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| El Cozumeleno Beach Resort All Inclusive |
El Cozumeleno Beach Resort All Inclusive in Cozumel, Mexico |
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El Cozumeleno Beach Resort All Inclusive
Playa Santa Pilar Km 4.5
Cozumel, Mexico 77600
Call Expedia at: 1-800-551-2409
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El Cozumeleno Beach Resort All Inclusive Reviews
| Traveler Ratings Summary for El Cozumeleno Beach Resort All Inclusive
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Overall: 4.67 |
Service
4.88 |
Condition
4.88 |
Cleanliness
4.82 |
Comfort
4.21 |
Recommend
96.97 % |
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| it was off the hook, best all inclusive i have ever been to!!!!!! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was magnificent. The service was exceptional. This is by far the best all inclusive hotel that i have ever been to. All of the excursions were on site, ie: para sailing, deep sea fishing, snorkeling, jet skiing, kaiyaking, sunset cruise, put put golf, and the golf club was across the street. Less than 5 min. from all the shops and downtown.
Reviewed by traveler from Houston, Tx on August 23, 2006 |
| A great vacation to remember! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| The hotel was extremely nice. My boyfriend and I were there for six days and it was beautiful. Hotel staff were so nice and helpful and food was great especially at La Veranda resturant. The only thing is the beds could of been more comfortable and the drinks could have been stronger and made with better alcohol. As for whatever kind of shelf alcohol you like for them to use it in your drinks. Overall it was a great trip.
Reviewed by traveler from Parker, Colorado on August 22, 2006 |
| Totally Worth It !!!! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We stayed here from 7/26/06 - 8/2/06. Having never been out of the country we didnt know what to expect, but we fell in love with El Cozumeleno! With 2 adults, and 2 teenagers we were never at a loss of things to do or eat! The snorkeling was excellent, as were the wave runners. The food was wonderful, with many choices. El Cocal is the place to eat!! The staff was so fun, the fajita were the best, along with the made to order breakfast omelets!! The rooms were large, clean, and totally comfortable. The hotel staff was great as well, keeping everything immaculately clean, and all the bottled water you would like, as well as your stocked fridge in the room! Also with having 2 pools, one with activities and swim-up bar, the other more like a calming island paradise, the whole family will have a great time!! We had a blast and actually wanted to stay forever!
Reviewed by traveler from Bartlesville, OK on August 22, 2006 |
| Great Vacation |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| My boyfriend and I went to Cozumel for the first time and we had a great time!! Even though our luggage did not arrive until a day later, we still enjoyed ourselves. The hotel was beautiful!! We had a great room that overlooked the big pool. Many activities all day long. Food was ok, drinks could stand to be stronger.We rented a jeep b/c we did not want to be limited to just the hotel. Other side of island was simply beautiful!!!!!!!!!!!
Reviewed by traveler from Houston, Texas on August 16, 2006 |
| Had a Wonderful Time. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Our hotel stay was excellent, the staff was great, they went above and beyond to make our stay a good one. Was not impressed with the food and the bar drinks could have been better.
Reviewed by traveler from Lincoln, Ca on August 9, 2006 |
| El Cozumueleno - Not bad, but not great |
Overall: 3 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
3 |
Recommend
No |
| The scenery and outside of the hotel was beautiful. I was initially very impressed when we pulled up. The rooms weren't bad, but they weren't great. I expected as much with a relatively cheap all inclusive. However, we were very disappointed to find out that they only had one type of beer -- Dos Equis -- and that was on tap. The other drinks were mediocre and most of the food was inedible. I wound up making nachos on most days. The beach was pretty, but very rocky. From what I've heard though, that's typical of Cozumel. The resort offered free snorkling which was nice. Bottom line, I probably wouldn't go back
Reviewed by traveler from Houston, TX on August 9, 2006 |
| Great for the family |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
2 |
Recommend
Yes |
| Best trip we've taken with the kids (12 & 14). Lots of activities and exceptional service. Take free scuba lessons. Only complaint, beds are not comfortable and buffet gets old.
Reviewed by traveler from Allen, TX on August 2, 2006 |
| Great friendly staff service ! |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Overall I was pleased with the Hotel Cozumeleno. The hotel staff were friendly and provided good service. Since it was an all inclusive there was no pressure to tip although staff sincerely appreciated when you do. Tip, avoid staying on ground floor due to loud drinking Americans coming home from a late night in town. Otherwise the floor room was fine. Food was okay, make sure you eat in the formal dining room at your stay. Food much better!The pillows were hard to sleep on. No internet service at hotel. The beachfront of the hotel was beautifully maintained. I would go back again in the future.
Reviewed by traveler from Glendora, CA on July 27, 2006 |
| Wonderful Stay, Loved The Hotel |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Our vacation at the El Cozumeleno was fantastic. It was the best looking hotel on the island and the staff were very friendly. Our room was much more spacious than we expected which was a pleasant surprise. We look forward to returning in the near future and staying there again. This is a family resort, so just in case you're looking for nightlife there isn't much going on after 10pm.
Reviewed by traveler from Pearland, Texas on July 18, 2006 |
| We keep coming back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We have stayed at this hotel five times over the past 15 years. Over that time, we have watched it grow and continue to improve. The location is beautiful, with snorkeling right off the beach. Facilities are clean and well maintained, and the staff is extremely kind and helpful.
Reviewed by traveler from Bloomington, Indiana on July 5, 2006 |
| Loved it!!! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We loved everything about the stay. We will for sure go back again and take the kids.
Reviewed by traveler from Texas on June 27, 2006 |
| Very,Very Nice |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was very nice and the staff was great from start to finish. The food was plentiful and the drinks even more so. Everyone was extemely helpful and friendly. I highly recoomend this hotel for anyone lokking for a great place to stay.
Reviewed by traveler from Lucedale,MS on June 21, 2006 |
| The El Cozumeleno was the prettiest hotel on the island. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We had a wonderful time at the El Cozumeleno. Would recommend it to anyone and if we come back to Cozumel, we will definitely stay there again. The hotel is absolutely beautiful, the pool is awesome, food and drinks were good, the shows were a lot of fun, the service was incredible. Everyone was so nice and extremely accomdating. Definitely enjoyed the week of pampering!!
Reviewed by traveler from Tampa, FL on May 26, 2006 |
| We will be going back at leaset once a year if not more |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| loved it can`t wait to go back and i have no desire to go any where else
Reviewed by traveler from Phoenix Az on May 17, 2006 |
| Paradise Found! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| From the moment we drove into the hotel driveway, we were hooked. Jose (our bellboy) grabbed our bags and directed us to the desk, where we were greeted with smiles, welcomes, and DRINKS! Our room was amazing - clean, comfortable, and what a view! The service could not have been better. We saw staff outside at 5:30a.m. each morning raking the beach, cleaning the pools, hosing off the sidewalks. The food was very good, and the hotel does a great job of mixing-it-up for variety, with the dinner shows, the formal dining area, and the option of ordering off the menu. Snorkeling at the hotel was a great warm-up, pools were great, and the drinks delicious! Only minor trouble was that the water to our room would stop on occasion -no shower, no running water. I'm sure that's all fixed by now. Overall, we give them an A+ and we can't wait to be back!
Reviewed by traveler from Connecticut on May 3, 2006 |
| Second time around |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Cozumeleno is a beautiful hotel. My wife and I went last year before the hurricane and then in April of 06. It was wonderful all over again. The pool and ocean view are awesome, the view of the golf course is nice as well. The staff are friendly and helpful and the rooms are very clean and comfortable. We did not bring our young children but I don't think it would have been a problem if we did because there is a nice family atmosphere. The food is good, probably better than a year ago but still not great. There is a reservations only and dress code restarant that I highly recommend inside the hotel. On the critical side, the gym is very poor and the towel service seemed overly interested in enforcing the towel rules. Next time I'll bring my own towels. Both of these were very minor problems that we just laughed about. I have several friends and coworkers who have had great experiences at El Cozumeleno.
Reviewed by traveler from Tyler, TX on May 3, 2006 |
| Best Hotel on the Island |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We just returned from our stay at the Cozumeleno and can't wait to go back. Everything is 10 times more beautiful than the pictures you see on the site. The service was unsurpassed. The entire staff was more than friendly. There is no shortage of food, drink and activities. If you can't find food you like here then you have a problem. The staff put on shows at night and they are very entertaining and quite a good group of dancers. Awesome experience!!!!
Reviewed by traveler from Lima,OH on May 1, 2006 |
| Enjoyed our trip |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| We were concerned about hotel after storm damage but were not disappointed. Hotel was in great shape (areas next to it were not), staff was very ssupportive, atmosphere was wonderful. Food was great. Drinks were plentiful. Not disappointed at all. Would go back again!
Reviewed by traveler from Chicago area on April 28, 2006 |
| Paradise Awaits You! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| This was our first trip to Cozumel, Mexico and we cannot wait to go back. The hotel was great! If you're real particular, bring your own pillow. The staff is very friendly and works hard day and night! The food was delicious - we never went hungry and the variety was awesome. We were surprised to be able to order from a menu, eat from the buffet, snack at the snack bar, or even make reservations at La Veranda - very nice and excellent food. And, the drinks are dreamy - Juan makes that best Pina Coladas. They do not skimp on the ingredients so be careful. The ocean water is warm, clear, and beautiful. We snorkeled, saw dolphins swim out in the distance, lounged by the pool, went into town, etc. There is always something to do or nothing depending on your style.
Reviewed by traveler from Romeo, MI on April 23, 2006 |
| Great hotel |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We came to Cozumel for our honeymoon and stayed for a week. We were very impressed with the hotel, the staff is extremely friendly and helpful! The hotel is very clean and beautiful. (By far the nicest hotel in the area!) The only complaint would be the food at the buffet, I would rate it a 5 out of 10. I love margaritas but they were horrible, they also only serve draft Sol beer which was not good. I would recommend renting a jeep and touring the island yourself. You can rent one in the lobby. Corona Beach is amazing for snorkeling, great food and good beer. I was disappointed that we were not able to snorkel in front of the hotel jelly fish were everywhere! We did the horseback riding that was arranged in the hotel lobby. $40 a person for what they said was a 4hr tour, it ended up being only a 1 1/2 hr. ride but the whole ride was right on the beach which was amazing! We took the ferry to the mainland for a day and visited Tulum. (Don't get sucked into the time share package - it is not worth it!) The ferry ride is horrible! Take some meds if you get motion sickness! It costs $22 a person for a round trip ticket. Overall I would recommend this hotel to others.
Reviewed by traveler from Florida on April 21, 2006 |
| very nice |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
2 |
Recommend
Yes |
| The only negative was the bed was not comfortable.
Reviewed by traveler from Frisco, Tx on March 28, 2006 |
| very pleased |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Staff helpful and friendly. Hotel and room were clean. Our room smelled of mildew but this may have been due to recent hurricane. Two other couples with us did not notice this in their of rooms. staff was very prompt in fixing any problems. Food was sometimes very good other times not so great, but over all satisfied. You can snorkel off beach. Rent jeep, ride along shore around island.
Reviewed by traveler from wisconsin on February 21, 2006 |
| Best on the Island |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Considering what Wilma did, the hotel, services, staff, food, facilities were fantastic!! Will be surprised if next visit, when it's 100% running,could be any better. The staff made the whole trip memorable, they were treating us like family and went out of their way to make us happy.
Reviewed by traveler from Baltimore, MD on February 15, 2006 |
| Wonderful Place |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We stayed at ElCozumeleno for our first trip to Cozumel and were very impressed with the cleanliness. They were constantly cleaning. The food was so-so, get to the buffet early or everything in dried out. Overall it was a beautiful resort. Ask for the South Tower, it's newer and better views.
Reviewed by traveler from Shreveport, LA on September 11, 2005 |
| Good hotel, but here are some tips for saving $$$ |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| The hotel was clean, in good shape, and the staff was friendly and helpful. The breakfast buffet was good, there was always a large selection of food; pancakes, eggs, bacon, etc., and you could get eggs & omelets made to order. There was a large selection of fruit, cereal, and juices as well. The lunch buffet was disappointing the few times we had it. The food was not hot and the selection was so-so. If you are going to eat dinner there definitely make reservations for dinner. They can be made only for that day, and there is a dress code, but is it MUCH better than the nightly buffet & show outside. The meal requiring reservations includes soup, salad, main course, and dessert. My wife and I had the Grouper in a caper sauce as our entree, and it was actually better than several of the restaurants we visited. For dessert I had crapes & she had baked Alaska. The dinner buffet and show is outside so there are lots of flies to contend with and the food is again only warm due to the chaffing dishes. Room service is available until 10pm, and is a great choice also.
Reviewed by traveler from Tallahassee, FL on August 8, 2005 |
| Beautiful views from ocean front rooms, but awful food! |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| The views from the room were beautiful as well as the pools and beaches. The service for drinks was excellent, but the food was awful. I would recommend staying at this hotel but go into town for dinner.
Reviewed by traveler on July 20, 2005 |
| Can't wait to go back!!!! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We were very pleased with our stay at this hotel, everyone was very friendly and the food was not that bad, for buffet style food, I have had alot worse. The theme nights in the convention center were a blast. The Bingo left a little to be desired, but the activities were alot of fun. The pool and grounds were beautiful, the miniture golf was a tuff little course. The kids loved the ice cream. I will definitely stay here again if given the chance.
Reviewed by traveler from Kansas City, MO on June 23, 2005 |
| A very relaxing place to vacation. Beautiful beach and water |
Overall: 5 |
Service
5 |
Condition
3 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| I would recommend this hotel to couples wanting a relaxing getaway. It isn't necessarily A 5 star, However it was just what we needed. The food was allright, but I've had better. Great little lobster joint within walking distance. Hotel staff very plesant. WE took a jungle/snorkle tour had a good time
Reviewed by traveler from Lakewood, Ca. on May 20, 2005 |
| Liked it, overall |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| We loved all aspects of the El Cozumeleno EXCEPT the food. While presented well, it just was not very good! And since all meal are included, this is kind of a big deal. Although the setting, pool, beach, bars and staff were wonderful; we would only come back here if we heard that the food had improved. Our best meal was at Las Palmeras, a restaraunt in town on our last night. Other than that, El Cozumeleno was truly paradise!!
Reviewed by traveler from Seattle, WA on April 16, 2005 |
| Good value-price relation |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| The hotel is clean and very pleasant. The staff is very hepful and kind. The food is not so good but reasonable for the price. The room was confortable although the furniture seems un-appropiate for the hotel quality of construction, that is, the tables and chairs were small and not very confortable as well as felt tacky. For example some plastic chairs, etc..Overall I recommend this hotel.
Reviewed by traveler from Boulder, CO on January 20, 2005 |
| Good family resort |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We spent New Year's and the week following at El Cozumeleno. The resort is very family oriented, probably better suited to families that couples. Good variety of food between the buffet dinners and the sit down restaurant. Most meals had an excellent variety, not gourmet on the buffet but definitely good quality. Clean rooms, good service, friendly staff.
Reviewed by traveler from Washington, DC on January 14, 2005 |
| Best of both worlds - isolated or crowded |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Hotel service friendly and helpful. Did not expect tips for 'all inclusive' services, and were grateful to get them. Hotel was nicely set up. Only problem was the lack of a fridgerator and coffee pot.
Reviewed by traveler from Dalton, Mass on December 10, 2004 |
| El Cozuemleno-great family resort |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The El Coz is a great place for families and is very affordable. We have stayed there 2 years in a row with our toddler and find the set up is great for small children--older kids can participate in their kids club, too. The food is fine--usually has enough variety to satisfy everybody's taste. The low all-inclusive prices (during low season when we have traveled) give you enough flexibility ($$) to afford to go out to lunch or dinner a few times and still come out ahead when compared to staying in a traditional (non inclusive) hotel. Be sure to request a room in the South (new) tour--all have ocean view rooms with balconies. Free drinks and food nearly round the clock, nice pool area with activities throughout the day, great Cozumel location ($5 cab ride into town) good beach with for swimming and snorkeling, scuba/water sports center on site--all equal 3 thumbs up from our family.
Reviewed by traveler from Seattle, WA on November 20, 2004 |
| The Room |
Overall: 4 |
Service
5 |
Condition
2 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| The hotel was informed that we were on our honeymoon and put us in a room in the family section right in front of the play yard! We have never traveled before and were unaware that we could have requested to be moved. Only when we returned home did we find this out. Our honeymoon could have been so much more if they would have put us in a more appropriate room.
Reviewed by traveler from New Braunfels, TX on November 19, 2004 |
| Food |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
Yes |
| The only negative comment I would make would be that the food was not all that great. Not a real good variety - seemed like we were eating the same thing everyday.
Reviewed by traveler from Nebraska on November 14, 2004 |
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