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| Cotton Exchange Hotel Downtown |
Cotton Exchange Hotel Downtown in New Orleans, Louisiana |
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Cotton Exchange Hotel Downtown
231 Carondelet St
New Orleans, Louisiana 70130
Call Expedia at: 1-800-551-2409
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Cotton Exchange Hotel Downtown Reviews
| Traveler Ratings Summary for Cotton Exchange Hotel Downtown
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Overall: 4.09 |
Service
3.91 |
Condition
3.73 |
Cleanliness
4.27 |
Comfort
4.09 |
Recommend
100 % |
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| Good Location |
Overall: 3 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
2 |
Recommend
Yes |
| The Cotton Exchange is a nice hotel, perfect for a weekend on Bourbon St. It's a 1-2 min walk from Bourbon, convenient to the French Quarter, etc. Our room wasn't the greatest, but it wasn't terrible either. We weren't there for the room though.
Reviewed by traveler from Bossier City, LA on April 25, 2006 |
| Close to the action |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Close to Burbon st. walking distance from the French Quarter. Would stay here again.
Reviewed by traveler on July 13, 2005 |
| ready for additional charges |
Overall: 3 |
Service
2 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
No |
| the hotel charges an additional $7.95 per day for phone and vault whether use it or not. long distance includes internet which is horrible.
Reviewed by traveler from ruston, LA on July 7, 2005 |
| Very Clean |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| The hotel is convenient to many of New Orleans' attractions. The staff was Very friendly and very helpful. Our room was very clean, and well supplied. The room (and bathroom) were a little small, but we spent most of our time touring the city, so it wasn't that bad.
Reviewed by traveler from Crestview, FL on June 7, 2005 |
| I would stay at the Cotton Exchange Hotel again |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Pretty little room and in a great location! It is close to the French Quarter, but not too close to the rowdiness and noise of the Quarter. I liked the proximity of the hotel to the bus & trolley lines, too. I would definitely stay here again.
Reviewed by traveler from Flagstaff, AZ on June 1, 2005 |
| good if you need to be downtown, most of staff very helpful |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Close to Bourbon Street and Canal Streetcar GREAT coffee down the block All Easy except parking desk staff very friendly and helpful with local directions Park on the Street and save $$ unless you miss the Street Sweeping signs.
Reviewed by traveler from So Calif on May 31, 2005 |
| Good Deal, Good Service, Close to Everything |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| The staff was always very friendly and helpful. The room was very clean, especially the bathroom! Not much of a view, but didn't spend much time in the room anyway. A great hotel for the money! Would stay there again!
Reviewed by traveler from Mechanicsville, VA on May 28, 2005 |
| Great Hotel |
Overall: 2 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
2 |
Recommend
Yes |
| The reason I rated a number 2 on the comfort of our room and overall satisfaction is because of the room temperature. It was hard to get the room cool. Overall it was a nice hotel and very convenient. I would definetly stay here again.
Reviewed by traveler from Baton Rouge, Louisiana on May 26, 2005 |
| A pretty fair option |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The Cotton exchange hotel is located about a 5 min. walk from the riverwalk / conv. center area and is also about two block from Bourbon street. The location is convenient and the rooms are comfortable. The proximity to the quarter brings some noise with it. The potential for noise and lack of a restaurant are the biggest drawbacks. Overall, this is a fair reasonably priced option whit pretty comfortable rooms, and easy to get back to after enjoying bourbon street
Reviewed by traveler from Boston,MA on May 25, 2005 |
| Loved it! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I was very impressed with this hotel. It is in walking distance to most things, espically Bourbon Street. The hotel was very clean, and the staff was VERY accomidating. The pool is pretty small, and only about four feet deep, although the pool area is very nice and clean. The rooms are beautiful and the beds are the most comfortable hotel beds I've ever slept in!
Reviewed by traveler from Rochester, NY on May 24, 2005 |
| good, clean and well located |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I recommend it
Reviewed by traveler from brazil on May 18, 2005 |
| Good location |
Overall: 1 |
Service
2 |
Condition
2 |
Cleanliness
1 |
Comfort
2 |
Recommend
No |
| I was disappointed in the hotel. There was a pool close by my room and people were hanging out there smoking, drinking beer out of coolers and letting their children yell for hours. The room wasn't too clean. The staff was rather cool and not very welcoming. Overall, there are much better choices in New Orleans. The location is good, but that's about all and it's not a good value for the money.
Reviewed by traveler from New York, NY on May 18, 2005 |
| Great place to stay |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel is only 1 1/2 blocks from Bourbon Street, so you are far enough away for it to be quiet, and close enough to walk anywhere! The streetcar line is up the block, across the street is an excellent coffee shop (The Royal Blend) and the pool is very nice, and secluded. We had a great time!
Reviewed by traveler from Chicago, Illinois on May 16, 2005 |
| Good Value |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| Very good location and price. A good value for those who plan on seeing the town.
Reviewed by traveler from North Carolina on May 11, 2005 |
| good hotel and good location |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| staff very nice and helpful
Reviewed by traveler on May 9, 2005 |
| Thin walls, but who sleeps in the big easy... |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Hotel was in a great location. Close to the Quarter and one block from the St. Charles street car. The only complaints I had were the thin walls and the phone and safe charges tacked on to the bill at check out. Apparently, in New Orleans there is a mandatory charge for these items regardless of use. It totaled about $30 for four days. Other than that...stay there.
Reviewed by traveler from Los Angeles, CA on May 3, 2005 |
| Not bad for the price.....BUT! |
Overall: 2 |
Service
2 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| Room was small and a little cramped, however is was clean.The service upon arrival was excellent but went down hill after that.
Reviewed by traveler from Atlanta, GA on March 3, 2005 |
| Beautiful building, thin walls |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| All in all a wonderful hotel, and unbelievable value. If you need to get to bed early, probably not the place for you. The walls are paper thin, so I heard every sound from the hallway and the neighboring room. Rooms ending in 01 are right next to the ice machine, so beware.
Reviewed by traveler from Radford, VA on February 28, 2005 |
| Not a place to stay on business |
Overall: 1 |
Service
1 |
Condition
3 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| This is one of those places that causes horror stories. When I checked in they gave me a room where the previous occupants had not checked out. After getting an unoccupied room I unpacked and tried to get on the internet. After 3 calls they finally admitted that there was no internet in that room. Why didn't they tell me on the first call? They offered to move me to another room, but having already unpacked I declined. Later as I passed through the lobby I overheard the receptionist saying "well we could move you to another room"Recomended for Masocists
Reviewed by traveler from Houston, TX on February 25, 2005 |
| Fine for the price. |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We found excellent service. It appeared that housekeeping may not have vacuumed each day, but otherwise just fine. Terrific location an easy walk to Bourbon St.
Reviewed by traveler from Nevada, MO on January 28, 2005 |
| Good location, moderately priced |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Rooms are a touch on the small side, not much scenery on the backside of hotel (butted up to parking garage, however staff and location make up for it. 1 block away from Bourbon st.
Reviewed by traveler from Canandaigua, NY on January 21, 2005 |
| Good value for the price. A short walk to the French Quarter. |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The Cotton Exchange Hotel is located just outside the French Quarter. Interestingly, its lobby connects to the Holiday Inn Express next door; elevators can be shared. One elevator was out of service (out of three). Parking is a problem in New Orleans; this hotel offers valet parking, a plus (but its cost is not included with room charge. Room was clean and adequate, the bed was comfortable, but the view was unimpressive. For some reason, the exterior wall is about three feet thick, so room could have been larger. The hotel staff was attentive and pleasant. Pool on sixth floor. No restaurant on premises.
Reviewed by traveler from Indianola, MS on January 15, 2005 |
| Friendly and very courteous staff |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| Our stay at the Cotton Exchange was very pleasant. The staff is extremely freindly and the continental breakfast was very nice. I have been to New Orleans three times and this was the best of the three hotels I've stayed in though others were closer to BOurbon Street.
Reviewed by traveler from Egg Harbor Township New Jersey on January 14, 2005 |
| Not Friendly |
Overall: 4 |
Service
2 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
No |
| The front desk staff was not friendly or welcoming. The cleaning crew was wonderful and helpful. The manager was also helpful. When we went to check in (one hour after the time specified for check in) we were told our room was not ready and we would have to leave our belongings in the hotel lobby. We were not about to leave our belongings in the lobby so we spoke to the manager. He placed us in a room immediately.
Reviewed by traveler from Auburn, AL on January 13, 2005 |
| I was pleased with the hotel. |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| It was a nice hotel but the beds werent the best in the world.
Reviewed by traveler on January 13, 2005 |
| What they could do to make the stay better. |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Although I enjoyed staying at this hotel, I do have one complaint. They have 2 elevatiors & only 1 worked. This caused long waits at the elevators.
Reviewed by traveler on January 13, 2005 |
| Best location! |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This hotel couldn't have been in a better location! A block and a half from Bourbon street and the French quarter. The St. Charles Street Car picked up right on our street! No rental car needed - EVERYTHING was in walking distance! Location is everything and the location of the Cotton Exchange couldn't have been better. Highly recommended! Great value!
Reviewed by traveler from Portland, OR on January 12, 2005 |
| I want the same room when I return...... |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel was close to Bourbon and Canal Street and walking distance form all the great restaurants. The hotel staff were soo helpful and friendly. Even when I missed the airport shuttle, they were able to direct me to the right number to call and reschedule me so that I didn't miss my flight back to Atlanta, GA. I want the same room when I return.
Reviewed by traveler from Atlanta, GA on December 20, 2004 |
| Very comfortable and conveniently located |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel is a recently renovated older building. Some of the rooms do not have exterior windows. The employees were very pleasant, friendly, and eager to be of assistance. There were no hidden charges or unexpected expenses. New Orleans has very difficult parking issues so expect to pay for parking. The hotel has valet parking for about $20 a night. Very short walk to the French Quarter. Excellent economical choice.
Reviewed by traveler from Colorado Springs, CO on December 10, 2004 |
| Cotton Exchange |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
2 |
Comfort
3 |
Recommend
Yes |
| cheap enough and location good but there are better options in N.O.
Reviewed by traveler from eugene, OR on November 17, 2004 |
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