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| Mainstay Suites |
Mainstay Suites in Kissimmee, Florida |
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Mainstay Suites
4786 W Irlo Bronson Memorial Hwy
Kissimmee, Florida 34746
Call Expedia at: 1-800-551-2409
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Mainstay Suites Reviews
| Traveler Ratings Summary for Mainstay Suites
|
Overall: 3.59 |
Service
3.64 |
Condition
3.34 |
Cleanliness
3.73 |
Comfort
3.88 |
Recommend
78.57 % |
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| Close to the parks! |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| It was a comfortable place. It's location couldn't have been better! I was charged an unexpected hotel amount at the counter which should have been mentioned before!
Reviewed by traveler from Camuy, PR on June 15, 2006 |
| Great Place for a Great Price |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This was a great hotel and the location was perfect. We were very satisfied with everything. The room was cleaned everyday, and the room was in good condition. The Front desk staff couldnt have been any friendlier and Mary at the Front Desk was incredible. The continental breakfast was basic but very good and considering its complimentary its a good deal. The pool bar was not open while we were there, but the pool area along with the Hot tub were very well maintained. You can see that there is still some cosmetic work taking place on the exterior of the buildings, but thats to be expected during renovations. Overall we were very pleased, and couldnt understand some of the negative reviews we read prior to our arrival, I am glad we ignored them, because this was a great deal, and we have a great vacation. Just keep in mind that the price was great, so you need to expect basic accommodations, very nice and clean, just basic.
Reviewed by traveler from New York on June 12, 2006 |
| better than expected |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We found the staff to be more than helpful, Our room and the grounds very clean. After an 8 day stay i would recommend this hotel to anyone who asks.
Reviewed by traveler from Groham, ME on June 4, 2006 |
| Would not book agian |
Overall: 1 |
Service
3 |
Condition
2 |
Cleanliness
2 |
Comfort
3 |
Recommend
No |
| Not well maintained inside and out. advertised as a resort because you have pay a "fee". Give me a break.
Reviewed by traveler from New England on May 31, 2006 |
| Not Impressed! |
Overall: 2 |
Service
2 |
Condition
1 |
Cleanliness
2 |
Comfort
3 |
Recommend
No |
| The hotel was far from what it's put out to be. When we checked into our room the whole room smelled like a big mold pit. When we went and took a shower the bottom of the shower liner came up out of the tub with nasty white stuff floating all around. The front dest was not friendly or helpful at all. They didnt seem to no where anything was in orlando. they did not even know what time the disney parks opened. you would of thought they were down here visiting . the room was not a clean as it could of been. but I will say housekeeping came every moring. the only plus to the hotel was it is very close to alot of resturants, shops, and there are 2 super walmarts , and a target. an ok place just to lay your head down and get some sleep but if you have children I would not stay there because of the room smell, the dirt, and of the NASTY bathroom!!!
Reviewed by traveler from Trenton, Ohio on May 24, 2006 |
| great place |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| great location to all the atractions!
Reviewed by traveler from boston,ma on May 24, 2006 |
| would use this hotel again |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| We stayed at this hotel for a week while on vacation to Disney World and would recommend this hotel to anyone. The service and the staff was great, the room was very big and comfortable. The only thing we had a problem with was the shuttle to the parks. The times that were available didn't always match the times the parks had, so if we wanted to stay to watch things like the fireworks at night, we would have to find a taxi to take us back to the hotel. It became expensive considering that if we wanted to go to downtown disney, the nightclubs, etc, we needed a taxi.
Reviewed by traveler from rhode island on May 23, 2006 |
| Nice Place |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Very nice place with all the comfort that you need. Great people and at last but not at least is near all main parks and attractions. Two thumbs way up.
Reviewed by traveler from Puerto Rico on May 13, 2006 |
| Nice hotel |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We liked the hotel everyone was very polite and seemed to help you with everything you needed or any questions you might have. It looked as if they were doing quite a bit of work on the buildings. We look forward to staying there again.
Reviewed by traveler from East Greenville, PA on May 10, 2006 |
| would stay there again very family friendly |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| very pleased with everything. very kid friendly. our suite was great. we saved alot buying our own grocries and souiveners at walmart. lot,t of places to eat . we just asked for extas and they were right there. nice pool and hot tub. bar was only opened once while we were there thanks again to the hotel stafff great job
Reviewed by traveler from ashtabula ,ohio on May 8, 2006 |
| Very good for the money |
Overall: 2 |
Service
1 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| This was a great hotel for the money. Was clean enough and had shuttles to the parks which saves a lot of money. Free breakfast was pretty good. Nice rooms and kitchen with a SuperTarget right across the street. However, don't expect the staff to help you out with anything. Some of the most incompetent employees ever. Didn't give us any of our wake-up calls. Also our luggage was late and when delivered to the hotel, they were asked to contact us and didn't. When we came in to ask, the guy said "Yeah, I think it is over there". He pointed behind the desk and continued his converstation, leaving us to go behind the desk to get our luggage.
Reviewed by traveler from Madison, WI on May 6, 2006 |
| Good quiality prices relation Hotel |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| The hotel was all what we have expected for the rate we paid. The location is excelent to visit the parks!!!
Reviewed by traveler from Buenos Aires, Argentina on May 4, 2006 |
| Good for the money |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| The day we got there our room was not ready. Sent to another room, A/C was not on, smelled musty. But overall, the place is a good choice for the money. Our mircowave broke down, and dishwasher leaked. Took them a while to come and fix problems.
Reviewed by traveler from Manchester, NH on May 4, 2006 |
| Can't wait to go back |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Very friendly service and helpful. Close to all area attractions and free shuttle service.
Reviewed by traveler from Wolfeboro, NH on May 3, 2006 |
| nice place to stay |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| When we arived to the hotel, I was very happy with the size of the suite. It never felt like we were in a hotel room. I would definatly go back to this hotel! Ther were somethings that was not in the room that I had expected, like the 2 person whirlpool tub, but it was nice having 2 full bathrooms with the 4 of us in the room. We were very close to all of the attractions, and very convienent to alot of shopping areas. I'm very sure that we will visist this hotel again next year.
Reviewed by traveler from Indianapolis, Indiana on April 26, 2006 |
| Not Impressed |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| Pool was not clean, another patron found needles and wire in the pool. The bar at the pool was never open. There was no fishing available from the property. The grounds are in need of repair. No sign out front. Can't boat or ski from the property, can't get to property because of all the overgroth of weeds at dock. Can't fish from either dock because of growth of weeds. The kitchens were not stocked with enough cookware or untensils. Rooms were never cleaned on a normal schedule one day they were done in the morning, another the room was not done until after five o'clock. not all rooms have step out patios or balconies. their ad is nothing like the grounds look.
Reviewed by traveler from Chicago, IL on April 23, 2006 |
| Would recommend |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This was a nice place to stay. It was close to everything. It had a nice pool. It was clean and offered everything you needed. The service was friendly. We were there 5 nights and 5 days and we enjoyed our stay!
Reviewed by traveler from Syracuse, NY on April 19, 2006 |
| OK for the price |
Overall: 3 |
Service
4 |
Condition
2 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| I stayed at this hotel because a package deal through Expedia was significantly less then the airline tickets by themselves. You might say they paid me to stay there. The hotel is going through a slow renovation; trying to maintain very high occupancy while remodeling. The hotel was in rough shape during my stay, but nothing that made it unbearable. A free continental breakfast and an unoccupied hot tub every morning made up for the slight back ach from a too soft matress. The back ach is common for me at most hotels anyway. This hotel didn't try to shame me into reusing towels by claiming its good for the environment, so that makes their service. Over all it was a decent cheap stay.
Reviewed by traveler from Fort Wayne, IN on April 13, 2006 |
| good and friendly for the price |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Everyone was very hospitable and the contential breakfast was more than we expected. Floors in tub and in bathroom seemed to have had some water damage and the room had a slight "mildewy" or "watery" smell. Otherwise, decent hotel for the price.
Reviewed by traveler from atlanta, ga on April 12, 2006 |
| April 2006 Stay-Good Value for the Money |
Overall: 4 |
Service
5 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| I was in Florida a day before my cruise. The hotel was a further than I thought, but I arrived at 9 pm and there were no signs outside the hotel, but I called for landmarks on my way there. The check-in was friendly and helpful. They even sell Disney tickets there. The hotel is located on a highway that has many restaurants, fast food, sit down, etc. The outside of the hotel looked very nice and well kept. The suite itself, however, had an odor, as if it had been closed up for sometime....I had read that on previous reviews and although the suite was clean, the smell gave me pause but I cut on the air conditioner and used my room freshener. Some areas seemed worn in the bathroom, the tub/shower I think looked pretty worn. I requested an extra blanket (the room had 2 queen beds and a sleeper sofa) and 2 extra blankets were brought right over. I did not realize that there were extra bed linens in the hall closet until the next morning. In the morning, I did not realize but was pleasantly surprised to see that they offer a free breakfast buffet, sort of continental style with lots of fruit, juices, coffee and tea, and toast, bagels, french toast that you can toast on your own. Very nice buffet and lobby area. Pleasant experience during my stay and great value for the money. I did not get in the pool or do anything else as I had 1 overnight stay, but the hotel is convenient to a variety of locations.
Reviewed by traveler from Willingboro, NJ on April 12, 2006 |
| Good deal for the money |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| The hotel was a good deal for the money. It was spacious and the full kitchen was a plus. The location was convenient to the major attractions in the area. The only negative was the walls were fairly thin and outside noises were quite noticeable. Fortunately, the people around us were pretty quiet.
Reviewed by traveler from Arlington Hts. IL on April 5, 2006 |
| Spacious and Convenient |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This hotel was perfect for our family. There was plenty of room. We had a lofted suite with a cozy fireplace. The location of the hotel could not have been better. All the parks were within a short drive and every shop or restaurant we wanted to go to was within 2 miles. I highly recommend the hotel to anyone on a limited budget.
Reviewed by traveler from Weymouth, MA on April 5, 2006 |
| Good Enough |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| It's reasonable enough, but dont' expect to get the same le vel of service as you would get in a 4 or 5 star hotel, you'll get by anyway for a short stay.
Reviewed by traveler from Queens, New York on April 4, 2006 |
| Great Experience |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Enjoyed the room, the surroundings, especially the beach and the deck. Very pet friendly! Way to go guys!! We enjoyed our stay!
Reviewed by traveler from Birmingham, AL on March 30, 2006 |
| A Great Family Hotel |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Clean; friendly staff; family oriented. Definitely the place to stay if you have children and are going to Disney.
Reviewed by traveler from Pennsylvania on March 18, 2006 |
| I would not recommend this hotel to anyone |
Overall: 2 |
Service
2 |
Condition
1 |
Cleanliness
2 |
Comfort
3 |
Recommend
No |
| Room had a funny smell,hosekeeping didn't show up 1 day,the batroom was old & moldy
Reviewed by traveler from CHAMPAIGN,IL on February 5, 2006 |
| Great for low budget with kids |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We stayed for a week and really enjoyed being at this hotel. The kitchen was extremely convenient to have with kids. There is a super target across the street with a full grocery store. The hotel was quiet and peaceful. It is not far from the theme parks and only about an hour from the coast. The room was very clean and they checked everyday to see if we needed anything. I would stay again and recommend it if you have children.
Reviewed by traveler from Minnesota on January 25, 2006 |
| It's Okay |
Overall: 2 |
Service
3 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| It's good for the money you spend on it. I woke up with a sore throat every morning. We had to change hotel rooms because the first one stunk really bad. Also -- they could do a lot better on cleaning their rooms. And, they could use updated appliances and furniture. Not a bad hotel, but I wouldn't go back.
Reviewed by traveler from Milwaukee, WI on January 18, 2006 |
| roomy and comfortable |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| The room was very clean, comfortable, and a nice place to come back to and relax after visiting Disney World. The full kitchen was a wonderful amenity! Saved us alot of money! We will definitely stay here again!!!
Reviewed by traveler from valdosta, ga on January 11, 2006 |
| Wasn't terrible for the money |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We were relatively pleased with the bi-level suite. There was plenty of space, and the two bathrooms were nice to have. The tubs in both bathrooms, however, were in bad shape, and really should have been replaced. The "resort" amenities listed, though, were particularly disappointing. The beach was tiny, the lake was not accessible, the bbq grill appeared to be broken, etc. There is a brand new SuperTarget across the street, so that was very handy. They did provide silverware, stoneware, and a few glasses, but there were no pots and pans in our room, so you may want to bring your own. We did not use their shuttle, but it was not hard to get anywhere we wanted to go from the hotel.
Reviewed by traveler from Fayetteville, TN on December 28, 2005 |
| flat pillows |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| The pillows were flat as pancakes. You could feel the metal springs thru the mattress on the pull-out sofa bed. Room was clean, but a little cramped and uncomfortable.
Reviewed by traveler from Massachusetts on December 26, 2005 |
| Good for families |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| The loft was a nice feature for privacy.
Reviewed by traveler from Saint Petersburg, FL on December 20, 2005 |
| Great Place to Stay |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This was a great place to stay very neat and cozy with a lake in the back. Excellent service
Reviewed by traveler from Irving,TX on December 15, 2005 |
| Beware |
Overall: 2 |
Service
1 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
No |
| The rooms at this hotel were very nice for the money. My overall stay, which was good, was ruined when I was charged twice for the room. I had to call everyday for two weeks straight before I got someone to help me. The person I needed to speak to was always "out of the office." The front desk manager and I were repeatedly "accidentally" disconnected while speaking. If you stay here make sure to check the bill very closely and get a receipt.
Reviewed by traveler from Central, SC on December 14, 2005 |
| cheap for a reason |
Overall: 3 |
Service
4 |
Condition
2 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| I read the reviews before our stay but fiugred it was cheap and we were only staying one night...Thank God! The musty smell was so bad we opened doors and sprayed perfume. The place was clean but the walls were paper thin. We got in late that night and to our surprise we awoke at 5:30am to what sounded like buffalo above us. It wasn't the worst place to stay but in no way would I recommend it to anyone wanting a quiet getaway.
Reviewed by traveler from Leesburg, FL on December 6, 2005 |
| Very poor service |
Overall: 2 |
Service
1 |
Condition
2 |
Cleanliness
2 |
Comfort
3 |
Recommend
No |
| The service of this hotel was very poor. We did not have a blanket for one of the beds and never recieved it even though we had asked repeatedly for that item. They also neglected to clean our room one day. I would not recommend this hotel
Reviewed by traveler from Sarasota, fl on December 6, 2005 |
| Good Value! |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| Can't beat this place for the price. We stayed in a bi-level suite and there was a lot of room!! The room could have been a little cleaner (needs vacuuming around the baseboards etc) but overall we were very pleased. The full size kitchen was definitely a plus! And the location is great for Disney. The continental breakfast was fine - bagels, muffins, waffles etc - especially since it was free. Suggestion - If you have small children - bring a baby-gate for the stairs!!
Reviewed by traveler from Florida on November 30, 2005 |
| Great value for a great place |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This place was a fabulous stay for the money! The room was spacious with a full kitchen, king-sized bed, fireplace and large bathroom. Supposedly the hotel is on the Lake (though we couldn't see anything but the back of the hotel from our room). Other than that, it was a very clean room and great place to crash while in Orlando. I would stay again in a second. Nice to curl up in front of the fireplace during the winter! Location is kinda far away from Disney hotspots...but definetely worth the drive for the price.
Reviewed by traveler from Fort Lauderdale, FL on November 28, 2005 |
| A nice deal in Orlando |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This place suffered a lot of hurricane damage in all those storms in 2004, but it has cleaned up nicely and continues to refurbish. Nice location on a lake offering swimming and other water activities. Staff is nice.
Reviewed by traveler from NYC, NY on May 31, 2005 |
| Decent hotel |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| Large room with a working kitchen. Downside: construction on the road made it hard to access hotel, our room was a "non-smoking" room yet bathroom reeked of smoke, landscaping behind hotel was unfinished and poorly kept, and breakfast wasn't very good (limited selection, not very fresh). Upside: free shuttle to Disney parks, and also in a great location, on a road filled with restaurants, gift stores, and putting green.
Reviewed by traveler on May 30, 2005 |
| good hotel for sleep |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| This is a very good hotel for the ones that are going to be out all day and are going to sleep only.
Reviewed by traveler from Carolina, Puerto Rico on May 25, 2005 |
| Great Location! |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| The staff are very friendly and helpful. Also located directly across the street from Super Target...very convenient.
Reviewed by traveler from Michigan on May 25, 2005 |
| Decent room, lax staff |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
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