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| Eldorado Hotel and Casino |
Eldorado Hotel and Casino in Reno, Nevada |
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Eldorado Hotel and Casino
345 N Virginia St
Reno, Nevada 89501
Call Expedia at: 1-800-551-2409
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Eldorado Hotel and Casino Reviews
| Traveler Ratings Summary for Eldorado Hotel and Casino
|
Overall: 4.07 |
Service
4.16 |
Condition
4.26 |
Cleanliness
4.39 |
Comfort
4.10 |
Recommend
89.86 % |
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| Good for quick getaway from the bay area |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| First time in Reno, wasn't impressed with the city, very old and run down. El Dorado was very nice had a great reasonably priced buffet with first rate service. The casino was very smokey but over all very clean and the waitresses were attentive. The show (Baglan) was very good, it could hold it's own against the same type in Vegas. I would recommend the hotel for a quick getaway for gaming and eats.
Reviewed by traveler from Stockton , CA on July 26, 2006 |
| great place for a mini-vacation |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| had a great time, the hotel and staff were great,food and prices were resonable, but found that there was little to do other than gamble if you didn't have a car. They had very little to offer for outside entertainment besides the Ultimate Tour which was the highlight of our trip
Reviewed by traveler from Spring Hill, Florida on July 19, 2006 |
| Peee-uuwwww! |
Overall: 1 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
1 |
Recommend
No |
| The hotel itself is lovely and appears to be very well maintained. The casino wreaks of smoke, and I imagine it permeates into the rooms, so the whole hotel has a constant dose of air freshener pumped through the air conditioning. Smells like an old man's cologne and you can't get away from it anywhere. I had a constant headache and the clerk at the gift shop seemed to know exactly what I was talking about and selling lots of sinus headache medicine.
Reviewed by traveler from Penn Valley, CA on July 18, 2006 |
| 2nd time and would go again |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Nice place and the staff made sure everything was just what I had requested. The only thing I could improve would be "housekeeping" could have left more towels. I wasn't that impressed with the food or the service in the coffee shop but, that bakery is wonderful! Didn't win any money and didn't hear of anyone winning.
Reviewed by traveler from Fort Worth on July 12, 2006 |
| Impressed |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Hotel is nice, located right in the center of town. Room was neat and clean, very comfortable. Would stay again.
Reviewed by traveler from Southern California (LA area) on July 11, 2006 |
| An excellent place to stay. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The room had all the amenities requested.
Reviewed by traveler from Springfield, MO on July 6, 2006 |
| Very disappointed |
Overall: 3 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| My disappointment occurred because they put me in an "economy" room, that was a little larger than a closet, even though my standard room rate was prepaid. The door lock was faulty on this room and they said they couldn't do anything about it. I was alone and did not feel safe. I complained about paying full price for this tiny room. They reluctantly moved me the next day.
Reviewed by traveler on July 5, 2006 |
| Not Impressed |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| Free shuttle service very, very slow. Waited over 1 1/2 hours at airport to get to hotel. Rooms very small.
Reviewed by traveler from New Castle, DE on July 5, 2006 |
| 3-star hotel trying to be more. |
Overall: 3 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| Only recommended if you get a GREAT room rate. The rooms were quite small, with no coffee, no fridge - things we've started to expect in even a 2 or 3-star hotel. The personnel working security, registration, cleaning, bell desk were all great, but our biggest problem was the shuttle service. Don't count on it! They had ONE airport shuttle running, but sometimes 40+ people waiting to board it. When pressed, they'd send us to taxis, but the taxi drivers didn't want to deal with the hotel. Restaurants were good and there are --excellent-- desserts in the coffee shop.
Reviewed by traveler from Dayton OH on July 4, 2006 |
| Very Enjoyable |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We truly enjoyed our stay. Everyone was very helpful and pleasant. The only suggestion is that the only mirror we had was in the bathroom - they should have one in the room area as well.
Reviewed by traveler from Connecticut on June 28, 2006 |
| Best of Downtown Hotels |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Hotel was clean, friendly, and better than I expected.
Reviewed by traveler from Springfield, MO on June 28, 2006 |
| Fun in Reno |
Overall: 3 |
Service
3 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We really liked the hotel room but the food and the pace of the hotel was very slow. This was our first trip to Reno and wasn't overally impressed. But it was fun, in a slow casino. The drinks were slow and the overall pace was SLOW.
Reviewed by traveler from Connecticut on June 27, 2006 |
| My favorite place to stay in Reno |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I have traveled to Reno six times over the last decade. I've stayed at four different hotels over those trips and I have to say that the Eldorado is by far my favorite. They have good food and a nice casino. Their staff are always friendly and helpful and the rooms are comfortable. I usually have a hard time sleeping when not at home but it's never a problem when I stay at the Eldorado. The next time I go to Reno, I'll be staying at the Eldorado!
Reviewed by traveler from Tacoma, WA on June 21, 2006 |
| Nice place |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The Hotel was a nice place. The restaurant's were excellent. You couldn't get inot the elevator to your room without showing your room key. Had a really nice temperature control for the room. The shower was alittle short for my fellow traveler.
Reviewed by traveler from Abbottstown, PA on June 21, 2006 |
| Hotel was OK, but |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Probably no fault of the hotel but we did not get the type of room we thought. Expedia said it would be a room with a King size bed, which it was not. The room was also very small and located near all the power equipment that the hotel operates on such as large AC units, etc. This made it somewhat noisy, although not unbearable. Other than that everything else was fine.
Reviewed by traveler from Crowder, OK on June 21, 2006 |
| very nice, but could have been better |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| My biggest problem was, I didn't get the room I asked for, But luckly, I only stayed in that room one night. The morning clerk moved me to a bigger and better room the next morning. She went out of her way to make sure I was happy, I'm very thankful for that. It made my stay much better. The only thing the room needed is a coffee maker, other than that is was GREAT. I had a very nice time and saw some beatiful country. Alot different from Texas!.
Reviewed by traveler from League City ,Tx. on June 13, 2006 |
| Never stay at this hotel! |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| This hotel was the worst experience! The only positive part of the experience was the buffet service. All other service was horrible! The room lock would not work on our friend's room, and it took the hotel over 2 hours to get 6 guys to pry open the door to their room so they could get their things out. All of the doors on our floor looked like the doors had been pried open, as none of the doors shut tight. It was not a secure feeling at all. After the door experience, when I went got ready to get into be I noticed a fishie cracker on the floor covered in ants! How ants got up to the 9th floor is beyond me. I could not sleep as this really made me sick beyond belief. The housekeeping staff apparently is conserving toilet paper, as they left us with about 10 sheets on a roll of paper, with no additional rolls. My husband and I had to ration the TP. It was a horrible experience, and I have been sharing it with all my friends and telling them never to stay at the El Dorado Dump! We will never stay there ever again!
Reviewed by traveler from Campbell, CA on June 12, 2006 |
| Will be back |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Good work, thanks
Reviewed by traveler from Wisconsin on June 10, 2006 |
| Was very impressed! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I was very pleased with how quiet the rooms were. I felt very safe going and coming from my room at all hours with the security guards manning the elevators. All the staff that I came in contact with were very nice and helpful. Even though we stayed in a smoking room it did not smell like all the other smoking rooms I have stayed in. Would stay again in a minute.
Reviewed by traveler from McAlester, OK on June 6, 2006 |
| Will definitely return! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Staff was great! Everyone we came in contact with was friendly and helpful. Room was clean and comfortable and room service food was good.
Reviewed by traveler from San Jose, CA on May 30, 2006 |
| Enjoyable |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Everything was nice, clean and comfortable. The staff I came in contact were friendly and more than willing to assist. The room was clean,well maintained and very sound proof (hear only an occasional sound from hall way as person entered or left a room.) Would not hesitate to return to the hotel for a stay.
Reviewed by traveler from Pueblo, CO on May 24, 2006 |
| Satisfied Customer |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We were satisfied overall, parking is somewaht limited, but we would not hesitate to stay there again.
Reviewed by traveler from Phoenix on May 20, 2006 |
| First and Last time at this hotel |
Overall: 3 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
3 |
Recommend
No |
| Not impressed. We stay in Reno twice every 3 years for bowling tournaments and this was our first time here. Our room was across from a hotel board room where meetings started early most mornings, with employees standing outside our door talking. There was also rennovation going on in the next room and one across the hall, so the hammering, drilling and saws started early. (The hotel should have blocked off this end of the hall until complete!) Convenient shuttle to airport and bowling stadium, though.
Reviewed by traveler from Lansing, KS on May 17, 2006 |
| It's a just a hotel |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| It's just a hotel - nothing spectacular. The front desk staff was very helpful and friendly. The bell staff did not go out of their way to offer assistance and they were not terribly friendly.
Reviewed by traveler from Austin, TX on May 11, 2006 |
| Above Average |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The accomodations were clean and well kept. Stayed on 25th floor with a fantastic view of the mountains. A bit of an odor in the hallways a bit of a disinfectic smell. The eating spots in the three casini complex were about average. Next time I will sek out some local establishments.
Reviewed by traveler from racine, wi on May 11, 2006 |
| Will use again |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I was very impressed with the friendliness of all the hotel personnel. Our room was nicely furnished and comfortable. I was there for the NWBA Tournament and the convenience of the hotel to the bowling stadium was in walking distance plus shuttle service was provided if you so choose. All in all it was very nice and a place I would not hesitate returning to or recommending to others.
Reviewed by traveler from SUn Lakes AZ on May 10, 2006 |
| Comfortable Secure Hotel |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The Eldorado is a comfortable, clean hotel with friendly staff. One thing we really like is a little safe in each room to store valuables. It also keeps security guards at its elevators who will not let anyone in the hotel without showing a card key.
Reviewed by traveler from Washington on May 10, 2006 |
| Great Midweek Getaway |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Clean comfortable room. Convenient parking and all the restaurants are great! We will definitely go back.
Reviewed by traveler from Seattle WA on May 10, 2006 |
| Exciting |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Not bad
Reviewed by traveler from Grants Pass, Oregon on May 10, 2006 |
| For business or pleasure |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Had a nice stay at the El Dorado. The smoking rooms have definately been well used. I gave it my best shot, but felt congested and asked to be moved. They were very accomodating. Though you could order coffee through their 24 hour room service (super fast service, by the way), as a business traveler, I needed coffee first thing in the morning and the rooms have no pots. I understand that is pretty standard for casinos though.
Reviewed by traveler from Sacramento, CA on April 27, 2006 |
| Overall, a good place to stay in Reno. |
Overall: 4 |
Service
3 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The place is clean, well staffed. Our only complaints is with the restaurants. The service in all of them was bad. The staff either didn't speak any english, or they just didn't wait on you. As there are lots of other places nearby, just go and eat at one of them!
Reviewed by traveler from Phoenix, AZ on April 26, 2006 |
| Outstanding Hotel/Casino staff |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The entire staff of the hotel/casino was the best and most friendly that I have ever experenced. Everyone had a smile and was willing to help in any way. I was most impressed with all the personal postive touches the staff added.
Reviewed by traveler from Newnan, Ga. on April 25, 2006 |
| Great location |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Nice, clean and large room. Within walking distance to other Casino's on the small strip. Only drawback was no coffee maker in room forced to go downstairs each morning. That would be the only thing I would add to make it a perfect stay.
Reviewed by traveler from Tampa, FL on April 25, 2006 |
| Remember to park your car early |
Overall: 3 |
Service
2 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We went sight seeing and when we returned could not use the parking garage. The attendant, who spoke very bad English, directed us to another, which due to road contruction was unaccessable. Meanwhile he was letting everyone else into the garage. Finally we settled for valet parking. Restaurants closed VERY early and were quite pricy.
Reviewed by traveler from Plain, WI on April 20, 2006 |
| It was a pleasant experience staying at The Eldorado. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I had a very pleasant stay. The reception desk/check-in staff were very pleasant and knowledgable. Your Security Officers are very courteous, helpful and caring. This was the second time stayed at your hotel and both times I have no complaints. Will stay again if I ever come back to Reno.
Reviewed by traveler from Stafford, VA on April 20, 2006 |
| Room review |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Room in the tower was just fine. Roomy and clean. Restaurants were top notch with the brew pub better than expected. ONly complaint was the slots were far from loose. Lost a bundle.
Reviewed by traveler from Columbus,oh on April 16, 2006 |
| Great place to stay for a reasonable price |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This hotel is located in downtown Reno. This hotel has the best Room service and food ever. Highly recommand......Enjoy your stay.
Reviewed by traveler from White City, Oregon on April 13, 2006 |
| Excellent ! I will definitely stay there again. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The staff was professional and helpful. The room was clean and comfortable.
Reviewed by traveler from Houston, Tx on April 13, 2006 |
| Loved it!! |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| My husband and I were very pleased with our experience at the El Dorado. All staff were very helpful and kind. We had a spa suite and it was one of the nicest hotel rooms we have ever had. We will certainly stay at the El Dorado again.
Reviewed by traveler from Stanwood, Wa on April 12, 2006 |
| Room was very comfy and cleaned perfectly every day with fresh towels and amenities. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Great hotel security. Comfy room.
Reviewed by traveler from Omaha NE on April 5, 2006 |
| Give it another chance when weather is warmer and pool is open |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| Door was at an angle, thought wasn't closed. The sink was to low, the toilet/shower small but these things were minor. Location was great for any bowler not wanting to rent car. Promotion desk very friendly and helpful. Hope to see ya back in 3 years.
Reviewed by traveler from Leonardo, NJ on April 5, 2006 |
| Excellent location |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Hotel is phyically connected to two other casinos which is great in inclement weather. Buffets were best price we encountered. Great, downtown, Reno location. Close to everything
Reviewed by traveler from San Diego, Ca. on April 5, 2006 |
| It Was Nice |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Had a great stay. Won two video poker jackpots in the casino which made it even nicer.
Reviewed by traveler from Klamath Falls, OR on April 5, 2006 |
| Enjoyed the stay, thanks! |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| it was good overall. one of the naightstands' handle was broken,so could not turn it on.
Reviewed by traveler from seattle,wa on April 5, 2006 |
| Nicely done |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| While Reno is not Vegas (the town seems older...) we were very comfortable. The price was low, the room clean and spacious, and the restaurants all seemed to have excellent food. If one thing could be improved it would be to add more shopping. My next gambling trip will be | | |
