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| Royal St Charles Hotel |
Royal St Charles Hotel in New Orleans, Louisiana |
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Royal St Charles Hotel
135 Saint Charles Ave
New Orleans, Louisiana 70130
Call Expedia at: 1-800-551-2409
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Royal St Charles Hotel Reviews
| Traveler Ratings Summary for Royal St Charles Hotel
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Overall: 3.00 |
Service
2.73 |
Condition
3.07 |
Cleanliness
3.53 |
Comfort
3.40 |
Recommend
53.33 % |
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| Disappointed, but the Price was good. |
Overall: 3 |
Service
2 |
Condition
2 |
Cleanliness
2 |
Comfort
4 |
Recommend
Yes |
| I think the only thing that saved this hotel was the price for the location. When I checked it in it was about 7 pm and the bar was closed, that was my first downer thinking oh well it will open later. Then I go up to my room, which they must of had some damage cause the carpet in the halls were drity and smelly. I go into my room, by the way non-smoking and it reaked of smoke. The light bulbs in the bathroom were burned out and I walked on the floor after slipping off my shoes and my feet were black. Then to top it all off, every hour or so some strange not so savery looking fellow would knock on the door and tell me to let them it, of course I did not, but I felt very uncomfortable. I would stay here again if the price was right, but I was not at all thrilled with the hotel.
Reviewed by traveler from St Augustine, FL on May 24, 2006 |
| OK but not impressed |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
No |
| I tried this hotel due to it being closest to bourbon st, where my friend's wedding party was staying at. The hotel clerks were not very friendly at the front and I'm not sure she fully knew what she was doing. Parking was fine. The room was ok, but the lighting was horrible due to the placement and the vanity wasn't plugged in and I didn't see anywhere to plug it in at. The best part was the bed, which was a 10, if you like down tops which I do. Really I would rate the hotel a 2.5, it still needs some work.
Reviewed by traveler from New Iberia, LA on May 24, 2006 |
| A Nice Clean Hotel |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Friendly service, great location, valet parking was expensive though... self parking can save you some money.
Reviewed by traveler from Nashville, TN on April 11, 2006 |
| not impressed |
Overall: 1 |
Service
2 |
Condition
2 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| I tried to give this hotel a break considering the hurricaine but there were a few things that couldn't be overlooked. First there was the banging on the door at 10:00 at night (after we had gone to sleep because we had to be at the airport at 6am) because the girl that checked me in (5 hours earlier) didn't get my name right and had to correct it. Then there was the lack of hot water in the shower the next morning. The whole place smelled like a wet dog. I will never stay at this hotel again.
Reviewed by traveler from Mobile, AL on March 29, 2006 |
| Hurricane Katrina |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| I was staying at the hotel during and after hurricane Katrina. I wish to express my gratitude and a thank you to the staff of the hotel who made sure that the remaining guests were secure and safe. I will never forget how much consideration the staff showed toward the hotel guests during this difficult period.
Reviewed by traveler from NEW YORK on December 6, 2005 |
| Good Bargain....Needs Staff Improvement |
Overall: 3 |
Service
2 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I booked this hotel on the comments that where recently left by other visitors. The staff, especially check-in, should be more friendly to their guest. They did not smile not once in the four nights I spent their. I believe the staff needs to be trained better in manners of professionalism. The rooms were clean and the hotel was quiet at night. In all, it was a good bargain.
Reviewed by traveler from Bronx, NY on August 23, 2005 |
| Small gem of a hotel |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| As expected the rooms were a bit on the small side, but the quality of our stay more than made up for this. The staff weren't overly friendly but were very helpful. The location of the hotel is ideal. You're literally only 1 block from the French Quarter.
Reviewed by traveler from Mobile, Alabama on August 1, 2005 |
| Comfortable and away from the maddness. |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Very clean. The party goers to arrive on the weekend and fill all the rooms. There is noise from some party's in the surrounding rooms but most people take the short walk to the French quarter and party there.
Reviewed by traveler from Fairfield, CA on July 20, 2005 |
| When we go back to New Orleans it will be to this hotel. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Everone was very nice.It was close to Bourbon St. and the price was just right.
Reviewed by traveler from Riverview,Mi on July 13, 2005 |
| What a Wonderful Surprise! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Often booking hotels online despite ratings is hit or miss. This hotel exceeded our expectations. Not only is it situated perfectly on the St. Charles Streetcar line, but it makes all points of interest in the downtown and French Quarter area easily accessible. The room was a good size and the staff was friendly. The windows in our room were up high, but at least we had windows. We would definitely stay there again!
Reviewed by traveler from Dallas, TX on June 22, 2005 |
| Next time we are in New Orleans we'll stay here again! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Very pleased with this hotel. All the staff were friendly and helpful! The hotel was clean and comfortable. Great location - a minute or two and your on Bourban street but far enough away to not be bothered by the crowds and noise at night. We hope to go back to New Orleans for a longer stay and we will definently stay at the Royal St. Charles!
Reviewed by traveler from Tucson, Arizona on June 21, 2005 |
| Cute place...great location! |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| An easy walk to the River or the French Quarter, right on the trolley line too. Bell staff and bar staff exceptional. The only down side was the size of the Queen room...quite small. We should have upgraded upon check-in. Otherwise an enjoyable time.
Reviewed by traveler from Florida on June 1, 2005 |
| Great location |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| This hotel is small, but in a great location for walking around the city. I was impressed with the rooms, although small, they were very nicely furnished and quiet. Be prepared to pay a lot for parking though.
Reviewed by traveler from Lake Mills, WI on June 1, 2005 |
| Good choice |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Excellent location
Reviewed by traveler from CT on May 31, 2005 |
| Glad we stayed there |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| This hotel has a great location, and was very clean. The room was on the small side but that didn't matter to us as we just slept there. Great value for the budget-conscious vacationer.
Reviewed by traveler from East Haven, CT on May 31, 2005 |
| Great Hotel we will return |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Hotel is beautifully decorated in an art deco style and very clean. The staff was A+ the whole time we were there. There is no resturant, but many dining choices are fairly close and it is near two diffrent streetcar lines and Bourbon St./French Quarter
Reviewed by traveler from Coral Springs, FL on May 27, 2005 |
| OK but be aware |
Overall: 3 |
Service
2 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Breakfast closed one hour before announced closing time. A bill was presented for using minibar, internett and safe even if none of them were used. Removed from the bill when questioned. Good location of hotel. Outside the "party zone" but walking distance to most activities and good connection with public transport.
Reviewed by traveler from Alberta, Canada on May 25, 2005 |
| Would try another hotel next time |
Overall: 3 |
Service
3 |
Condition
4 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| While this hotel was fine, I would try another one before staying here again. The room wasn't ready for 30 minutes after check in time and I had to ask the desk clerk to get someone to check the room so we could have it. In all fairness the hotel was down to one elevator and the staff was allowing guests the use of it first. That delayed readiness checks of the rooms. Also the valet parking service took petty change out of my vehicle. The good--the hotel was quiet and very close to the French quarter, easy walking distance to the river also.
Reviewed by traveler from Pascagoula, MS on May 24, 2005 |
| Very nice hotel |
Overall: 4 |
Service
3 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Very comfortable hotel at an affordable price. Front desk could be a little friendlier, but otherwise, excellent.
Reviewed by traveler on May 24, 2005 |
| Good Value |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I would recommend this as a place to stay in New Orleans. I felt safe and comfortable. The room rates were reasonable. I would stay here again and I am very picky about accommodations.
Reviewed by traveler from Colorado on May 21, 2005 |
| Good Value |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Hotel was comfortable, clean and in a great location. Never took the car out! Streecar stopped right out front and conected with public transporation all over the city. Walked to French Quarter. Great price for the room and got a further discount for staying 3 nights. Only complaint is that there was no restaurant on premises.
Reviewed by traveler from Lamar, SC on May 18, 2005 |
| Excellent location, nice hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Royal St. Charles hotel is clean, comfortable, safe, and an affordable BOUTIQUE HOTEL!! The rooms are comfortable and clean, yet small, but are characteristic of a boutique hotel. The decor is nice and we were very pleased with the quality of the hotel, rooms, and service & staff. We stayed there for a week and the staff & service we received were excellent. The staff gave excellent advice and opinions about entertainment & dining and was always pleasant. The parking is an extra expense, but we were prepared for this before our trip. This is an expense everywhere in N.O., not just at the RSC. You will not go wrong with this hotel: location, location, location! Safety should be a concern for all tourists in N.O., this is provided at the RSC. We cant wait to go back!
Reviewed by traveler from Birmingham, Alabama on May 18, 2005 |
| Can;t wait to go back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Excellent service and environment
Reviewed by traveler from Durham, NC on May 18, 2005 |
| Friendliest Staff in New Orleans |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Three couples traveled together and stayed 6 nights at the Royal St. Charles. The bellmen talked to us each time we were in the lobby and one even went to a market on his day off and fixed us a "real" New Orleans meal with crawdads, turkey necks and sausage. The rooms are quite small and closet space is nil, but we would return (with less clothing), just because of the staff.
Reviewed by traveler from Tucson, AZ on May 17, 2005 |
| Royal St. Charles Hotel lives up to it's name. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel is one block from the French Quarter in New Orleans, at the corner of St. Charles and Common. It is easy to obtain a taxi or jump on the trolley which stops in front of the hotel. The rooms are spacious and extremely clean and well maintained. The outside rooms have excellent views. The hotel staff was very friendly and heplful. I would stay at this hotel again.
Reviewed by traveler from Los Angeles, CA on May 13, 2005 |
| Reasonable hotel in a great location |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| This is a good hotel with basic facilities, clean rooms and very close to Canal St and Bourbon St.
Reviewed by traveler from Washington DC on May 13, 2005 |
| Good Location |
Overall: 4 |
Service
3 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was really nice and comfortable. The location was great! Just far enough off Bourbon Street to be away from the noise and crowds, but close enough to safely walk home at 2am! There is no pool and nowhere to go outside. The Streetcar bar was quiet and comfortable. The service was mediocre. Everyone seemed a little out of it and not very friendly.
Reviewed by traveler from Seattle, WA on May 12, 2005 |
| Don't go! Cancel your booking now. |
Overall: 2 |
Service
2 |
Condition
3 |
Cleanliness
1 |
Comfort
3 |
Recommend
No |
| Carpet was wet and while management acknowledged the problem they did nothing to correct it. The first thing we asked the valet when we pulled up was where would he recommend for longterm parking. He claimed to not really know of any other options than the $26 a day valet parking. You can park right across the street at the Bank One building for $10.50 for 2 days on a weekend and $12 per day any other.
Reviewed by traveler from Houston, Texas on May 10, 2005 |
| Make sure you know what type of room you book |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
1 |
Recommend
Yes |
| When you book your room you need to know that there is a block of rooms ending in 19, like 519 etc. that do not have windows. For those of you that are claustrophobic make sure to check into this. Otherwise the hotel had a great location and the staff was very nice.
Reviewed by traveler from San Francisco, CA on May 10, 2005 |
| Not impressed at all |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
2 |
Comfort
1 |
Recommend
No |
| i will never came back here again
Reviewed by traveler from NY on May 10, 2005 |
| better than expected |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| its comfortable and has good location
Reviewed by traveler from new york on May 4, 2005 |
| Royal St. Charles stay |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Very nice modernly decorated hotel. The staff was very nice and helpful. The hotel is 4 years old in the business district, but still just 1 block from the French Quarter. Great location for business, shopping, and nightlife. The price was very reasonable.
Reviewed by traveler from Manchester, NH on May 4, 2005 |
| excellent location |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| nice friendly and confortable stay
Reviewed by traveler from Copenhagen, Denmark on April 28, 2005 |
| Not a great hotel, but okay b/c of location |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| My wife and I stayed here during JazzFest. Small rooms, pretty clean. The staff is friendly enough but don't really go out of their way to help. Great location for the price however. A two minute walk to the French Quarter with none of the noise.
Reviewed by traveler from Savannah, GA on April 27, 2005 |
| Close, Comfortable Quarters |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| The hotel is convenient to the French Quarter without being too close to the madness. The trolley stop right outside is convenient albeit a bit noisy at night. The rooms are small but the furniture and amenities are new and very pleasing. Our carpet was dirty (found out when we got it wet by accident). Several inexpenesive food options are within a block in several directions. All major tour companies pick up from the lobby.
Reviewed by traveler from New Jersey on April 21, 2005 |
| A very nice location |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Royal St. Charles Hotel in New Orleans is a very clean hotel with comfortable and affordable rooms. We were registered for a room with a double bed, as that was all that was available at the time I booked the room. Upon arrival, we were placed in a larger room with a king sized bed, and a large balcony overlooking Common Ave. The hotel is just across Canal Street in the beginning of the business district. It is only one block away from Bourbon Street, and just on the outer edge of the French Quarter. You can go have all the fun you want on Bourbon Street, and then take a short walk back to a much quieter, more relaxing location when you're ready to crash. The Royal St. Charles is also located right on the Street Car line. You can pay $3.00 / person for a round trip ticket to the end of the Garden District and back. My wife and I would stay here again, and recommend this hotel to anyone wanting to visit New Orleans.
Reviewed by traveler from Indiana on April 21, 2005 |
| Very nice people |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This was our first stay at this hotel and we were very pleased. The staff was great and very accommodating. The lobby bar was very nice and had live music. The rooms, all though a little small, were clean and well kept. If you are looking for a nice view, don't bother staying here. Location is walking distance to French Quarter and Riverwalk. We will be back!
Reviewed by traveler from Austin, TX on April 19, 2005 |
| just the right size-not to big |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| a perfect hotel with exceptional valueand comfort. The bathrooms are clean & modern
Reviewed by traveler from Boston,MA on April 19, 2005 |
| Good, but small |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| This was a great location for a hotel--right next to the French Quarter and Bourbon Street, but far enough from the noise at night if you're trying to get some sleep. The hotel itself is nice and clean, the staff is friendly, but the room was absolutely tiny. Decent bar in the lobby. I would strongly consider staying here again if the price were right.
Reviewed by traveler from Chicago on January 22, 2005 |
| Good location. |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Excellent hotel at reasonable cost.
Reviewed by traveler on January 20, 2005 |
| Nice Hotel, Great Location |
Overall: 4 |
Service
3 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Royal St. Charles was in great condition and the price just couldn't be beat. The location is perfect, as it is just a block away from Bourbon Street and the French Quarter. For the most part, staff were great. Maid service was the only thing that was not excellent, and even those issues (like not leaving towels) were quickly resolved. I would highly recommend this hotel to anyone visiting New Orleans.
Reviewed by traveler from West Des Moines, IA on January 20, 2005 |
| Staff could be more friendly |
Overall: 3 |
Service
2 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
No |
| The only member of the lobby staff who seemed at all friendly, and even courteous was the concierge. The girls at the front desk seemed more interested in continuing their gossip than helping their guests. The bartender was very obviously inexperienced and could use some help. We tried to flag him down for ten minutes to get new drinks-and we were the only people at the bar. We did enjoy the nightly entertainment & were pleased with our rooms.
Reviewed by traveler from San Francisco, CA on January 19, 2005 |
| Good value |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| convenient location for this nice, calm hotel. Service was spotty. otherwise a great place to stay.Good value for the price.
Reviewed by traveler from Williamsburg, VA on January 19, 2005 |
| a winner |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
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