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| Melia Cozumel All Inclusive |
Melia Cozumel All Inclusive in Cozumel, Mexico |
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Melia Cozumel All Inclusive
Carretera Costera Norte KM 5.8
Cozumel, Mexico 77600
Call Expedia at: 1-800-551-2409
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Melia Cozumel All Inclusive Reviews
| Traveler Ratings Summary for Melia Cozumel All Inclusive
|
Overall: 4.54 |
Service
4.54 |
Condition
4.59 |
Cleanliness
4.72 |
Comfort
4.39 |
Recommend
95.08 % |
|
| Enjoyed our experience |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Our family really enjoyed our stay and hated to leave. The staff was really friendly and helpful and always had a smile on their faces. Our teenagers down to our younger children had a great experience. I would highly recommend this hotel to anyone.
Reviewed by traveler from Melbourne, Arkansas on August 4, 2006 |
| Great Week for the Family... |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Our entire family enjoyed the Melia immensely! The best part was "Bam Bam", the Kid's club with around the clock activities for our boys (6&8) directed by highly energetic Sussy. Strongly recommend a Junior Suite in the tower--so much nicer than our first room (a "deluxe" oceanview which was not at all deluxe and very damp). Loved Cafe Paraiso and the beautiful piano music!
Reviewed by traveler from Oklahoma on August 2, 2006 |
| I enjoyed the hotel |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| My husband and I just got back from a weekend trip to Cozumel. I enjoyed the hotel, people were friendly and helpful. We didn't eat alot a the hotel. In the morning before we left and maybe a snack in the afternoon. But the food was good. I thought the room was nice. My liked another hotel better. The only reason I would not return would be the water in the front of the hotel. The staff kept the beach clean the hotel is great I just love looking at that blue ocean and I didn't get to enjoy that this time.
Reviewed by traveler from Houston, Tx on July 19, 2006 |
| Great hotel, terrible beach. |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Unfortunately the hotels cleaniness and great service was over shadowed by the terrible beach front. The sea week and rocky beach front did not allow for a pleasurable experience.
Reviewed by traveler from Fort Worth, TX on July 18, 2006 |
| More than what I expected |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was definetly more than what I expected. The place is very clean and well kept. There is always a hotel employee around when you need any assistance. The only complaint: THE FOOD. I'm from a Mexican background and I expected a lot of Mexican food, being that I was traveling to a Mexican Island. Unfortuantely, this hotel caters more American food which does lack some taste. There are a lot of choices from which to choose from, but they need to have more Mexican food. Overall, the stay was very nice, the hotel employees were extremely nice and from the moment we got there, we felt welcomed. The view from our hotel room was Magnificent. We stayed in one of their Junior Suites, which was beautiful.
Reviewed by traveler from Texas on July 13, 2006 |
| Great Place to Relax |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This is great place with excellent service and no hidden charges. The rooms are nice, big and comfortable. The views are great too. The food is ok, nothing to write home about. After the hurricane, I think the beach the sand has shifted and is now a bit rocky, so going into the sea can be a bit painful.
Reviewed by traveler from New York on July 12, 2006 |
| A Can't Miss Resort in Cozumel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Everything was just fantastic. The staff bent over backwards to accomadate any and all of our needs. they would start early in the morning rakeing the seaweed from the beaches and cleaning the pools while preparing the first of many great meals and ended late at night entertaining guests at the piano bar or fueling the party on the beach. And no problems with the ice or water! My wife and I just had a great time.
Reviewed by traveler from Baton Rouge, LA on July 5, 2006 |
| Great Family Vacation |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We went as a family vacation with our 6 year old. We all had a wonderful time! The hotel was in great shape, you couldn't even tell that a hurricane had recently hit! The Activities Team was wonderful, very friendly and treated our daughter like a princess. We kept busy with activities put on by the hotel and lounged by the pool whenever we wanted. We will return to the Melia as soon as we can : )
Reviewed by traveler from Texas on June 29, 2006 |
| Our second excellent stay... |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We went to the Melia for our wedding this year. We had previously been there last year and fell in love with the staff and the atmosphere. I couldn't really tell a lot of damage still exists for the hurricaine. I think that it is a great time to visit Cozumel...the weather was beautiful our entire two week stay.
Reviewed by traveler from Dallas, Texas on June 29, 2006 |
| A 2nd trip is definitely needed |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Hotel was great! You couldn't ask for anything better. The staff meets and greets you at the airport for pickup. They help arrange tours and getaways (not that you even need to leave). Did nothing but relax. Plenty of bars and restaurants to choose from - as my grandfather would say "If you leave hungry, it's your own fault." There's 2 pools - one for adults only with a swim-up bar, another for the family and activities. The young activity staff makes everyone of all ages feel welcome. The beach is clean and beautiful - the water near the hotel is so blue! Just like the photos and all the rooms have beautiful views of the ocean. Sometimes you feel like the only one's there. We went for our honeymoon - both in our mid-20's - we loved it. Would definitely go back!
Reviewed by traveler from El Paso, TX USA on June 28, 2006 |
| Good Hotel, Good Food - Get a moped... |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Stayed at Melia for 5 days, ate at all of the restaurants and enjoyed the food at all of them. Room and grounds were well kept and the staff was very helpful. Bars were nice. Some damage is evident on the island but not too much and none on the hotel grounds.
Reviewed by traveler from Houston, TX on June 21, 2006 |
| Great Service and Entertainment |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The service was fantastic! When they say All-Inclusive, they do not just mean finger foods. They had 3 restaurants; hot food was always available. Beverages were always available. There was entertainment every night. Although, we did not have a need for it, I was none the less impressed with the activities they had for young children. I had 2 new high school graduates with me. They had a blast! They played volley ball, went snorkeling, dancing and one night there was a beach party. We were only there for 5 nights. Wish it could have been longer. They are already planning to return next year.
Reviewed by traveler from Alexandria, LA on June 21, 2006 |
| Can't wait to go back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was wonderful. The staff was very helpful. We were on our honeymoon and had a wonderful time. The resort is very family friendly. There was always something to do.
Reviewed by traveler from Vansant, VA on June 21, 2006 |
| Great Vacation Spot |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Very clean hotel, friendly staff, beautiful location. Our only complaint is that you couldn't swim off the beautiful beach - - the ocean bottom is too rocky. Take water shoes if you plan to swim (or just swim in the pool with the swim-up bar that looks out onto the gorgeous water!!!) We would definitely go back to Melia Cozumel!
Reviewed by traveler from Greenville, NC on June 21, 2006 |
| Excellent |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We stayed at the Melia 6/2-6/9/06. The hotel was beautiful, the food delicious, everything was perfect. Plenty to do and enjoy. Only objection was hotel employees trying to sell time shares. Just be firm and tell them no if not interested. Besides that, service was outstnding.
Reviewed by traveler from St. Louis, Mo. on June 16, 2006 |
| Great service and fun |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The services provided by the Melia is great, they really care about you and your kids, they try their best to have fun.
Reviewed by traveler from Houston, TX on June 15, 2006 |
| Can't wait to go back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The food was really good at the buffet style and and the Iguna Grill was excellant.The motel always had something to do, music playing all the time there, it was really beatiful at the beach the sunset is something to see. The service is great the staff is very helpful. The drinks are good.
Reviewed by traveler from Benton,Ar on June 14, 2006 |
| Fun, but not the best |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Everything about the hotel was good, not great, but good. The best places to eat are definitely the two restaurants that need reservations. It is well worth the hassle to get a reservation in the morning to eat food that is so much better than anything in the restaurant that only offers the buffet. The view from the seaside balcony in our room was gorgeus! But, keep the doors to the outsides closed, otherwise the humidity will permeate everything in your room.
Reviewed by traveler on June 14, 2006 |
| Great Trip for the Money |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I have just returned my my stay there. Overall my wife and I were happy with our stay. A couple notes from our trip. We had an ant and shower problem in our first room. At first the staff didn't want to give us a new room, after examining our shower they upgraded us to the Ocean view room. Bring a pair of pants and shoes. Cafe' Paradiso the nice resturant on site require both. We only did a few activities, but the ones we did do were fun. The buffet food was average, and reminded my wife and I of our college dining hall. You can tell that the island is still recovering from the Hurricane, and therefore the beaches were not in the best shape. The Staff was very friendly and the pools are nice. The on site spa was fantastic and realtivly cheap($63 for a 1 hour deep tissue massage). If and when my wife go back to Cozumel we will be staying here again.
Reviewed by traveler from St. Louis on June 7, 2006 |
| Had a wonderful time |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This resort was wonderful. The staff was very helpful. They all spoke very good english. I can't wait to go back next year.
Reviewed by traveler from Baltimore,MD on June 4, 2006 |
| The best honeymoon I could ever have had!!! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Everything about this hotel was wonderful! he staff was friendly, the food was wonderful, the entire place was beautiful! I will definitely go back! If you love to snorkel, have the staff in the lobby set you up to go on the Fury. It was a 5 hour snorkeling trip that was well worth the money. I would recommend this hotel to anyone looking for a fun and care free vacation!
Reviewed by traveler from College Station, TX on June 2, 2006 |
| Good Service and Good Food |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We took my mother, grandmother and two kids...3 & 6. 4 generation vacation! The hotel had something for everyone. The kids club was outstanding, our kids could not wait to go the next day. The service is good. The rooms are clean, and kept well. The only draw back is the humidy of the room, but was still comfortable. The staff was always very helpful, prompt and polite. Especially to our kids. The cabs rides are only $5 to town. We rented a Van for two days but returned it, it was easier to take a taxi. Make sure you keep a lot of $5s and $1s handy for tips and cab rides. Great place to stay, we will definitely go back.
Reviewed by traveler from Kansas City, KS on May 31, 2006 |
| You'll love this relaxing resort! |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| I went with three girlfriends to this resort. We were looking for a care-free place to unwind and we found it! We loved the variety of restaurants here. The staff was very friendly and extremely helpful. Snorkeling and other activities were also very enjoyable. We definitely got the most out of our money. I would definitely go back!
Reviewed by traveler from Duluth, MN on May 31, 2006 |
| Had fun, beatiful hotel but the food sucked |
Overall: 3 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We enjoyed our time there. The only thing we didn't enjoy was the food. We always felt as if we where guessing what we where fixing to eat. Did not like the Gourmet resturaunt at all. The Iguana Grill has the better food and there is no dress code. The water in front of the Melia is too merky, you can't even snorkel, and the snorkel trip that the hotel takes you on is to the hotel beach next to them. The room was nice we stayed in a junior suite. I think the excursions that you take are over priced. The hotel is beatiful though and so are the grounds. Everyone is friendly and will always ask how you are doing. The bars are great too. We will probably not go back though only because of the food. Otherwise its a good place to have a vacation and if the food was better we would definately go back.
Reviewed by traveler from Kentucky on May 30, 2006 |
| would go back again |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| the hotel staff was very friendly and took care of all needs. the rooms were cleaned, and comfortable. the only draw back is not enough choices in places to eat at the resort.
Reviewed by traveler from aulander, nc on May 28, 2006 |
| Epic Vacation |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Our stay was excellent! (May 20 - May 27). The food was absolutely outstanding, and the rooms were beautiful and very clean. We recommend the snorkeing on the other side of the pier, the water is crystal clear and you can see for 100 feet. Also, Wave Runner is good, taking a Jeep and driving the island is fun. If you do decide to go to Chichen-Itza, be prepared for a VERY long day! The bus ride is 6 hours to.. and four hours back. But, is work the adventure, as was the sink hole for swimming. We went with our friends who said this was an "Epic" vacation.
Reviewed by traveler from Brea, CA on May 28, 2006 |
| We will go back next year |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| We very much enjoyed our stay at the Melia and look forward to returning next year. We will upgrade our room next time, room was small, but kept very clean. Most of the staff was very friendly, the food was good. Overall a great value for the money
Reviewed by traveler from Houston, TX on May 25, 2006 |
| Would never stay at this hotel ever again!!!!! |
Overall: 1 |
Service
1 |
Condition
3 |
Cleanliness
3 |
Comfort
1 |
Recommend
No |
| From the time we arrived we had nothing but problems. Our rooms were not ready so they told us to come back 3 different times. Finally we got into the rooms but we had 3 rooms all on different floors, which prior to our trip I had called and asked them to arrange all 3 next to each other. The front desk said no problem. Then the next day we asked if we could switch if there were other rooms availabe and that was a hassle. My rooms door did not lock all the time, the toilet seat was half on and the safe did not work at all. Added to these problems all three rooms had the maid service barging into our rooms at 7 or 8 am while we were still sleeping. We would have the do not disturb sign out but that didn't matter. As soon as we left the rooms they would go and clean it anyway. The one nite they threw out expensive cuban cigars. When we went to the desk and to the manager of the hotel he did not want to hear it. He was very condisending and rude to us. The food was horrific at the hotel too. If you stay here you stay here for the not watered down drinks. Ohh and Cafe Pariso is a joke. As long as you wear pants they will seat you, the top doesn't matter.
Reviewed by traveler from Tinton Falls, NJ on May 25, 2006 |
| Nice but not spectacular |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Reading the reviews ahead of time, it seemed like people either really liked this place or disliked it. I guess I'm in between. The food is OK, the drinks were great (we certainly got our monies worth, as did others, the bars were hopping). The entertainment and activities were also pretty good, although we didn't participate in a lot of them. The resort itself doesn't show any after effects of the hurricanes (with the exception of some trees), but you do notice it around the island (cleanup and construction). The people at the hotel are very nice, but they are really pushing the timeshares in the hotel and all over the place which really gets annoying after awhile.
Reviewed by traveler from La Palma, CA on May 24, 2006 |
| I loved the Melia Cozumel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| excellent time , friendly/helpful staff, so beautiful!
Reviewed by traveler from Trenton, NJ on May 17, 2006 |
| my friends and i made so much memories... |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| hotel was clean, staff were all super nice, food was good (cafe paraisio? was really nice & snack bar food was so~ good), but the beach has some rocks and some seaweed so we didn't go in. hotel was only 5-7min from the airport and downtown. we did the FURY catamaran snorking, which was AWESOME and met lots of people mostley from the states. my friend left her ipod at the hotel the day we left, so she called the hotel and they arranged a taxi to drop it off at the airport for her to pick up before the flight which was also nice of them.
Reviewed by traveler from philadelphia, pa on May 10, 2006 |
| Amazing hotel/trip |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This was our first trip to Cozumel and we will definitely go back. The Melia Cozumel is an amazing place to stay. Everyone was overfriendly and spoke English very well. The view from our oceanview room was spectacular. The food was pretty good, not amazing, but good. The bars were well stocked and the drinks were amazing. Try a miami vice - strawberry daquiri and pina colado mixed - delicious. I would recommend this hotel (Melia) and Cozumel to anyone. Its great for couples, friends, families, etc.
Reviewed by traveler from New Jersey on May 10, 2006 |
| Needs Improvement for Handicap people |
Overall: 3 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Hotel is not ready to accomidate Handicap people. Our room was on the third floor. No elevators, lot, & lots of steps. Just to get to our room 32 steps, with help to two wheelchair assit ramps. In order to leave or go the pool area over 70 steps beside the 32 up & down from room. Be prepared'''The wait staf works very very hard. Was very pleased with them & the cleaning lady. They work their tails off for very little pay. We always tipped each person. Even though it was all-inculsive, They do deserve it.
Reviewed by traveler from Pasadena, Texas on May 9, 2006 |
| great place for families,also nice and quiet. |
Overall: 4 |
Service
2 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| We had a great stay.The staff at the restaurants were very nice.Also activities staff.Spoke good English.The foor was average.
Reviewed by traveler from Chicago,Illinois on May 6, 2006 |
| Good deal |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
2 |
Recommend
Yes |
| For the money, we were very satisfied. We requested a King bed and had a room that had two double beds, which was somewhat aggrevating. This was the only problem, however.
Reviewed by traveler from Springdale, AR on May 4, 2006 |
| Melia Cozumel, very impressed! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| We got back last week from the Melia Cozumel and are ready for another visit. As a first time all inclusive hotel guest, I was very impressed. All employees were very very nice, the hotel was very clean new and colorful, the food presentation was beautiful, and the drinks were cold. We would go back for another week in a heart beat.
Reviewed by traveler from Steamboat Springs, CO on May 3, 2006 |
| Worth every penny |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| My boyfriend and I spent the last week in April at the Melia. We planned it last minute but we were pleasantly surprised at how great it was. The buffet had a different theme each night for dinner. The staff at the hotel was so eager to help and very kind and couteous. We stayed in a junior suite and the housekeeping staff cleaned it top to bottom every day. We got certified in scuba diving and had a short walk to snorkel right outside our hotel. We were worried going to Mexico so soon after the hurricane, but the Melia is completely renovated and beautiful. There are shows at the hotel theater almost every night that were very good. Overall we were extremely pleased with our trip and would return to the Melia in the future!
Reviewed by traveler from Florida on May 3, 2006 |
| We'll look elsewhere next time |
Overall: 4 |
Service
3 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
No |
| The hotel and room was clean and well maintained. The dining rooms and food were good. However the staff spoke very little English, and gave incorrect info regarding taxis, church times and in-town shopping. You have to take a cab to go anywhere. We were registered as Seniors but our rooms were 4th floor walkups in a bldg. without an elevator. There were lots of steps and not always a ramp. The beach is small and parts had small, sharp stones all over. The water was full of seaweed with a dropoff and unsuitable for swimming, however each morning they did try to rake some of it up.
Reviewed by traveler from Hanover, Pa on May 3, 2006 |
| very nice |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My wife and I vaccationed at the Melia the week of 4/17/06 I think the thing I will remember most is how the service people went out of there way to help us and make sure all of or need were meet. I had read all the past review's and agree that the melia is a great place to stay. If we visit Cozumal again I'm sure we will stay at the Melia again.
Reviewed by traveler from Oberlin, Ohio on April 25, 2006 |
| going back in November! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We booked this trip last minute and did not know what to expect. To our wonderful surprise, the hotel was very clean, food was good - nothing fancy but good, rooms were beautiful. We brought our 7 years old daughter who had an amazing time with the children activities. I would highly recommend families to stay here. The children are safely occuppied while parents can enjoy their vacation. The beach is nice, but the beach water area is rocky, bring water shoes. Snorkeling is possible a short walk down the beach, where the fish are beautiful.
Reviewed by traveler from Washington, NC on April 24, 2006 |
| Well Worth the Money |
Overall: 4 |
Serv | | |
