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| The Lenox Hotel Boston |
The Lenox Hotel Boston in Boston, Massachusetts |
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The Lenox Hotel Boston
61 Exeter St
Boston, Massachusetts 02116
Call Expedia at: 1-800-551-2409
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The Lenox Hotel Boston Reviews
| Traveler Ratings Summary for The Lenox Hotel Boston
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Overall: 4.38 |
Service
4.58 |
Condition
4.31 |
Cleanliness
4.58 |
Comfort
4.19 |
Recommend
88.46 % |
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| You'll love the Lenox Hotel in Boston!! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Excellent location. Personnel very mannerly. We had a wonderful dinner in The Azure Restaurant in the Lenox. "OUR" Lenox Hotel made our stay in Boston very enjoyable.
Reviewed by traveler from Birmingham, AL on April 30, 2006 |
| I wish we could afford to stay here every time we are in Boston. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The only down side about the room, which was spacious, was that there are noreading lights by the beds. The overhead chandelier does not hack it. We did not eat in the restaurant, or have room service.
Reviewed by traveler from Dartmouth MA on April 26, 2006 |
| Great place to stay in Boston |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The Lenox Hotel Boston is an old but re-furbished hotel with some of the "old days" remaining in its ambiance and service. The exterior architecture is attractive - but not dramatic - while the interior is warm with appropriate decor. The room was small but nicely laid out, clean and comfortably furnished. Street and hallway noise was inperceptable. The only issue I had was that room service did not pick up the dirty breakfast dishes from a room down the hall until late in the evening...However, if I return to visit this area again, I would stay at the Lenox Hotel Boston.
Reviewed by traveler from Atlanta, GA on April 25, 2006 |
| Out of my league |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| This hotel was too nice for me. I am a poor graduate student, but Ibooked this hotel as a treat for my girlfriend. It was SO nice that I had to put on nicer clothes than I normally wear. I shaved for the first time in months while I was there, just so I wouldn't frighten the other patrons. I got a razor from the front desk. The clerk told me he would give it to me, but only if I promised not to shave my sideburns (which he said were 'radical'). It was a beautiful hotel and a lovely experience.
Reviewed by traveler from NEW YORK!!! on April 19, 2006 |
| Very comfortable, well-located, with charm and good amenities |
Overall: 4 |
Service
5 |
Condition
3 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| We have stayed in a variety of hotels in this class and The Lenox has all the comforts and much less of the bland, chain quality and a rather fun sense of its own history. It's wonderfully located on Boylston a block west of Copley Square and right next to the Boston Public Library. It is thus very convenient for Berklee College of Music and Emerson, among other colleges. The desk people were friendly and warm in a quirky way rather than the rather dried out style of the Sheratons and Hiltons. The free wireless Internet access was nice and worked simply and flawlessly. The room itself was of a nice size and the bed was extremely comfortable - and they didn't advertise it as anything special. One minor gripe: We don't blame hotels when the odd bulb isn't working but our room had four maintenance items - a bad fluorescent tube in a lamp, a semifunctional TV controller, a leak around the bathtub and no shatter-proof glasses in the bathroom - we used the tumblers with the not-so-complimentary bottles of water. Finally, room service after 11 pm is more than usually limited and wasn't very good. But overall, it was a good experience, good enough that we will go back.
Reviewed by traveler from Los Angeles, CA on April 4, 2006 |
| Not for business trip |
Overall: 3 |
Service
4 |
Condition
4 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| This hotel had a good service but the room was not so confortable, too small, no fridge, and noise made my party kids. I cannot recommend for a business trip people for attending many days of conference. On the weekend, young kids were staying so there was much noise made while nights becuase of the thin wall so I was not able to sleep. However, I do recommend to stay during the week days. Never on the weekend.
Reviewed by traveler from San Francisco on February 24, 2006 |
| Excellent |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was excellent. We had a nice room that was very clean. The staff at the hotel are wonderful. In addition, the hotel is in an excellent location--near Trinity Church, Shops, Restaraunts, etc. I would definately stay at The Lenox again.
Reviewed by traveler from Providence, RI on December 21, 2005 |
| Awesome Hotel |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Lenox is a great hotel all around. All of the employees are extremely friendly and remembered me the whole trip. They helped me with every question and crazy request I had.
Reviewed by traveler from California on December 6, 2005 |
| Great place for adults, not kids |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| We have 2 infants that came with us on the trip. The Lenox is not condusive for children. There are three bars downstairs that seem to always be busy. The room walls are very thin so a small child has difficult sleeping. Lastly, there is no acces to the hotel other than up stairs so we either had to pick up our double stroller or get assistance from the bellmen.
Reviewed by traveler from Baton Rouge, La on November 16, 2005 |
| It was like coming home |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I couldn't say enough about this hotel - it has something for everyone!
Reviewed by traveler from Montauk, NY on November 2, 2005 |
| Felt like at home. |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Comfortable, in good taste, well kept. Would come back again and again.
Reviewed by traveler from NEW YORK on November 2, 2005 |
| Location |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| An excellent location for transportation and shopping. Took the "T" to and from the airport and all around town.
Reviewed by traveler from Durham, NC on November 1, 2005 |
| Request a better room |
Overall: 3 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
1 |
Recommend
Yes |
| Hotel was located in a great spot. Room was horrible. Requested non-smoking, king size bed. Got non-smoking, double bed (which sank in the middle) & was the only double bed we saw on the floor and it was next to the service elevator which made noise every 10 minutes until midnight. Small room and bathroom but very quaint.
Reviewed by traveler from Baton Rouge on October 26, 2005 |
| Great Location |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Everything was within walking distance. No coffee pot in the room, but there's a Starbuck's across the street. While the closet was extra roomy, there was hardly any bathroom counter space. The bathrobes and Aveda toiletries were nice. The free wireless access is great if you bring your laptop.
Reviewed by traveler from San Diego on October 5, 2005 |
| Wonderful Hotel! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We would definitely go back to the Lenox. Everything about the hotel was perfect - room, staff, location, concierge service, etc.
Reviewed by traveler from Beaufort, SC on September 25, 2005 |
| Wonderful hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We have stayed at the Lenox before and have always enjoyed it. It is a nice, older hotel with character and charm. The room was very clean and the staff was friendly and helpful. It's a terrific location with easy access to the T and within walking distance of just about everything we wanted to do.
Reviewed by traveler from Cleveland, OH on September 13, 2005 |
| Perfect Place |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Perfect place, perfect location. Friendly people. Just a perfect "little" place!!
Reviewed by traveler from Kansas City, MO on August 9, 2005 |
| Nice European style |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel remined me of European hotel in design and room size. The reception was great and it took less than a minute to check me in. The conceirge people were excellent and knowledgable. The location is perfect and you can go any place in Boston by the "T" or walking. The only problem is the water pressure in the shower (my room was on the 11th floor). I highly recommend this hotel.
Reviewed by traveler from Kuwait on July 30, 2005 |
| Great Hotel! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My wife and I stayed at the Lenox on a Friday night in route to Maine. It was our first time to Boston and we loved it. The hotel's location is great for out of towners because there are tons of restaurants and shops within close walking distance. The room was very clean and nice and the staff was very helpful. Just about anything in the city is accessible by the T, which has a station less than a block from the hotel.
Reviewed by traveler from Waxahachie, TX on July 25, 2005 |
| Great location |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We arrived at midnight & they had some trouble with the elevators, which required our luggage to be hauled up the stairs. We were promptly comped breakfast for our trouble. A great location for "first timers" in Boston.
Reviewed by traveler from Fort Myers, FL on July 21, 2005 |
| Great location and great atmosphere |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Lenox Hotel Boston is a great spot with easy access to area attractions. This is not a hotel that caters to business services though -- we had a challenging time receiving faxes and using the "Business Center" -- a single PC with printer. The accomodations were excellent though -- nice large room with a fireplace! Great casual restaurant, clubby bar, and upscale restaurant all on premises. Excellent access to shopping, the T, Boston Commons, Copley Square, etc. I would stay there again.
Reviewed by traveler from Chicago, IL on July 20, 2005 |
| Definately a great choice when staying in Boston! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I'm writing this review because I found others' comments helpful when picking this hotel. For the price and location of this Hotel, you can't go wrong! This hotel has been host to many celebrities as the pictures prove in the elevator! I used their valet parking and the charge for parking was put right onto my card, when I needed to leave the car was brought right out front, totally recommend this! (from what I understand it's cheaper or equal to parking yourself elsewhere!) I went as a pleasure trip to see the SOX of course and I even walked back to this hotel from Fenway Park!! We could see the CITGO sign from our room. You are so centrally located in Copley Square, close to subway connections and a block away from the Duck Tour boarding area! I opted for the Superior Room with the King bed and it was just the right size. Maid service was excellent and the marble bathrooms are beautiful. Everyone downstairs was helpful and very polite. I can't say enough about the beautiful, clean city of Boston and I recommend topping of your trip with a stay at the Lenox Hotel!
Reviewed by traveler from New Jersey on July 19, 2005 |
| Very Satisfied ... |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We were so pleased with our decision to stay at The Lenox Hotel. Great history with a touch of high tech...Great combo...We were so impressed with the hotel staff. We had a very nice corner room with the view of the city. The bed was very comfortable and the staff treated us like VIP. We had B/B package and AZURE was excellent. Great martini @ City Bar, too. They even prepared care packages for us since we had an early flight in the morning. We really enjoyed the care packages during our six hours flight that AZURE put together for us. What a life saver.(Thank You....) We will stay here again.
Reviewed by traveler from Los Angeles, CA on June 12, 2005 |
| Great Location! |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| To get around Boston by foot and subway, this is a great location. We actually took the subway back to the airport when it was time to depart. Nice staff. Squeaky floor. Close to Newbury Street. Can walk to the Boston Common. We even walked all the way to Chinatown.
Reviewed by traveler from Indianapolis, IN on June 7, 2005 |
| Luxurious, relaxing stay |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We live in the suburbs and spent a romantic overnight in downtown Boston. We asked for and received a free upgrade to a wonderful corner room with a fireplace. We dined on the premisis at Azure after a drink at the City Lights Bar. Wonderful atmosphere at both places. Best food I've had in ages. No better place to stay to get a flavor of Boston. Much more personable than the much larger luxury hotels nearby.
Reviewed by traveler from Sudbury, MA on June 1, 2005 |
| Wish I'd stayed longer |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Excellent, though brief stay @ the Lenox. Great central location, very easy to reach (via T), beautiful decor and luxurious, comfortable room. All amenities were modern, clean and charming. Staff were helpful and friendly (which isn't always the case in Boston). I recommend this hotel very highly; wish I'd had more than one night there.
Reviewed by traveler from Madison, WI on May 20, 2005 |
| Very nice historical hotel. Will stay there again. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Our room was super nice and the location was perfect. We were within a block of the subway for added convenience. The hotel staff was very courteous.
Reviewed by traveler from Olathe, Kansas on May 17, 2005 |
| Lenox in Boston |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Lenox stay for me was a mix of business and pleasure. The hotel was just as a hotel should be--comfortable, clean and not the focal point of my trip. I would describe the hotel as classy and at 100 years old not the least bit shabby. Excellent back bay location.
Reviewed by traveler from Cincinnati on May 13, 2005 |
| Great hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Really enjoyed our stay
Reviewed by traveler on May 10, 2005 |
| Not Bad |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Location was great, I was there on vacation and we walked everywhere. Hotel had a couple of nice places to eat. Rooms were a bit small, but I would come back again.
Reviewed by traveler from Tempe, AZ on May 4, 2005 |
| I definitely plan to go back again next year. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I have stayed at The Lenox for several years in a row in connection with my participation in the Boston Marathon. It's location right at the finish line is ideal, and it is small enough that one is not overwhelmed by a horde of other runners. It is a luxury hotel, and the service is always excellent. Even at other times of the year, I will stay at The Lenox for its service, the quality of its dining room, and its location in the heart of Boston.
Reviewed by traveler from Plymouth, MA on April 27, 2005 |
| Will definitely return |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| First room assigned was not made and pillows, blankets etc were spread about. Back to checkin. Reassigned same type room. Adequate apologies, but no surprise. Needed to get boarding pass, but could not print from the business center. Asked the front desk in early am and the manager printed it for me. Breakfast of granola and fruit the next day was good, but service was lacking (ie no spoon, etc). Restaurant is not part of the Westin but it is the only place to have breakfast in the hotel. Location is excellent. View of lakeshore desirable.
Reviewed by traveler from scottsdale, az on April 26, 2005 |
| Very Good - Great Location |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Comfortabel rooms - slightly small. Greta bars. Handy location.
Reviewed by traveler from Sydney Australia on April 21, 2005 |
| Good, but.... |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| Great hotel with wonderful service, but small rooms and slow service for car park.
Reviewed by traveler from Charlotte, NC on April 19, 2005 |
| Charming Hotel with Wonderful Staff |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Corner room w/ fire was a treat, as was the great service from all of the staff. Third trip back and it never disappoints. Lovely for romantic weekenders...
Reviewed by traveler from Santa Monica, CA on February 28, 2005 |
| Absolutely Wonderful! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| If you want to enjoy the unique history, charm & luxury of Boston, try the Lenox Hotel. The hotel is beautiful & caters to many types of travelers. The rooms are clean & newly decorated. The staff is responsive & friendly. We enjoyed Solas (the Irish Pub) & the City Bar (modern-style), which are accessible from the hotel lobby. Happy Birthday K! The Lenox Hotel was a great place to celebrate.
Reviewed by traveler from Rhode Island on February 25, 2005 |
| Love the Lenox |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The Lenox hotel is the perfect location for any Boston visit. It is central to so many attractions: museums, restaraunts, shopping, etc. The service was incredible, the room was the cleanest I have seen. I wasn't even afraid to walk around the room barefoot! If you visit Boston, stay at the Lenox!!!
Reviewed by traveler from CA on January 26, 2005 |
| "Boston's Best Kept Secret" |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| I was pleasantly surprised by overall experience at the Lennox. This is a smaller hotel with a friendly staff that seems to go out of its way to make your stay more enjoyable. Our room was clean, nicely furnished but a bit on the small side.
Reviewed by traveler from Hanover, NH on January 20, 2005 |
| Loved it |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We had a great stay here. Lovely and charming. Extremely friendly and helpful staff, especially the concierge.
Reviewed by traveler from Memphis, TN on January 19, 2005 |
| Very classy atmosphere |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This is our favorite hotel in Boston. We stay every trip. It is very quant and comfortable, but very classy. Our room had a wood burning fireplace which was lit every night by the wonderful, friendly staff at The Lenox. We loved it!
Reviewed by traveler from Birmingham, AL on January 14, 2005 |
| Confusing Parking, Haughty Staff and Terrible Room Service |
Overall: 3 |
Service
1 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Decent accomodations, room service was AWFUL...called room service for dinner order(not during dinner rush), left message, called again after over an hour with no return call, took over another 45 minutes for order to arrive. Food was ok - but not fantastic, certainly not the quality expected. Upon check out the desk clerk was distracted, cross, condescending and acted as if she was being inconvenienced with a question about parking validation.
Reviewed by traveler from New England on January 13, 2005 |
| Lennox Hotel is a Must Stay |
Overall: 4 |
Service
5 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Service was excellent as the front desk and concierge service was very helpful. The bar in the lobby was awesome with lots of poshe patrons. Rooms were a bit on the small side but they were comfortable and relaxing. If a room with a view of the city is available get it especially in the winter time as the views of Boston are beautiful with the city decorated for the Christmas season.
Reviewed by traveler from New York on December 18, 2004 |
| Impressed |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The hotel is cosy, comfortable and the service is very good. In particular the person in charge of giving out information about what to do in Boston, was simply great.One of the coolest bar I have ever found in a hotelLocation, then, is simply perfect, next to Newbury street and Copley.
Reviewed by traveler from Milan, Italy on December 18, 2004 |
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