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| Hyatt Regency - Chicago |
Hyatt Regency - Chicago in Chicago, Illinois |
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Hyatt Regency - Chicago
151 E Wacker Dr
Chicago, Illinois 60601
Call Expedia at: 1-800-551-2409
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Hyatt Regency - Chicago Reviews
| Traveler Ratings Summary for Hyatt Regency - Chicago
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Overall: 4.20 |
Service
4.17 |
Condition
4.34 |
Cleanliness
4.34 |
Comfort
4.34 |
Recommend
90.24 % |
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| Hyatt Chicago |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The room was a good size and the beds were quite comfortable. I had heard that this hotel was noisy due to the club downstairs, but I had no issues with that and was only on the 6th floor. Parking was my only negative experience; see traveler's tip.
Reviewed by traveler from Florida on July 7, 2006 |
| Nice Place to Stay, Super Staff! |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| This was a nice place to stay overall. The staff was extremely friendly and helpful, although we did get a call at 3:30 AM telling us to come pick up our pizza at the front desk-we hadn't ordered one! This was a large convention hotel, though; in fact, it had two sides joined by a walkway, as well as several meeting rooms and an underground office/shopping area (closed when we were there). During our weekend, there were several meetings, a teachers' convention, and a wedding at the hotel while we were there, meaning they do a lot of business. The rooms were clean, but bathroom was small. Hotel itself was a victim of the 70's hotel decorating, and could use some sprucing up. The mini bar charges if you even move something in it-discourages storing your own leftovers, sodas, etc., a policy I didn't agree with. Great location, though, and not too noisy, considering how many people were staying there. Food was awesome, and room service was the best and fastest I'd ever seen.
Reviewed by traveler from St. Louis, MO on June 28, 2006 |
| Only one complaint |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| The hotel was beautiful, comfortable, and near the magnificent mile. It had a couple restaurants and a bar as well as room service. Service in general was great with the exceptional of the parking staff. A friend of ours stopped by just to leave us a package at the desk. They were fast and friendly about getting it to us eventhough it was locked up for the night. The parking attendants, however, gave our friend a hard time about parking in the lot right in front of the building. He demanded her keys. She insisted it would just be a few minutes, so he said he would wait 20 minutes before he would park it in the garage (which cost 16.50 for one hour). When she came out well within the 20 minutes, her car was gone. So not only did they go ahead and park in there, but she also had to wait quite a while to get her car back. I am still waiting to see if I get a parking fee on my bill for that. Aside from that one incident, our stay was wonderful! I would stay there again.
Reviewed by traveler from West Virginia on June 21, 2006 |
| Great hotel, but one caveat |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
2 |
Comfort
4 |
Recommend
Yes |
| The non-smoking room we were given clearly had been smoked in. There was a large cigarette burn on the carpet and as soon as we walked in it was obvious that someone had done some serious smoking there. They should install smoke alarms to avoid having people do that.
Reviewed by traveler on June 21, 2006 |
| Very nice hotel in a convenient location |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Every time I stay at this hotel I am happy. It is consistently friendly and clean.
Reviewed by traveler from Indiana on June 21, 2006 |
| Very Pleasant Stay in Chicago |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Hyatt Regency was extremely comfortable. I was on a business trip for 3 days and the staff could not have been more accomodating. The entire facility is maintained to the highest standard and the food was absolutely delicious.
Reviewed by traveler from Swiftwater, PA on June 21, 2006 |
| Great location and price |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Hotel is right on the river, near Michigan Ave. and Navy Pier (two must sees). Staff very friendly and accomodating. Buffet breakfast was very good, but omelete line was long and slow. Only big downer was our non-smoking room smelled like smoke. Not much the hotel can do. Smokers just need to be considerate and not smoke in non-smoking rooms.
Reviewed by traveler from Texas on June 14, 2006 |
| Fantastic Experience!! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Hyatt Regency Chicago is a superb hotel in the center of numerous attractions. From the soothing water feature in the lobby to the luxerious bedding in the room, the hotel made me feel as though I were the most important person in the world. The personnel were friendly, helpful, and eager to be of service. I will undoubtably choose this hotel again the next time I visit Chicago!!
Reviewed by traveler from Round Rock, TX on June 13, 2006 |
| This is a convention hotel |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| If you are looking for a nice, quiet place to say, this is definitely not the place. This is a great centrally located hotel that while great for business needs downtown, primarily caters to large groups and conventions. The main lobby which is open to the bar/nightclub is a bustling noisy place that goes until the early hours. Because of the large groups that regularly arrive there check in/check out lines can be long. On more than one occasion they have not had the type of room I requested available and I have had to settle for two doubles instead of king. This happened to all three members of my party this time. I am beginning to wonder if they intentionally oversell king rooms to get the reservations and then just "deal with it" at check in when you have waited in a long line to check in, are tired and just want to get to your room. The sleeping rooms are well isolated from the noise and are nicely done and quite comfortable. Access to floors with rooms is key controlled after 9:30 PM so the hotel visitors aren't going to be wandering around your floor at 3AM. One nice touch is the fact that they have radiant heat and cooling so the rooms are relatively quiet and don't have that annoyingly loud hvac blower fan cycling all through the night.
Reviewed by traveler from Dallas on May 24, 2006 |
| Good but they could inprove |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Great rooms and comfortable beds. For the price of the hotel, I am not impressed that they charge for internet service. Breakfast buffet WAY overpriced for what you get. Go around the corner to Bennigan's/ Much better, more choices, half the price.
Reviewed by traveler on May 17, 2006 |
| great place |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| nice visit
Reviewed by traveler on May 17, 2006 |
| Nice hotel |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Nice decor, very clean. Bathroom lighting could be a little better. Good central location in Downtown.
Reviewed by traveler from Catonsville, MD on May 17, 2006 |
| OK Hotel |
Overall: 4 |
Service
3 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
No |
| The customer service was ok but then it had some quite strange rules. Every room has a fridge on it but only for the stuff in the mini-bar it cannot be used by the client independtly which I thought it wasnt very wise. At night there is party in the lobby until 4 AM which is good but the style of the disco downstairs is kind of cheap. In any case you dont hear any noise from downstairs in the rooms.
Reviewed by traveler from Baton Rouge, LA on May 17, 2006 |
| Can't wait to go back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| This was my second stay at this Hyatt, and I would definately stay there again. I booked a flight and hotel with Expedia and the price for the Hyatt was actually one of the lowest prices for a nice hotel actually "in" Chicago. We walked to the Sears Tower, Grant Park, Navy Pier, Hancock Building and Hard Rock Cafe'. We did get our exercise during some of the walks but it is able to be done. Taxis are readily available at the hotel enterance, if you prefer that. The hotel's main bar is always hopping in the evenings and the staff were all very friendly.
Reviewed by traveler from Taylor (near Detroit), MI on May 17, 2006 |
| Not impressed |
Overall: 2 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
1 |
Recommend
No |
| Room was small, inadequate ventilation...woke up really tired mornings. No windows (all sealed window panels) to crack open for fresh air. The air from their A/C is recirculated and stale. Noise from other rooms carried through easily. Some youngsters were partying all Saturday night next door. Good hotel location...very close to Michigan Ave. shopping, river and lake.
Reviewed by traveler from New York on May 17, 2006 |
| Covenient location and lots happening! |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Clean, exciting, great location downtown. Within walking distance of most everything downtown Chicago. One block from Michigan Ave and 2 blocks from Navy Pier. Just blocks away from the CTA trains and buses. Clean, comfortable rooms. Cable TV had limited (approx 25) channel selections. Wireless internet connection available for a fee per day.
Reviewed by traveler on May 16, 2006 |
| good hotel |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
Yes |
| excellent location.
Reviewed by traveler on May 16, 2006 |
| Great location |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The room was spacious and clean--a good business class hotel. Limited dining choices at hotel, but that's okay because there are plenty of great restaurants within a few blocks. The Big Bar is packed at happy hour; bring your wallet because drinks are expensive.
Reviewed by traveler from Fort Myers, FL on May 3, 2006 |
| Great location |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Great location. The room was clean and well appointed; small but with a great view. I got a free upgrade to the lakeview room. Would recommend this hotel.
Reviewed by traveler from Muncie, IN on April 5, 2006 |
| good hotel, but check-in and check-out is very inefficient |
Overall: 3 |
Service
2 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| good hotel, but check-in and check-out is very inefficient
Reviewed by traveler on April 5, 2006 |
| nice hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We were very happy with our stay at the Hyatt
Reviewed by traveler on February 9, 2006 |
| A good night sleep although... |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| The bed was extremely comfortable, a very good night rest after a very long day of walking and sightseeing. It's close to Michigan Av which is always a plus. The only thing is that the hotel works as a convention center so you will always find a lot of people. In my case, there was a Red Sox convention. At night, there was even a line to get in the elevator. Fortunately my room was in the 6th floor so I took the stairs. But overall, I had a really, really good night sleep.
Reviewed by traveler from Miami on January 30, 2006 |
| Great hotel! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel was very comfortable, in a great location, and the staff was very friendly. I would definitely return!
Reviewed by traveler from Ann Arbor, MI on January 4, 2006 |
| A good stay in a great place to visit. |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
3 |
Comfort
5 |
Recommend
Yes |
| There were a few maintainance problems in the restroom of the hotel room. However, the maintainance people were very prompt and followed up to make sure their work was satisfactory. The hotel is easily accessible and a great place for a family stay.
Reviewed by traveler from St. Johns, MI on January 3, 2006 |
| Nice Hotel |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Hyatt is a nice, comfortable, reasonably priced hotel. It is very close to the Michigan Avenue shopping district. One negative is that the lobby turns into a club at night. I could hear the music on the 30th floor. Notwithstanding the music, I would stay at the Hyatt again.
Reviewed by traveler on December 22, 2005 |
| Expected |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
3 |
Comfort
5 |
Recommend
Yes |
| The hotel was pretty much what I expected from the reviews and the websites. I was in no way disappointed by anything, but I was also not overly impressed.
Reviewed by traveler from Indianapolis, IN on December 21, 2005 |
| Wonderful Experience and great service! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My room was very nice and comfortable. The service was truly first class!
Reviewed by traveler from Virginia Beach, VA on December 21, 2005 |
| Large hotel -- comfortable feel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I would stay at this hotel again -- better location and service than others in the same area
Reviewed by traveler from Nevada (Las Vegas & Reno) on November 30, 2005 |
| Dirty laundry |
Overall: 4 |
Service
4 |
Condition
2 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Nice hotel but dirty laundry was piled up in the hallway upon my arrival at the room. Location is a bit far from the business district.
Reviewed by traveler from Philadelphia, PA on November 30, 2005 |
| it works just fine |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Solid hotel....good accomadations, good services, good location. I don't think you will go wrong if you want to stay downtown. Would stay again for sure.
Reviewed by traveler from Indianapolis on November 23, 2005 |
| Great loop location |
Overall: 5 |
Service
3 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Convenient to much of downtown -- Navy Pier, Millennium Park, shopping and restaurants. Courteous staff, but check-in process was unusually slow -- they could have had more staff assigned to the desk.
Reviewed by traveler from Madison, WI on October 19, 2005 |
| Great Location |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Easy walking to many restaurants, bars and siteseeing areas. Also, an easy walk to the train to visit those areas outside walking distance.
Reviewed by traveler from New York, Ny on August 30, 2005 |
| Great location and great service, loved everything about it |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The only negative that I had for this hotel was the USD $39/day for parking!!! That is a more than what some other hotels were charging, it should be cheaper specially if you are leaving the car in the garage the whole time. You are so close to everything we walked everywhere. A pleasant surprise was having a night club in the lobby on friday & saturday nights at cost of $5 if you are staying in the hotel. Overall I'd highly recommend it, there was nothing really to complain about besidest the parking rate!
Reviewed by traveler from Toronto, ON on July 20, 2005 |
| Decent place to stay |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We enjoyed our stay. The view from our window was beautiful. We even watched the Navy Pier fireworks from our room. This hotel bustles with activity, so if you want a quite place, this may not be the place for you.
Reviewed by traveler from Indiana on July 13, 2005 |
| Very nice |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Super desk service. Room was very nice, even though all they had was smoking
Reviewed by traveler from Dallas on May 25, 2005 |
| Nice Hotel |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Not a bad place to stay. The room was clean and comfortable. The staff was friendly. We were able to check in early without a problem. There's a few different bars and a club all attached and the dance club seemed to really get going around midnight. The only downsides were the lack of a pool and the fact that the bottom sheets weren't tucked in under the mattress.
Reviewed by traveler from Indianapolis, IN on May 25, 2005 |
| Not impressed hotel |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| Not impressed hotel
Reviewed by traveler from Spain on May 24, 2005 |
| Excellent Place to Stay |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| One block off of Michigan Ave.
Reviewed by traveler from Gillette, Wyoming on May 4, 2005 |
| One of the best hotels on the loop |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| A fantastic hotel with all the comforts and ammeneties you would expect from a hotel.
Reviewed by traveler from Des Moines, Iowa on May 4, 2005 |
| Chicago's Best Hotel and I can't wait to go back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The location is perfect.
Reviewed by traveler from Washington, D.C. on April 19, 2005 |
| very nice but some problems that weekend |
Overall: 3 |
Service
4 |
Condition
2 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| the hotel is great, the lobby is really nice and the rooms are big and comfortable. the only thing was the weekend i was there, the cooling system went down and our room was very hot as well as the hallways. also, there is no pool!
Reviewed by traveler from Madison, WI on March 4, 2005 |
| Was great except for trouble with heating and cooling system |
Overall: 3 |
Service
2 |
Condition
4 |
Cleanliness
5 |
Comfort
2 |
Recommend
Yes |
| The hotel itself was very nice with a nice exercise facility, great location (close enough to walk to shopping, bars & restaurants, etc.). They were having trouble with their heating and cooling system and our room was very hot and uncomfortable. We called down twice to have someone open the window and no one ever came. The best they did was apologize to us. They did upgrade to a junior suite for free which was great when we checked in. We'll visit there again as long as they have fixed their cooling system.
Reviewed by traveler from Traverse City, MI on March 1, 2005 |
| Great place to stay |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I recently went to Chicago for my birthday and had a wonderful stay at the Hyatt Regency-Chicago. Very clean and spacious rooms. The hotel even did a little something special for my birthday! Would definitely stay there again.
Reviewed by traveler from Indianapolis on March 1, 2005 |
| room condition |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
2 |
Comfort
4 |
Recommend
Yes |
| the hotel was first rate, however, my room was dirty, with stains in the coffee pot and a dried food stain on a chair's arm.
Reviewed by traveler from boston on February 28, 2005 |
| Nice hotel |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
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