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| Atlantis- Paradise Island Royal Towers |
Atlantis- Paradise Island Royal Towers in Paradise Island, Bahamas |
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Atlantis- Paradise Island Royal Towers
One Casino Dr
Paradise Island, Bahamas
Call Expedia at: 1-800-551-2409
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Atlantis- Paradise Island Royal Towers Reviews
| Traveler Ratings Summary for Atlantis- Paradise Island Royal Towers
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Overall: 4.19 |
Service
4.05 |
Condition
4.40 |
Cleanliness
4.38 |
Comfort
4.25 |
Recommend
88.31 % |
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| Great |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We had a great time, before we went we saw many negative revieuws, but we have no complains at all. Very Friendly/helpfull staff. Prices are bit high but not really extreme. Would go there again but no longer than a couple of days. Don't think we like being there for 2 weeks or so, to big for us but that's just personal opinion from the Netherlands.
Reviewed by traveler from Netherlands on August 22, 2006 |
| definitely will return |
Overall: 4 |
Service
3 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel and beach were amazing. Make sure you get your wristbands before you go on any water slides. They will not tell you you need them till your at the front of the line, and then you will need to get back in line. Also food is extremely expensive ex) figi water $9.00 I recommend you bring a vinyl ice chest and bring lots of bread peanut butter and jelly cup of noodles protein bars and drinks. I saved thousands of dollars by doing this. No exageration.
Reviewed by traveler from Burbank, Ca on August 17, 2006 |
| Luxury Highway Robbery |
Overall: 4 |
Service
3 |
Condition
5 |
Cleanliness
4 |
Comfort
4 |
Recommend
No |
| Atlantis is a water-based version of Disneyland. No rides but rather an array of water attractions which are unique and interesting. We stayed in the Royal Towers hotel which is the nicest of the three hotels on its property. While the room rates are competitive for a hotel of it stature, everything thing else is ridiculously expensive--obnoxiously so. A liter of water will set you back $12.50, while its "cheap food" buffet will set you back $255.00 (5 people) with no alcohol. There are a number of wonderful restaurants on property, they too are expensive, but the food quaility is pretty good. While you hang out at the pool or their "lagoon", you can drop another $35.00 - $50.00 (2 people) for the most awful junk food you can imagine -- even the birds wouldn't eat the leftovers. So while I enjoyed the novelty of the property, I was insulted by the excessively high prices vs. quality dynamic which took advantage of the fact that are you are prisoner of the resort.
Reviewed by traveler from Washington DC on August 9, 2006 |
| Had an awesome time |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We had a great time - hotel was Awesome!!! only complaint is the food - awful & quite pricey. We would definetly return but find alternate dining venues. - The Dolphin Encounter is a must do - the water activities were a blast & refreshing - definetly would recommend to friends & family.
Reviewed by traveler from Flagler Beach, Florida on August 9, 2006 |
| Too Much Smoke |
Overall: 3 |
Service
3 |
Condition
4 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| Great hotel to stay in if you don't mind inhaling second-hand smoke during your entire stay. If you like to gamble and enjoy a smoke filled casino, Royal Tower is the place for you. My family and I will not be staying in the Royal Tower the next time. Also, food is overpriced and you pay for everything with gratuity already included regardless of the quality of service which was lacking in some instances.
Reviewed by traveler from Ft. lauderdale, FL on August 9, 2006 |
| Can't wait to go back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| So much to do, so little time! Fantastic restaurants, lots of water activities, great shopping. This place has it all!
Reviewed by traveler from Dallas, TX on August 4, 2006 |
| No coffee maker |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| no coffee maker in room NO Good! Too many people too big, just too many people. lines every where you go for towel,coffee,food evrtything and anything we need.
Reviewed by traveler from WA on August 2, 2006 |
| great place to stay |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| everything was great and all the food was wonderful. No matter where you eat the food was the best. Service is exceptional!!!
Reviewed by traveler from new jersey on July 26, 2006 |
| too expensive fo rthe service they provide |
Overall: 3 |
Service
2 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| My husband and I took our two kids (10 & 14)and we all (4) stayed in one room. Every night when we came back from the pool/beach, we would have three towels for 4 people. Every night I would have to call and get more delivered and have to wait hot and full of sand. First night about an hour after we are asleep, we were awoken by a maid deliverying something to our room, which we didn't order, then she realized she had the wrong room. An fire alarm went off the second night at about 2:30am and continued for 45 minutes, at which time we were told it was a false alarm. One morning we were awoken early and asked if we received the extra blankets were ordered the night before, but we never ordered any blankets, but they had already awoken us. My husband went to the gym to workout and he was asked to pay $15 to use the facilities. For the price of this hotel, I found the service below average and just tacky to charge for the gym. I wouldn't go back. We have stayed at many luxory, 5 star hotels, and I have never had this kind of problem with towels, alarms, phone calls and deliveries or items we didn't request. I also left two message for two different managers to make them aware, and never received a call back from either one. When I would call and ask for a manager, they were always "out to lunch". That must be what they are trained to say so you can't speak to them. The staff was very nice though and always trying and willing to help.
Reviewed by traveler from Miami Lakes, Florida on July 19, 2006 |
| Paradise Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We were in our honeymoon and we had a great time, the place has quality. Even if you're going with kids, this hotel is the place for you.
Reviewed by traveler from Palmdale on July 19, 2006 |
| OK for a short stay... |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| Pros - the beach is nice which is handy because the pools and surrounding areas seem to be very crowded. - there are a good variety of restaurants, they aren't cheap though and the service is very mixed. (probably down to the fixed 15% gratuity). cons -rooms are pretty basic but relatively clean -very little room to store your own food and drinks in the mini bar (for obvious reasons). This means you have to eat all your meals in the hotel, at hotel prices.
Reviewed by traveler from New York on July 19, 2006 |
| wonderful place for family |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Paradise Island and the atlantis hotel was just that, Paradise
Reviewed by traveler from atlanta ga on July 5, 2006 |
| Love it! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Atlantis Royal Towers hotel was the best. It was very luxurious and family-oriented at the same time. I wish I was still there, but I will definitely be back next year!
Reviewed by traveler from St. Louis, MO on June 28, 2006 |
| So much to do, great place to do it |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Looking for a vacation with everything, this is it! Beach, Pool, gaming, fish, water sports, great restaurants, sharks, spa, tennis, manta rays, shopping, starbucks, more fish...obviously, I loved it. Going back...Make restaurant reservations whenever possible, they do get busy...a bit pricey, but if you go expecting it, well, paradise isn't free. Rooms are spacious (i was in royal tower), comfortable, the only bad thing about the vacation was leaving. Enjoy!
Reviewed by traveler from Fort lauderdale, FL on June 28, 2006 |
| Perfect for families with 13-yr-old kids |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I was particularly delighted by the architectural features of the common areas, all the acquariums and sea life, and the water slides. We enjoyed the variety of restaurants and returned for breakfast at the Market Place several times. The size of the property is astounding! We spent a lot of time walking over the property and still didn't see it all.
Reviewed by traveler from Raleigh, NC on June 28, 2006 |
| Under construction, had construction view |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel and property itself was great, beautiful area, great for families. People say its pricey....but its just like Disney World, you are paying for a resort. What people do need to understand is that they are building a new tower and you may have that view and you may hear construction noise. While we were there they had a water main break and I showered in yellow water..they did get it fixed fairly quickly but was not to thrilled about that incident...they did compensate a bit for these problems. Overall I would definately reccomend this hotel..they have done an amazing job and I am sure the new tower will be even more amazing...just ask when booking to be placed away from the construction.
Reviewed by traveler from Southlake, Texas on June 28, 2006 |
| good experience |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This is our 3 rd trip to the Atlantis. Our 1st night we were down graded to Beach Tower but were well compensated for that. They were to move us by 11 am the next day but did not get moved till afternoon and then no luggage until my husband had to go to the front desk after 5 pm so we could get changed for dinner.It seems The Atlantis was much less organized than the past few years.No good deals on food, that is probably the main expense of the trip.Also a 15% gratuity is always included and the service is average to below average.The wait staff is in no hurry to refill your drink, etc. because they are guaranteed the 15%.
Reviewed by traveler from Casey, Il. on June 28, 2006 |
| What an experience... |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We stayed at the Atlantis 6/18/06 through 6/21/06. The grounds are beautiful and the aquarium truly is astonishing. Something everyone should see once in a lifetime. The food was pricey but very good. The staff was wonderful. Great family experience, lots to do.
Reviewed by traveler from Richmond, Va. on June 28, 2006 |
| Building is impressive but service??? |
Overall: 3 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Royal Tower rooms are clean and towels are changed twice a day. However there are no coffee/tea making facilities, no bed room slippers provided in this 5-star hotel room! There seems to be a lack of pool area service staff and many guests could not find towels by late afternoon.
Reviewed by traveler from Singapore on June 27, 2006 |
| Great Experience!!! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This Hotel is fabulous, our family will definately visit again!!
Reviewed by traveler from Greensboro NC on June 21, 2006 |
| glad to have been in paradise for a week |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| the hotel was wonderful. most of staff great. house keeping very slow. The food is VERY expensive, but very good. water fetures are fabulous!! be prepared for alot of walking to get around and enjoy all the beauty this resort has to offer
Reviewed by traveler from Seminole, Florida on June 20, 2006 |
| We were impressed with the Imperial Club at the Royal Towers |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
2 |
Comfort
1 |
Recommend
Yes |
| Fabulous hotel. Within the hotel one can dine viewing the enormous marine habitat. Its beauty is unequaled. The area of the Imperial Club offers a private elevator bank which affords privacy and speed. Furthermore, the Imperial Club provides breakfast and other treats during the afternoons. All this with a grand view of the ocean as well as the different pools, marine habitats, and palm trees.
Reviewed by traveler from Manhattan, NY on June 14, 2006 |
| Atlantis is absolutely wonderful! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My family had a fantastic time at the Atlantis. The restaurants are top-notch. We did the gourmet meal plan. But, watch out for Mama Loo's Chinese, not up to the standards set by the rest of the restaurants on site. You will not be sorry for visiting the Atlantis on Paradise Island. It truly is a Paradise!
Reviewed by traveler from Sugar Land, Tx. on June 14, 2006 |
| Going back in November. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Clean, relaxing atmosphere, excellent customer service. Perfect get-away to relax and disconnect from your daily routine. Excellent mini vacation spot.
Reviewed by traveler from Miami, FL on May 31, 2006 |
| Excellent Hotel, but expensive and crowded |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Overall. Atlantis is excellent hotel with plenty of activities for everyone. However, it is expensive and very crowded.
Reviewed by traveler from NJ on May 24, 2006 |
| not impressed with the hotel service |
Overall: 2 |
Service
1 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
No |
| The hotel service was poor. People were kind of hostile with us. We felt very uncomfortable with the way they treated us.
Reviewed by traveler from Tucson, Az on May 19, 2006 |
| Very impressed |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Much better than other other high end resorts I have been too.
Reviewed by traveler from Dunmore,PA on May 17, 2006 |
| Great place, but may be a tad pricy |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was very nice and did feature exceptional service and a very friendly staff. One bone to pick, albeit a minor one, limited commisary to get drinks and not enough bars to go to relax with a drink in the afternoon. Restaurant selection is outstanding. Make sure to make reservations as soon as you arrive for ALL nights of your stay.
Reviewed by traveler from Detroit, MI on April 27, 2006 |
| Beautiful lobby, but rooms are overpriced |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Hotel lobby as well as the public areas were beautiful. Aquariums were nice. Hotel corridors were showing wear and rooms were ordinary. Service was REALLY WONDERFUL. Treat staff well and they'll return the favor. Beware of construction site behind the Royal Tower if you care about room views. Kids really enjoyed the pools especially the "serpent slide, tube through the shark tank and challenger slides. Even though it was spring break the pools did not feel overcrowded. The only complaint, not enough deck chairs. Hint.(get there early in the morning). Lots of little cafe's around property but expensive.
Reviewed by traveler from Alpharetta, GA on April 20, 2006 |
| Nice facilites uneven service for price |
Overall: 3 |
Service
2 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Most staff do not go out of their way to be helpful. Poor managment, several times they were out of pool towels, one of the days all afternoon. Were not prepared to handle the rain. To many lines for everything: restaurants,wrist bands, towels etc. Spa and athletic facilites are limited. Acquariums are awesome along with most of the facilities. Lots of charges and inconvienences for this class of hotel and price.
Reviewed by traveler from Bellevue, WA on April 19, 2006 |
| will go back |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel is AMAZING for children and adults. Lots to do and see. We stayed at the royal tower which is the main Atlantis tower and were very pleased. Because of the spring break high season the only room we were able to get were the ones in the imperial club wing. Pricier, but they have their own lobby, concierge, TV and 2 internet access stations and a day long spread of finger food starting with breakfast and ending with "night sweets". Might be worth it if you have teens who would rather hang out in packs indoor and snack all day, or if traveling with a big group because it is a nice gathering spot. Given a choice we would rather stay in the main RT rooms to save a couple of hundreds a day but if the spread isn't that wide between the regular rooms at the RT and the imperial wing then the imperial club is the way to go.
Reviewed by traveler from Northern Va. on April 19, 2006 |
| Would like to stay for longer period |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| It is a truely five star resort.
Reviewed by traveler from Hillsborough, CA on April 18, 2006 |
| Wonderful |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Atlantis exceeded our expectations. The entire property was beautiful and unique and extremely well-maintained.
Reviewed by traveler from Brookline, MA on April 12, 2006 |
| A Fantastic Getaway |
Overall: 5 |
Service
3 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| You may have heard bad things about Nassau. Atlantis resort and Casino is not the norm. As soon as you cross the bridge to Paradise Island and enter the property you are in one awesome resort. The amenities are second to none but the food is overpriced and doesn't give you the options that you think you would find in a 35 restaurant resort. But All in all I would recommend it to anyone just be ready for $100-$200 Dinners even at the Buffets
Reviewed by traveler from Atlanta, GA on April 11, 2006 |
| Incredible service |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Reading some of the reviews for this hotel I was nervous about the service. This hotel prides itself on service! We couldn't lift a finger without someone standing close by to help us. The cleanliness of this hotel was also impressive. The only drawback was the expense of the food for a family. The quality was very good however. The Imperial Club was a great help towards the expense of food. Incredible breakfast buffet, good quality tea at teatime and all the drinks you could want. We never made it to the dessert hour. We never left the hotel in five days and found plenty of things to do. I would highly recommend this hotel.
Reviewed by traveler from Palmetto, FL on April 9, 2006 |
| Be prepared to spend |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Atlantis is a beautiful property, well maintained and the staff provides excellent service. However, for a high-end resort, it was surprising that extras that other high-end resorts usually provide free-of-charge (e.g. bottled water, work-out facilities) are all separate charges. The hotel also includes a mandatory gratuity on all food and beverage...even food and beverage that is delivered through poolside "to go" venues (ala McDonald's)
Reviewed by traveler from Minneapolis on April 5, 2006 |
| What can I say??? |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Atlantis makes for a perfect vacation...rooms, food, service are incredible!!!! The new Nobu was a gastronomical delight!!! This time I tried the introduction to scuba diving and was thrilled with what I was able to do with just a short course. I never realized how many different types of fish are in the Lagoon. If you are going to the Bahamas this is the place to go!!!!
Reviewed by traveler from Tenafly N.J. on March 31, 2006 |
| beautiful |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| My husband,three sons ages 9,11,17 and I went for a 5 night stay.The kids loved the pool,slides and lazy river,however what to do with three active kids after 5??The younger two couldn't use the gym.your only option is the camps for a $15 a day charge.per person.pack an extra suitcase with drinks and snacks..you could save a bundle.Coming from Massachuseets where Cape Cod has a deep dark color, just the turquise ocean view took my breathe away..
Reviewed by traveler from Worcester,Mass on March 29, 2006 |
| Nice Big Resort, Lots to do |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| Beautiful resort and gardens. Needs a little updating and cleaning with new pool chairs and such. Very pricey on everything. Food was good at most all the resturants we visited. Would esp. recommend Carmine's. The Seafire Grill was not great and way to expensive for what you are ordering.
Reviewed by traveler from Monroe, GA on March 29, 2006 |
| Outrageous! |
Overall: 2 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
1 |
Recommend
No |
| Way too expensive, not only rooms but meals and refreshments were outrageous. You had to pay at least $ 3 for a coke at any restaurant.
Reviewed by traveler from Kentucky on March 29, 2006 |
| go with the royal towers |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| gambling was nice, and with a sports book. rooms were great. you definately must have a view toward the ocean as other wise you may be looking at construction of the next monsterous addition. lots of people.
Reviewed by traveler on March 23, 2006 |
| Grand Presentation,but lacking on delivery |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Booked a room with a King Sized bed 10 weeks in advance for our 30th wedding anniversary,only to wait 45 minutes to check in. We had to settle for 2 queen size beds. No free meal voucher or any other type complement was offered for the inconvience. After waiting 1 hour or more for our luggage to be taken to our room we had to go find it ourselves. Hotel needs complimentary shuttle to and from airport.
Revi | | |
