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| Sunset Beach Resort and Spa All Inclusive |
Sunset Beach Resort and Spa All Inclusive in Montego Bay, Jamaica |
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Sunset Beach Resort and Spa All Inclusive
Montego Freeport
Montego Bay, Jamaica
Call Expedia at: 1-800-551-2409
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Sunset Beach Resort and Spa All Inclusive Reviews
| Traveler Ratings Summary for Sunset Beach Resort and Spa All Inclusive
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Overall: 4.08 |
Service
4.22 |
Condition
3.86 |
Cleanliness
4.19 |
Comfort
3.99 |
Recommend
88.75 % |
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| not that impressed |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| Some of the workers are nice, others have attidues. The show is good at night. Hotel room, was ok, not great, our A/C Didn't work that well, and no hot water, just once and a while. There are 3 resturants, but you have to make Reservations to 2 of them, reservations.... they don't tell you that until you get there, and its usually a day wait. No, i wouldn't recommend this hotel to anyone i know.
Reviewed by traveler on July 5, 2006 |
| I want to go back tomorrow! |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The resort was high in ambiance, excited atmosphere, friendly and inviting personalities. I want to go back tomorrow! We traveled with a 13 year old granddaughter, the food and activities met her expectations and ours. Make sure you take aqua shoes for the Dunns Falls. The Jamaican people are my kind of people friendly and sincere.
Reviewed by traveler from South Williamsport, PA on July 1, 2006 |
| Will definitely go back |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I was impressed with amount of entertainment [especially for kids] and hispitality of the staff. Food was very good, and we had a great time.
Reviewed by traveler from DC on June 28, 2006 |
| Our 2nd Visit |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Once again we had a great time. We received great service. Everyone is helpful. The food at the Italian resturant was great, much better then the Chinese. The other resturants were good also, nothing to complain about. We had an ocean front room in the east building which was perfect. The snorkeling was our favorite, so many neat creatures to see. Awesome honeymoon!
Reviewed by traveler from Marion, IA on June 22, 2006 |
| can't wait to go back |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The staff was very friendly. Food was good, but could have had some seafood options. The spa staff was rude. I would not recommend the spa. We had our children 8 and 4 with us and they had so much fun. The pirates cove was great. Plus they had many activities in the evening for the kids.
Reviewed by traveler from Pa on June 21, 2006 |
| Great place to relax |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Our family loved this resort. We stayed 5 nights. Plenty to do for all ages. The beaches were great and the snorkeling was, too. All of us enjoyed the water park. We stayed in the quiet rooms and enjoyed watching the hummingbirds from our balcony. It rained a part of every day we were there, so the activities were changed to keep us entertained. We enjoyed all four restaurants. If we go to Jamaica again, we would definitely stay here.
Reviewed by traveler from Frederick, MD on June 15, 2006 |
| Had a blast |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We had a wonderful time at Sunset Beach Resort and Spa we were on our honeymoon it rained everyday but the hotel had plenty of entertainment to make up for it and they say in Jamaica it never rains they just have liquid sunshine, the food at the Bananna Walk was good and the Grill, we could not get a reservation at the Italian Resturant or Chinese Resturant and long pants are required so make a reservation the same day you check in they fill up fast, the staff was very nice and friendly, we are already making plans to come back next year with the family.
Reviewed by traveler from atlanta, ga on June 14, 2006 |
| Greatly Disappointed |
Overall: 1 |
Service
2 |
Condition
1 |
Cleanliness
2 |
Comfort
1 |
Recommend
No |
| This resort is less than mediocre. The ocean front room we requested was not even close to the ocean. The food was most of the time bland and displeasing. We never once came close to relaxing while on this vacation. This is not a couples resort by any means. The people at this hotel are always partying, very loud, and very rude. There were beer fights in the pool, filling the pool up with all kinds of nastiness. Everybody smoked so there were also cigarette butts in the pool. The beach was also less than advertised. The sand was rocky and rough. The water was murky and filled with seawood. There were hardly any creatures to look at while snorkeling. This is not a three star hotel. We read all of the reviews prior to booking and should have listened to the negative ones. Do not make the same mistake we did. There was nothing good about this resort.
Reviewed by traveler from San Francisco, CA on June 7, 2006 |
| Will definitely be back next year! |
Overall: 5 |
Service
5 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I went to Sunset beach on a honeymoon. We had the time of our life. Very memorable. Great food at the grill, although, gets old after a week of eating it. The buffet always had good food, with a few exceptions(bones in fish, shells in eggs... daily). The staff were awesome and very friendly/helpful. The bar tenders get to know you after a while, and know what you want which is good. The only thing I would complain about was the ants in our room. Not a huge deal though, for me... I would definitely recommend this resort to anyone wanting to have a great time in Jamaica. Oh ya, the crab races were fun. The art auction was something different as well.. Can't wait to receive the pieces in the mail. The wife loved the stray cat that was roaming around the lobby area also. =]
Reviewed by traveler from Raytown, MO on June 1, 2006 |
| good to go |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| As alot of people, not sure what to expect, but was a great experience, definately will go back. we stayed from 5/20-5/30/06, the flights were way worse than the stay. food was ok, not spectacular, room comfortable, staff great, beach awesome.
Reviewed by traveler from northwest washington state on June 1, 2006 |
| Great vacation |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The resort amenities were great. Enjoyed every minute. The food at the two reservation-only restaurants was disappointing. I'd recommend making reservations at an outside restaurant at least one night. Great for kids; great location and service-oriented staff. Highly recommended!!
Reviewed by traveler from New Jersey on May 31, 2006 |
| No frills |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| A perfectly acceptable place to stay. Nothing luxurious, but it had everything you need for a vacation in the sun. Staff was amazingly attentive and helpful. Food was just tolerable.
Reviewed by traveler from NYC on May 31, 2006 |
| Excellent Service and Will for sure go back |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel staff was just great and very friendly. Any sort of problems that came up the management team took care of it immediately. I would go back to this hotel again and again.
Reviewed by traveler from Denver, CO on May 24, 2006 |
| We have'nt gone anywhere else |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We love the place it's very comfortable and the hotel staff are very friendly and accomadating. A beautiful spot on the island. The food is just ok but the atmosphere is wonderful. I'm not ready to go anywhere else yet. I love the resort.
Reviewed by traveler from Philadelphia, PA on May 24, 2006 |
| Decent deal |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| This was our first trip to Jamaica and we enjoyed ourselves. The resort was clean and well maintained and our kids 4 & 8 had a blast at the water park and snorkeling in the ocean. The sports hut did run out of snorkeling gear while we were there so bring your own. We only used the kid's club for one evening so we could have a couple of hours to ourselves. The kids had fun there, but during the day they keep the kids inside playing video games and such--not something I want having traveled to such a beautiful outdoor location! The food was mediocre. The breakfast was best-omelets made to order. Got into the Chinese restaurant-pretty good and the Italian-not so good-food was too fancy for us. The jerk chicken at the grill was good. Bring your own ketchup! Went to Margaritaville one afternoon for a late lunch and had a great time. Beware though-the cab fare was $20 US to get us back to the hotel. We did two excursions...the first, and the highlight of our trip was the Dreamer Catamaran cruise. The second was the shopping trip to town--too long and boring. Our room in tower B was clean and comfortable. We were in tower B with an ocean view that was stunning. However, they had loud music/contests in the afternoons--right about at naptime for us--and the sliders they have offer no noise insulating qualities whatsoever. We have too many places we want to see to go back anytime soon, but overall it was good trip and nice time for families looking to get away together.
Reviewed by traveler from Denver, Colorado on May 21, 2006 |
| Pleasant, but not impressive |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
2 |
Recommend
Yes |
| My wife and I just returned from our trip in early May. The weather was beautiful and the drinks were plentiful. My only 2 complaints about the resort were the food and the mosquitos. There is no place to eat a steak on the resort and it is difficult getting a reservation at the Japanese or italian restaurants. The breakfast at the Banana Walk restaurant was very good, but the other meals were average at best. The beaches are beautiful and the sunset over the ocean is breathtaking. There was always something going on in the evening for people of all ages. For an inexpensive price, it's worth the money. I will probably not return because of the food alone, but we did enjoy our stay.
Reviewed by traveler from Indianapolis, IN on May 19, 2006 |
| Would definitely go back!!!!!! |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was extremely clean and the staff was incredibly nice. The reservations are hard to make due to the size of the restaurants, but the food was good. The grounds were clean and everything was easy to get to. The entertainment was nice and everyone seemed to enjoy themselves. We had access to food pretty much all day if we wanted. The room was clean and good just for sleeping and T.V.
Reviewed by traveler from Milwaukee, Wi on May 18, 2006 |
| Great Hotel!! & Time Will Return Next Yr |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Loved It!! Love Jamica Will Return!!! :)
Reviewed by traveler from Kennesaw Ga on May 18, 2006 |
| No Problem, Mon! |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| My wife and I had a great time at Sunset. The beach and pools were beautiful, food was plentiful but variety somewhat limited. Burgers and chicken at the grill were great. Atmosphere was very pleasant and everyone there was ready to have a good time. We wish we were still there, and can't wait to go back. We strongly recommend the "canopy tour." Ya, mon!!
Reviewed by traveler from Columbus, OH on May 17, 2006 |
| the rooms could be better |
Overall: 3 |
Service
4 |
Condition
4 |
Cleanliness
2 |
Comfort
2 |
Recommend
Yes |
| the rooms could be cleaner
Reviewed by traveler on May 17, 2006 |
| Awesome! |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We went for a graduation vacation - four girls mid twenties. I felt very safe while on the resort grounds. There are always security people everywhere, but not so ubiquitous to interupt your stay. The staff are all very nice and very friendly! If you are nice to them, they are doubly nice to you in return. The water is beautiful, the beaches are awesome. There is an abundance of food and drink - you won't go hungry believe me! You will be offered pot, if you don't want it, just say no, or ignore them, not a big deal. A lot of people smoke but getting caught will land you 30 days in Jamaican jail. We took the shuttle our last night to Margaritaville. It is a crazy bar, but also very fun! If you are into wild and crazy nights - this bar is for you! Granted, the food isn't 5star, but it's good. The grill is always open for you as well. And there is a bar on every corner. Overall we had a great stay there! Make friends with the servers and bartenders, they make your stay even better!
Reviewed by traveler from Saint Louis, MO on May 17, 2006 |
| good vacation on a bad island |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| first let me tell you about the hotel. there was plenty to do for every one( snorkel, kayak, swim, relax, etc.) the rooms were fine for sleeping and the such. as mini fridge would have been nice, but whatever. the employees were polite and friendly with the excption of a few. but really, where can you go now a days and find everyone polite? food wasn't the best at times, but with a buffet, everyone can find something to eat. there is a grill that has burgers and hotdogs and the like so you're ok there. my biggest problem with this vacation was the locals. the island is extremely poor and every one wants your money. to the point that they get in your face. on more than one occasion i didn't feel real safe on the island. and talking to other guests, some of them had the same feelings as me. im not saying stay on the resort your entire stay, but there is a chain link fence around to property with barbed wire on top for a reason. just be cautious. do a travel safety search on-line for yourself. there are US gov websites with safety notices. over all we had a good time. i have been to many of the islands in the caribbean. with this information, i would not go to jamaica again. there are much better islands to go to for the same price range and a lot safer also. if someone is planing to go, i would recommend this resort for a relaxing time. use your own judgement. you dont know if you dont go. at least now i know.
Reviewed by traveler from Centreville, VA on May 12, 2006 |
| It was fine for a 3 star hotel |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| Overall the resort was nice. I thought that the bathroom needed a little sprucing and the bed was not comfortable, it was a little hard. There was something always going on to entertain the guest, which was nice. The resort also has 3 pools and waterslides, along with the beach, which gives you a variety. Overall I would recommend this resort.
Reviewed by traveler from Matteson, IL on May 10, 2006 |
| An enjoyable stay |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| A first time for us at the Sunset. Have been to Jamaica several times but never stayed in Montego Bay. We were enticed by the availability of the nude beach and made good use of it. More attention needs to be given by the management to the nude area maintenance however, For sunbathers like us it was ok but for the water lovers not so good. Lots of stones and prickly undergrowth in parts of the water. Be aware that it is NOT clothing optional but being completelt nude IS required which was ok by us. We would return again!
Reviewed by traveler from Arlington Hts (near Chicago) Illinois on May 10, 2006 |
| Incredible views |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Hotel was incredibly beautiful, and the views were gorgeous. Crystal clear water. All-inclusive is the way to go; drinks and food were amazing. Very romantic. Many employees offered to sell us "ganja"
Reviewed by traveler from South Bend, IN on May 10, 2006 |
| Can't wait to go back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| After reading some of the reviews of previous guests I wasn't quite sure what to expect, but I must say that I was pleasantly surprised. Being first timers to Jamaica my husband and I were a little nervous about our accommodations. However, as soon as we arrived at the Resort all of our concerns were laid to rest as the staff was very accomodating and extremely pleasant, the food was tasty, there was plenty to do for both kids and adults. We had only one suggestion for improvement and that would be to have an all adult Bldg. or Floor as children can sometimes be a bit noisy (but not so much that it posed a major problem). Other than that our stay at this Resort was great!!! Sunset Beach is defintely one we'll visit again!
Reviewed by traveler from Atlanta, GA on May 9, 2006 |
| watch out for the rocks, sea urchins and jellyfish |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| The hotel facility itself was gorgeous. The beach however was horrible. It was full of rocks, sea grass and sea urchins. You can't just walk into the water. If you stay in this resort make sure you bring water shoes. The waitstaff in the dining areas were very nice. However, the bar staff at the various bars were extremely rude. During the first part of the week the food ran low and wasn't very good. It got better as the week went on. Don't look forward to any night life at this resort. Because it is family friendly, there are alot of families with children.
Reviewed by traveler from charlottesville, va on May 7, 2006 |
| Very satisfied. We'll go back with Friends |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The people who worked there were very kind. being African American I had experienced some black baclash in Jamaica on previous visits. At the Sunset resort Spa the people were truely wonderful A gentleman greeted me with"Welcome home brither," when I got off the bus. I thought that was so real. There set up for bringing in vendors on a one day basis was wonderful and the prices were fair. They could fix the paddles for the ping pong table. The putt-putt golf and the gym were fine. the paddle boats were good. The food was average. The jerk was too hot for my taste but that's no problem. The entertainment was good and energetic. The water was clean and there were no bugs. that is a pluss to my family when we travel. For that reason alone I would go back. Jamaican tour does a decent job getting you to the airport and their people at the hotel were very nice. The improvements in the airport were very nice.
Reviewed by traveler from Asbury Park, New Jersey on April 28, 2006 |
| Great for families with active children!!! |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Sunset Beach is an older property, however is very clean and has been updated. It is highly recommended for children. We were very pleased with the overall value of our stay. The food and drinks were average but quite plentiful. If you are looking for five star dining and service this is not the resort for, However if you are looking for sun and activities the value is outstanding. If you enjoy a nice spa facility the spa services are excellent!!! Oh great steel drum bands!!!
Reviewed by traveler from Chattanooga , Tennessee on April 28, 2006 |
| You get what you pay for |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| Good deal for the price Water Park is GREAT!!! Food I think they are trying too hard. Less is more. They need more basic foods. CHICKEN FINGERS PLEASE!!! Buffet is tuff for kids and adults who don't want FISH for Breakfast. Just be CAREFUL if you put something down someone will take it!! This includes Guests and hotel Staff. Hotel feels they are not responsible if it is left in a public area. Bring a big cup drinks are great great Tip to get alcohol in drinks.
Reviewed by traveler from Connecticut on April 26, 2006 |
| Spring Break 06 |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| me and my friend decided to go away for spring break.. ours was later than everyone elses' but this resort made it fun very relaxing. everyone was friendly. food wasnt too bad. isnt the best hot spot for spring breakers then again our spring break was later than most colleges..
Reviewed by traveler from New Hyde Park, New York on April 22, 2006 |
| Nice Hotel |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| The hotel was nice. What I liked most about the resort was there was a lot to do. I would have liked more food choices. Overall, I think the hotel was good value for the money.
Reviewed by traveler from Cresson, PA on April 19, 2006 |
| You'll Love it!!! |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I very much enjoyed the resort and all it had to offer. Everything is very clean and well taken care of. I can't wait to return someday!
Reviewed by traveler from Sparta, WI on April 19, 2006 |
| Good Value for the Money |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Family venue...adequate rooms, decent food, nice beaches and pools.
Reviewed by traveler from Springfield, N.J. on April 19, 2006 |
| Sunset Beach Resort great for families |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Our only problem was that the music from the main stage was way too loud until 11PM. But the hotel was great for kids. It felt very safe so our 11 year old daughter could find a friend (plenty to choose from) and be very independent, running from pool to pool, to the grill, etc. Because it is a Bay, there are no waves, which makes it a good place to introduce kids to snorkeling.
Reviewed by traveler from Washington, DC on April 18, 2006 |
| Great Family Resort |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Our ocean front room had great views. The staff was friendly. The food was good, be sure to make dinner reservations as soon as you check in. Drinks were weak, make friends with a bartender and they will take care of you. We were very disappointed with the snorkeling. The pirates sunset cruise was nice. The horse back riding was nice if you like to walk a horse, there was no running allowed. The Dolphin Cove was a joke. It was a 3 hour drive each way on the worst roads in the world with drivers that must be on drugs. "Swimming" with the dolphins was not swimming at all, you barely got to even touch them. It was very regimented and controlled and the guides told you what to do at every second. The guides have the dolphins and tourists very well trained. If you call treading water while the dolphin performs tricks swimming with the dolphins then go for it and pay their ridiculous prices. And to top it off, they will not let you take a waterproof disposable camera in the water because they take pictures and charge you a ransom. It's a real rip off and we were all very disappointed with it.
Reviewed by traveler from Palm Desert, CA on April 18, 2006 |
| loved this place |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| the hotel was the best choice. every thing was perfect.
Reviewed by traveler from seattle on April 16, 2006 |
| Food Repetitive |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Food was quite bland but I gained five pounds during our week-long stay despite hitting the gym four times, probably because the free drinks are made from full-strength alcohol, unlike those we have rec'd at all-inclusives in Mexico.
Reviewed by traveler from Denver, CO on April 12, 2006 |
| Wonderful Resort |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This resort was a wonderful place to stay. The staff was very courteous and very eager to fulfill you needs and wishes. It was also very, very clean in both the rooms and the resort grounds. Even though we took an adults only trip, this resort was very child friendly and offered lots of activities. The food was plentiful and the selection was o.k. I would suggest that you bring a mug or cup of your own as they serve all the beverages in small plastic cups. I have already recommended this resort to others considering a trip to Jamaica. All in all, there was "No Problem, Mon!"
Reviewed by traveler from Ionia, Michigan on April 12, 2006 |
| Great hotel overall |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
5 |
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