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| Reef Club Cozumel Beach, Dive & Spa Resort All Inclusive |
Reef Club Cozumel Beach, Dive & Spa Resort All Inclusive in Cozumel, Mexico |
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Reef Club Cozumel Beach, Dive & Spa Resort All Inclusive
Carretera Costera Sur Km 12.9
Cozumel, Mexico 77600
Call Expedia at: 1-800-551-2409
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Reef Club Cozumel Beach, Dive & Spa Resort All Inclusive Reviews
| Traveler Ratings Summary for Reef Club Cozumel Beach, Dive & Spa Resort All Inclusive
|
Overall: 4.41 |
Service
4.55 |
Condition
4.24 |
Cleanliness
4.48 |
Comfort
4.34 |
Recommend
93.10 % |
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| can't wait to go back spartanburg, s.c. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| we were her july 15th thr july 20. first time at this hotel. food & drinks were wonderfull at all restaurants and bars. rooms very nice and clean. this is a very clean hotel,pool and gounds are beautiful. the snokeling was great right in front of hotel, might want to carry some swim shoes, the coral is a little bad getting out.beach is beautiful and clean. everyone was very nice and helpful. rent a jeep and go around go down town and around the island.it is beautiful.we can not wait until we can go back.i could write alot more about our stay, but you need to go and enjoy yourself and relax in the sun and beautiful beach yourself. hope you enjoy your stay as much as we did.
Reviewed by traveler from spartanburg, south carolina on July 25, 2006 |
| We had an awesome time. |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel was beautiful we all had a wonderful time and we would definatly stay here again.The food selection was not always the best.A very strong recemandation is don't forget your water shoes.The beach was beautiful but, very rocky
Reviewed by traveler from boston Ma on July 23, 2006 |
| The staff made this hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| I was nervous booking after Wilma and not sure the extent of all the damage, but this hotel was great. The staff was the best part of the entire place. The rooms were nice, location very nice, but the people were so incredibly friendly and helpful that everything else pailed in comparison. I would definitely stay there again!
Reviewed by traveler from Houston, TX on July 13, 2006 |
| Great stay at the Reef Club |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We were here June 28 thru July 7, 2006. Everything was in good shape after the remodel from the hurricane damage. Newly painted rooms, new mattresses, etc. It appeared not all rooms were open yet. Staff were very friendly and helpful. Food was better than most comparable resorts we have stayed at. Appeared to be lots of kid oriented entertainment during the day and the evening. Snorkel to the north of the swim area. We found plenty of fish, a starfish, and a sand ray.
Reviewed by traveler from Wichita, KS on July 12, 2006 |
| Will definitely be back! |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Wonderful experience, all hotel staff were very helpful and kind. Did have a few problems with bug bites during the nights. Overall a wonderful place to visit and would love to go back in the future.
Reviewed by traveler from San Bernadino, CA on July 4, 2006 |
| Nice hotel. Great value. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Nice hotel. Great service and staff. The food in their specialty restaurant was very good. The buffet food was quite varied, but overall only fair to good.
Reviewed by traveler from Cleveland, OH on July 3, 2006 |
| Was still under repair, but... |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Limited parts of the hotel was still being repaired from the damaged sustained from the recent hurricane but everything is not up and running and the resort was still a great family place to stay. Everything is new in the rooms, good service, good food and great diving! Very good all-inclusive place to stay!
Reviewed by traveler from Philadelphia, PA on June 28, 2006 |
| Comfortable and Clean with nice beach |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Went to relax - this is the place - not close to town, the beach is pretty & quiet. Room very comfortable & spacious. Hotel was still recovering from Huricane Wilma & we were impressed with the progress. Hotel staff very friendly & helpful. When we checked in, we were given the wrong room type, however, they moved us to the correct room type the following day. Food was delicious. We would surely stay here again.
Reviewed by traveler from Houston, TX on June 26, 2006 |
| Not a bad place to stay. |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| When we visited this hotel it was undergoing construction because of last years hurricane. So we never had a relaxing shower! The water pressure was horrible and it would switch from extremely hot to ice cold! The food was ok but the salad bar was constantly covered with flies! The room was very nice and the air conditioner worked very well! They always cleaned our room... we did leave a tip everyday. The beach was wonderful even though it was cloudy every day. The hotel was in a great location for the beach and the reef but it costed between $13-15 each way to town in a taxi... depended on what taxi driver you got! Everyone was very nice but sometimes hard to understand their english. Overall, we had a good trip but I don't know if my next trip will be back to Mexico.
Reviewed by traveler from Springfield, MO on June 10, 2006 |
| Very relaxing and comfortable stay |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel looks really nice after being redone. The shower sometimes had little hot then cold spurts, but nothing really drastic. Water pressure was great. The maids were very accomodating. We only let them clean the room a few times, but they were always ready to give us extra towels, shampoo, etc. The A/C really works great! Having cable TV was nice. Food was not a problem. My husband prefers "plain" food and I like to experiment. We were both satisfied. Sand Dollar is the scuba diving company there. Rates were really reasonable and they limit the number of divers per dive master to 8 or less. They are somewhat conservative, but that was to be expected. The reefs are still largely covered with sand but the vis was good and there was lots of aquatic life. I saw fish snorkeling in front of the hotel I have never seen in 10 years of diving! Lots of places to sit around and read and relax. I would recommend this resort for a very reasonable price and atmosphere.
Reviewed by traveler from Weatherford, Texas on June 7, 2006 |
| We love Reef Club-- ALL FUNCLUSIVE |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We are so glad we chose to stay at the Reef Club. The employees were terrific, and took great care of us. The resort had several watersports/activities available, and the guys in charge of them were very helpful. Great quality and selection in food. Beautiful location.
Reviewed by traveler from Chicago, IL on May 31, 2006 |
| Very close to completion |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This resort is almost complete with renovations. Even though during our stay they were still fixing it up, we had a great time! The rooms are all new, same with restaurants, pools, and beachside areas. We were also very pleased with the food and drink! I think we were eating constantly! We have never been to this resort until now, and we read most of the reviews before we left and couldn't believe some of the negative things people were saying, but I would definitely say now that all of those reviews are outdated until you've stayed with that resort recently! It's brand new!
Reviewed by traveler from Manhattan, KS on May 25, 2006 |
| Good time! |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| This was our second visit to Cozumel, first time at this hotel. The hotel was in great shape considering Hurricane Wilma tore through there 9 months ago. We really enjoyed the hotel and the ammenities. The shower had hot and cold fits, but it wasn't that big a deal. The staff was very nice and professional. The water sports were great - both in price and fun. We toured the island with the other two couples we went with, we rode on a moped and they took a jeep. If you're adventurous - take a moped. The moped was only scary in town, the drivers in town are straight from the looney bin! Riding around the island was great fun. The beaches on the southeast side of the island are INCREDIBLE. Absolutely the best we've played in. The beach at the hotel was still a little tore up, but I would expect in a few months it would be back to normal. Snorkeling, scuba, deep sea fishing and parasailing were all top notch. I caught a 30lb Mahi Mahi and my wife caught a 20lb Wahoo. Great fun. This hotel was almost as nice as the Allegro, but both so nice that its a wash. Reef Club is very large, so if it's high season expect a lot of company. Don't fall for the "Owners" pitch, but you may get discounts on your trips from the meeting with them. All in all, one of our best trips ever! Definately going back to Cozumel.
Reviewed by traveler from Las Vegas, NV on May 24, 2006 |
| Can't wait to go back... |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was beautiful they've come along way after willma. It was clean comfortable everything was great. The people are wonderful people and we plan on going again next year. Best place in Mexico to dive.
Reviewed by traveler from Parker Colorado on May 24, 2006 |
| Deffinitly plan on returning. A great experience! |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| As soon as we arrived we were given a welcoming drink and someone took our luggage to our room for us. All employees seemed to be out to please everyone. Beach was beautifly kept. Activities were always available. Food was wonderful. They were still fixing some things because of the hurricanes but that did not effect our stay. We had an absolutly wonderful trip that we will never forget. We plan on returning multiple times!
Reviewed by traveler from Connecticut on May 22, 2006 |
| 1/3 capacity on may 1 06 |
Overall: 5 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| there working on it remodeling, we must have come right when they started to accept guest. Most were time share "members". Main resturant wasn't open so every meal was serve at the reef regency area and had menus not buffet, it was nice but slow, this will change as they start to open up the rest of the place. They lost 15-20 ft of beach and all trees on the beach during the hurricane. went in 01, service has inproved and there has been a lot of expansion.
Reviewed by traveler from Houston, TX on May 18, 2006 |
| Already making plans to go back! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Friendly staff, delicious food and perfect drinks! Every day we met new people that have been visiting the Reef Club for years. The non-motorized water sports were included in the all-inclusive package. We snorkeled and took advantage of some of the tour packages. We're planning to go back as soon as possible!
Reviewed by traveler from Minneapolis, MN on May 17, 2006 |
| Loved it! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Even though the hotel is under construction it was wonderful. The parts of the resort that was open was very well maintained and we could tell that they are working very hard at getting everything up and running after the hurricane in November. The food at the ocean front restaurant has improved 100% from last year. Can't wait to go back next year and see what it will be like when the entire resort is open. The spa services were as good as I have had here in the US. Bring swim shoes if you like to swim in the ocean, it is very rocky to get in.
Reviewed by traveler from Connecticut on April 26, 2006 |
| Reef Club - a budget Dive Resort |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| The room was comfortable and pool area was very nice. The food, however, was very bland and was always the same. Not too much food selection and drinks weren't that great. Very nice beach - you can snorkel right off the beach and see lots of reef and fish. Dive shop and pier is just a short walk from room so that was very convenient.
Reviewed by traveler from Houston, TX on October 4, 2005 |
| Beach bliss |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Really enjoyed our stay (Feb 2005)- initially gey a less than desirable room- but were moved the next day. Beach is WONDERFUL - snorkelling out front was incredible. Guys at Water sporrts cabana were fun and helpful./ Food was fine once you know the ropes. Making reservations for alternate restaraunt was a bit tedious- those folks are not as friendly as everyone else. We had our favorite beach spot- which was a l;ittle off the beaten track. Wish I was there right now!!!!
Reviewed by traveler from Cape Elizabeth, ME on August 14, 2005 |
| honeymoon |
Overall: 3 |
Service
4 |
Condition
4 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| This was our honeymoon and first experience with an all-inclusive hotel. This is not a hotel for people wanting to be pampered as the staff didn't always clean our room everyday. The Reef Club didn't serve anything other than what they thought was Italian food and grill food (hamburgs, etc) Sand Dollar Sports was a good dive center.
Reviewed by traveler on July 11, 2005 |
| Very Impressed |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We went as two young single women to relax and this hotel was great! The hotel is along the best reef on the island. The scuba diving and instructors were beyond excellent! The food was fine but not five-star dining for those looking for luxury. The bartenders and staff were extremely friendly. A smile, attempts to speak spanish, and 'Gracias' go a long way. At the end of our stay we didn't want to leave.
Reviewed by traveler from San Francisco, CA on July 7, 2005 |
| Reef Club June 5-12, 2005 |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Our first trip to Cozumel. The staff did a great job entertaining us during the day. We ate twice at Vista del Mar. We arrived on Sunday and Monday night was the only night we could go, since we were not in the studios/ suites (VIP) section. A new friend from the suites invited 5 of us over the second night. We ate at Los Corales (Italian/Mediterreanean)four nights. We found plenty to eat at the breakfast/ lunch/ dinner buffets and I am a picky eater. The soda machines worked sporadically, but juice and water was normally available. El Marinero snack bar was fair. The diving with Sand Dollar Sports (onsite dive shop) was great. Easy drift diving, well informed dive masters. I did 4 days two-tank dives for $200. We rented a car for $60(tax included)from the onsite car rental to drive around the island. Stopped in San Miguel to shop. We had lunch at the Hard Rock, "smallest Hard Rock Cafe in the world". We were told that most souveniers could be purchased for less than half of marked price, when cruise ships were not in town. The gift shop at the Reef was reasonable. Everything was 20% off on Wednesday. Overall, this was one of the best vacations we ever had. We stayed busy from 8 am- 11 PM and were ready for bed. The rooms were fine, we were on the top (third) floor, no thatched roof.
Reviewed by traveler from North Palm Beach, FL on June 16, 2005 |
| Reef Club, an enjoyable vacation |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| We have stayed at the Reef Club twice. The most recent was May 2005, and prior to that was Sept 7-14, 2001. And during that stay, we did have to remain several days longer as we could not get back into the United States (home). The Reef Club did all that was reasonably possible, during that bad time, to make our extended stay and the situation less stressful. We WILL stay there again.
Reviewed by traveler from Richardson, Tx on June 12, 2005 |
| What if you are Vegetarian? |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Hotel has great staff, we are vegitarian so we have to request for special request. Guest services help to talk to the cook and we had special meal done all the days. Cook prepared Qasadia for us on the request. If they provide detail ingradiants with the items in english that can help. Visit local restaurant Rock & Java in Downtown (More vegetarian choice - run buy an american).
Reviewed by traveler from MD on June 4, 2005 |
| Overall very nice place to stay |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Food was good, beach and water perfect, rooms very pretty, diving wonderfull
Reviewed by traveler from Boston on May 26, 2005 |
| Sad state of affairs |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| I have stayed at the Reef Club ~ about 5 times over the years. While they are expanding and making some improvements, the quality of food at the buffet has slipped considerably and the rooms could stand refurbishing. Remains a reasonable deal, with a nice beach and good access to diving. I do not use Sand Dollar; they operate cattle boats
Reviewed by traveler from Colorado Springs on May 25, 2005 |
| Hotel was satisfactory |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The people at the hotel were great. Service was pretty good, but there wasn't any air conditioning anywhere. The work out room was not air conditioned and the rooms air conditioner worked sometimes but not all the time. I had a great time though. You are right on the beach. Cozumel was beautiful. Shops were great.
Reviewed by traveler from Burlington, NJ on May 24, 2005 |
| Don't go! |
Overall: 1 |
Service
1 |
Condition
3 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| This was the worst vacation ever. Reef Club does not care about satisfaction, will not welcome you, and will not help you if you have problems or concerns.
Reviewed by traveler from Norristown, PA on May 22, 2005 |
| A great family atmosphere |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This was our first time staying at an "All-Inclusive" resort. The hotel was nice and clean, people were very friendly and helpful (a very safe atmosphere - for those with children). Nice variety of food, snack bar open from lunch on -serving Nachos, hot dogs,cheeseburgers, mozz.sticks, etc. The beach front was gorgeous. They had shows every evening - the problem we found, they started at 9:30pm. We commented to the hotel that in the future, maybe they could have shows start a little earlier so that families with kids can enjoy the shows also. The only other problem we found was there were no buses to take you into town, it cost $15.00 each way to go into town.
Reviewed by traveler from Baltimore, MD. on May 19, 2005 |
| a wonderful experience |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| As far as a 3 star hotel goes, Reef Club was aswome. I was a little uncertain after reading the other reviews on what to expect, but we had a blast. The restort does a lot of activities and you get a lot for your all inclusive. The food, yes, wasn't 5 star rating, but you're in Mexico not America. It was fun trying new things. I would definitly recommened the hotel to my friends and family. I'm already planning a trip back with my children.
Reviewed by traveler from Spring, TX on May 18, 2005 |
| Back to Cozumel but not to the Reef Club |
Overall: 2 |
Service
2 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
No |
| The room was nice, clean and pretty view. The beach front was not well kept, i.e., the sand was hardly swept up of debri. Service was poor and staff were not very friendly. I said good morning first, all the time. The charges for the policies listed, were exuberant. For example, my bracelet fell off within two hours of being there, I was charged a lot of money for a piece of plastic. There seems to be no exceptions made to keep guests happy. There was no security at the resort that I was aware of.
Reviewed by traveler from New Orleans, LA on May 18, 2005 |
| Nothing Wrong, really. |
Overall: 3 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| There wasn't anything WRONG, per say, with the hotel, but the 'all inclusive' deal wasn't really worth it. When you are slopping beans and old fruit on a plate, all you can eat isn't very enticing. The rooms were okay, although it took 4 hours to cool with the very small air conditioning unit. Overall a GREAT trip to cozumel, but not b/c of the hotel.
Reviewed by traveler from Katy, TX on May 11, 2005 |
| We absolutely loved the Cozumel Reef Club! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We spent our honeymoon at the Cozumel Reef Club and had a blast! The people are very nice and service is absolutely incredible. We can't wait to go back.
Reviewed by traveler from Virginia Beach, VA on May 4, 2005 |
| Reef Club Cozumel |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| The beach and pools were outstanding, the food was good, drinks were great. We had a fun family vacation and would go back again. The rooms were just okay, they are showing some wear, and the furniture had seen better days, but over all we had fun!!
Reviewed by traveler from Wisconsin on May 2, 2005 |
| What is everybody complaining about? |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I must say that I disagree with every negative remark that I have read about this hotel. My husband and I just returned from our honeymoon at the Reef Club and we couldn't be happier about our trip. Not only was the service exceptional, the atmosphere was great. The hotel is clean, family and adult friendly, and safe. There was always something fun to do, or an empty hammock to hang out in. The food wasn't the best cusine I've ever eaten, but all the food in Mexico is that way(what do you expect, it's a different country!) There is always enough of something at every meal to stay full, and the snack bar is almost always open if youy prefer hamburgers and fries. The drinks were far from weak, and the drinking water comes from bottles. The hospitality desk made arrangements for us to take several excursions and never once did we have a problem. The best part of the hotel has to be the secluded beach, within a few yards of our room we were able to experience the best Cozumel has to offer. I would highly recommend this hotel (I already have), and we plan to return soon. Bottom line: Don't believe the others, find out for yourself how great the Reef Club truly is.
Reviewed by traveler from Pueblo, CO on April 27, 2005 |
| Nice relaxing get away. |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| This resort is about what I expect from a 3 star resort. The food was not exceptional but was OK. Our room was directly on the beach, which was nice. Overall a pleasent experience and very reasonably priced. I recommend renting a car for 50 bucks and taking a day to drive around the island. There are some remote areas which were gourgeous. Also check out the Mayan ruins on the island. Interesting with huge iguanas hanging out everwhere.
Reviewed by traveler from New Orleans on April 27, 2005 |
| Acceptable |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
2 |
Recommend
No |
| My daughter chose this hotel to get married at. Overall, it was acceptable. We just weren't impressed with the service, or the food.
Reviewed by traveler from Houston, TX on April 27, 2005 |
| Kids Had Fun |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| The staff at the club was very active in getting the kids involved in the different activities that went on during the day. They all were very friendly.
Reviewed by traveler from Indianapolis, IN on April 21, 2005 |
| " I feel like I am in Paradise" my 8yr old said |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| As a single Mom on vacation on my own with the children...it was a pleasure. I was most impressed with | | |
