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| Country Inn & Suites at Mall of America |
Country Inn & Suites at Mall of America in Bloomington, Minnesota |
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Country Inn & Suites at Mall of America
2221 Killebrew Dr
Bloomington, Minnesota 55425
Call Expedia at: 1-800-551-2409
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Country Inn & Suites at Mall of America Reviews
| Traveler Ratings Summary for Country Inn & Suites at Mall of America
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Overall: 4.39 |
Service
4.32 |
Condition
4.39 |
Cleanliness
4.42 |
Comfort
4.35 |
Recommend
93.55 % |
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| Perfect setup for Mall of America |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Great location, I was on business & my nanny & kids enjoyed the mall proximity, breakfast & pools. The on-location restaurants are handy too.
Reviewed by traveler from Dallas on June 14, 2006 |
| Great Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Wonderful Hotel! Friendly people, great location, and great hotel! Buffet breakfast tasty. Great variety, and delicious waffles. Would definitely go to this hotel again. A 5 minute walk to the mall, or you can use the shuttle.
Reviewed by traveler from Tupper Lake, NY on June 3, 2006 |
| Great location |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Friendly staff. Close to airport and MOA. Good breakfast with many healthy options. Nice pool and hot tub.
Reviewed by traveler from Sturgeon Bay, Wi on May 31, 2006 |
| great hotel great staff very friendly |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The staff was very friendly breakfast was good, the rooms were clean and the beds were comfy.
Reviewed by traveler from fairless hills, pa on May 31, 2006 |
| Mall of America Get-Away |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| My husband, our 3 little kids, & I stayed at the Country Inn & Suites directly across from the Mall of America on 5/20/06. Check-in went smoothly and the desk staff was friendly. Our king suite had a king bed in a separate room and a pull-out couch in the main room, with a microwave and a mini-fridge. According to Expedia, our suite slept 5 people; 2 in the king bedroom, 2 on the pull-out couch, and 1 on a roll-away which could be requested; however I'm not quite sure where the roll-away would have been set up. Our 3 kids are little, though, so they all fit on the pull-out couch. The 2 swimming pools (depth 3 to 5 feet) and 2 hot tubs were a big hit with our family. We surmise that there are 2 of each so that the hotel can clean 1 at a time and therefore not have to close the swimming area. Blow-up beach balls, swim goggles, Tylenol, & aspirin are available in the lobby vending machine. The breakfast buffet included cold cereal, instant oatmeal, apples, donuts, toast, bagels, English muffins, microwave-able French toast, boiled eggs, yogurt, coffee, tea, cocoa, milk, & orange juice. My only complaint was that when my kids and I stopped in to get a spoon for my son's medicine, one of the employees said that the kids couldn't be in there with wet swimsuits. Actually, the kids' swimsuits were completely dry, as was their hair; we had not yet been to the pool that morning. We were not taken to task over our bare feet, however, which we should have been!
Reviewed by traveler from Brooklyn Park, MN on May 16, 2006 |
| Good choice |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This is the second time we have stayed at this hotel. Both times we have been very pleased with both the room and the staff.
Reviewed by traveler on April 26, 2006 |
| Impressive Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Very friendly staff. Excellent breakfast bar.Very comfortable and large rooms.
Reviewed by traveler from Michigan on April 19, 2006 |
| Great Place to Stay |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| This hotel was a great place to stay. Good location right across the street from the Mall of America. Also can catch the train to downtown very easy. Overall, great place!
Reviewed by traveler from Bismarck, ND on April 19, 2006 |
| Enjoyable trip |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| When we arrived at the airport, all it took was a telephone call to Country Inn & Suites and the shuttle arrived about 20 minutes later as promised. The shuttle service to the Mall of America was great. Our stay was enjoyable. My children loved the pools - even though one was closed. The restaraunts located next to the motel were convenient. I would definitely recommend this motel to others.
Reviewed by traveler from Dalton, GA on April 17, 2006 |
| Country Inn & Suites at Mall of America |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
2 |
Recommend
Yes |
| Not bad, small pool, not very good breakfast, and rooms weren't vvery comfortable. Overall a 3
Reviewed by traveler from MN on April 12, 2006 |
| Polite front desk help |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel was very busy and managed very well. The front desk help was exceptional.
Reviewed by traveler from Lapeer, Michigan on April 6, 2006 |
| Can't Wait to Go Back! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| We've stayed here twice now, and found it much nicer than another hotel nearby. You can't beat the convenience of the location to the Mall of America. The staff is very friendly and helpful, the rooms are comfortable, and the breakfast is fantastic.
Reviewed by traveler from Kansas on March 31, 2006 |
| Pleasant atmosphere! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Enjoyed my stay. Would definately go back.
Reviewed by traveler from Kewaunee, Wi on January 12, 2006 |
| excellent accommodations |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We've been to many hotels in the past, so we were expecting some small issues to occur. This never happened. We've never been treated better by any hotel at all. Whatever we asked for, from additional pillows to gauze with tape (daughter scraping her knee in the pool) they had them for us quickly. One day, we decided to stay in the room until mid afternoon and the maid service was wonderful, asking when we would like them to return. If I had to find one little thing, one of the whirlpools was a little warm for us. The temperature never left 140 degrees. It was not a situation of getting used to the temp, we just couldn't get in it. On our last day, we went to the mall in the afternoon and the hotel had actually called the shuttle service to see if she could make a special trip for us so we didn't have to wait 45 minutes for the next shuttle. That was so wonderful and just about sums up our whole experience there. They were all very accommodating and great. The staff was very professional and friendly and really listened to us. Hands down, the best hotel experience we have ever gotten. This was a great thing as this was our first vacation ever with our daughter ( she's 11) so you can understand our delight.
Reviewed by traveler from Chicago on December 28, 2005 |
| Good family place and easy access to mall. |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I thought that the staff could use some customer service skills, I was a bit disappointed that when breakfast is 10:30 that if you were even in the room eating they turn a key to CUT YOU OFF of drinks, close the toaster and put away. Unfortunately IF you arrive at 10:00 you get what you see, which really should mean "quantities limited" therefore they should re stock ALL items. It cost us 30.00 a day to to elsewhere.
Reviewed by traveler from Scottsdale Arizona on December 20, 2005 |
| Going back in August, will definitely stay again! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This Hotel is lovely, from the fireplace and confy chairs in thte lobby , the friendly and helpful staff at the front desk. The rooms are spacious and comfortable. With an attached pool and two attached food outlets, not to mention directly across the street form Mall of America, it was the perfect place to stay. We are returning in a few months, and will definitely try to stay here again.
Reviewed by traveler from Las Vegas, NV on December 9, 2005 |
| Amazing service |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel offers the best price/service tradeoff i have ever seen. From the minute we walked in the door to the moment we left, we felt welcomed and appreciated. They allowed us to check in early, the front desk called a cab when we needed it, gave us a free hearty breakfast, and got us to the airport in a comfortable shuttle. The entire experience was fantastic. We recommend Country Inn & Suites at Mall of America to anyone traveling to St. Paul.
Reviewed by traveler from Redwood City, CA on November 22, 2005 |
| Convenient |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| It was a convenient hotel to the Mall of America. The shuttle service was excellent! We were only there two nights and did notice you could hear a lot going on in other rooms.
Reviewed by traveler from Tennessee on November 16, 2005 |
| Clean and convenient |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This hotel is close to the Mall of America and the airport, which were both bonuses for our family. The rooms were clean, and there is a continental buffet breakfast served each morning. The two pools are great for the kiddos to take a break, and adults can relax in the two spas adjacent to the pools. The only negative was that housekeeping would call us from across the hall even if our "Do Not Disturb sign" was posted, and then offer to change out towels and trash only. They did not return or offer to return to do a full cleaning of the room after we left the room for the morning.
Reviewed by traveler from Lubbock, TX on September 28, 2005 |
| Great location |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I would recommend this hotel because of the great location, cleanliness, and mostly, the friendliness of the staff.
Reviewed by traveler from Mason City, IA on September 25, 2005 |
| Highly recommend |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This motel is the "closest" to the mall. It is right across the street, you can just walk right over. It has a TGI Fridays and an IHOP that you can walk to without even leaving the building. The motel staff was exceptional. Very friendly and even printed up maps to local golf courses for us. I cannot say enough good about this motel and its staff. The only thing I was not "extremely" happy with was the air conditioner. It was a bit noisy, but, not enough to ruin your sleep.
Reviewed by traveler from Streator Illinois on August 30, 2005 |
| Would stay here agian! |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Stayed for 4 nights in this hotel with my daughter. The entire staff was wonderful, especially everyone at the desk! The shuttle from airport to hotel and to the Mall was great! Saved us some $ because we didn't have to rent a car. It is very true you can walk across the street and be at the Mall if you want instead of taking shuttle, I felt very safe and comfortable at this hotel and next time we go we will stay here agian! Very family oriented, and TGI Friday's and IHOPS attached was wonderful. Breakfast supplied by hotel was good also! No complaints from these travelers!
Reviewed by traveler from Ohio on June 30, 2005 |
| What's up with the smell |
Overall: 3 |
Service
5 |
Condition
2 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| Entered the lobby, noticed an immediate "odor". Was informed that a child had vomited earlier that day....That was Thursday - the smell still remained when we left on Monday morning.... The people were GREAT. They were very helpful. The beds were ok. Not bad for the price, but would not stay there again.
Reviewed by traveler from Chicago, IL on May 31, 2005 |
| location |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Very convenient to Mall of America
Reviewed by traveler on May 25, 2005 |
| Not impressed |
Overall: 2 |
Service
4 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| The property is OLD and not well maintained, it is heavily used due to its proximity to the Mall of America. The bed was very uncomfortable and the furnishings in the room seemed to be heavily worn. The furnace/AC unit rattled because it was missing screws needed to attach it to the wall. Very dissapointing and over priced!
Reviewed by traveler from Seattle, WA on May 25, 2005 |
| Good hotel by mall of america (across the street) |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| a few buddy's of mine wanted to stay close to the Mall of America and enjoy the amenities of the 4th floor there. It's perfect for anyone who wants to spend a day or two at the mall.
Reviewed by traveler from faribault, MN on May 17, 2005 |
| It was just ok |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| A bit overpriced but certainly convient to the Mall of America and other businesses. Staff is nice, hotel is fine but nothing special.
Reviewed by traveler from Austin, TX on May 11, 2005 |
| Can't get closer to MOA! |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| Literally across the street from the Mall of America. You can easily and quickly walk across the street. The breakfast was very good -- great variety, great help, clean and convenient. Our only complaint is that the mattresses were very soft and saggy. Hopefully this is the exception and not the rule.
Reviewed by traveler from California on May 10, 2005 |
| Would definitely stay again. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Staff was extremely friendly and helpful.
Reviewed by traveler from Waynesville, NC on May 4, 2005 |
| Don't Expect A Good Night Sleep! |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel was a 4 except for the fact that you could hear anything and everything going on. The walls were paper thin. I did not get a good night's rest because of this!
Reviewed by traveler from Palmetto, FL on May 4, 2005 |
| Very satisfied |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My daughter and I went for a mother - daughter long weekend and found the hotel staff very helpful. The hotel was very clean and the location was great. Plus the shuttle to and from the airport and mall was great.
Reviewed by traveler from Irving, Il on May 3, 2005 |
| I would stay there again |
Overall: 4 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| Be prepared to pay the bill before your stay, which I don't think is right. Overall nice hotel and love the convenience to Mall of America, IHOP, and TGI Fridays. The beds were comfortable but pillows were to flat.
Reviewed by traveler from Joice, IA on February 28, 2005 |
| Convienient to mall of America |
Overall: 4 |
Service
2 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Hotel service was abysmal, never did receive pillows I needed for my room (after 2 calls.) Rooms were clean, quiet.
Reviewed by traveler on January 22, 2005 |
| Cozy, Warm, and Confortable place to stay |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Close to the airportCovenient to go to Mall of AmericaWireless Internet availableFree PC with a printer available at front desk(suitable to check-in and print your boading pass for your flight)well-maintained exercise room and indoor pool
Reviewed by traveler from Tokyo, Japan on January 17, 2005 |
| Very Family Orientated |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We stay at Country Inn/Mall of America a couple times a year. Their suites are perfect size for me and my three kids. The kids really enjoy the two pools and two hot tubs. It's close to Mall, Zoo, etc. Always very clean. The breakfact is exceptional. I highly recommend. Shannon
Reviewed by traveler from Redwood Falls, MN on January 13, 2005 |
| Convenient to the Mall |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| The hotel location was extremely convenient to go to the mall. Since it is directly across the street, you are not restricted to the times of the shuttles or the expense of a cab ride. The hotel was clean and the staff was friendly and helpful.
Reviewed by traveler from Pennslyvania on January 12, 2005 |
| The best customer service I have ever had. |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The custom service was great. It started with being picked up at the airport to check out. Everything was great. One night I was looking for a bottle of water, all the vending machines were out, I went to the service desk and the person there went to the employees breakroom and got two bottles for me.
Reviewed by traveler from PA on January 12, 2005 |
| The Hotel was OK |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| it was just ok
Reviewed by traveler from Cedar Falls Iowa on December 19, 2004 |
| Comfortable, Clean, Good Value |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| This is a very serviceable hotel. The Mall of America is easily within walking distance, there are two restaurants attached to the hotel, and the airport is minutes away. The room was comfortable and clean and the price was right. Very recommendable for its class.
Reviewed by traveler from Denver, CO on December 18, 2004 |
| Very impressive ! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Very modern rooms, clean.Convenient to restaurants and Mallof America
Reviewed by traveler from canada on December 17, 2004 |
| Country Inn & Suites at Mall of America |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel is right across the street from the Mall of America. IF you do not feel like walking they offer a shuttle. The rooms were very clean and the staff was very friendly. They have a continental breakfast that has a variety of foods.
Reviewed by traveler on November 18, 2004 |
| Convenience is second to none |
Overall: 5 |
Service
5 |
Condition
3 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| We flew into MSP and called the hotel upon retrieving our luggage. The van was there in the time we were told. Just a few minutes drive and we were at the hotel. The shuttle goes to the Mall of America on the hour and this amenity is outstanding! Very helpful and friendly drivers are an asset to this property. The front desk personnel were always helpful. On my next trip to Minneapolis, I will be staying at this hotel again without a doubt!
Reviewed by traveler from Austin, Tx on November 18, 2004 |
| Convenient Location |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| This hotel is in the best location to the Mall of America. We brought our teenagers along and could let them walk to and from the Mall of America without worry. The young children liked both of the warm pools and my husband liked the hot tub. The breakfast buffet was nice. Variety of cereals, fruit, bagels, toast, yogurt, etc. Great way to start the day. The front dest has complimentary cookies 24 hours a day. My kids loved it. Great for all ages.
Reviewed by traveler from Kiel, WI on November 8, 2004 |
| None |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Great location. As with other properties by Country Inn , this one was clean and well managed. The staff was very helpful. We would stay again.
Reviewed by traveler from Waterloo, Iowa on November 8, 2004 |
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