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| Ramada Inn & Suites Sea-Tac Airport |
Ramada Inn & Suites Sea-Tac Airport in Seatac, Washington |
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Ramada Inn & Suites Sea-Tac Airport
16720 International Blvd
Seatac, Washington 98188
Call Expedia at: 1-800-551-2409
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Ramada Inn & Suites Sea-Tac Airport Reviews
| Traveler Ratings Summary for Ramada Inn & Suites Sea-Tac Airport
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Overall: 2.63 |
Service
2.44 |
Condition
2.69 |
Cleanliness
3.07 |
Comfort
2.94 |
Recommend
47.06 % |
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| No Service |
Overall: 1 |
Service
2 |
Condition
1 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| Front desk agents where not very friendly or helpful
Reviewed by traveler from Mililani Hawaii on July 20, 2006 |
| Shuttle service |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Our biggest grip was that the airport shuttle was so slow. Other hotel shuttles circles 3-4 times before ours showed up -- probably 30+ minutes. At 11:00 at night with children this was an eternity.
Reviewed by traveler from Phoenix on July 11, 2006 |
| Hotel was mediocer at best. |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
2 |
Comfort
3 |
Recommend
No |
| Our stay at this motel had many problems minor and major. Our room was fairly clean however the bath room had hair on the floor and the shower stall appeared as though parts of it had not been cleaned. The rear door which led to the main parking area was a single person metal door that was broken and allowed anyone from the street to enter and an area that was not monitored and led directly to the rooms. An airport shuttle was advertised as 24 hrs a day. We needed a shuttle to the airport at 3:30 AM. The desk cleark was asleep, delaying the call to tshuttle driver and the shuttle driver was asleep and could not be arroused or found for nearly half an hour. This made the check in at the airport much more stressful due to our delayed arrival. 45-50 minutes was lost just waking people up that were on duty. The day crew was very helpful and effecient.
Reviewed by traveler from Yakima, Washington on July 7, 2006 |
| Convenient - Friendly Service |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I took a red eye from Hawaii to Seattle. The hotel let me check-in by 10:00am. The front desk clerk let me wait in the lobby and use their wireless Internet connection while I waited. I'd recommend the hotel on that type of service alone.
Reviewed by traveler from Honolulu, HI on July 6, 2006 |
| Not impressed at all. |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| listed as sleeps 5, (only if you pay extra for bed which really didn't fit in room). Very cold pool. 2 towels for 5 people. 1 cup coffee pot. Very rude and uncaring hotel staff. Very unsatisfying and uncomfortable vacation.
Reviewed by traveler from Spokane WA on July 6, 2006 |
| Would stay there again |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Our room was nice, we got just what we asked for. There was plenty of parking and doors to get in with out going all the way to the front of the building. The pool was nice and it was nice having a place to eat right in the hotel.
Reviewed by traveler from Oakridge Or on July 4, 2006 |
| Convienient for the price |
Overall: 3 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| The hotel is close to the airport, clean, lets you check in late and has a shuttle service that you can call from the airport. Overall nothing spectacular, but good if you have to catch an early flight like we did.
Reviewed by traveler from Honolulu on June 29, 2006 |
| Ramada Seatac |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| OK basic hotel, clean, pleasant.
Reviewed by traveler from near Seattle on June 28, 2006 |
| Need for improvement |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| 1. We had to request, every day, proper number of towels for guests! 2. Only one person available foe help. He was the shuttle driver, repair T.V. reception, and the one who would deliver linen when needed!
Reviewed by traveler from Naperville, IL on June 28, 2006 |
| Too tired to care! |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
2 |
Comfort
1 |
Recommend
No |
| We came in on a very late flight and had made reservations for a non-smoking room but because we had used Expedia and not Ramada directly, they did not guarantee a non-smoking room. It was too late to go somewhere else and we had pre-paid for the room so we stayed. The man at the desk was extremely curt and not helpful at all. The room was apparently on a total smoking floor. The room was clean but very warn and a room that had obviously been used by smokers. The bed was very hard and there weren't any extra pillows available. The shower was great but the knob to pull out to turn the water from bath to shower was broken off so you had to pry it out with your fingernails to get the shower to come on. It was not the worst hotel we have every stayed at but we are pretty easy to please and this one was not a hotel we plan to revisit.
Reviewed by traveler from Anchorage, AK on June 28, 2006 |
| Not recommended - sevice poor |
Overall: 1 |
Service
1 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| Hotel staff was very un- 'accomodating' when I tried to get into my room 2 hours before their 2pm check in time. In order to prepare for a 2pm meeting I had to 'shower' and get dressed in their lobby bathroom since "check in time is not until 2pm - no exceptions"
Reviewed by traveler on June 28, 2006 |
| Not impressed |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
1 |
Comfort
2 |
Recommend
No |
| I was not impressed. The hotel smelled like smoke. The bed had hair in it and the lamp one of them had no light bulb. They didn't have extra pillows and they only had 2 towels for 5 people.
Reviewed by traveler from La Conner, Wa on June 20, 2006 |
| Really awful |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| Noisy, right off busy road. Floors didn't feel clean, room smelled like the chinese restaurant downstairs. Parking lot was behind the building, check-in parking was all full (even the handicapped parking which was where the desk clerk was parked. She did not have a handicapped tag on her car and when she rushed out to her car for something, she appeared to be quite mobile.)
Reviewed by traveler from colorado on June 17, 2006 |
| Not impressed |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| The desk person was curt and abrupt. Did not seem concerned about our needs.
Reviewed by traveler from St. Louis, Mo. on June 14, 2006 |
| Horrible Hospitality |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| Hotel front desk people were very unhelpful. It took them 3 hours and 3 phone calls for someone to bring me an alarm clock (was apparently taken from the room before I checked in). You can hear the rain dropping into the gutters and the drunks running thorough the hall ways at 2:00am.
Reviewed by traveler from Los Angeles, CA on June 1, 2006 |
| Value within the price range |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This hotel is conveniently close to the airport with adequate parking
Reviewed by traveler from South Africa on June 1, 2006 |
| Poor service says it all |
Overall: 1 |
Service
1 |
Condition
3 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| Four times we requested, both in person and via phone, to have a new - working - iron in our room. Upon departure we still didn't have a working iron. My fiancee' was summarily ignored upon check out and once the desk person did come out of the office, she was rude. I have stayed at numerous "low budget" hotels in this area and this was by far the worst treatment I have recieved. I will not be back.
Reviewed by traveler from Spokane, WA on May 31, 2006 |
| Nice for its price range |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| This hotel was a nice hotel for the amount we paid to stay in it. There was a few problems like the light fixtures had no light bulbs in them and the remote to the tv didn't work but other than that, the rooms were nice and the hotel itself was comfortable.
Reviewed by traveler from Forest Grove, OR on May 30, 2006 |
| Terrible Comfort, Service Was Even Worse |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
2 |
Comfort
1 |
Recommend
No |
| Non-functioning toilet, non-functioning microwave, non-functioning coffee maker, disabled smoke detector, tv would not turn off without having to unplug it, missing light bulb in lamp, no alarm clock, no hangers, no telephone books... No apology. We paid for accommodation for three people and never once received three towels (only two). The manager seemed miffed that we were so troublesome to bring up these shortcomings, less concerned with serving her present customers (us) and more concerned with charging the previous customers for stealing the alarm clock. On a positive note, the hair dryer worked with no problems at all.
Reviewed by traveler from Minneapolis, MN on May 29, 2006 |
| Parking lot theft |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
No |
| I realize that hotels are not responsible but there were car break ins while we were there. Hotel in high crime district. Also received room reservation for someone else with same last name at check in(and visa versa)
Reviewed by traveler from Utah on May 26, 2006 |
| Blah!! |
Overall: 1 |
Service
1 |
Condition
2 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| Very basic room. Bad counter service. Room was even missing a clock.
Reviewed by traveler from Alaska on May 24, 2006 |
| Good location |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Morning staff may not have "had their coffee".
Reviewed by traveler on May 24, 2006 |
| OK for the price, but don't expect much |
Overall: 3 |
Service
1 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| No one answered my call from the courtesy phone for the airport shuttle (at 10pm, despite the fact that the shuttle is 24 hrs) and no one answered the phone when I called the direct hotel number from my cell phone. Luckily, the shuttle just showed up after about 20 minutes of waiting and calling. No reason was given as to why the phone wasn't answered. The next morning, the front desk person was extremely rude and unhelpful when asked for assistance to get downtown, and couldn't provide any information about the bus system. When I asked her to call a cab for me, she called a private company (driver with a Lincoln Town Car) that ended up costing much more than a cab would have. That said, the room was clean, the hotel was quiet, and if low cost is your primary objective in searching for a hotel then this hotel is just fine.
Reviewed by traveler from Stone Mountain, GA on May 24, 2006 |
| Very Close |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel was very close to being excellent. The staff was very friendly and willing to help out. The room was clean. And overall I was impressed. The only downfalls were when we checked in, right at 2:00, there was only one lady working at the front desk. She was friendly, helpful, but clearly overwhelmed. The phones were ringing off the hook, and there was 5-6 people waiting to check in. Not her fault, they just needed more people there. Second, one of the locks on our room window was broken, so the window didn't seal all the way. It alowed in slightly more sound than normal. I'm a hard sleeper though, and it didn't keep me up at all. Overall, I'd recomend this hotel to anyone.
Reviewed by traveler from Madison, WI on May 9, 2006 |
| Great staff |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The room and service was excellent. However, we were only there for an hour due to a medical emergency. The staff was professional and told us how to get our money back on the room. We liked what we saw during the short time we were there. We would stay there again!
Reviewed by traveler from Port Orchard on May 9, 2006 |
| I will stay there again |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel was nice and clean I will stay there agian I wish the pool was open 24hrs that is the only baf thing
Reviewed by traveler from Spokane WA on May 3, 2006 |
| Just satisfactory |
Overall: 3 |
Service
2 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| For the low price, this hotel is a good bargain. Rooms were clean. However the guest services people were a bit rude and curt in their responses. No breakfast available.
Reviewed by traveler on April 26, 2006 |
| You get what you pay for! |
Overall: 3 |
Service
2 |
Condition
4 |
Cleanliness
4 |
Comfort
2 |
Recommend
Yes |
| SeaTac Ramada is a cheap hotel. This hotel serves a purpose at a low cost, but - as is normal with hotels in this price range - it is poorly managed so don't expect comfort or service. On the positive side it was: - inexpensive, - functional, - clean, - convenient to the airport - has a 24/7 shuttle service running every 30 minutes. On the negative side: - check-in was slow - the only check-in person was simultaneously talking with 3 guests and 2 more people on the telephone - they couldn't find my reservation and I had to call Expedia myself on my own phone to have the reservation re-faxed - the luggage carts were all left overnight loaded with hotel supplies and I had to unload one myself to use it for luggage - Although I booked a 2 room suite with 4 person occupancy, the bedding for the second bed (pull-out sofa) was not in the room. We had to call for the bedding for it, wait 20 minutes for it to arrive and make it up ourselves. - The sofa bed was so uncomfortable my kids decided to sleep on the floor in preference to it - the non-smoking room had recently been smoked in - the couple in the room above had a yelling contest at 3AM
Reviewed by traveler on April 26, 2006 |
| reminded me of my college apartment |
Overall: 1 |
Service
1 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| It was this type of experience that reminds me never to select hotels based on price.
Reviewed by traveler from Chicago, IL on April 19, 2006 |
| Very Good Stay |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| It was a very comfortable hotel to stay in. Friendly and fast service. The room was nice and clean.
Reviewed by traveler on April 18, 2006 |
| Good basic hotel for the price. Kids loved the pool. |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Great basic hotel. No frills, but a great price and location.
Reviewed by traveler from Burlington, WA on April 13, 2006 |
| Horrible |
Overall: 1 |
Service
2 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| It was dirty. Sheets and curtains had holes. Whole places smelled like the Oriental Restaurant that was in lobby. We expect noise from the airport. Our room was also right on a highway and next to a construction site, so we never needed an alarm clock. It also had a great view of the cemetary also. Was glad to check out and get refund!
Reviewed by traveler from Indianapolis on April 12, 2006 |
| Would never stay there again |
Overall: 1 |
Service
1 |
Condition
2 |
Cleanliness
2 |
Comfort
1 |
Recommend
No |
| Arrived and tried to check in at noon and was told to come back after 2:00 PM. Told them we had a business meeting and we may not be able to get back until late. They had no solution other than come back later. Other disgruntled guests were waiting the lobby with the same problem. Asked for a non- smoking room and received a "non-smoking" room on an all smoking floor. Did not know it until we returned late from our meetings and was told there were no other rooms. Then I was told I should have said something earlier.
Reviewed by traveler from Denver on April 12, 2006 |
| OK for short stay to catch a flight. |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| The value was fine for a short stay while making airline conections.
Reviewed by traveler from SW Florida on April 5, 2006 |
| Okay if it is a short trip with kids |
Overall: 3 |
Service
1 |
Condition
3 |
Cleanliness
3 |
Comfort
2 |
Recommend
Yes |
| The hotel was okay. Any kind of service from the front desk(I.E. asking for more towels or pillows) is a waste of time. You are better off going down there and getting them yourself. Pool was great. Small enough for the kids. The room was okay but the pillows were very flat. The hotel is okay if you are only staying for a few days. Any longer then that I would not recommened this hotel.
Reviewed by traveler from Middleton, Id on April 5, 2006 |
| Noisy |
Overall: 2 |
Service
2 |
Condition
1 |
Cleanliness
4 |
Comfort
2 |
Recommend
No |
| The hotel is very noisy and hard the sleep in. Insulation between rooms and floors in not sufficient to stop noise from other occupants. The people above me were up all night walking around and using the TV. Unfortunately they keep me up most of the night. The people at the front desk were not American's and spoke very little English. They didn't understand the problem and request for a change in rooms. Unfortunately the second night went as badly as the first.
Reviewed by traveler from Denver, CO on April 3, 2006 |
| Leave the car at home |
Overall: 3 |
Service
4 |
Condition
2 |
Cleanliness
4 |
Comfort
2 |
Recommend
No |
| Although located almost directly across from the SeaTac Airport entrance, you can't get there from the hotel parking lot since the necessary left turn in not possible. On the weekends, the downstairs restaurant is packed and noisy, and there is no parking in the hotel's lot. Back security door does not lock, and access through the lobby is terribly designed.
Reviewed by traveler from Harrisburg, PA on March 29, 2006 |
| Big rooms, nice interior pool |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The hotel is about a 3 minute drive from the airport car rental garage at the terminal. Although within sight of the control tower and runway, there was no sound of jet activity at night. There is a restaurant on the premise although we didn't take advantage of it. I could not find stairs so had to take a slow elevator up just one floor several times daily. The interior heated pool was clean and comfortable and not being taken advantage of by many guests. Our room had an included refrigerator, microwave, and tv in both the bedroom and living room. Clean and comfortable for a low price.
Reviewed by traveler from Norway, ME on March 29, 2006 |
| Worst hotel I've stayed at in years! |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
2 |
Comfort
1 |
Recommend
No |
| Sleeping your car or in the terminal will be just as relaxing as staying at the Ramada Inn & Suites. The floors echo every footstep and the plumbing is so badly insulated that you think that someone is continuously running water in the bathroom or worse. Really, don't stay here unless you have no other choice. I was very disapointed and will never stay at a Ramada Inn again.
Reviewed by traveler from San Diego, CA on March 24, 2006 |
| Wake up calls that don't happen |
Overall: 3 |
Service
1 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel is great - clean, comfortable room. Restaurant on site is a plus though limited in variety. Only complaint is the alarm clock in the room wasn't working so I ordered a wakeup call two different times but didn't get them. The third day worked but the attitude was less than nice. Seems it was my fault for not coming down to the lobby and watching that it was entered. Hmmm.
Reviewed by traveler from Lebanon, OR on March 23, 2006 |
| Good value for money |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| No complaints except for the internet connection. The wireless connection in the lobby as well as the network connection in the room was horrible.
Reviewed by traveler on March 23, 2006 |
| couldn't believe this was a Ramada |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
3 |
Comfort
4 |
Recommend
No |
| The only good thing about this hotel was the shuttle to the airport. Customer service classes needed badly. They are in much need of towels. The bathroom door in our room didn't close, one day they didn't even clean one of our rooms. It felt unsafe and we had to park next door at the bank because they had no parking. I would never stay there again or recommend it.
Reviewed by traveler from Hesperia, Ca. on March 16, 2006 |
| Poor Service |
Overall: 2 |
Service
1 |
Condition
3 |
Cleanliness
1 |
Comfort
3 |
Recommend
No |
| Asked for extra hangers (was given 3) never got them, finally bought our own. We were at the hotel for 6 days. Sheets were not changed, trash cans not emptied on several days. When my son called us at the hotel, was told we were not registered. Beds were fine, overall condition of the hotel was fine, but the service stunk!
Reviewed by traveler from Indiana on March 14, 2006 |
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