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| Hotel Phillips |
Hotel Phillips in Kansas City, Missouri |
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Hotel Phillips
106 W 12th St
Kansas City, Missouri 64105
Call Expedia at: 1-800-551-2409
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Hotel Phillips Reviews
| Traveler Ratings Summary for Hotel Phillips
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Overall: 4.30 |
Service
4.70 |
Condition
4.45 |
Cleanliness
4.35 |
Comfort
4.25 |
Recommend
90.00 % |
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| Beautiful Hotel But You Get Little for What You Pay For |
Overall: 2 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
No |
| Both the rooms and the common areas of this very centrally located hotel are immaculate, and the service from its young staff (many of whom are from Eastern Europe) very friendly. My main "beefs" have to do with what you get for the high price of staying here. (It's Kansas City, after all!) First, the rooms and the hotel itself seem to be lacking in basic amenities (e.g., in-room wireless or plug-in internet connection, in-room minibar). Also, it's just a tad tacky, I think, to charge guests a whopping $4 for a bottle of purified (not spring) water placed in the room; this stuff should be, and usually is, free. Second, the service, while friendly, can be less than helpful overall. For example, after my first day, I no longer received a checklist breakfast menu that I could hang on my door for the following morning. And the purified water bottles mentioned above, once I'd emptied them, were not replenished until 2 days later, nor were the in-room coffee packets I'd used. Finally, the room service is *extremely* expensive for what you get. For a cup of truly undrinkable morning coffee, a glass of spoiled orange juice and a dry and tasteless muffin, I paid $17 -- which, I later noticed, included gratuity, but the room service staff still accepted an additional tip on top of it. Again, none of this is terrible, but considering what you're paying for the place, you expect a little bit more.
Reviewed by traveler from New York City, NY on April 27, 2006 |
| A Downtown Kansas City Favorite |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Maybe the best hotel in downtown Kansas City -- about thirteen well-appointed and distinctive rooms per floor, so it's too small to host noisy conventions. Public spaces are in well restored Art Deco style, and private rooms match nicely without faking it. The staff are very well trained, courteous, and highly responsive. Great, high-quality room service. Hard to beat in downtown Kansas City.
Reviewed by traveler from Manhattan, KS on April 19, 2006 |
| Can't wait to go back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| From the doorman to the front desk personnel,the wait staff at the restaurant...a most pleasurable experience. Everyone was upbeat, personable and went above and beyond to see to my needs. The hotel has modern amenities yet retains its character in the downtown Kansas City area. 12 Baltimore restaurant had superb service and fabulous food! Cannot wait to return and enjoy the Hotel Phillips again!
Reviewed by traveler from benton, ar on March 15, 2006 |
| Very happy in all respects |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Phillips was a great choice. The staff were very helpful. The facilities were what I needed in all respects. I was really very happy with it.
Reviewed by traveler from New York, NY on March 7, 2006 |
| You give up a lot for its downtown location |
Overall: 3 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| It's a nice hotel, don't get me wrong, I was just expecting a lot more. It's an old hotel and the rooms are very small for what you pay, but that seems to be typical of hotels in downtown areas. The room was clean, and there were no maintenance issues, but the room, hallways, and elevators are definitely showing their age. The lobby was very well maintained and decorated, but that "Wow" impression was goon the minute I stepped onto the elevator. I would say that this is an average business-class hotel, but I would not stay there with my wife and/or family again. The free wi-fi is only in the lobby of the hotel. Wired internet access is $9.95 a day in your room. The "business-center" has the oldest PC and printer I've seen in quite awhile, and I couldn't even access a few sites due to an older version of Internet Explorer loaded on it.
Reviewed by traveler from Tulsa, OK on February 8, 2006 |
| Nice Place |
Overall: 4 |
Service
3 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| I would return to the comfort of this hotel again. They were short staffed on the front desk but, besides that, it was a nice place to stay
Reviewed by traveler on November 4, 2005 |
| Nice rooms |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Nice rooms. Dark bathroom and shower, though.
Reviewed by traveler from los angeles, ca on November 1, 2005 |
| A Kansas City Gem |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We were very pleasantly surprised when we arrived at Hotel Phillips. We would have expected to pay a lot more for a hotel this beautiful and well kept. This is a historic building that the Truman's clothing store used to be in. It was carefully renovated in the 90's but it seems like it was just finished. The lobby is gorgeous, the staff is professional and the rooms are very nicely decorated and clean. It was so clean that it felt like we were the first ones to stay in that room. And it wasn't all for show, the bed had a high quality mattress and high thread count linens. I highly recommend this hotel. Oh, the late night dinner we had in the bar was very good (we had arrived late) so we didn't have to go searching for a place to eat. The same space is transformed to accomodate the breakfast crowd in the morning. A fancier restaurant is also in the building that looked very impressive.
Reviewed by traveler from St. Louis on October 26, 2005 |
| Very attentive service |
Overall: 3 |
Service
4 |
Condition
4 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| The hotel was well remodeled with great architectural design. However, the elivators, hallways, and the room I stayed at were very very small. In addition to the room size, I was very dissapointed with the fact that there were no lights in the bathroom and the carpets were dirty.
Reviewed by traveler from San Jose, CA on October 5, 2005 |
| Nice hotel with history and character |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
No |
| This will be our destination on our next visit to KC. Nice staff, VERY comfortable room. Not your standard chain hotel, but a nicely restored 20's style hotel.
Reviewed by traveler from San Francisco, CA on October 4, 2005 |
| What a wonderful place! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Enjoyed a lovely stay at this hotel. Great downtown location. Very much enjoyed the entertainment at the hotel's club (Max Groove Trio). Everything was perfect!
Reviewed by traveler from Oklahoma City, OK on June 12, 2005 |
| Great Location for Midland Theatre |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Within 1 1/2 blocks of the Midland Theatre. We valet parked our car and walked to the theatre. We didn't have to deal with finding a parking spot or dealing with the traffic. 12 Baltimore was a lot of fun, great martini menu, but if you go when they have bands, it was so loud that we couldn't talk to each other. We ordered room service, which was prompt.
Reviewed by traveler from Lenexa, KS on May 25, 2005 |
| Great Bed |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The staff was pleasant the beds is to die for. The restruant was friendly the elk was a nice suprise with but the butternut risoto is killer
Reviewed by traveler from Norman, Ok on May 19, 2005 |
| Old-fashioned luxury with good location, but kind of noisy |
Overall: 3 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
2 |
Recommend
Yes |
| The Hotel Phillips has a very neat and unique design, and it is very elegant. The bathroom is supplied with Aveda products, and the rooms are decorated well. The beds are okay comfort wise, but the hotel is in the middle of downtown KC so the noise was a little high in the morning.
Reviewed by traveler from Kansas City, KS on May 10, 2005 |
| Nice Change |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
3 |
Comfort
5 |
Recommend
Yes |
| I thought the hotel was beautiful. The bed was one of the most comforatable I have slept in. The staff was very curtious and resolved my problems quickly. The only complaint I have is that valet parking is the only option for parking anywhere near the hotel. With other hotels in the area the valet parking is free when you stay with the hotel, however, with Hotel Phillips the valet parking will cost you $14.00/night. This cost was not made known to me until I received my check out receipt the next morning.
Reviewed by traveler from Lee's Summit, MO on February 12, 2005 |
| I'd visit again |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| It was ok- rooms are wired which is a necessity;
Reviewed by traveler from New Berlin, WI on January 20, 2005 |
| Beautiful hotel, excellent service |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The only slight problem with my room was the walls were a little thin (I could hear the person in the next room snoring). Otherwise, the hotel is amazingly beautiful, with lovely in-room details such as Aveda toiletries, luxurious bedding and a gorgeous bathroom. Highly recommended!
Reviewed by traveler from Mountain View, CA on November 13, 2004 |
| Hotel Phillips |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Beautifully renovated hotel, great customer service, very confortable setting.
Reviewed by traveler from St. Louis, MO on November 12, 2004 |
| hotel phillips |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| old but not really grand but very functional and useful. staff was very helpful
Reviewed by traveler from ny on November 8, 2004 |
| Nice remodeled older hotel |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Nicely remodeled old hotel...the windows rattle when it is windy. Parking is all valet which is not always optimal.
Reviewed by traveler from wichita, ks on November 8, 2004 |
| First Class Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The decision to stay at this hotel was a last minute reluctant one, not knowing what this hotel would be like. I usually stay at the Marriot downtown but it was sold out. I must admit I was pleasantly surprised. This hotel is right across the street from the Marriott. An older hotel that looked like it was recently renovated, the room was very comfortable and clean with upgraded mattress and bed linens. Other amenities included a couch and desk, internet access and a robe in the closet. The bathroom was also very clean and modern. There are a number of nice restaurants in the hotel. I opted for room service for dinner. The meal selection was good, the food was good but the service was a little slow. I would highly recommend this hotel.
Reviewed by traveler from New Jersey on November 1, 2004 |
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