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| Hawks Cay Resort |
Hawks Cay Resort in Duck Key, Florida |
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Hawks Cay Resort
61 Hawks Cay Blvd
Duck Key, Florida 33050
Call Expedia at: 1-800-551-2409
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Hawks Cay Resort Reviews
| Traveler Ratings Summary for Hawks Cay Resort
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Overall: 4.34 |
Service
4.36 |
Condition
4.12 |
Cleanliness
4.38 |
Comfort
4.40 |
Recommend
92.00 % |
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| Lovely Resort |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The property had all the benefits you expect from a resort. A spa, many activities for children and expansive grounds. All of that came at a cost, high but not exorbitant.
Reviewed by traveler from Rockledge Fl on July 26, 2006 |
| Beware of Extra Charges!!! |
Overall: 3 |
Service
3 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
No |
| Nice looking place but a total rip off...with the added "resort fees" and incredibly high priced food, as well as the highway robbery we encountered from the phone charges (we paid an average of $5.00 per minute + state and local charges) we felt quite ripped off. (we had not cell service within the resort) Not to mention the fact that when you call the desk for things they never answer or are not helpful...We caution anyone who doesn't have a bunch of cash they are willing to drop NOT to go here.
Reviewed by traveler from Ohio on July 24, 2006 |
| Nice property but marginal service |
Overall: 4 |
Service
2 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| My sons and I booked 2 nights here so we could dive with of the on-site scuba shop. We got a good rate on one of the hotel rooms, did not have an opportunity to check out their villas but they probably are very nice. Upon arrival many guests were standing around waiting for rooms so don't expect to get yours until the 4PM deadline. They have a major shortage of labor (advertising for many positions in the local paper). Resort is very spread out so bell service is critical if you have more than a carry-on. Bell service is also short staffed (we heard that many times for only a 2 day stay!) Restaurant service was very slow to the point of being almost non-existent during one meal while the waiter chatted with fellow employees around the corner ignoring our table during the entire meal. We had to get another staff person to refill our drinks. Food in the casual restaurant was good with outside seating and prices in line. Saving grace is the diving was good, dive shop very helpful and the resort has many family friendly amenities on site (multiple pools, tennis, bikes, arcade, teen center)but many have extra charges. Rooms were average but clean. However, overall I would stay there again given the fairly attractive Expedia rate we received. Just don't expect five star service or much more than a basic room. Without a car, you are captive to
Reviewed by traveler from Cornelius, NC on July 19, 2006 |
| Great for families |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We really liked how they catered to kids. Lots of things for kids to do and plenty of space for all.We didn't care for how they added gratuity on everything.Definitely was relaxing.We will go back though we won't stay in the villas,too expensive.
Reviewed by traveler from Naples,Fla. on July 19, 2006 |
| Very Fun |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| Great place to go with kids. We would definately go back - but for a longer stay.
Reviewed by traveler on July 16, 2006 |
| Great Hotel for families with small children |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| Great Hotel for families with small children
Reviewed by traveler from Heber City, Utah on July 14, 2006 |
| Fun vacation destination! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| We stayed a week at Hawk's Cay and loved it! We stayed in a villa, which had a washer and dryer - that was very convenient with so many water activities available. The staff was excellent, the villa was decorated nicely. There was so much to do: shopping, water sports, restaurants. We also did the dolphin experience which was well worth the money. My only complaint was that, for the money, I expected very comfortable beds but the villa we stayed in had non-plush beds and comforters. However, every thing else was so superior, that it was a minor discomfort.
Reviewed by traveler from Chesapeake, Va. on July 12, 2006 |
| Great florida keys Resort |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Hawk's Cay resort offers an outstanding family getaway, and a wonderful area to hold business meetings. The staff is very friendly and helpful and the activities offered are well within reason.
Reviewed by traveler from Gulf Breeze, Florida on July 12, 2006 |
| Very nice, but not a place to spend a romantic vacation |
Overall: 3 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
No |
| Hawks Cay is a nice resort, with plenty of things to do and great food. But this is NOT a place for couples with no children who want to spend a relaxing and very quiet time in the keys. Unfortuneately, there was also a group of high school kids on a trip with 1-2 chaparones, and with the "adult" pool age requirement being 16 they invaded the adult pool and were quite loud. Couple in their 30's do not want to spend their 1st romantic vacation in 5 years hearing highschool kids talk about curfews and getting their driving permits. Even after numerous complaints by us and other adult couples, hotel management just told the kids to be quiet and once managment walked away they got loud again. We left a day early because we couldnt relax. Would be great for a family though if you are used to children making noise constantly. Another drawback is there is no direct access to the ocean. Just a lagoon that only allows boats. Would not stay here again.
Reviewed by traveler from Roanoke, VA on June 28, 2006 |
| Paradise in the FL Keys |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Hawks Cay is a beautiful resort, perfect for families and couples of all ages. Paradise all wrapped up on a 60 acre island in the USA. There are activities of all sorts on the premises along with restaurants, shops, a lagoon and several pools. The sky, water and cool breezes will bring you back to this wonderful resort for years to come. Great rooms, staff and the grounds just awesome!
Reviewed by traveler from Coral Springs, FL on June 14, 2006 |
| Loved everything about this place!!! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We have a large family, with 4 kids all under the age of 10. Indies club is great - the pirate ship is awesome. Food is great at all restuarants. There is so much to do, and not enough time in one week to experience it all. We rented a boat and fished for 1/2 day - even caught fish!! The kids loved it.... Will be back for more on another vacation. You must visit Bahia Honda State Park beach, it is wonderful....
Reviewed by traveler from Scottsdale, Az on June 14, 2006 |
| It was a vary good break |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| It was a fantastic time for the kids. They want to go back and stay again. The satf was very frienly and helpfull.
Reviewed by traveler from Atlanta, Ga. on June 13, 2006 |
| Great Hotel & very good location. |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We had a great stay at this hotel and look forward to a return visit. We did not eat at the hotel. We had breakfast at Little Italy Rest about 5 - min north, or Mangrove Mike's Rest. about 12 min north in Islmarada. Both have big helpings of great food for a very fair price. With four pools & lagoon the hotel does not have the crowded feeling. Even though the weekend was sold out, we were always able to get to chairs by the adult's only pool. The grounds are nicely kept, but I think since you pay a resort fee, that the extras (tennis racket & balls, fishing rods, etc.) should be at no charge. The staff is very freindly, and always willing to help.
Reviewed by traveler from Chicago, IL on May 24, 2006 |
| Hawk's Kay Resort |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
No |
| This was a beautiful hotel for sure but the food was a little expensive, and the drinks were outrageous. The one thing that really upset us was at everything you bought they included gratuity right in the bill, and THEN added tax on top of it, so you had to pay their tax which is already high compared to what ours in MN on gratuity! And, I only give a really good tip if I get good service but that was not an option seeing as thought they tack it on to your bill. I would normally not leave a $4 tip to have to walk up to the bar to get a smoothie. My husband and I went to get a massage at the spa there and I almost gave a cash tip to the therapist. Then I got in the car and looked at our bill, there was already a $23 tip tacked on for both of us, and tax on that. $50 in gratuity for a massage that was less than an hour. Also, house keeping had a tendency of knocking on our door at 2-3pm to clean our room. We would be back getting ready to go to dinner and our room was not cleaned yet. I have never been to a hotel that house keeping is not through the hotel by 10am or noon at the latest. If money is no object great, but we got a lot better service for the same price if not less where we stayed in Hawaii and would much rather go there in the future. The staff was really freindly I will give them that, and it is a pretty area. But I would rather spend my money somewhere else.
Reviewed by traveler from Brooklyn Park, MN on May 24, 2006 |
| We will be back!! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The resort is awesome. Very clean, very relaxing, employees were very helpful & pleasant and the my 6 year old son wanted to move into the hotel!!!
Reviewed by traveler from Florida on May 17, 2006 |
| Good value for money hotel |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Good hotel for kids, plenty to do. Very relaxing atmosphere. Good location on the Keys
Reviewed by traveler on May 10, 2006 |
| Great resort in the Keys |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This was a great, kid friendly resort. It was beautiful. The kids were very safe walking around and hanging out. The adult pool was as quiet as a sleeping baby, and great to run off to for a while. Great vacation and accomodations!
Reviewed by traveler from Delaware on April 29, 2006 |
| best vacation ever - can't wait to go back |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My sister, daughter (8 years old), went to Hawk Cay the week before Easter. We had the best time, and will book this vacation next year for Easter week. My daughter loved the Kids Club, went three time and I didn't want to leave. My sister and I had a relaxing few hours at the adult only pool - which is strickly enforced. The food was very good, every thing was clean, the service was great. This is a very good family vacation - my daughter liked it better than Disney.
Reviewed by traveler from New York, NY on April 17, 2006 |
| Great Place to Stay |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We stayed here for a few days over Spring Break. It was a great place. Multiple pools, plenty of activitites, nice grounds. I really liked that the resort wasn't right on the highway. You could bike or walk around the rest of the islands, and it was all residential, low-keyed and not commercial. We had the low-end room, which turned out to be really nice. It was large, had a balcony, a two-room bath with walk-in closet. The staff was always pleasant. You need to plan on eatting and incidental expenses. Dinner at the casual cantina ran us about twice what you'd expect at a similar chain resturant. The sports/activitites fill up so reserve as soon as you know what you want to do.
Reviewed by traveler from Maryland on April 15, 2006 |
| What a beautiful place! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We've really enjoyed staying at the resort. You can't beat the three swimming pools! Great food. Friendly hosts. Comfy room. Even has its own game room. Its in the right location, too, being in the middle of the keys. Fantastic view of the ocean!
Reviewed by traveler from Denver, CO on April 12, 2006 |
| A Beautiful Place |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| beautiful grounds and pools, excellent service and an incredible sunrise
Reviewed by traveler on April 6, 2006 |
| Times flies |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Excellent hotel for kids. Heated swimming pools, for all ages. Close to exciting places (Seven Mile Bridge, Pennenkamp Coral Reef, ...) and beaches to visit (Marathon Sombrero Beach). Very good Jamaican cantina.
Reviewed by traveler from Indianapolis on April 5, 2006 |
| Fantastic Experience |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We took our family of four to Hawk's Cay in March, 2006 and had a wonderful time. Our boys are ages 4 and 6 and there are numerous activities from swimming, the lagoon, arts and crafts, and sports for them to enjoy. The area has much to offer and the location was prime, in the heart of the keys. We were 60 miles from Key West, 20 miles from Islamorada, and 10 from Marathon. Between what the resort itself offered and what those other areas offered, it was a wonderful place to stay.
Reviewed by traveler from Des Moines, IA on March 29, 2006 |
| Unpretentious Luxury |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My mother, sister and I had a fantastic time at this resort. We found the hotel amenities, adult pool, the strip of beach surrounding the lagoon (where drinks were served), the gift shop, and the poolside and marina restaurants on the island to be first rate. We enjoyed the mix of families and couples, of all ages, and found the other guests to be kind and friendly but unobtrusive. The hotel staff were upbeat and helpful. The only suprise was the $20 per day fee charged for "incidentals" (towels, etc.) for staying in a villa ($10 a day for an apartment), but otherwise we have nothing but praise for this resort.
Reviewed by traveler from New York, NY on March 24, 2006 |
| good for family, good for relax |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| well located, enough realx palces even with a lot of people
Reviewed by traveler from Boston on March 24, 2006 |
| Great Getaway |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| My husband and I just wanted to "get away from it all" and Hawk's Cay delivered! As we do not have kids, the Adult pool was what we enjoyed most - quiet time in the sun
Reviewed by traveler from Indianapolis, IN on March 8, 2006 |
| Great Place for Families |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Enjoyed our 1-week stay at Hawks Cay tremendously. We had a basic room, but it was clean and comfortable. There are planned activities for kids of all ages. 3 heated pools to enjoy. Younger children have a blast on the pirate ship & water slides. Fishing, boating, kayaking, etc. are all available. Must see the dolphins in their outdoor ocean area. Highly recommend Hawks Cay.
Reviewed by traveler from Southington, CT on March 1, 2006 |
| Great family resort |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Great family resort for all ages - plenty to do.
Reviewed by traveler from Phoeniz, MD on January 16, 2006 |
| Your own private Island |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Everything you need to have a great vacation is within walking distance. The dolphins were fantastic!!
Reviewed by traveler on December 29, 2005 |
| Beautiful resort but one downfall |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| We stayed at the resort the week before Christmas and there were not many people at the resort. The place is beautiful but there is one huge downfall. The resort way over charges for food! Charging $10 for a hamburger and $40 for a buffet breakfast for 2 is ridiculous! Drinks plus tax and gratuity of 15% cost $12 for water and one alcoholic drink! Make sure if you stay at the resort to rent a car and travel into Marathon or uptown is Islamadora and eat and drink out every day. It is a shame a resort of this calaber cannot realize they are turning people away because of the food prices. The room was clean and well kept. The resort was clean also.
Reviewed by traveler from Sinking Spring, PA on December 28, 2005 |
| Great Family Resort |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| All the ammentities needed to keep the kids happy.
Reviewed by traveler from Fairfax, VA on December 28, 2005 |
| on our honeymoon |
Overall: 4 |
Service
5 |
Condition
3 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| I would definitely recommend this place to stay - it is a very good value compared to what else is out there.. Food was pricy though as most other people are saying here. There is a Publix in Marathon which is a 10 minute drive towards Key West. Rooms have a fridge and we requested a microwave which was free.. this really kept our food costs down. they upgraded us for free to a better room due to our honeymoon with some free champagne which was a nice touch. they have free wireless internet in the library area near the front desk as well.. as I said before - it is a Great Bang for your Buck.
Reviewed by traveler from Vancouver Canada on December 28, 2005 |
| Nicest place on the mid Keys |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Talk about a great family and couples place to stay and play. Hawks is divided for the kids and adults so that either can have a great time. We stayed by the adult pool area and it was quiet and calm. In the evenings no loud music and drunken fools,like at so many other resorts. Food was excelent every day,and even room service was at a good rate.Staff and everyone at the place treated you like royality. I am going back next year for sure.
Reviewed by traveler from New Hampshire on December 28, 2005 |
| felt like a pampered princess |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel looked great on line but in person it was breath-taking. We were all very pleased and one of our party has travelled extensively and is difficult to please. Only downside was we did not have a working phone in our villa but they offerred to switch us to another villa (hurricane had damaged some of the phones) or knock off money from the daily resort fee. We are definately considering going next year and would highly recommend it to others.
Reviewed by traveler from International Falls, MN on December 15, 2005 |
| We got what we paid for |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We booked three rooms at the hotel part of Hawk's Cay Resort. The rooms were adequate - nothing special. They did have nice walk-in closets and refrigerators to keep sodas and snacks. Hawk's Cay went cheap with the cable television options -no premium channels like HBO. I guess they want to make money renting you the pay per view movies. The restaurants (we ate in Water's Edge, Porto Cayo and the poolside restaurant) were mostly poor. The food was delivered cold, with no attention to detail and from server's who couldn't care less. Two in our party became ill from the food. The salad bar at Water's Edge is the best bet there. We did enjoy the nachos and sandwiches at the poolside restaurant. Porto Cayo is nothing special for Italian food if you live in an area that has fine options for this cuisine (we do). The adult pool with nearby hammock was a welcome relief from the rowdiness of the kid's pool. Lounge chairs were plentiful and well maintained. We rented one of their 22 foot motor boats from the Marina and that was fantastic. We went snorkeling on a nearby reef and enjoyed a picnic on a remote beach. I would definitely recommend going off property. Next time, we'll probably go a bit more upscale.
Reviewed by traveler from Boston, MA on December 1, 2005 |
| Very Relaxing -- Top of the List for Resorts in this area |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| The resort area was well kept and the poolside/lagoon areas were picturesque. The hotel service was attentive to all of our needs, late check out, special requests, etc. They even threw in some extras in celebration of our wedding anniversary.
Reviewed by traveler from St. Louis, MO on October 13, 2005 |
| A fun and relaxing spot in the middle of the Keys |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We had a very pleasant stay and would return any time (even though we live around the corner). It was nice and relaxing and our three kids (1,3 and 5) did not want to leave. If you can, rent a car because there are a couple of nice beaches and restaurants (5-25 miles)down the road (south).
Reviewed by traveler from Miami on October 11, 2005 |
| Nice quite place in the Keys |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
2 |
Comfort
4 |
Recommend
Yes |
| We stayed in a conch villa. The place was great! We took use of the full kitchen and the 3 bathrooms. Our villa was just steps from the pool. Only thing I saw that I didn't like was the bed spread was stained, but the sheets were very clean. The bathroom floor could of used some mopping and the refrigerator on the outside had some food stuck to it. Other than that we really enjoyed our stay. Didn't eat at the Resorts restaurants on the advice of other reviews. Found a great Bar & Grill in Grassy, Key. The Wreck has great great food, huge portions (Chef salad is enough for 3 days)and good prices. Duck Key is a little over 1 hour drive to Key West. We were glad we stayed in the quite of Duck Key and just visited the chaos of Key West.
Reviewed by traveler from Kansas City, Missouri on June 2, 2005 |
| The Key's hidden treasure |
Overall: 4 |
Service
3 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Great place to escape from reality. Everything that you would ever need on an island is right there at your finger tips. A very relaxing and enjoyable place. We didn't want to leave!
Reviewed by traveler from Orlando, FL on June 1, 2005 |
| A Great Relaxing Vacation |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This was an ideal location for a trip to the Keys. It's only two hours to Miami and an hour to Key West and it's a beautiful drive in either direction. A rental car is a must have if you are looking to explore the Keys. We spent one day in Key West and the rest enjoying the resort's spa, dolphin encounter, and the adult pool.
Reviewed by traveler from Washington, DC on June 1, 2005 |
| Very impressed |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We had a fabulous time on our stay at Hawk's Cay. The staff was very friendly and attentive. The food was good, a bit pricey. There are so many activities to do that we were busy doing them or relaxing at the adult pool. The resort is beautiful and very clean.
Reviewed by traveler from Cleveland, OH on May 31, 2005 |
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