |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We spent our honeymoon at the Sheraton - Ocean Deluxe Suite w/ jacuzzi! Was fantastic, we were right on the beach at the very end of the resort. Every morning it was like having your own private beach. The service was above and beyond what I would expect. We left our camera at the ATV excursion and the hotel arranged to go pick it up and delivered it us within a couple of hours. Everything was great and we are planning to return with our families and son as soon as possible.
Reviewed by traveler from Westerville, OH on July 19, 2006 |
| Beautiful Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We really enjoyed our stay at the Hacienda Del Mar. The hotel and grounds are very beautiful and well kept. We ate at several of the resturantes and the food was excellent, pricy but excellent. Would recommend you rent a car at the airport as it is very easy to get around the Cabo area. Also when we arrived we had a Ocean Front Deluxe room reserved with two queen beds. The hotel had used all of these rooms so they upgraded us for no extra charge. We got a 3 bedroom 3 bath suite.
Reviewed by traveler from Turlock, Ca on July 18, 2006 |
| Wonderful experience |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This resort has beautifully landscaped grounds and well appointed rooms. Great views of ocean and surrounding area. Very good restaurants on property.
Reviewed by traveler from Brentwood, CA. on July 12, 2006 |
| Perfect for a movie |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel and grounds are really very nice. The architecture is out of Spanish/Moorish movie. Wonderful colors and laid out well. Enough places to eat and drink on the property so you really don't have to go to town if you don't have the time. I would definitely stay there again and the only thing that reminds you your at a Sheraton are some of the fat-t-shirted americans clopiping about and hearing american music on the sound system sometimes, but still a nice place to stay, and everybody, U.S. and nonwere very mellow and polite. Oh there are a fair amount fo kids about - seems like a great place for kids.
Reviewed by traveler from San Fran on July 5, 2006 |
| Great hotel and excellent service |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This was the first time we had been to Cabo and we were very satisfied with our stay. The hotel is beautiful and the service is excellent. Drinks and food are expensive at the hotel, so take pool snacks from home or buy at the local Costco (located in Cabo San Lucas). We bought soda and a bottle of rum at a local market and made some drinks in our room. (Just use a plastic cup if your taking to the pool). Definetly took advantage of the drink specials at the pool bar. They have happy hour everyday from 6:00-8:00pm. We rented a car which was not expensive and saved a bundle on transportation. Taxi and shuttle from hotel to downtown is pricey. Vallet parking at the hotel is free. We went to the time share presentation at the hotel and it was worth the 3 hours spent. The hotel gave us free breakfast, cash coupon to use at the restaurants at the hotel, and good discounts to use on other activities outside the hotel. The Spa services at the hotel were top notch. Can't wait to go back to Cabo and stay at this hotel.
Reviewed by traveler from McAllen, TX on June 28, 2006 |
| Hope to return next year! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| My wife and I spent 9 days at the Sheraton Resort in late May and early June. We had a wonderful time and we plan on returning to the resort next year. There is a shuttle service into downtown Cabo from the resort and it is much cheaper than a cab and town is only a 10 minute ride away. The bar service at the pools and beach is top notch. There is a 2 for 1 special drink each day. We tried all of the restaurants and they were all good with good service. The restaurants we ate at in town all had the same superior service.
Reviewed by traveler from Duluth, Ga. on June 10, 2006 |
| price was right ,excellent customer service , staff outstanding. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| room rate was right on, bar and restraunt rates through the roof.the staff was outstanding "customer service still exhist". cabo and the sheridan resort is every thing they say it is.it has an enviroment that will take you away from the real world, me and my wife had a wonderful time and we will return.
Reviewed by traveler from Houston,TX on May 16, 2006 |
| Great Hotel, The place to relax |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Wonderful service, they upgraded us to a ocean view penthouse We couldn't have asked for a better place to spend our vacation.
Reviewed by traveler from Auburn, Ca on May 7, 2006 |
| great hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Sheraton has been the best hotel that we've stayed at so far in Cabo, it's very kid friendly and the service is great. The only negative is they don't offer free suttle service to/from the airport and a taxi costs around $20 one way into town. We rented a car and that was the way to go.
Reviewed by traveler from Los Angeles, ca on April 29, 2006 |
| Loved it! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Beautiful, remote, clean grounds and room and a friendly staff. I would recommend buying your own food, the restaurants are good but pricey. I would definately go back!!
Reviewed by traveler from sacramento on April 19, 2006 |
| Great pools and beach |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This was a very nice hotel - somewhat secluded with nice pools and beach area. Staff was eager to please. The town was 6 miles away, so you either had to pay $20 for cab fare each way, or hike 1 mile to the hiway to catch a public bus. We ended up renting a car which ended up being a good choice. Bathrooms were very large with a double-sink vanity and big shower.
Reviewed by traveler from Indianapolis, IN on April 13, 2006 |
| Beautiful hotel! |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Wonderful, new hotel. Very clean and impressive.
Reviewed by traveler from Chicago, IL on April 5, 2006 |
| Unbelievable view, beach and hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I won't stay anywhere else is Cabo from now on!
Reviewed by traveler from Downey, California on March 24, 2006 |
| One of the nicer hotels in all of Mexico |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel had an old world spanish style that felt like you were staying in a villa. This coupled with newer luxury homes surrounding the hotel felt like we were in a one of the private resorts. Would definitely go back and recommended it to others.
Reviewed by traveler from Chicago on January 24, 2006 |
| very nice overall experience |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The location of the hotel was excellent, 10 min. ride to the marina. Food and drinks were good, but very expensive. Service was very good. The pools and spa were great. I would recommend this hotel to anyone and we will be back next year.
Reviewed by traveler from Las Vegas, NV on January 17, 2006 |
| Gorgeous Hotel but very American! |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel is absolutely gorgeous and the grounds are beautifully kept. The landscaping is ideal and the poolside atmosphere makes you truly feel like you are in paradise. Our only complaint was that the food and drinks are highly expensive (in comparison to Mexican AND American prices) and it is hard to get a true taste of local Mexican cuisine at the hotel. There is only one Mexican restaurant at the hotel and you feel like you are eating at a Mexican restaurant in the US not in Mexico. My boyfriend and I were craving for real local tacos and other Mexican favorites that are hard to find in the US, but they werent at the hotel. You have to leave the hotel to get the true experience and that costs $10-$20 a person in transportation. Instead, try the bus for a $1.50 per person but you have to walk to the bus station which is far and uphill. Once you're out of the hotel the food in town is delicious and cheap!!! Overall we enjoyed our stay and would recommend it to anyone.....as long as you have the money to spend.
Reviewed by traveler from San Francisco, CA on January 17, 2006 |
| Highly recommended |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| As an extremely seasoned and spoiled travler, I was a bit aprehensive after we purchased our trip. However once we arrived, other than a couple of small things it was practically flawless. A beautiful, beautiful site--the private beach is PERFECT; a great array of restaurants (not cheap, but quality never is), with Pitayas (sic) being almost perfect, and one of the most romantic restaurants we've ever been in;a particularly friendy bell staff. Minor detractions were a less than magnanimous front desk staff, and the 'sports bar'--if they polished it up, and upgraded the fixtures/furnishings, this resort would border on 5 stars. It's quite a place if we have no desire to ventue off-property! Pop the extra few bucks for oceanfront, by the way.
Reviewed by traveler from Ann Arbor, Mi on January 11, 2006 |
| beautiful hotel! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was absolutely beautiful. The rooms are spacious and very clean. There are two infinity pools as well as a saltwater pool with a view of the golf course. The staff is very nice and helpful. The only thing is that getting into town is a bit tricky. The hotel provides a shuttle for $10 roundtrip every 90 minutes or you can call for a taxi which is $20 one way.
Reviewed by traveler from Los Angeles, CA on January 2, 2006 |
| The Best Hotel in Cabo! |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Location and structure of resort is most ideal. First class restaurants are all good! Nice private beach and beautiful golf club to enjoy. Very friendly hotel personels. Recommend!
Reviewed by traveler from Los Angeles on December 14, 2005 |
| Anything anywhere |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel will serve you anything you'd like anywhere you'd like it. All for a price. If you don't mind the $8 margarita's, $14 salads, $25 bfast, $40 dinners--all nicely served, except for the chips that are dripping with lard--you'll enjoy everything. The facilities are beautiful, the contrast between the desert, sea and the oasis of the hotel is striking. There is no need to go anywhere else.
Reviewed by traveler from Berkeley on November 30, 2005 |
| Loved this hotel! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The service at this hotel was fantastic, the staff was unbelievably friendly, and the grounds were beautiful. There were five or six pools so there was never a problem finding a chair, and the views were magnificent. The food was also very good and there were several dining choices.
Reviewed by traveler from New York, NY on November 30, 2005 |
| we loved it!!! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We can't wait to go back. The hotel was great. The staff was terrific and the location couldn't have been better. We saw many other hotels in Cabo and we liked this one the best.
Reviewed by traveler from San Francisco, CA on November 22, 2005 |
| Had a great, relaxing time! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Fantastic all the way around. Facilities are kept like new; staff are courteous and efficient; restaurants on premises offer great fare.
Reviewed by traveler from Chicago, IL on November 4, 2005 |
| Beautiful surroundings, great hotel |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We loved this hotel! It was a beautiful place and fun to hang out at the many pools. Yes, the restaurants were a bit pricey, one night at the Mexican restaurant and another night at the De Cortez restaurant, both were delicious. We found a way to make the breakfast reasonable - the kids buffet was only $5.00! We hit Happy Hour at the pool every afternoon (2 for 1 drinks) and met alot of nice folks that way. The surroundings were spectacular and the beach in front of the hotel was great. We did not get hassled by the timeshare pitch at all and our stay was a wonderful experience.
Reviewed by traveler from Thousand Oaks, CA on October 30, 2005 |
| could have been worse |
Overall: 3 |
Service
2 |
Condition
2 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| stayed last year was great. This year I had issues with room. The room was not clean,tub was not clean nor was the floors and sinks. I also has issues with the hotel service. I had requested a ashtray never got one. playoffs were on but could not watch them in english. Requested help with luggage did not get. But the up side, the spa was great and the beach was awsome. Tomatoes service sucked took 30 min to get breakfast.
Reviewed by traveler from Paducah, KY. on October 26, 2005 |
| Awsome Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Can't say enough about this hotel and the staff that works there. It is all about you and you can tell. The room was a garden view but is was an ocean&garden room # 1911 great room. The other reviews are right the food it is very over priced family of four min $100.00 every time. Go into town and you can cut that in half and not Impressed with the food went looking for great Mexican food and could not find it. But if you want the safty and convince of the hotel then you pay. Weather was awful would never go in sep, oct again 90-100 with 70-90 percent humidity never cooled down even the pools were about 80-85 all the time. Great place for kids if they like swimming did not see any activities for the kids or many kids at all. Ocean is very dangerous never any swimming. There is a market on the time-share side basis stuff in their beer, water, and chips snacks. Very quiet and relaxing able to find a lounge chair any time with five pools there is always room. Do one of the time-shares it will pay for almost all of your activity and cab ride to and fro. The views were spectacular a must do is the lovers beach go into town find a water taxi $5.00 they will take you there and you tell them when come back. Would definitely go back.
Reviewed by traveler from Orange county,california on September 28, 2005 |
| Can't wait to go back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I think this hotel has been the nicest I have ever stayed in. We went on our honeymoon and I couldn't have picked a nicer place. It definetely lived up to its name.
Reviewed by traveler from Wilmington, CA on September 28, 2005 |
| Outstanding Service |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| A very relaxing place to stay. The hotel has so many wonderful amenities that there was no reason to leave the property. Staff was extremely helpful and friendly. Variety of restaurants to choose from.
Reviewed by traveler from Orange County on July 19, 2005 |
| Great... but expensive! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This is a wonderful place to stay, but be ready to spend an arm and a leg for food ($12 and up for light fare, $25 and up for full meals) and drinks ($5 for beer, $8 to $10 for mixed drinks). You are somewhat stuck eating at the hotel (as it is in the middle of two towns) unless you want to spend $20 to $50 per couple to get into Cabo. They don't oversell you on the time share presentations - which is a welcome change. Rooms are impeccable - staff is a delight.
Reviewed by traveler from Manhattan Beach, CA on July 19, 2005 |
| Excellent Honeymoon |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The SHeraton Haceienda Del Mar was wonderful, we had a great time! The drinks and restaurants on the property were expensive, but worth it. Make sure you wake up early to get an oceanside beach chair!
Reviewed by traveler from Brooklyn, NY on July 19, 2005 |
| Sheraton Hacienda Del Mar |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Very relaxed atmosphere, although as with any resort in Mexico, you will have to put up with the time-share pitch. Courteous staff, nice rooms, very clean grounds, and outstanding pools. Service is a bit slow (but you are relaxing, so it wasn't a huge issue).
Reviewed by traveler from Federal Way, WA on July 15, 2005 |
| We'll go back |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Overall it was a great relaxing place to stay. Fantastic pools, quiet beach away from the venders on the strip, gorgeous grounds to walk around. A/C doesn't work well in their new rooms (we weren't the only ones with a problem), expensive restaurants with mediocre food. Recommend car rental as taxis are rip off.
Reviewed by traveler from Los Angeles on July 15, 2005 |
| Beautiful Hotel |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Hotel was beautiful, restaurants were great. Food was expensive all over Cabo. If you are going into town a lot, you should rent a car. It is less expensive then taking the shuttle or a taxi.
Reviewed by traveler from Los Angeles, CA on July 14, 2005 |
| Nice but very expensive |
Overall: 3 |
Service
4 |
Condition
4 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| The hotel/resort is really nice but, the rooms are noisy. We could hear folks walking across the floor and moving around in general in the room above us. The room was clean but dusty and the plumbing was bad. The sinks in our room were very slow to drain. The food/drink was very expensive and not that good. You will be asked to listen to a presentation for the "Vacation Club" (timeshare). We did and received a $50 food credit.
Reviewed by traveler from Hyattsville, MD on June 9, 2005 |
| Hotel had great service |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Very clean
Reviewed by traveler on June 9, 2005 |
| Can't wait to go back!!!! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I loved this resort. It is by far one of the nicest resorts I've stayed at. The staff is extremely courteous and the resort is absolutely beautiful and very clean.
Reviewed by traveler from Fort Worth, TX on June 7, 2005 |
| Excellent Hotel |
Overall: 4 |
Service
3 |
Condition
5 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This is a very good upscale hotel. The concierge service will take care of almost anything. Excellent golf opportunities. Can be a bit pricy however.
Reviewed by traveler from Salina, KS on June 6, 2005 |
| Most Impressive Resort |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel is amazing and the service was great. This is one of my top choices to visit again! Thanks Expedia for the recommendation! I had a great time. Hopefully I will be back next year.
Reviewed by traveler from Anaheim Hills, CA on June 1, 2005 |
| Week in Cabo |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Hotel was great. It is slightly away (10 min) from San lucas but it is great to be able to get away from the hustle and bustle of the city. Restaurants were excellent but very pricey. Would definitely suggest this hotel to a friend.
Reviewed by traveler from sacramento on June 1, 2005 |
| Nice Getaway For Couples |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This is a beautiful hotel that is outside of town - away from the "spring break crowd". We had a nice Ocean View Room in the Main Hotel - had an old world feel. Other reviews complained about the food / drink prices and the $20 cab ride each way to town - if you are concerned about this money then stay in town, but be prepared for lots of people (including young children) trying to sell you things. We did not find the prices that steep for drinks or food at the hotel - comparable to food or drink prices at a hotel in most major US cities.
Reviewed by traveler from Livermore, CA on May 31, 2005 |
| Nice Place |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The hotel is very well maintained and the grounds are very nice. I would recommend staying here to anyone, the only concern was the hotel | | |
