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| Wyndham Grand Bay - Coconut Grove |
Wyndham Grand Bay - Coconut Grove in Coconut Grove, Florida |
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Wyndham Grand Bay - Coconut Grove
2669 S Bayshore Dr
Coconut Grove, Florida 33133
Call Expedia at: 1-800-551-2409
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Wyndham Grand Bay - Coconut Grove Reviews
| Traveler Ratings Summary for Wyndham Grand Bay - Coconut Grove
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Overall: 3.20 |
Service
3.45 |
Condition
3.40 |
Cleanliness
3.55 |
Comfort
3.60 |
Recommend
65.00 % |
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| Very convenient location. Great rooms. |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| great place to stay
Reviewed by traveler from Macomb, MI on April 18, 2006 |
| A nice hotel for the price |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| The hotel was very nice just except they needed to change the carpeting in the halls, we had a little issue with checking in but they made up for the inconvience with the upgrade of our room which was very nice. The food in the hotel was ver pricy of course, we paid $16 for a cheeseburger! but our overall stay was enjoyable. We took a cab everyday into South Beach because that was where a lot of action was. I think that the next time we will try Key Biscayne. We took a ride down there from our hotel an dit was absolutely beautiful.
Reviewed by traveler from Columbus,Ohio on April 18, 2006 |
| great location |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| While visiting university of miami we stayed at this hotel. It is easy to get to campus from the hotel and it is surrounded by a great selection of restaurants and shops.
Reviewed by traveler from atlanta, ga on April 17, 2006 |
| Will never stay there again |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
2 |
Comfort
1 |
Recommend
No |
| Everything in room was old and needs renovating. Room smelled like mildew, carpet very stained, furniture was old and outdated, mattresses very uncomfortable, bathroom had dirty grout, cracks in bathroom counter.
Reviewed by traveler on April 5, 2006 |
| Nice Hotel, Rooms less than average rooms |
Overall: 3 |
Service
5 |
Condition
4 |
Cleanliness
3 |
Comfort
2 |
Recommend
Yes |
| The hotel staff was very accomodating. Everything about the hotel was first class except for the rooms. The hotel rooms were not farm removed from a 2-star hotel
Reviewed by traveler from Cleveland, Ohio on March 8, 2006 |
| Awful customer care |
Overall: 1 |
Service
1 |
Condition
3 |
Cleanliness
2 |
Comfort
4 |
Recommend
No |
| Wyndham receptionists were the worst I have ever seen in a hotel. They were incompetent to perform the expected service. The hotel didn`t provide the booked room and the receptionists were completely incapable of addressing the problem. There were no manager available in the hotel (at a Friday night). There was a dirt sock in the room provided. Summary: The hotel could be a great place to stay if were not for the awful administration. The service needs urgent improvement!
Reviewed by traveler from São Paulo, BR on February 27, 2006 |
| Beautiful on the outside, but... |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
2 |
Comfort
3 |
Recommend
No |
| I was impressed on the drive up to the hotel - the location is nice, across from the bay and a short walk to great shopping. The lobby is beautiful. Things quickly went downhill after that. In my room, the furniture was old, the rug worn and stained, and the bathroom needed renovation. My toilet didn't work, and even after notifying the front desk, it was never fixed during my stay. The table by my bed was dusty, as were the coffee cups set out by the coffee maker. The room was not cleaned well - my daily complimentary paper was gone when I got back to the room in the evening. I had trouble getting the concierge or front desk to answer the phone. On checkout, I was incorrectly charged for mini bar purchases. Positives? Room service was good and timely, and I had a nice view of the water once I muscled open the old, heavy sliding door to my balcony.
Reviewed by traveler from Princeton, NJ on February 1, 2006 |
| Not what I expected! |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| The check in and check out process was a disaster. We asked for a King size bed, but got two double beds (note that the reception desk told us they had both available and asked us to choose). The rooms and bathrooms are in need of a renovation. Parking is an additional $19 per day and it has to be valet - you can not park your own car. Our room did not have the updated room service menu, so when we called for lunch the kitchen had to read us the menu over the phone. The south end of the hotel overlooks the exhaust vents of the restaurant, so not only is that side noise, but you can smell of the kitchen odors in the room.
Reviewed by traveler from New York, NY on December 6, 2005 |
| good location |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| good price and good location average service at best
Reviewed by traveler from Houston, TX on October 26, 2005 |
| Not Impressed |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| Carpet was dirty. No ice machine. Room service closed early. No iron in holder.
Reviewed by traveler from Maryland on October 12, 2005 |
| I can't believe that this is a 4 star hotel |
Overall: 3 |
Service
2 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| The service was sub-par, I was traveling with an infant and stroller, not once did someone even open the door to the main entrance for me. Had to wait hours for ice, no tissues, etc...
Reviewed by traveler from Jacksonville, FL on June 1, 2005 |
| It was nice! |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| A very nice clean Hotel, But not Las Vegas nice!
Reviewed by traveler from Las Vegas, Nv on May 26, 2005 |
| extremely well maintained property with excellent customer service |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| best hotel experience i've ever had in miami/coconut grove; property and facilities well maintained; extremely friendly and courteous staff; rooms well appointed; great pool area
Reviewed by traveler on May 18, 2005 |
| Room was faded and worn, though clean and large |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
3 |
Comfort
4 |
Recommend
No |
| Reception clerk was cool to our early arrival and anxious to send us on to another hotel ("at Wyndham's expense" - although we had pre-paid Expedia) as they were overbooked with 2 weddings. The suite's carpet was stained though clean. The blanket had holes and the several bathroom tiles were cracked. The lobby is lovely and the bar/restaurant had beautiful wood (did not try it). Most of the other personnel were very friendly.
Reviewed by traveler from Fort Myers, FL on May 11, 2005 |
| Just OK |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| This hotel was listed as one of the best. I thought it was just OK. Service was good, but did have a very slow check in procedure. The mattresses in our room were very old and not very comfy. The location to the center of Coconut Grove was great. A 5 minute walk, or roller blade in for the kids. Bistro on in hotel a little pricey. But in all a central location for all we wanted to see in Miami and not be right on the beach.
Reviewed by traveler from Worcester, MA on April 27, 2005 |
| Looks great from outside |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| It is well located in Coconut Grove, although far from any restaurants. It looks great from the outside but the regular rooms are just regular. Pool is small but OK.
Reviewed by traveler from New York on March 2, 2005 |
| A good name on a mediocre hotel |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
2 |
Comfort
3 |
Recommend
No |
| Wyndham is, to us, usually a reliable label and we expected at least 3-star quality at the Grand Bay: it sadly fell far short of our expectations. The rooms were in disrepair, the facilities spartan, and the service perfunctory. For example, the speaker wires in the room were not connected (we reattached them); the clock radio and alarm did not work (we used wake-up calls); and there were no robes (we requested some). The robes delivered were ladies' dressing robes; threadbare, shrunken and too small for a man. There was, however, a lighted makeup mirror (that did not light) and a coffee maker (with no coffee). There was no ice except by room service which, surprisingly, served an excellent and affordable breakfast. An in-room safe was appreciated.The hotel honors politically correct environmentalism by not changing the soiled towels and sheets for one's entire stay; unless one leaves a pre-printed note instructing them to change the linens. When we left the note on our pillow, they took the note away. We had to find the maid and insist that she replenish the shampoo, soap, coffee, etc. The parking valet constantly changed our car radio to a latino channel, and the concierge did not know how to get to the Miami Boat Show (the largest in the world and Miami's largest annual tourist event) or have any restaurant recommendations except two nearby casual dining venues. Try another hotel.
Reviewed by traveler from Irving, Texas (Dallas suburb) on February 28, 2005 |
| this hotel |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
2 |
Comfort
1 |
Recommend
No |
| WE got a deluxe room and it was not deluxe we had a room that look out at the air vents so we had to change but it was right next to a chart house a very good restuant.
Reviewed by traveler from Portsmouth RI on January 31, 2005 |
| Great location, good deal |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Nice hotel for the money in a great location, walking distance to Coco Walk and the marina. Staff was helpful.
Reviewed by traveler from Atlanta, Ga. on January 27, 2005 |
| 2-3 star at best |
Overall: 3 |
Service
2 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| parking is valet onlyviews are only so-sonot 4 stars
Reviewed by traveler on January 25, 2005 |
| Convenient location to Coconut Grove |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Good quality hotel for the money close to the Grove.
Reviewed by traveler from Richmond, VA on January 20, 2005 |
| Good hotel - 5 mins walk from Grove shops & entertainment |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Good location, good service, comfort, cleanliness.Nice room. Only negatives were - no in-room safe, & CD player did not work.
Reviewed by traveler from Cayman Islands on January 19, 2005 |
| Very nice stay in the Grove |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Check-in was a breeze, staff were courteous and helpful and the room was fine. It's close to CocoWalk and Grand Avenue and the walk there in the evening was beautiful. Get a Cuban sandwich on the Cocowalk while you're in town.
Reviewed by traveler from Clive, Iowa on December 10, 2004 |
| Hotel Stay |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Rooms a very nice, good size with a balcony
Reviewed by traveler from San Jose, Costa Rica on November 18, 2004 |
| Wyndham Grand Bay Hotel |
Overall: 2 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| We remember this hotel in its glory days. It's a faded beauty now, but still a great Grove location.
Reviewed by traveler on November 1, 2004 |
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