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Sands Casino and Hotel in Atlantic City, New Jersey |
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Sands Casino and Hotel
Indiana Avenue & Brighton Park
Atlantic City, New Jersey 08401
Call Expedia at: 1-800-551-2409
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Sands Casino and Hotel Reviews
| Traveler Ratings Summary for Sands Casino and Hotel
|
Overall: 2.80 |
Service
2.78 |
Condition
2.61 |
Cleanliness
3.10 |
Comfort
3.07 |
Recommend
46.34 % |
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| Great for the price - June, 2006 |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| Spent two nights here, check in went smooth, hotel staff was very pleasant. Room was Exactly what I booked through Expedia, we even got a slight ocean view. Some of the furniture in the room was a little beat up, but the room was clean. It is a great location, right in the center of the boardwalk. We ate at the dinner buffet one evening, and the food was good, and the price was too reasonable to pass up. I would stay here again. We did stay only two nights and they were weekday night, a Wednesday and a Thursday, so I have not idea how crowded the place may be on a week end.
Reviewed by traveler from Cleveland, Ohio on June 28, 2006 |
| worst hotel ever |
Overall: 1 |
Service
2 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| worst hotel ever
Reviewed by traveler on June 21, 2006 |
| A So-So- hotel |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The gambling and service were good. The hotel, food and general atmoshpere was not what I expected. Somewhat outdated and "old". I did appreciate the reasonable rates; a good place to stay if you are a bigtime gambler.
Reviewed by traveler from michigan on June 14, 2006 |
| Great for the price as compared to others in A.C. |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Not the nicest or fanciest hotel/casino in Atlantic City, but definitely worth the price. Spacious room with 2 tv's, 2 full baths, and 2 beds at half the price of most in the area. Would definitely stay there again!
Reviewed by traveler from Morris County, NJ on June 13, 2006 |
| Great service and cleanliness |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I loved this hotel!! I arrived a few hours early and my room was ready for me to check in with ease. The front desk was very nice and helpful. The room was very clean and I loved the 2 full size bathrooms. I can't wait to go back in the very near future!
Reviewed by traveler from Brooklyn, New York on June 2, 2006 |
| Nice, clean |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| Very satisfactory, but not blown away.
Reviewed by traveler from Jupiter, FL on May 31, 2006 |
| Very Nice |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| First time in Atlantic City. Nice, spacious rooms. Very clean, central location.
Reviewed by traveler from Miami, Fl on May 31, 2006 |
| average hotel |
Overall: 3 |
Service
2 |
Condition
2 |
Cleanliness
4 |
Comfort
4 |
Recommend
No |
| at the time of the registration, the room was not ready and made us wait for good one and half hrs. room was non smoking but i felt previous client must be a smoker. next day i went to the registration and i spoke to the manager who was able to give a better room.thanks. they do have good buffet dinner at a reasonable price and good italian restaurant.
Reviewed by traveler from terre haue IN on May 31, 2006 |
| A disgusting experience |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| The hotel room was smelling and not clean. The worst hotel I have stayed in my entire life.
Reviewed by traveler from Philadelphia on May 31, 2006 |
| The Sensational Sands |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| I stay in Atlantic City often and out of all the hotels/casino hotels I have stayed The Sands rates at the top of the list. The room was spacious, clean and tastefully decorated. The room service was fabulous. I used the room service twice and the food was excellent also the service was friendly and efficient. The casino had a good variety of games and provides a pleasant gaming environment. There is much more to enjoy that I have not mentioned. The only negative comments are the TV channel line up. Very few selections left me a bit disappointed and the air conditioning was not the best. However, everything considered a good experience. I would recommend to friends and family.
Reviewed by traveler from New Jersey on May 28, 2006 |
| Extremely Satisfied |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We stayed in the Madison House portion of the hotel so I do not know if this portion is representative of the remainder of the hotel. The room was very comfortable and clean for the price. We had 2 beds, 2 bathrooms and a living room area. The beds were very comfortable.
Reviewed by traveler from Philadelphia, PA on May 24, 2006 |
| Not all bad |
Overall: 4 |
Service
4 |
Condition
2 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The Sands is obviously one of the older hotels in Atlantic City. In spite of this, the rooms and public spaces are nicely decorated and clean. My main complaint would be that the elevators are too slow and there are not enough of them. Also, during our stay which was only one night, the escalator going down from the 2nd floor to the 1st floor was broken and was not being repaired. Because of this, a lot of people had to use the elevators instead making them even more crowded and slow. Also we thought they should have more places to eat inside of the hotel itself. The casino was very nice and the shower in our room was excellent which is not always the case. And room service was very quick.
Reviewed by traveler from Washington, DC on May 17, 2006 |
| Sands Casino |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
2 |
Comfort
1 |
Recommend
No |
| Very dissatisfied with the service provided. The hotel was dark and dreary. It created a depressing atmosphere.
Reviewed by traveler from Philadelphia, PA on May 10, 2006 |
| yuck |
Overall: 2 |
Service
2 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| This just wasn't the hotel for us.I dislike having to trot around a casino with my luggage to check in, and then having to put your key in the elevator to go to your floor was a pain,especially for all the older folks who stay there.Upon entering the room,we discovered open Pepsi cans and an ice tub full of water on the table.Then when we opened the closet there were men's clothes left in it!The bathroom was small and the shower water had no pressure.I will never stay at this place again.
Reviewed by traveler from West Haven,CT on April 22, 2006 |
| Stay away...it's not worth saving a few bucks. |
Overall: 1 |
Service
2 |
Condition
1 |
Cleanliness
2 |
Comfort
1 |
Recommend
No |
| My girlfriend and I just returned from Atlantic City. Overall it was a great trip, but didn't have anything to do with this hotel. The casino, halls, and room all are showing their age. All are poorly lit and maintained. Our room (supposed to be a king-non smoking) ended up being a smoking room (which was converted the day before with New Jersey's new smoking law) with two beds. The hallways were like going through a cave. Only half the lights worked in the hall. In the room their was no remote for the television, and get this, the TV was so old the paint on the control buttons on the front of it were wore off, so we had to hunt and peck everytime we wanted to change something on the TV. Pay the extra money and stay at one of the "real" resorts in AC.
Reviewed by traveler from Johnstown, PA on April 15, 2006 |
| Great Hotel For Price Paid |
Overall: 4 |
Service
3 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Overall it was a good hotel for the price I paid. I only stayed 1 night and it was worth it i wouldnt recomend it if you were staying for more then 3 days.
Reviewed by traveler on April 12, 2006 |
| horrid room at first, but they made it better |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Upon chech it at the "Sands" the room that we wanted was Non-Smoking, they gave us a smoking. The room was horrid, smelled, not cleaned well, in a back corner of the 5th floor. We went to the front desk and nicely told tham that the room was unactable. It took about an hour but well worth it. We were moved to the 16th floor to a non-smoking room, And it also overlooked the ocean. Overall the hotel gave us exceptional service, and were easy to work with.
Reviewed by traveler from Medford, NJ on March 29, 2006 |
| OK place to stay for the money |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The Sands is a pretty basic hotel and casino. If you're looking for luxury you should probably book a room at a better hotel/casino in Atlantic City. We did not eat at the restaurants located in the hotel but did eat at the buffet once and the food was fair.
Reviewed by traveler on March 24, 2006 |
| Not impressed |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| We were set up ion the Madison suites which is an older AC building attached to the main casino.While it was nice to have a separate living room & bedroom, the lighting was inadeqate, it was noisy since it was near the parking garage and the beds were short (I am 5'5" and my feet were hanging off). On the plus side, it is near the Boardwalk & Boardwalk Hall. Staff was courteous.
Reviewed by traveler from North Jersey on March 15, 2006 |
| Will never go back |
Overall: 2 |
Service
2 |
Condition
1 |
Cleanliness
1 |
Comfort
2 |
Recommend
No |
| The carpets were stained and torn, the sheets were also stained... it was a non-smoking room but smelled terribly wrong. Front desk service was lousy and telephone charges made were inconsistent with those displayed in room but only got "thats the service we provide"... lousy experience... casino service was merely OK
Reviewed by traveler from South Padre Island, TX on March 15, 2006 |
| Hotel Staff very unfriendly |
Overall: 3 |
Service
1 |
Condition
3 |
Cleanliness
2 |
Comfort
3 |
Recommend
No |
| I stayed with a group of girls for a bachelorette party. The staff was not nice at all compared to when I've visited other casinos. I'd rather pay more money and stay somewhere else. There were beer labels in the sheets when we arrived, but otherwise the rooms were fine. We had been hanging out at the main bar in the casino and spending a lot of money and then the bartender said we couldn't sit there anymore unless we bought more drinks. We all had drinks in our hands and had spent a lot of $$$-- very annoying. We had a few run ins with very rude employees and I will not be returning.
Reviewed by traveler from Wilmington Delaware on March 6, 2006 |
| Who stays in the room anyway? |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Planned a weekend in Atlantic City for my birthday with friends. This hotel was more than i expected after some of the bad reviews i read. Our room was in the Madison tower and I didnt have one bad experience at all. The rooms were clean, the casino was nice and the location was superb. Its a small walk to the boardwalk and to get back to the hotel there is even a direct connection via people mover.
Reviewed by traveler from Bergenfield, NJ on March 1, 2006 |
| Good for the Price |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Honestly I wasn't in Atlantic City to sleep. I was there to be out all night, hit the casinos, and have a good time. The Sands Casino is pretty nice, so it was convenient to have the room available for quick changes or a short break. I think we actually slept for 3-4 hours, and we only stayed one night! You can't beat the location, it's pretty much in the center between all the other casinos. And the price is awesome, you get more than your money's worth for Atlantic City! I will definitely stay here on my next trip if I have to pay for a room, and I will book it through Expedia to get the great price!
Reviewed by traveler from Lewistown, PA on December 14, 2005 |
| ok for the money |
Overall: 3 |
Service
2 |
Condition
3 |
Cleanliness
2 |
Comfort
4 |
Recommend
Yes |
| not bad for the cheapest casino hotel in AC. waited quite long for a pair of double beds in a smoking room, we wereexpecting a king smoking.
Reviewed by traveler from NJ, Philly area on November 12, 2005 |
| Not impressed |
Overall: 2 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| The price was right but it felt like staying at a motel rather than a hotel. Interior of the room was old fashioned, no comforts, hair dryer didn't work, toilet kept running, many things looked tarnished and cracked. Overall, I did not feel secure staying there.
Reviewed by traveler from Hartford, CT on November 10, 2005 |
| Won't go back |
Overall: 1 |
Service
2 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| Badly in need of update, styling VERY dated, old dirty paint throughout, stained and burnt comforters, broken beds, no modern amenities, toilet wasn't thoroughly cleaned before we checked in, etc.
Reviewed by traveler from Atlanta, GA on October 27, 2005 |
| Not impressed |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
4 |
Comfort
2 |
Recommend
No |
| The hotel was completely booked, we requested two rooms with two double beds each, hoping that one would actually be that way. Neither were, so we had 4 people in a room with 1 double bed, not even a king. Two kids slept on the floor. It took 45 minutes for housekeeping to bring extra blankets and they couldn't find any extra pillows.
Reviewed by traveler from Timonium, MD on October 22, 2005 |
| Sands- just ok |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The service in the hotel was a bit slow (and we checked in later at night) The hotel is in a pretty good location, the rooms are clean and you cant beat the free parking and cheap buffet (that was pretty decent as well)
Reviewed by traveler from Staten Island, NY on October 18, 2005 |
| Nice central location. |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The location was very central to the boardwall and other casinos. While the hotel was clean, it could use a major renovation. The hallways were a putrid pink and needs to be brought into the new millenium.
Reviewed by traveler from Westchester, NY on October 5, 2005 |
| Terrible beds and amenities. |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| Customer service at registery was absolutely horrible.
Reviewed by traveler from Haymarket, Va. on October 5, 2005 |
| Very clean |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Employees very helpful in directions to various areas of the hotel and casino.
Reviewed by traveler from MAcungie PA on July 20, 2005 |
| Not impressed, |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Is a regular Hotel, just crowded in those days, specially during the checking time, were not rooms available, need to wait a couple hours.
Reviewed by traveler from Broward, Florida on July 14, 2005 |
| Awesome |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My family and I booked this hotel for a family reunion admittedly we stayed in the suite on the 15th floor. The hotel manager gave us a joining rooms x6 we had a flat screen tv and dvd player. The bathroom was huge. We loved every minute not to mention the view of the beach/ocean. The staff was very friendly and seemed eager to help. My grandmother who is wheel chair bond was happy she could get to the casino on her own because it was right down stairs! The beach was a city block away. The board walk stores were extremly low/affordable (there's even a dollar store). Our only regret is we didn't do this sooner. Before I could unpack we were alread planning our trip for next year.
Reviewed by traveler from Philadelphia, PA on July 4, 2005 |
| Very cool |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| My room was very roomy .Kind of like a minature apartment.
Reviewed by traveler from brooklyn,ny on June 1, 2005 |
| Excellent |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Arrived at the Sands tired from flight delay. The front desk clerk and night supervisor were very helpful and friendly. Stayed in a beautiful room with a view of the strip. Lodgings were top notch especially for the price and staff including room service were professional, courteous & responsive.
Reviewed by traveler from Memphis, TN on May 25, 2005 |
| Not impressed |
Overall: 3 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| Check in was extremely delayed... Room not so clean... not up to par casino...
Reviewed by traveler from NJ on May 24, 2005 |
| quality hotel |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This is a quality hotel located in the middle of the boardwalk. Only hotel on the boardwalk with a moving access ramp from the boardwalk to the hotel. It lets you stay out of inclement weather when you want to return to your hotel or the one next door. You can also access the Claridge & Bally's from the access ramp. I would stay there again.
Reviewed by traveler from Wallingford, Conn. on May 24, 2005 |
| impatient |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| check in was at 4 but didn't get a room key until almost 6.. the other guests were very rude and the hotel people didn't care or really take notice. it took forever to get into the room, but once in we just walked down to the boardwalk to tajmahal were i won big!!!
Reviewed by traveler from allentown, PA on May 19, 2005 |
| Fine for the price - not business trip quality |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| Of all the things that I can say about my stay, they best was the people that worked there. They were all very helpful and friendly. The hotel itself was so-so. I was given a smoking room (I'm a smoker, but not in my hotel room) that had NO ventilation at all! I was on a business trip and there was no internet service in the rooms. And when taking a shower, the tub filled with water up to my ankles...gross.
Reviewed by traveler from Westbrook, CT on May 18, 2005 |
| Nice place no complaints |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Nice place I have no complaints about my stay. The front desk person and the telephone reservations people were pleasant.
Reviewed by traveler from NJ on May 18, 2005 |
| Cheap, but not really worth it... |
Overall: 2 |
Service
3 |
Condition
3 |
Cleanliness
2 |
Comfort
1 |
Recommend
No |
| After staying at a few different places in Atlantic City, my boyfriend and decided to give the Sands Hotel & Casino a try because of their cheap rates during the week. This was a mistake. I'd rather pay more for a better hotel experience. First of all, the hotel check-in is on the complete opposite side from the parking garage. I felt like we had to go through a maze to find the lobby. We had to wait a while to check-in, although there was only 1 person in front of us. Then we got up to our room and I swear there were 2 twin beds. They were so small. 2 people can not sleep comfortably in one. The Sands needs to have a private walkway to the boardwalk like they have from the boardwalk to the hotel. I don't think I'd stay here again.
Reviewed by traveler from Philadelphia, PA on May 18, 2005 |
| Great Hotel for a Great Price |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The only problem that I had with the hotel is that the main lobby is hard to find from the self parking garage. I would recommend getting valet parking when checking in. The staff was very helpful and my grandma and I loved the second floor casino (much less smokey than the main casino). I would definately stay there again. (I think my grandma wants to go more often now!)
Reviewed by traveler from Mercerville, NJ on May 11, 2005 |
| Good Deal in AC |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| For those who want to save money while in Atlantci City the Sands is a good value. Not the best hotel but it does have all the things you expect with the exception of in-room coffee.
Reviewed by traveler from Nashville TN on May 11, 2005 |
| Definitely, we will be back! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
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