|
| Home | Illinois
| The Raphael Chicago |
The Raphael Chicago in Chicago, Illinois |
|
|
The Raphael Chicago
201 E Delaware Pl
Chicago, Illinois 60611
Call Expedia at: 1-800-551-2409
|
| |
|
The Raphael Chicago Reviews
| Traveler Ratings Summary for The Raphael Chicago
|
Overall: 2.00 |
Service
2.56 |
Condition
1.67 |
Cleanliness
1.89 |
Comfort
1.78 |
Recommend
22.22 % |
|
| Spacious Room but needs maintenance, staff way too smug |
Overall: 2 |
Service
1 |
Condition
1 |
Cleanliness
4 |
Comfort
5 |
Recommend
No |
| Very impressed with the size of the room, but the elevators were an absolute nightmare (one nonfunctioning, the other extremely slow and once opening in between floors), the phone didn't work and we had no towels when we checked in. The staff was not helpful at all and didn't address issues professionally. I also would have appreciated a staff that actually knew their way around Chicago - taking out a phone book to direct me how to get to the nearest Citibank or Pizzeria Uno's seemed a little silly.
Reviewed by traveler from New York, NY on July 19, 2005 |
| Good Hotel in a very nice Chicago's area |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
No |
| I consider the Raphael Chicago a good hotel, very affordable and located in one of the best areas of Chicago. My trip to Chicago was related to business and I did not have time to fully enjoy the area. I hope in the next trip to Chicago for vacation with my family I can stay in the same hotel. It is very recommendable
Reviewed by traveler from Palo Alto, CA on July 17, 2005 |
| Beware !!! |
Overall: 1 |
Service
2 |
Condition
1 |
Cleanliness
1 |
Comfort
2 |
Recommend
No |
| My experience at this hotel was not good. The rooms are dirty and extremely worn. The only good thing is the location. I complained at the front desk upon check in and they moved me to a slightly better room, cleaner at least. But overall, I am suprised that a hotel with this good of an address would be this run down. I would not stay here again. There were some friendly employees, that tried to make my stay pleasant. But, they couldn't do anything about how run down the hotel was. Buyer beware !!!!
Reviewed by traveler from Missouri on June 10, 2005 |
| apparently a free upgrade ... |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| the hotel is perfectly located, one block away from the John Hancock building and 2 block away from the lake. the good news is that we had a Junior suite, at the price of a regular room. deinitively a good recommandation.
Reviewed by traveler from Winchester, VA on June 1, 2005 |
| European Hotel in Chicago |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| For those of you wanting a glitzy, glamorous hotel, this hotel is not for you. For those of you who have done a lot of backpacking through Europe, you'll like this place. It reminded me of a midrange hotel in Europe: nothing fancy, but clean, big room, comfortable bed and professional/polite front desk staff. We were pleasantly surprised that the room was actually a suite of rooms and the living room couch had a fold out bed. The location was great for sight seeing, being on the block adjacent to the Hancock tower, just a block or so from Michigan Ave and Water Tower. I would stay here again. It's a great value!
Reviewed by traveler from Minneapolis, MN on June 1, 2005 |
| Great Location |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
5 |
Recommend
Yes |
| If you're on business and plan to spend your entire stay in your room there maybe other more comfortable hotels with better in room accomidations. However, if you are visiting Chicago and want a room with the best location the laws of physics allow, this is the place. Nice rooms, great service, and a killer view. I dare you to find a room in the same price range in this area.
Reviewed by traveler from Dekalb, Il on May 31, 2005 |
| Definitely not impressed |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| Maybe I should've been prepared since it was one of the cheapest in downtown chicago, but it was extremely dirty, there were ants in our bathroom, paint was peeling all over the room, our bed broke, no fridge, ice was all they down on the first floor at the check in desk. I will be calling as well to put in a complaint on this hotel.
Reviewed by traveler from Madison Height, MI on May 31, 2005 |
| would go back |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| It's not the most fabulous hotel, but it's decent , clean,and well located. the staff are nice and the rooms are good.Our room was unexpectedly large! try to get a corner room! Oh, and there is no minibar. (I always use it for storing water bottles and leftovers) If you are picky about pillows, you may want to bring your own.the ones provided were few and flat.
Reviewed by traveler from Grand Rapids,MI on May 24, 2005 |
| Great Value! |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Would recommend the upgrade to the huge suite. Absolutely worth the extra $$. Only complaint is the elevators are rather slow.
Reviewed by traveler from Palm Springs, CA on May 21, 2005 |
| Great Location |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| Not too glamorous, but serves the purpose for those travelers not seeking extreme luxury...inexpensive and sufficient.
Reviewed by traveler from Providence, RI on May 19, 2005 |
| just ok |
Overall: 3 |
Service
4 |
Condition
2 |
Cleanliness
2 |
Comfort
3 |
Recommend
Yes |
| the helpfullness of the staff was the only thing above average
Reviewed by traveler from pittsburgh pa on May 11, 2005 |
| What a Dump |
Overall: 1 |
Service
3 |
Condition
1 |
Cleanliness
3 |
Comfort
1 |
Recommend
No |
| My room was a dingy suite with no pictures on the walls and thread bear and nasty looking furniture. I had no hot water in the sink. The only upside to this room was that it motivated me to get out of it as soon as possible each morning and spend my time seeing Chicago. Two and a half stars for this hotel is a joke!
Reviewed by traveler from San Francisco, CA on May 10, 2005 |
| Old - Needs Renovation |
Overall: 3 |
Service
4 |
Condition
2 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| The Raphael was an adequate hotel to stay at for a short trip, as long as you aren't fussy about the conditions. The room was clean and reasonably comfortable. It was very outdated, and needs renovation. In particular, the bathroom - it was VERY small - little room for toiletries on the vanity, no fan, my husband and I couldn't really get ready at the same time in there.
Reviewed by traveler from Rochester, NY on May 4, 2005 |
| not impressed |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| The front lobby was nice, but our room was not up to par. The room had some mold, some ants, one of our windows was missing a latch to lock it and one of the shades needed to be rolled up by hand to open. I was very pleased with our location but the hotel needs to be updated.
Reviewed by traveler from Kansas City, Mo on May 3, 2005 |
| Great Place to Stay |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We have stayed here several times. We like it because it is a smaller hotel and cheaper in price. It is just a couple blocks off Michigan Avenue. It may be an older hotel, but the rooms are always clean and the staff is always courteous. We will definitely stay here again and have recommended it to family and friends.
Reviewed by traveler from Fishers, IN on May 2, 2005 |
| Perfect Refuge to a perfect place |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Stellar Service at Great Price.
Reviewed by traveler from Honolulu, HI on April 25, 2005 |
| Good Deal, Good location |
Overall: 4 |
Service
5 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
No |
| Can't beat the location-right around the corner from ALL the Michigan Ave. shopping. The staff was helpful and courteous. Easy & quick checkin and checkout. Room was clean---bathtub was chipped and old. I stood on a towel to shower. Based on the tub situation I would not recommend the hotel.
Reviewed by traveler from Columbus, Ohio on March 7, 2005 |
| small, but quality |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| great location, and good deal for the price.
Reviewed by traveler from SB, IN on February 28, 2005 |
| Full service at a bargain price |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Nestled between the lake and the avenue named Michigan is a little piece of Europe. The staff was more polite than a Parisien, and the room was more placid than Prague. The room was very generously sized, with a couch, table w/ 2 chairs and two closets! We walked to every destination on the miracle mile, but when a car was needed the valet service was prompt (mostly) and friendly. Parking was a bit steep at $38/nite, but on par with other hotels in the city. Would gladly stay here again when visiting the windy city...James T. Heires, PMP
Reviewed by traveler from Cedar Rapids, IA on January 16, 2005 |
| Good Value, great location |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Great location, next to the John Hancock building. Very nice staff. Parking a little expensive at $38.00 per night. Our room was smallish, but clean. We asked for a room on one of the upper levels for the view, and were accomodated. VERY slow elevator. This is an older property that has not been updated in a while, and the pricing reflects this. All we wanted was a place to bathe and sleep, as there is so much to do in Chicago. This property was perfect for that. No bar or restaurant in the hotel, but not a problem as there is so much close by.
Reviewed by traveler from Denver CO on January 13, 2005 |
| Great value in the Loop |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We had a great time. Try Mrs. Parks Bar across the street for cocktails
Reviewed by traveler from Milwaukee, WI on January 13, 2005 |
| Good Location |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| The Raphael was a good & convenient place to stay in downtown Chicago. The staff was nice. The rooms were clean, a little outdated though. Some rooms are much bigger than others... some are big enough for a bed and dresser. Make sure you get a bigger one!
Reviewed by traveler from Kansas City, MO on January 13, 2005 |
| Clean, roomy, and comfortable |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| This was our second stay at the Raphael, and though the price was a little higher this time, we were very satisfied with our stay. The room was essentially a two-room suite. One room had a sofa and coffee table, a desk, two chairs and a TV. The separate bedroom had a king-size bed, dresser and another TV. The room was quiet with few annoying distractions (we were briefly awakened by an early morning garbage truck ourside). Minor inconveniences included having to pay for coffee in the morning, and having to go to the front desk for ice.
Reviewed by traveler from Louisville, KY on December 20, 2004 |
| Don't let the outside fool you...the inside is awful. |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| I travel for work and stay in hotels several night a week. The Raphael is the worst hotel I've been in...that's saying something! The desk help was bored with my presence. The room was cold, there were no curtains on the windows, therefore I was unable to block the light out at night. The bed was uncomfortable and the linens were stained and worn. The pillows were nasty. The bathtub was so damaged, that I was uncomfortable even standing in it. The finish was missing in several places and it appeared that they had just tried to paint over the rusty holes in the tub. I will never go back and would never recommend it. In fact, if I were Expedia, I wouldn't even offer it on the web site. 2 1/2 starts is far too generous.
Reviewed by traveler from Dallas, TX on December 19, 2004 |
| Needs lots of work |
Overall: 2 |
Service
3 |
Condition
1 |
Cleanliness
1 |
Comfort
3 |
Recommend
No |
| The hotel was in a fantastic location but the room was old and needed repair. The bathroom smelled of mildue and also needed lots of updates. I would not recommend this hotel to anyone.
Reviewed by traveler from Troy, MI on December 19, 2004 |
| For convenience only |
Overall: 3 |
Service
3 |
Condition
1 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| If you want a nice place to spend time in, this is not it. If you are looking for a great location for Miracle Mile shops and restaurants (and can get a relatively low room rate), this is the place.
Reviewed by traveler on December 17, 2004 |
| Old, but comfortable |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Resonably priced, clean and comfortable, but need some upgrading/maintenance--wallpaper was peeling in spots and bathroom fixtures were old. Location was handy to shopping and restaurants.
Reviewed by traveler from Northern Illinois on December 17, 2004 |
| We will return |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Wonderful location adjacent to the Hancock Center and the Magnificent Mile. Easy walking distance to the places we wanted to visit. Reasonbly priced and very clean. Manyoutstanding restaurants and shopping within a few minutes walk. We will return.
Reviewed by traveler from Morton, Illinois (central Illinois on December 17, 2004 |
| Great location. |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This is an old hotel with lots of character. It has a great location just one block off Michigan, complimentary Wall Street Journals and has C-Span on their cable system. There is a great place for breakfast right across the street.
Reviewed by traveler from Baxter, TN on December 9, 2004 |
| Avoid this hotel |
Overall: 2 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| I know this hotel is an older hotel, but the amenities and room decor badly need updating. Especially for the price. The room decor is from the 70's with old furniture. I would not walk around barefoot because the carpeting is old and dirty. As far as amenities are concerned, there are not many. No coffeepot, ice that has to be retrieved from from the front desk and no room service. Breakfast is available in the hotel, but only after 7:00am - not a great time for a business person. Be aware when using the phone - even toll free numbers will cost over $2.00 a call.
Reviewed by traveler from Montgomery, AL on November 18, 2004 |
| Old and beat up, not historic. |
Overall: 2 |
Service
3 |
Condition
1 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| The Raphael while greeting you with some older charm in the lobby which is decorated nicely, is quite disappointing once entering the room. We booked a "Suite" which was 2 rooms with carpeting that looked like it had been through a war, a bleach war. The walls were beat up and had wall paper from the early 80's at the latest. The furniture was old, not historic, old. The bathroom was ok. My favorite part of the entire experience was the soaps, which were from a spa line and smelled of grapefruit & citrus and the close proximity to shopping & major sites. Other than that, totally forgettable.
Reviewed by traveler from Youngstown Ohio on November 17, 2004 |
| Comfortable, convenient European-style hotel |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| This hotel has generous size rooms with sitting areas and is located within 2 blocks of "the mile".If all you require is a comfortable, convenient place to sleep, this is it.
Reviewed by traveler from Rockford, MI on November 14, 2004 |
| Very disappointed in the facility. |
Overall: 1 |
Service
2 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| We were very disappointed in the hotel, we were under the impression that it would be comparable to the Raphael in Kansas City, MO. It should be noted they are not the same franchise. The Raphael in Chicago is not comparable. It is dated and poorly furnished, including the linens. Our bathroom was not clean and the carpets were not clean and very worn. I thought it very poor that there wasn't even any type ofcomplimentary beverages to the guests or even a coffee maker in the rooms - even the Motel 8 offers that to its guests. We definately would not return to the facility or recommend it to any one else.
Reviewed by traveler from Neosho, Missouri on November 11, 2004 |
Didn't find the Hotel you are looking for?
Go to our Hotel section to get started booking your trip today. |
|
