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| Ramada Plaza Hotel & Suites-Phoenix Metrocenter |
Ramada Plaza Hotel & Suites-Phoenix Metrocenter in Phoenix, Arizona |
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Ramada Plaza Hotel & Suites-Phoenix Metrocenter
12027 N 28th Dr
Phoenix, Arizona 85029
Call Expedia at: 1-800-551-2409
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Ramada Plaza Hotel & Suites-Phoenix Metrocenter Reviews
| Traveler Ratings Summary for Ramada Plaza Hotel & Suites-Phoenix Metrocenter
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Overall: 3.43 |
Service
3.59 |
Condition
3.02 |
Cleanliness
3.73 |
Comfort
3.61 |
Recommend
72.73 % |
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| It will be nice when they finish the remodel and construction on road. |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The room was nice, staff was friendly enough but hotel was being remodeled so it was a little messy in the halls. Pool was well kept and parking was available
Reviewed by traveler on May 31, 2006 |
| Good Hotel, Good Price |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel is in the middle of renovations. BUt it was still clean, and usable.
Reviewed by traveler on May 30, 2006 |
| not impressed |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
Yes |
| The hotel was adequate - not much in the way of guest services, and there was construcion in the main area. Internet access worked which was a plus. free breakfast helped the program. Not on the beaten path.
Reviewed by traveler from cleveland, ohio on May 24, 2006 |
| Will be an excellent place to stay once the remodeling is finished. |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| If you don't mind the remodeling and the age of this motel it is a nice place to stay for the dollar spent. This is a quiet place with a great setting and a nice breakfast. Sincerely, Tom of Kingman, AZ
Reviewed by traveler from Kingman, AZ on May 17, 2006 |
| Fairly Comfortable |
Overall: 3 |
Service
4 |
Condition
2 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| The customer service from all the hotel's employees was very good. Everyone was courteous and helpful. I liked the amount of storage space available in the room. There was a desk, a table and comfortable chair, as well as a large closet and dresser. I appreciated that there was an ironing board and iron already available in the room and there was plenty of lighting and mirrors. There was also a coffee machine readily available with gourmet coffee and a small fridge. I think the hotel would be a satisfactory stay for a week long trip on business or pleasure. The cleanliness and maintenance of the hotel were its only shortcomings. It wasn't filthy, but they should consider carpeting throughout the hallways and the rooms and maybe some paint. The outside of the hotel and the pool looked well kept, but the inside needed a little work.
Reviewed by traveler from Chicago on May 17, 2006 |
| Great Price Great Stay |
Overall: 5 |
Service
5 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We were worried about the hotel from previous reviews but were very happy when we arrived. The staff was fantastic and curteous. It is undergoing a renovation and because of that it is not very pretty on the inside. Our door had a 2 inch gap from the door to the floor which made it easy to hear other guests. We didn't hear our neighbors though, just those in the hallway. Our room was very spacious and nice. We think it was a smoking room because the smell still resonated in the area. Overall, I would definately come back again. You can't beat the price and the service.
Reviewed by traveler from Seattle, WA on May 15, 2006 |
| the hotel is ugly |
Overall: 2 |
Service
2 |
Condition
1 |
Cleanliness
3 |
Comfort
1 |
Recommend
No |
| not recomendet
Reviewed by traveler from Chicago,IL on May 10, 2006 |
| Decent stay |
Overall: 4 |
Service
5 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Good location, right off of main highway. Some construction going on so downstairs was dusty. Elevator quit on us while we were there for one evening...a bit inconvenient. Overall, I would still stay there again because the price was good, free wireless internet access, and a decent free breakfast buffet.
Reviewed by traveler from Trenton, NJ on May 10, 2006 |
| Would go back again |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| we were very pleased and would stay there again if we went back to phoenix again.
Reviewed by traveler from Plymouth, IN on May 10, 2006 |
| It was an okat stay |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| At least they feed you breakfast. I enjoyed making my own waffles. The hotel was hosting a ghetto wedding that disrupted our stay. Other than that it was okay. The area does not feel so safe. I was worried about my car all night. Hotel is next to an apartment bld.
Reviewed by traveler from Burbank, CA on May 6, 2006 |
| Not Bad if You are on a Budget |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Hotel staff was very friendly and helpful The free breafast was O.K. They were doing some remodling on the first floor However the room was clean and quiet and the hot tub was a lot of fun.
Reviewed by traveler from Naugatuck,CT on May 3, 2006 |
| would come back |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| it meets our need in a hotel
Reviewed by traveler from valentine az on May 3, 2006 |
| Nice Place to room |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Right off of 17 north, a nice center point to the northern side of Phoenix. What stood out was the staff. Very informative, very attentive. I went for leisure and found this hotel helped in that endeavor. My destination was PIR raceway(about 17-20 miles away) but with some alternative directions (thanks to the staff) going down Cactus Street, I was able to venture around and find some nice places and some convenience points(like a Walgreens, CVS, liquor store, other restauraunts and food places, grocery stores and shopping centers. The hotel is in a remodeling stage, but all ammenities are available, including the pool and a hot morning breakfast with made to order waffles. Other than some unfinished internal painting, the look and feel was great. Room was very clean and the nuker and fridge came in handy. Don't buy ice cream, there is no freezer in the fridge. Within walking distance is a 7-11, Stackers(a sandwich shop recommended by the staff), the restauraunt in the hotel has a bar, and there is two other restauraunts across the street including a sports bar. Have fun!!
Reviewed by traveler from Maryland on April 26, 2006 |
| quite good a hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| check in is quick. room is ready. No problem at all. will recommend to other travelers
Reviewed by traveler from Detroit on April 25, 2006 |
| Great for the money |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This was a great hotel for the small price: easy on/off of I-17, good breakfast buffet and bar, fantastic staff. Only complaint is that the room had a "used a lot" look, could definitely use some updating. But it's clean and safe, I would stay there again in a heartbeat!
Reviewed by traveler from Minnesota on April 12, 2006 |
| Good travel hotel |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This was a good, no frills travel hotel. The hotel was under construction while I was staying there, but you could hardly tell. There was no excessive noise, the corridors were clean, the rooms were clean, everything seemed to be in working order. The room I had was a bit outdated, but maybe that is still on the list to be remodeled...? The room was very clean, the beds comfortable. Free breakfast buffet was decent... nothing fancy. All in all a nice place to stay for a good price.
Reviewed by traveler from Los Angeles, CA. on April 12, 2006 |
| very impessed |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I have stood in many hotels over the past something years and I have found that the Ramada in Phoenix was a great choice. the rooms were spacious and clean. the swimming pool area was very enjoyable. The staff was very courteous and very prompt. I would definitely stay there again.
Reviewed by traveler from Louisville, CO on April 6, 2006 |
| Business trip |
Overall: 2 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| Not a very business friendly hotel, high speed is available but they do not provide hubs to use, if you go dial up the phone jack did not work plus no plug at the desk, the wires were stretched across the entire room!
Reviewed by traveler from Orange County, CA on April 5, 2006 |
| Great place to stay |
Overall: 5 |
Service
5 |
Condition
3 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Ramada was great. Good breakfast buffet included w/ room each morning. Friendly staff. Hot tub broke one night but the staff was fast to get it fixed. Some construction noise in the morning that looked almost completed. Overall will definately return.
Reviewed by traveler from San Francisco, Ca on March 27, 2006 |
| Best Kept Secret |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| We will always stay at this hotel during our trips to Spring Training. Although it is under remodeling it is well taken care of. The buffet is nice but could last alittle longer than 10am. Pool and Jacuzzi are kept up well also.
Reviewed by traveler from San Diego, Ca on March 24, 2006 |
| In process of remodel |
Overall: 1 |
Service
3 |
Condition
1 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| Has mildew smell and in process of remodel.
Reviewed by traveler on March 15, 2006 |
| If you're looking for something close... |
Overall: 2 |
Service
1 |
Condition
2 |
Cleanliness
2 |
Comfort
3 |
Recommend
No |
| If you're looking for something close... This would be a reasonable place to stay. If you're looking for a good hotel to stay at that will have good or better service and will make your stay in the area fun; look some place else. The staff was completely clueless as to the services in the area or even how to give you directions to well known places of interest. While we were staying there, they were more interesting in checking in others than helping you with modest requests. The amenities of the hotel itself were lacking dramatically. The water is so hot in the hotel, the shower is unable to provide adequate pressure to make it reasonable. The beds, typical low quality/cheap beds (i.e. uncomfortable).
Reviewed by traveler from Seattle, WA on March 7, 2006 |
| A little rough |
Overall: 3 |
Service
4 |
Condition
2 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| The hotel has been undergoing renovation for a long time now. The walls are a little thin so you do hear your neighbors. My next door neighbors were up at 5AM Sunday. The price is right.
Reviewed by traveler from Santa Rosa, CA on March 7, 2006 |
| Never Again!!! |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
2 |
Comfort
3 |
Recommend
No |
| This was the worst hotel I've ever stayed in! We had poor, unfriendly service and the hotel itself was in a poor state. Asked for a blanket, said "come and get one" but there were none when I arrived to pick it up. Bathroom wall paper was coming down and so were the ceiling tiles (along with some broken tiles). Shower had a leak in the hose so we only got 1/2 pressure of water. Continental breakfast had to be eaten in the eating area or they would charge, including coffee! Stairway to rooms was scary, looked like you could get mugged in them! Disgustingly dirty - foul. I will definately pay more to stay in a better hotel next time!
Reviewed by traveler from Walla Walla, WA on March 6, 2006 |
| Very nice hotel |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Very comfortable and affordable, with a nice hot breakfast included in the price. My only criticism is that my room faced the highway, and the morning traffic woke me up before I wanted to.
Reviewed by traveler from Tucson, Arizona on December 14, 2005 |
| The Worst Hotel Ever |
Overall: 1 |
Service
2 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| This was the worst hotel I've ever stayed at in my life. For work I travel approximately 75% of the time to Asia, Europe, Canada, and all around the US. I have never in my life stayed at such a shoddy, poorly run hotel. Our sink was broken and leaked all over the floor. Our hair dryer was broken and instead of fixing it, they put a new hair dryer (still in the box) in our room for us to assemble and install ourselves. They didn't clean our room the first day and never replaced our towels, soap/shampoo, or glasses. This was an awful, awful experience.
Reviewed by traveler from Salt Lake City, UT on December 7, 2005 |
| Nice folks, and beat-up walls I can take, but noise ... ecchhh. |
Overall: 2 |
Service
4 |
Condition
1 |
Cleanliness
4 |
Comfort
1 |
Recommend
No |
| We stayed at this hotel over Thanksgiving 2005, and our experience was unsatisfactory, plain and simple. However, it's not clear that the hotel itself was to blame. The problem was severe noise from neighboring rooms extending into the wee small hours that made it all but impossible for us to sleep. This persisted despite the fact that the very helpful staff moved us after the first bad night, and appears to be a combination of a noisy clientele (not much the hotel can do about that) and thin walls that let all the noise through (which they really should address). Don't stay here unless you're more immune to room noise than we are. This said, it's actually reasonably comfortable in other regards, although the interior is beat-up and needs paint. Front desk staff were polite and as helpful as they could be, the room was kept clean, and the breakfast buffet (included) was quite good. These positives, unfortunately, do not suffice to make up for the great negative of the place being too noisy for sleep.
Reviewed by traveler from White Rock, NM on November 29, 2005 |
| good for the business traveler |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| 2 blocks off rte 17. decent hot and cold breakfast. free in room internet connection. bar has $2.00 drinks from 5 to 7, good for taking the edge off after a busy day. not close to Sky Harbor airport, 30 minute drive. hot tub and pool open until 10. tourists would be better off in Scottsdale.
Reviewed by traveler from Philadelphia on November 23, 2005 |
| will stay elsewhere |
Overall: 3 |
Service
2 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| The place is too big, too noisy,and too rundown.
Reviewed by traveler from Bakersfield, CA on November 15, 2005 |
| Cheap and Adequate |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| Cheap alternative on the outskirts of the Metrocenter. Facilities are a bit run down, but there is rennovation work in progress. Nothing to commend it; nothing to detract from it. A middle 3 of 5.
Reviewed by traveler from Los Angeles, CA on October 12, 2005 |
| Was satisfied with my stay. |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| I'll admit that when i first got the reservation for this hotel i was a bit skeptical but it was the only affordable hotel i was able to get. It ended up being a big suprise. The breakfast was very good & the room was always clean. Very good air conditioning & the atmosphere was friendly. Would definately go back if i get a chance.
Reviewed by traveler from Brooklyn, NY on October 5, 2005 |
| Very friendly and comfortable |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Everyone was very friendly and tried very hard to please us. The complimentary breakfast was good and tasty, we liked it. The beds were comfortable. The only thing that bothered us was the TV did not have closed captioning for the hard of hearing. We did not want to disturb the other guests.
Reviewed by traveler from Fort Lauderdale, Florida on October 5, 2005 |
| middle of the road |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
2 |
Recommend
Yes |
| aesthetically this hotel was middle of the road and is probably in need of a revamp to get up to date with the times. but it's not a bad place to stay, and i would stay there again. free wireless internet is a huge redeeming factor, and the reason why i stayed there is the first place. connectivity is key.
Reviewed by traveler from san francisco, ca on September 28, 2005 |
| Great place to stay. |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| We stayed for 6 days and 6 nights and went south to Tempe and north to the Bumble Bee Ranch to ride horses. It was right on the Interstate and easy to find. Everyone was pleasant and helpful. The whirlpool was relaxing and swimming pool just the right size. Thanks for a great time.
Reviewed by traveler from Luverne, Al. on August 13, 2005 |
| They'll See Us Again |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Great hotel with an excellent location to everything we wanted to see.
Reviewed by traveler from Eureka, CA on June 23, 2005 |
| best you will find for the $$ |
Overall: 3 |
Service
2 |
Condition
2 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This is by far the best overall accomidations you will find for this rate. Breakfast was very good, try the waffle machines.
Reviewed by traveler from Houston, TX on June 22, 2005 |
| average |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| decent accomodations but nothing special. good breakfast
Reviewed by traveler from atlanta on June 4, 2005 |
| Good Hotel |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel is not very close from downtown but it is well located for restuarants and quick access to the I-17 freeway. The hotel itself is fairly good...
Reviewed by traveler from Sunnyvale, ca on June 2, 2005 |
| Great value for Price |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This hotel was very good, great staff and excellent breakfast included. very good value for the money.
Reviewed by traveler from Camarillo, Ca on June 1, 2005 |
| Nice Comfortable Hotel |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| A very decent, reasonbly-priced hotel with spacious rooms, a good swimming pool and free breakfast. I would stay here again if in Phoenix.
Reviewed by traveler from New York, NY on May 31, 2005 |
| Stay somewhere else |
Overall: 2 |
Service
3 |
Condition
2 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| This hotel/motel needs to be remodeled. It looks in somewhat shabby condition. Also, the fire alarm went off in the morning and no one could say why. The television did not work at all and they did not offer any discount to compensate for it. There are better choices in the area -- stay somewhere else.
Reviewed by traveler from Olathe, KS on May 18, 2005 |
| Great wireless internet service. |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| Great wireless internet access. Staff were friendly and free breakfast was good. Central location to Pheonix.
Reviewed by traveler from New Orleans on May 10, 2005 |
| Nice hotel, large rooms |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Nice hotel for this price. Rooms are large. Full breakfast is included. Staff is helpful.
Reviewed by traveler from New York, NY on May 4, 2005 |
| Would reccommend and use again |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The staff here was very friendly and we enjoyed the buffet breakfast. The HEATED spa was also nice.
Reviewed by traveler from Bethlehem, PA on May 1, 2005 |
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