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| Holiday Inn Sunspree All Inclusive Resort Paradise Island |
Holiday Inn Sunspree All Inclusive Resort Paradise Island in Paradise Island, Bahamas |
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Holiday Inn Sunspree All Inclusive Resort Paradise Island
1 Harbor Drive
Paradise Island, Bahamas
Call Expedia at: 1-800-551-2409
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Holiday Inn Sunspree All Inclusive Resort Paradise Island Reviews
| Traveler Ratings Summary for Holiday Inn Sunspree All Inclusive Resort Paradise Island
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Overall: 2.86 |
Service
2.93 |
Condition
2.60 |
Cleanliness
3.05 |
Comfort
3.04 |
Recommend
56.52 % |
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| a bit ghetto but you will find good chicken wings |
Overall: 2 |
Service
2 |
Condition
1 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| We had a cockroach in our room on the first night. there is no real beach , just some water and a fence... no way to get soap or shower cap in the room even after going up and down 4 times. People either at the bar or the restaurant were really nice though.
Reviewed by traveler from san diego - CA - biarritz - France on August 2, 2006 |
| Not impressed |
Overall: 2 |
Service
1 |
Condition
2 |
Cleanliness
4 |
Comfort
4 |
Recommend
No |
| The staff was not extremely friendly nor helpful. If the bartenders would have actually waited on the customers when they walked up (instead of finishing their personal conversations or just plain being lazy) they would have received an additional tip. (Gratuity was included with hotel price.) The food in the restaurants was not horrible but it definitely was not great. We actually got tired of eating there so we went out to eat a few times.
Reviewed by traveler from Chesterfield Twp., MI on July 26, 2006 |
| good value |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| This hotel was a good value for your money. The service was good, food was good. Drinks were strong. The condition of the building could use a little updating,but all in all we had a great time.
Reviewed by traveler from Syracuse NY on July 26, 2006 |
| The hotel was great but....... |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The only thing I did not like about the Hotel was the fact it was for families and alot of children were there.
Reviewed by traveler from greenwich ct on July 26, 2006 |
| very disapointed |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| I'm a frequent traveler but never paid that much for such a bad hotel, with a very bad service and not even a curpet in the room, i was very upset that they didn t give me 1 king bed but had 2 queen (useless for a couple), and they said it was teh best room of the hotel( on the 4th floor out of 11 story it's a joke) called expedia to cancel but said it was late
Reviewed by traveler from los angeles on July 26, 2006 |
| Hotel was great! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel itself was in very good conditions. the Food was very good. I def. have no complaints and I'm a picky eater! The only issue i had with the hotel was the rowdy highschool seniors there on their graduation vacation. They were loud and caused many problems at the hotel. But the hotel staff did all they could to make sure that we had a good time.
Reviewed by traveler from NY on July 21, 2006 |
| Worst hotel ever! |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| This hotel was deplorable!! It was filthy, from the lobby to the elevators to the dining room to the actual rooms. Staff was rude and very unaccommodating. Do not waste your money booking this hotel. You will not be happy!!!
Reviewed by traveler from Pennsylvania on July 19, 2006 |
| Can't wait to go back |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel was very nice and the staff were very friendly. I would recommend this place to anyone who wants to experience the Bahamas for the first time.
Reviewed by traveler from Queens, NY on July 18, 2006 |
| Are you over 20? |
Overall: 2 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
No |
| If you are over 20 and don't like a loud party enviroment stay somewhere else.
Reviewed by traveler from Irving, TX on July 6, 2006 |
| Pick your time to go |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| The hotel is nice. Too many HS kids, hence very noisy and looks like Spring Break. Service was nice, food is ok. Recommend eating out at least once.
Reviewed by traveler from New York, NY on July 6, 2006 |
| Never go. |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| Our stay was a night mare. The reserved rooms were not available. One son had no bed for more than 24 hours. Conditions were unacceptable, meals were a disappointment, and 400 high school students with minimal supervision.
Reviewed by traveler on July 5, 2006 |
| Would not go back to this hotel |
Overall: 2 |
Service
1 |
Condition
2 |
Cleanliness
2 |
Comfort
3 |
Recommend
No |
| 90% of the guests were high school graduates which were all over the place, getting drunk, cursing and no manners, is not a hotel to bring kids. The hotel staff have no control over them, there are always dirty plates on the halls left by the students, can't sleep at night because they are making lots of noices. The staff keeps the pool very clean, the food its ok on the Captains Buffet, but I have to say the staff were very nice.
Reviewed by traveler from Long Island on July 4, 2006 |
| want to go back |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| nice people ,disappointed with all the kids that were there for senior week.
Reviewed by traveler from phila p.a. on July 4, 2006 |
| You get your money worth. |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Hotel is nice the bedroom has plenty of room. The bathroom need to be more up to date. The services was great.
Reviewed by traveler from Virginia on July 3, 2006 |
| Will not go back! |
Overall: 1 |
Service
1 |
Condition
3 |
Cleanliness
4 |
Comfort
1 |
Recommend
No |
| We arrived for our week long stay with our children, only to find that the hotel also had hundreds (no exageration)of recent high school graduates throughout the hotel celebrating their graduation. Think about it, all the booze you can handle times hundreds of loud 18, 19, 20 year olds. Not my idea of good plannning on the hotels part or travel agencies. Certainly not a "family vacation" to expose our children to.
Reviewed by traveler from Central Florida on July 2, 2006 |
| We were disappointed |
Overall: 2 |
Service
2 |
Condition
1 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| Our stay at the Harbor Bay Resort had some good points.Our room was cool and comfortable but nothing fancy. We had mold growing on the ceiling in the room.The outdoor pool was nice, but at night it was taken over by the younger teens from high school. The beach which is advertised as a private beach was just a small fenced off area next to the pool. Most of the staff were friendly, but we saw other guest being yelled at by staff in the dining room while we were eating.
Reviewed by traveler from Nicholasville, Ky. on June 30, 2006 |
| Could do better |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| The food is decent and the all-inclusive deals are worth it. However if you have complaints about your room, the hotel doesn't do much for you and be careful if you're booking for a whole family. We were put on separate floors and when I asked, they said it was based on availability when I had books months in advance. The rooms are poorly air conditioned so everything is sticky. If it wasn't for the rude front desk staff, I would consider going back.
Reviewed by traveler from New York, NY on June 20, 2006 |
| An affordable option... |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| My boyfriend and I stayed at this hotel the first weekend in June for a short vacation. We thought that for the money we paid it was a good deal. If you realize that you are not going to have an Atlantis type of environment you won't be disappointed. The hotel was clean and pretty basic - not a lot of frills but all-inclusive, a nice pool and friendly staff. We spent our evenings at Atlantis at the casino and during the day the pool was fine. I would definitely recommend going snorkeling - it was amazing! Also, we went over the bridge to the Poopdeck Restaurant one night for some local seafood. It was so good that we went back the next night! For an affordable vacation this was a good deal. Keep an open mind and don't let other people's opinions make up you mind for you. Enjoy!
Reviewed by traveler from Glen Head, NY on June 19, 2006 |
| Not impressed |
Overall: 2 |
Service
4 |
Condition
2 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| Our bathroom had mold in the corners of the tub and the lighting was terrible. The water tasted extremely fishy. The elevators were very slow and several times during the week they didn't function.
Reviewed by traveler from Olathe, KS on June 15, 2006 |
| Will not go back to this hotel! |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| The surrounding hotels are better.
Reviewed by traveler from Lubbock, TX on June 14, 2006 |
| Customer Services was not good. Will stay somewhere else if I return |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
3 |
Recommend
No |
| no clean towels, called front dest 3 times never ran them up to the hotel. the power was out one night. front desk never caught us or posted a warning.
Reviewed by traveler from Tampa, FL on June 13, 2006 |
| Great place to vacation and stay! |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| The food was great! The service was good. The beach and pool were wonderful! Kept clean outside and they always wanted to make sure you were having a good time!
Reviewed by traveler from Cincinnati on June 4, 2006 |
| Lots of Fun |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We really had a great time at this hotel and in Paradise Island. The food was excellent especially at the sit down restaurant- make sure you go there. This is somewhat of a party hotel- so make sure that doesn't bother you. There was a lot of drinking and a lot of younger high school/college kids. The outside bar was overcrowded at times and you had to wait for drinks/food. There was also a lot of people at the pool-make sure to go early and get a lounge chair. The rooms could use alittle updating and there is only a handful of rooms with a balcony. The hotel/bar staff was very friendly. The pool, beach, and boardwalk were beautiful. Overall, we had a great time and would definately go back.
Reviewed by traveler from Cleveland, OH on June 1, 2006 |
| Completely Satisfied |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| The hotel could use some updating to their rooms, but we enjoyed the stay. Shopping is a short walk away. The food was really good, better then we expected. The pool was nice and we liked the way we could fix our own drinks at the outdoor bar and grill. The steaks are really good. We also enjoyed their Island Beer. We would go back. For the price of what we got, we were satisfied.
Reviewed by traveler from Loogootee, IN on June 1, 2006 |
| Not impressed |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| The hotel was NOT great. There were no activites to do at the hotel; the kids club was a room like a daycare facility; the room was not clean (rusty refridgerator, moldy stainless fixtures, musty smell, doors not functional). I was also not happy with the buffet for food choices - not kid friendly. Very disappointed.
Reviewed by traveler from NJ on May 30, 2006 |
| Major Disappointment |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
2 |
Recommend
No |
| The only saving grace of this hotel was the pool area. The pool is large and well maintained. However, the condition of the hotel itself is another matter. We had to immediately request another room upon arrival because it was in such poor condition. During our stay, the hotel had a rodent problem on our floor.The hotel staff was rude and very unresponsive. The hotel beach area is very small. The food was o.k.
Reviewed by traveler from New Bedford, MA on May 30, 2006 |
| not impressed |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| The hotel was dirty, the staff was very rude and the food was horrible. floor was so slimy.
Reviewed by traveler from New York on May 30, 2006 |
| Very Disappointing |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| I have stayed at many all-inclusives and this did not meet my expectations at all. What they call a private beach is at best little more than a puddle at low tide. Located next to literally a dump next door. Food was OK. Service was minimal. Tacky entertainment if you could call it that. Phones or internet not in working condition. Hotel is old and leaky in many places. I would never return to this hotel.
Reviewed by traveler from Boston, Ma. on May 29, 2006 |
| Not bad for the price |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| You get what you pay for here. The food isn't great and there is really only one restaurant (that you need "reservations" for) and one buffet. It's not fantastic, but the hotel does a great job of planning activities and having entertainment for you. It also has a great pool/harbor set up. Great for anyone on a budget- but of course it's no 5 star place.
Reviewed by traveler from Maryland on May 25, 2006 |
| would go back |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Well worth the money overall. only problem we had was that we tried to order a movie and waited for the front desk to get back to us as they said they would and never heard from them. Otherwise staff was extremely friendly and helpful.
Reviewed by traveler from vermont on May 24, 2006 |
| Great location |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| The hotel is very close to shopping and it is walking distant to Nassau down town. The only thing I didn't like about this hotel is the beach is too small. The food was excellent!
Reviewed by traveler from Newport News, VA on May 24, 2006 |
| 1st trip to bahamas |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| The hotel was good for the price that we paid for a week of vacation. Plus the fact that it was an all-inclusive hotel with wonderful buffett food. The staff was also very friendly and the pool was beautiful. Plus it was so closely located to other activites that we could walk and be there in a matter of minutes. i would stay there again
Reviewed by traveler from Northfield center, Ohio on May 24, 2006 |
| You get what you pay for! |
Overall: 1 |
Service
2 |
Condition
1 |
Cleanliness
1 |
Comfort
2 |
Recommend
No |
| The outside of the hotel was good, good pool area, good harbour area. The inside of the hotel was horrible, the bathroom was leaking the lobby had a huge leak that was not taken care of the whole duration of the trip. For all inclusive it was fine because alcohol and food were included, the hotel needs a major renovation.
Reviewed by traveler on May 24, 2006 |
| Was deeply disappointed! |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| This resort was falsely rated 3.5 diamonds. The floor was slimy and filthy. Thank God I only planned a one day island hopper. I am a travel planner by profession and was sorely displeased them. Their customer service was also unsatisfactory particularly the reservations manager and front desk. I had great service in the buffet restaurant! I will never return.
Reviewed by traveler from DC on May 24, 2006 |
| Good value. |
Overall: 2 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
2 |
Recommend
Yes |
| Only real complaint was the food. Breakfast was excellent but Captain's Table dissapointing and the buffet needs some more variety. Overall experience was good and for the money, will definately return. I recommend this hotel if on a limited budget as the all inclusive made this hotel a bargain.
Reviewed by traveler from Northern Indiana on May 24, 2006 |
| Wouldn't say here again. |
Overall: 3 |
Service
2 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| You get what you pay for. I wasn't impressed at all, but I can say that the hotel appeared to be in a state of transition for the better.
Reviewed by traveler from Childersburg, AL on May 16, 2006 |
| def go there again |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| very relaxing. surrounded by nice people. walk to cabbage beach about a 5 minute walk. food the best at the bar.
Reviewed by traveler on May 16, 2006 |
| In Bad Shape |
Overall: 1 |
Service
3 |
Condition
1 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| This hotel is in need of repairs and updating! The air conditioning units were leaking and dripping into the lobby, with the ceiling wet and erroding in places. The ceramic floors in the rooms were dirty (we wore flip flops at all times). The only food was only fair. If you need to save a dime, you could stand to be there, but if you have any extra money, stay somewhere else!
Reviewed by traveler from Chesapeake, VA on May 15, 2006 |
| It was just okay..spend the extra money and stay right on the beach, you'll be glad you did. |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| The first night was okay. Great staff, great food, beautiful pool. The next night the phone didn't work, the women were very rude (especially the one at the childrens' activities), it was very loud all day and night. In the afternoon there is a lot of music, which is okay. At night this hotel is known as party central. Very unprofessional staff (for the most part). A lot of the people make you feel like a vip guest, which is sad because then the rude people make you feel like your intruding. This hotel is not on the beach. It has a man-made beach about 100 yards long that is in the harbour (lots of diesel fuel from boats). It was okay, but just okay. I would go back but only if I absolutely could not afford a nicer hotel. We spent our last night at another all-inclusive hotel right on the beach that was hardly any more money than this one. It just got too loud there and we wanted some quiet by the beach on our last night there.
Reviewed by traveler from Walton, KY on May 12, 2006 |
| Perfect Introduction to Nassau |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Excellent hotel. My wife and I REALLY appreciated it for what it was worth. The service was great and the pictures were not exaggerated at all. They are very accurate. Teh room was clean but a little weird b/c they have no carpet (hard tile floors) in your room. Cleaning staff noticed our refridgerator was rusted in our room (we said nothing) and when we got back, the fridge was replaced w/ a brand new one. Its great to have all inclusive b/c you dont have to go hunting for food and they offer a large variety and all of it was very good. Their pool and small beach was great and cleaned every day. My wife and I had Good times, Good times....
Reviewed by traveler from Cleveland, OH on May 11, 2006 |
| Captains Table Restaurant |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| The Captains Table Restaurant included a daily buffet for breakfast, lunch, and dinner. The buffet items include a nice variety of choices (salads, meats, veggies, desserts). It was actually much better than I anticipated.
Reviewed by traveler from Virginia on May 10, 2006 |
| Needs a bit of updating |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The service could be better in the restaurants and the help could be friendlier. The facility was clean but it definately needs some updating.
Reviewed by traveler from Buffalo, NY on May 10, 2006 |
| Had a good time |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| great service, pool, lagoon, food and drinks. hotel was a little old (except for lobby and outside areas) and room was plain jane with some water damage.would stay again but, ask for a better room.
Reviewed by traveler from west palm, florida on May 10, 2006 |
| See You Again...Soon! |
Overall: 5 |
Service
5 |
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