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| Sheraton Gateway Suites Chicago O'Hare |
Sheraton Gateway Suites Chicago O'Hare in Rosemont, Illinois |
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Sheraton Gateway Suites Chicago O'Hare
6501 Mannheim Rd
Rosemont, Illinois 60018
Call Expedia at: 1-800-551-2409
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Sheraton Gateway Suites Chicago O'Hare Reviews
| Traveler Ratings Summary for Sheraton Gateway Suites Chicago O'Hare
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Overall: 3.94 |
Service
3.91 |
Condition
3.94 |
Cleanliness
4.31 |
Comfort
4.28 |
Recommend
84.38 % |
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| best hotel value in chicago |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Very nice & clean hotel. Great shuttle driver and receptionists. The only problem was that I was quoted a different price for the breakfast buffet. "Can't wait to go back"
Reviewed by traveler from fort wayne, indiana on July 12, 2006 |
| Great Hotel!!! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The beds here are really cozy. The room was immacculate and great.
Reviewed by traveler from Phoenix, AZ on July 11, 2006 |
| Good hotel near the O'hare Airport |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| good hotel
Reviewed by traveler on June 14, 2006 |
| Horrible customer service. |
Overall: 1 |
Service
1 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| If you expect to park in the hotel parking lot, you better get there before 8pm at night otherwise you have to park three blocks away and walk. The lot "fills" up, so if you like to do evening activites you might want to rethink staying here. They were very rude about the parking situation, even though it was their fault. It really ruins a trip!
Reviewed by traveler from Burnsville, MN on May 31, 2006 |
| Nice and close to the airport |
Overall: 4 |
Service
3 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The hotel was clean and convenient to the airport. We could see the signs to get our rental car back to the airport from our room. We could see the planes taking off and landing on the runway from our room too which was nice for our child.
Reviewed by traveler on May 30, 2006 |
| Not Happy |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| My 7:15PM flight to Chicago was cancelled by the airline. I called the hotel to cancel as soon as the flight was cancelled, but they insist on charging me for the room anyway. Seems a bit greedy to charge for something out of my control?
Reviewed by traveler on May 23, 2006 |
| Wonderful place to stay |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The room was nice and clean. As far as comfort it was great as well however the chairs in the den area were a little stiff feeling. But the bed more than made up for it. I had some of the best sleep. It was a very quiet hotel. The pool/jacuzzi/sauna area was fantastic. Only thing is I asked 3 times for a microwave to be sent to my room before it came. The floor I stayed on was being renovated so the hallways had no carpet and no wallpaper but the room itself was great. I would definately stay there again as well as recommend others to stay.
Reviewed by traveler from Richmond, VA on May 17, 2006 |
| Great place to stay |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Everytime I am in the City, I stay at Sheraton Gateway. Its not so far out of the city, but yet its away from all the downtown traffic. Easy in and out from the 294 290 and 90 expressways. The hotel is very clean and friendly. The staff always makes me feel at home. The rooms are very clean. Great breakfast bar too.
Reviewed by traveler from Indiana on May 5, 2006 |
| Luxury and Convenience |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We only needed a roof over our heads close to the airport, and expected to pay a lot for the location. But the room was huge - a two bedroom suite, luxurious, spotlessly clean, beautifully decorated, comfortable and quiet. The shuttle to the airport was prompt and convenient, the staff were friendly and helpful, and the restaurant was convenient and actually had excellent food.
Reviewed by traveler from Tucson, AZ on May 3, 2006 |
| Good Visit |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Overall this was a good hotel and I would recommend it to others. I'll stay there again.
Reviewed by traveler from Cape Cod Massachusetts on May 3, 2006 |
| Good hotel |
Overall: 3 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Good hotel for business travel but not a "family" place. Got there on a Sunday night and gift shop was closed. No place to get a snack.
Reviewed by traveler from Massachusetts on May 3, 2006 |
| 4 Star hotel? |
Overall: 1 |
Service
3 |
Condition
1 |
Cleanliness
2 |
Comfort
1 |
Recommend
No |
| I don't think so.
Reviewed by traveler from Chicago, IL on April 25, 2006 |
| Nice place |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We liked this place, only stayed the one night before our vacation flying out of Chicago. The kids liked the glass elevator. It was quiet and the rooms were nice. The beds were very comfortable. We were taken to the airport and picked up very timely.
Reviewed by traveler from Milwaukee, WI on April 21, 2006 |
| They don't own their parking lot |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Excellent hotel accomodations and very close to O'Hare. Only about 1 mile from all rental lots. However, breakfast is extra and the hotel does not own its own parking lot. Thus parking is also extra. However, parking fees may be added to your room charges.
Reviewed by traveler from Lynchburg, Virginia on April 19, 2006 |
| I like it a lot... |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| It was a nice hotel...
Reviewed by traveler from Houston on April 14, 2006 |
| Great for an overnight stay |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This hotel is a great choice if you have to stay in Chicago for one night and have to leave early in the morning from O'Hare airport. This was the case for me, and I am very pleased with the overall experience. The staff is friendly and helpful; the airport shuttle was always on time, including at 1 AM when I needed to get back from the CTA train. Overall, great value for my money!
Reviewed by traveler from New York, NY on April 12, 2006 |
| The most comfortable beds we've ever slept on. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel is a lot for the money. Perfect for families with kids. The beds were awesome. We've never slept on a more comfortable bed, including our own. Staff was extremely helpful and kind. The hotel was very clean. It reminded us of staying at Disney World. We'd stay here again in a heartbeat.
Reviewed by traveler from Lake Orion, MI on April 1, 2006 |
| Not worth the price of admission. |
Overall: 2 |
Service
3 |
Condition
2 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| We were given a corner room on the Preferred Guest floor. Roomy and comfortable. The trouble started when I tried to lower the room temperature. I like to sleep in a cool room. When I inquired at the front desk about a maintenance person, I was told that the hotel doesn't have air conditioning in the winter so I should open the window. The temperature was about 20 degrees outside and I quickly found that the window was not a very efficient way to control the room temperature. The ice machine on the floor was broken during our entire stay of four days even after I reported it. Oh, by the way, the hotel charges $12 per night for parking and it's not even in a parking garage.
Reviewed by traveler from Bloomington, IL on March 24, 2006 |
| Look forward to my next stay! |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This hotel is more than I expected. The rooms are spacious and well maintained. I recommend this hotel highly!
Reviewed by traveler from Batavia, IL on December 29, 2005 |
| Great hotel near airport |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Comfortable, quiet, accomodating-- a real surprise for a hotel so close to a major international airport.
Reviewed by traveler from New York City on November 28, 2005 |
| Not that impressed |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
No |
| I was expecting a room that was a little nicer than what I walked in to. When we ordered room service, they told us we were looking at the wrong menu - I told them that they should remove the old menu if no one can order from it.... I will never stay here again, nor would I recommend it to anyone else.
Reviewed by traveler from Brookings, SD on November 2, 2005 |
| Great layover hotel |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Room was very nice mini-suite. Very quiet. We got in pretty late and got up early to catch a flight so our time there was brief and we did not eat there. Shuttle service was good and on time.
Reviewed by traveler from Medford, Oregon on September 18, 2005 |
| Best hotel close to airport |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Extremely confortable, we had a anice nigthy there
Reviewed by traveler from indianapolis,IN on September 11, 2005 |
| Sheraton Gateway-Not a great bargain! Not even comfortable! |
Overall: 2 |
Service
4 |
Condition
2 |
Cleanliness
3 |
Comfort
1 |
Recommend
No |
| The beds were small. There's no reason to stay in a hotel at this price with "double" beds. This is a hotel that needs a face-lift. It's old and it shows.
Reviewed by traveler on July 13, 2005 |
| Would definitely consider staying there again |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| We thought the service at the Sheraton in Rosemont was extremely good. They gave us great advice, were friendly, and went out of there way to take us back and forth to the train that goes downtown. The only drawback was that it is a ways from downtown, which equals a lot of trips on the train to get there. However, it is conveniently located near O'Hare Airport.
Reviewed by traveler from Kansas City on May 24, 2005 |
| good for leisure |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| good location, easy to access to airport and downtown
Reviewed by traveler on May 18, 2005 |
| A wonderful place to stay |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I wish I had more than one night to enjoy this wonderful hotel. I arrived at 8:00 a.m. and was not supposed to be able to check in until 3:00 p.m. The lady at the front desk said it was no problem, she had a suite available. That allowed me to get a short nap in before any of my scheduled events. The shuttle service was great too. The drivers helped me plan my trips on the El train so that I did not get lost. My favorite part was the bed. They have the sweet sleeper bed with plenty of down pillows and a pillow top mattress. It was the best sleep I ever had at a holel. I hope to go back soon!
Reviewed by traveler from Raleigh, NC on May 12, 2005 |
| will go back for sure |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel is very nice and just a few miles from the O'Hare Airport. Over the weekend the rate is a bargain for a Sheraton. The breakfast is advertised from 6 to 9 but they keep the buffet open on weekends way longer.
Reviewed by traveler from Michigan on May 11, 2005 |
| Comfort & Service |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Great accomodations for a short business trip. Everything I could need in a suite: desk & study area, separate bedroom, operable windows, powerful wireless internet signal.
Reviewed by traveler from Belfast, ME on May 11, 2005 |
| Definitely Would Recommend |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The rooms at the Sheraton were nicely decorated and comfortable. The bedding was very comfortable and the temperature of the room just right. Nice quick location to airport. Great place to stay for a short trip.
Reviewed by traveler from Orange County on May 4, 2005 |
| Hospitable and comfortable - can't wait to go back! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The room setup is so nice and very comfortable. The bed was amazing! We didn't hear any noise. The service was wonderful. Next time, we would like to stay longer so we can enjoy the jacuzzi!
Reviewed by traveler from Wisconsin on March 1, 2005 |
| Sheraton Gateway Suites-Chicago O'Hare |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This was a very nice motel with friendly service. The common areas had a touch of elegance, but comfortable. The restauraunt was open and nice, good food. The only downside is the $12 per day parking fee, even as a guest of the motel. Close to some good restauraunts and night life.
Reviewed by traveler from St Paul, MN on November 19, 2004 |
| Hotel and Rent A Car |
Overall: 2 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| The Hotel is under construction, perhaps when it is completed it will be bettter.
Reviewed by traveler from Los Angeles on November 12, 2004 |
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