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| Waikiki Gateway Hotel |
Waikiki Gateway Hotel in Honolulu, Hawaii |
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Waikiki Gateway Hotel
2070 Kalakaua Ave
Honolulu, Hawaii 96815
Call Expedia at: 1-800-551-2409
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Waikiki Gateway Hotel Reviews
| Traveler Ratings Summary for Waikiki Gateway Hotel
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Overall: 3.39 |
Service
3.82 |
Condition
3.00 |
Cleanliness
3.51 |
Comfort
3.16 |
Recommend
74.51 % |
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| Ok...just ok |
Overall: 2 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| This was our first trip to Hawaii, so we weren't expecting too much from the hotel. We stayed in a nicer hotels before, but in reality how often are you in the hotel...We spent little time in it. So, if you want something cheap that will give you a place to sleep then this it the hotel for you. Don't expect a lot, and you will be fine.
Reviewed by traveler from King of Prussia, PA on June 20, 2006 |
| Just a place to stay |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
2 |
Comfort
3 |
Recommend
Yes |
| If you are looking to save money but be right in Waikiki this is a good option. It is not a fabulous hotel but it is close to the beach and all the shopping in Waikiki. Pretty much a no frills but reasonably clean place if you aren't planning on spending much time in your room.
Reviewed by traveler from Indiana on June 17, 2006 |
| Great hotel for the price |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This hotel was very nice. The room was clean and roomy. The location was great for all types of access. Wish the room had more cooking utinciles.
Reviewed by traveler from Sagamihara, Japan on June 14, 2006 |
| Good value |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| The hotel was a good value, but the lobby was still under construction in mid may 2006. About three blocks to the beach and one block from the main shopping in Waikiki
Reviewed by traveler from north wales pa on May 28, 2006 |
| Needs a complete renovation |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
2 |
Comfort
1 |
Recommend
No |
| The hotel is completely in need of an overhaul. The breakfast buffet is coffee, juice and doughnuts. Parking is $10 a day in addition to your stay. The beds were so hard and uncomfortable. There were ants in the bathroom. Would not stay there again
Reviewed by traveler from Aiea, Hi on May 26, 2006 |
| Hotel needs total renovation |
Overall: 2 |
Service
3 |
Condition
1 |
Cleanliness
2 |
Comfort
1 |
Recommend
No |
| Hotel customer service is good. However, the condition of the hotel itself is bad...from the carpet to the bathrooms. Management need to knock this building down and just build a new one. When I chose this hotel I knew it's not going to be fancy but I am expecting that it will be a comfortable and decent place. I think that I can get a better 2-3 star hotel for the price that I pay. Elevator and room carpeting is really bad and the room smells muggy. The customer service is good but parking is just valet for $10/day. Well, what can you expect this is Hawaii. I think this hotel have a lot of potential if it will be renovated.
Reviewed by traveler on May 24, 2006 |
| Needs Improvement |
Overall: 2 |
Service
3 |
Condition
1 |
Cleanliness
3 |
Comfort
1 |
Recommend
No |
| The hotel is old and needs a lot of work. The beds are very unconfortable and the rooms smells. You get what you pay for!
Reviewed by traveler from Miami, FL on May 18, 2006 |
| OK, but would not go back. |
Overall: 2 |
Service
3 |
Condition
2 |
Cleanliness
2 |
Comfort
1 |
Recommend
No |
| The room was very small. The bathroom was not set up very well. The sink area was very small so you could not use it to put your toiletries on it. They only gave you coffee for the coffee pot in the room your first day. The following days you had to buy the coffee packs in the lobby. The free breakfast was not worth the trip up the elevator.
Reviewed by traveler from Union, OR on May 6, 2006 |
| Great place for first timers on a Budget! |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| A good start to a great trip to Hawaii as I was in transit from California to Australia. Great corner room with two balcony's, one facing Downtown and the other with an unobstructed view to the water. Service was good, however the hotel like many others in Wakiki are under renovations, with only two out of the three lifts available. One lift ride had 20 people in it and ended up going down then up before hitting the ground floor! But overall a great place to stay!
Reviewed by traveler from Palo Alto, CA on May 3, 2006 |
| Central location |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| convenient to so much! While the hotel in under construction, there's a wait on the two elevators, but the room we were in was not affected by the const. noise. Another guest told me his room was vibrating - they could use some updating - the carpets should be replaced. We slept with the (wall) a/c on and one of the lanai doors open every night. Quite comfortable. Computer room and laundry on premises was great.Front desk people are nice and knowledgable. I would stay here again, without question.
Reviewed by traveler from Sarasota, FL on May 3, 2006 |
| A very comfortable clean place to stay inexpensively |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We enjoyed our stay at Waikiki Gateway they are doing repairs so it was a little hecktic in the lobby area but the staff was friendly and accomidating and we had everything we needed. They also offered a continental breakfast which is nice while traveling to have an option of one meal a day that is free. We travel on a budget and this was a great hotel for the price we paid.
Reviewed by traveler from Punta Gorda, FL on April 26, 2006 |
| Clean and Convenient |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The staff was very helpful-I needed to do laundry and utilize the business center. I was able to borrow and iron and ironing board when I needed it. There is a convenience store on the ground level that was helpful. There is also a very nice seafood restaurant on the first level where we had a very nice special dinner. We rented a car for 2 days and the rental place was only about 1 block away. The lobby is undergoing some renovation and that was a little confusing at first. Our standard room was comfortable and spacious. We enjoyed morning coffee and pastries on our lanai and watched Waikiki bustling around us.
Reviewed by traveler from Angel Fire, NM on April 24, 2006 |
| Ok for the money |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Great location at the start of Waikiki, close to AlaMoana shopping. The hotel experienced a power outage on our 1st nite, so we had to walk 11 flights to get to our room. The electricity was working in the room so was ok. Things under construction, so a bit messy in lobby area. Otherwise, good deal for the location.
Reviewed by traveler from Wailuku, Maui on April 19, 2006 |
| Just OK |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
2 |
Recommend
Yes |
| The price says it all. You get what you pay for. Would stay there again if on a budget.
Reviewed by traveler from Niagara Falls on April 18, 2006 |
| hotel service |
Overall: 3 |
Service
1 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
No |
| hotel servicees is so bad.
Reviewed by traveler from Bangkok, Thailand on April 18, 2006 |
| Good spot for the price |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Tip: get the deluxe ocean view room with the balconies (lanais), it is definitely worth the extra money! I think I would not have rated this hotel so high without the ocean view and balconies. It is worn down and was under construction while we were there, so it is good that we didn't need to stay in the room during the day. The location is good, and accomodations & service adequate (though one day we had to go to the housekeeping desk to get towels). We appreciated the business center with free internet! The restaurant downstairs (Nick's Fish Market) is very upscale -- unexpected in the context of this somewhat travel-worn hotel. I would NOT recommend the free continental breakfast, it's much better to go out and get a buffet breakfast (with local fresh fruit) at any of the dozens of restaurants nearby or on the beach.
Reviewed by traveler from Monterey, CA on April 7, 2006 |
| Great Value + 4**** Service |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I would highly recommend the Waikiki Gateway Hotel for travelers looking for a good hotel for a great price. If you're looking for a great hotel, go get yourself a 4-star hotel and pay triple the price. Rooms are aging but very clean and comfortable. Very convenient access to the Waikiki area. Hotel service was very couteous and went out of their way to help! Would definately stay here again.
Reviewed by traveler from San Francisco, CA on April 6, 2006 |
| Affordable/Clean/Comfortable |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| I was pleasantly pleased at the comfort and cleanliness of Waikiki Gateway Hotel. I was worried because at such a great price I wondered what I was going to get. Surprise...friendly service, exceptionally clean room and very affordable. Convenient to everywhere...really a Great Deal
Reviewed by traveler from Guam on April 4, 2006 |
| Not for a vacation |
Overall: 3 |
Service
4 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| I came on a package deal for a business trip. The hotel lobby is undergoing renovation, and the elevators, hallways are pretty dingy. If you're here by yourself and don't intend to spend much time in your room, the room is ok. But it sure isn't a place stay for a vacation. As others have mentioned, the free breakfast is very skimpy. I had to buy cereal and milk at the ABC store to not go hungry.
Reviewed by traveler from San Diego, CA on April 2, 2006 |
| Gone Downhill |
Overall: 2 |
Service
4 |
Condition
2 |
Cleanliness
2 |
Comfort
1 |
Recommend
Yes |
| We stayed at this hotel 3 yrs ago & it was comfortable & nice, but aside from the renovations going on to the lobby, it's not now what it was. The beds were so hard & so lumpy, you could run your hand over the bumps. We complained after 2 awful nights & were moved to the penthouse, which wasn't much better. Both rooms were run-down, not very clean, housekeeping was minimal at best, & we never got enough towels. Location is at end of Waikiki, so quiet & convenient, though.
Reviewed by traveler from Shingle Springs, CA on March 18, 2006 |
| Needs re-tool |
Overall: 2 |
Service
5 |
Condition
1 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| This hotel is undergoing a much needed renovation. The staff is wonderful and accommodating but the hotel is dark and dingy in the hallways and the room itself not welcoming at all. With the construction it is noisy. Perhaps in the future after the re-mod it will be an affordable place to stay in HNL.
Reviewed by traveler from Minneapolis, MN on March 7, 2006 |
| Good place to stay |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Definitly would come back for a longer stay.
Reviewed by traveler from Los Angeles, CA on February 3, 2006 |
| Can't wait to go back |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
Yes |
| I'm very satisfied with this hotel. The location is good, there's a bus stop right infront of the hotel. Also, it's within walking distance to the beach and shopping places.
Reviewed by traveler on January 17, 2006 |
| Excellent view |
Overall: 4 |
Service
4 |
Condition
2 |
Cleanliness
3 |
Comfort
2 |
Recommend
Yes |
| Best view from 6th floor up because there are no hotels in the way. We faced Waikiki and had a fabulous view. The hotel is old and needs some upgrading but the cleanliness and service were adequate. The beds and pillows however were not too comfortable. Bring your own pillow! Very accessable to walk to beach and shopping and convenient bus stop right outside the hotel.
Reviewed by traveler from Tennessee on January 4, 2006 |
| Looking for Bogart |
Overall: 1 |
Service
2 |
Condition
1 |
Cleanliness
2 |
Comfort
1 |
Recommend
No |
| Stepping into the small hotel lobby was like watching an old Bogart film. One young fellow did an ample job of checking me in, albeit without much aloha charm. He was overworked in a unkempt area, with much in disarray. The elevator was suitable for the task and delivered us to the proper floor. Some floors were being renovated. We got off at a floor that had not received renovation. Opening the door to our room, the '30s decor was quickly apparent. The beds were hard, not comfortable hard, but like stacked and pressed cardboard hard. The toilet tank was cracked all the way across & was caulked to seal it. The tub was very weary, stained & pock marked. The hosed shower wand jumped off the hook and sprayed everywhere before I could get it under control. The air conditioner did not work, except to make a lot of noise. There was little in the way of a view, opening the windows only provided much traffic noise. Look elsewhere for a nice time on Waikiki..
Reviewed by traveler from Dayton, Ohio on January 3, 2006 |
| Worth the money |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I am a local resident of Hawaii who has stayed in many of the hotels throughout our State. We had a nice stay at this one in Waikiki and would go back again. It is simple, clean, roomy and nice, with a staff that is courteous and friendly. Our room had views of the beginning of Waikiki on 2 of its main avenues. The parking fee is fair with valet only service. We liked it too because there were not hundreds of guests trafficking thru every hour like the bigger hotels.
Reviewed by traveler from Wailuku Maui Hawaii on January 3, 2006 |
| Good affordable hotel |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Hotel is a bit dated and not as pretty but works just fine for the cost! People are friendly and helpful and you are steps away from the main drag. Some great food to be had near by!
Reviewed by traveler from Chicago, IL on December 20, 2005 |
| Great Hotel for the value |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We have stayed at the Waikiki Gateway many times, going back to 1977. The staff are very helpful and friendly. We stay in the deluxe oceanview room with the two lanais. View is wonderful! Just came back this December, 2005. Can't wait to go again.
Reviewed by traveler from Highland, CA on December 15, 2005 |
| nice place |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| very good view from ocean view room... loved the two balconies on either side of the room... staff was excellent... very friendly and accommodating...
Reviewed by traveler from atlanta, ga on December 14, 2005 |
| Great for price conscious |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| This hotel is in a great location. Beach is a short walk away with a great park attached. Transportation and tours are available to the entire island. Staff friendly and helpful. Veiw from room of city is spectacular.
Reviewed by traveler from Grand Junction, Colorado on December 14, 2005 |
| Good location in Waikiki |
Overall: 3 |
Service
4 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| The staff was friendly and this is a great location. It's not too crowded and right on the edge of the shopping district. We enjoyed the scenic walk through the park to the beach. The hotel was clean however could really use some better maintenance. Linens had holes, stains on matresses, no frills, etc. Fair price but low expectations. We would consider staying here again.
Reviewed by traveler from Seattle, WA on December 10, 2005 |
| Good Value for the Money |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| High speed cable internet service is free, and a so-so continental breakfast is also complimentary, but local calls are 75 cents each plus tax. There is neither microwave nor refrigerater in the room.
Reviewed by traveler from Miami, Florida on December 7, 2005 |
| Gateway hotel is right for the price |
Overall: 5 |
Service
5 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I came for a couple days on business, and chose the hotel for its low price (I get an allowance and if I go under I can keep the difference, so I aimed low ) The front staff were VERY helpful - I arrived on an awful 9am flight from Japan, way ahead of checkin time, and they had a shower, waiting room, and business center computers all for me to use until my room was ready to checkin. They also helped me with shuttle arrangements and other little things, and when I went to maui for a couple days they held my extra luggage in the interim. The room is basic - clean but aging. The bathroom ceililng was cracked and ugly, but otherwise the interior was fine. Everything worked. The balcony was not appealing because pigeons obviously enjoyed landing there, and there were droppings on the balcony. There is also no screen door, so even though I wanted fresh air instead of the A/C I couldn't because it seemed the pigeons would hop in at any time. The morning breakfast was very basic, but welcome, and the lady running everything was very sweet. I would recommend this hotel based on the excellent service I received. Be aware, though, it is no luxury operation in terms of facilities.
Reviewed by traveler from MI on December 4, 2005 |
| Great budget hotel |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I try to pick a hotel that's not in the heart of Waikiki to avoid the congestion yet is close enough to access the shops, shows and restaurants in the area. This one met all my requirements. The staff is great, the rooms - a little dated - were clean and comfortable and it is walking distance to all of Waikiki. The price is right even with the $9+ daily parking fee. The ABC store downstairs is available for spur of the moment purchases. I'll be back on my next trip to Honolulu.
Reviewed by traveler from San Francisco Bay Area on November 16, 2005 |
| clean enough, staff was great |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel itself is nice enough for the price. The staff was extremely helpful and pleasant for us. They have done a nice remodel of the "guest" room and computer area. And, it is within walking distance (10 minutes average) to the best shoppig and the beach.
Reviewed by traveler from Tacoma, WA on November 2, 2005 |
| Great Deal, Excellent Location |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| My room was clean, the air conditioning worked and I had two balconies since I had a corner room. The staff was friendly and the entire hotel was quiet. The only complaint would be that the mattress was of poor quality. However, the sheets, blanket and bedspread were clean, the tv and clock radio worked, and there was even Nintendo. Although I did not use them much because there is just too much fun to be had in Waikiki. Shops and bus stops are right outside the door and I felt very safe traveling as a woman alone. I would stay at this hotel again.
Reviewed by traveler from Long Beach, CA on October 25, 2005 |
| Mahalo--1st trip to the islands was enhanced by this hotel |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I was coming to Hawaii on something of a budget. I read the reviews, and decided to go with the Waikiki Gateway. Excellent choice! Rooms were clean and comfortable--I had tons of room and the in-room internet access was super! View was nice, and with the sliding door shut traffic noise wasn't all that bad. Great location--close to bus line and easy walks to most shopping. I plan on coming back!
Reviewed by traveler from Santa Cruz, CA on October 23, 2005 |
| All the great things in one place |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Aloha! The view was spectacular with lush green mountains, sleek city skyline, and beautiful blue ocean waters. We were given an upgrade upon arrival, the valet parking was great, and the front desk workers were always so friendly. It was nice waking up every morning to the free continental breakfast and it wasn't hard to get used to at all. The location was excellent, right on the main street in Waikiki, Kuhio Ave. Everything was within walking distance...the shops, the parks, and oh yeah...Waikiki Beach. The weather was something else, even when it rained (which only happened twice and both times was less the 30 minutes)it was even warm. It was a "fun time to be had by all", and am glad I was there. Will recommend every chance I get to friends traveling to Hawaii. Mahola Expedia!!!
Reviewed by traveler from Anchorage, AK on October 12, 2005 |
| Great for the price! |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Great location, walk distance anywhere in Waikiki. Hotel is currently undergoing remodeling, which will be completed early next year. We booked ocean view room with two lanais and we had picture perfect view. There is also computer room with high speed internet with no extra cost. I will absolutely recommend this hotel! Hotel employees was great too!
Reviewed by traveler from Phoenix, AZ on October 4, 2005 |
| Recommented for the value |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The rooms are outdated in appearance but it is a great place to stay on a budget. There are 3 fast elevators, a very nice business center with free computer use and doughnut/pastry/toast breakfast every morning. Valet parking only at $10 per day. We have stayed here twice and recommend it.
Reviewed by traveler from State College, PA on September 28, 2005 |
| good value, confortable atmosphere |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| compared to otehr slightly more expensive hotels, the room was bigger and better facilities.
Reviewed by traveler from St. Lousi, MO on August 30, 2005 |
| convinient location |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| Overall Hotel sevice was very nice but AC wasn't working well and even door is clsed, location was very noisy. Location was good. Easy to get tranceport where we wanted.
Reviewed by traveler from Madison,WI on May 31, 2005 |
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