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| Sunset Jamaica Grande All Inclusive |
Sunset Jamaica Grande All Inclusive in Ocho Rios, Jamaica |
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Sunset Jamaica Grande All Inclusive
St Ann Bay, Po Box 100
Ocho Rios, Jamaica
Call Expedia at: 1-800-551-2409
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Sunset Jamaica Grande All Inclusive Reviews
| Traveler Ratings Summary for Sunset Jamaica Grande All Inclusive
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Overall: 4.16 |
Service
4.10 |
Condition
4.14 |
Cleanliness
4.12 |
Comfort
3.93 |
Recommend
88.41 % |
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| Sunset Jamaica Grande--Everything just perfect |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I absolutely loved the all-inclusive hotel, the room, the staff, the food, the rest and relaxion! Rooms were very clean and we had an amazing view eventhough it was considered a "resort view". Food was great, and drinks were a-plenty. Staff was very nice and proud of their country. Beach was nice and pools were everywhere and were also very clean. Lots to do, good shows, and Dunn's River waterfalls which is about 8 mins. away is a must see. Residents of Jamaica are a very lively bunch and I thoroughly enjoyed visiting their country! There are only 4 things that I could find wrong: 1)The bus ride from MoBay Airport--VERY,VERY LONG 2)The cups at the buffet meals for unlimited soft drinks were about the size of a shot glass 3)The beach was nice but you can only go out about 4 feet until you reach the buoys, because boats, jet skis, and even a cruise ship were floating and zipping around just slightly further out. 4)The elevator at the hotel is horrible--the wait is long because sometimes you have to pass on 2-3 elevators because they're filled to the max with people. Other than that everything was grand!!!!!!
Reviewed by traveler from NORTH CAROLINA on July 12, 2006 |
| sweet for the price |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| definately make reservations for all the restaurants, the food is awesome--portions are small so order it all. some of the water sports stuff was not in great condition, the snorkeling masks were sometimes broken, and the rescue boat was broken so you counldnt take the sail boats out... other than that, good stuff.
Reviewed by traveler on July 7, 2006 |
| SJG --would do it again! |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| After reading several reviews from others who had visited SJG, I had mixed feelings about staying there but we just got back and found that the hotel was GREAT! After traveling 2.5 hours to get there (urghh), we were greeted with drinks while waiting to check in. The beautiful, open lobby was spectacular. The room was nice, but nothing to write home about. We spent most of our time lounging by the many pools. The grounds were beautifully landscaped and made you feel like you were in paradise. The beach was just steps away from the pools should you chose to lay out there. There was lots to eat and drink. Never got tired of the food and didn't have a problem making reservations at the 3 restaurants...although you were only able to eat at each restaurant once which was a bit of a disappointment. I can understand why some people said they had problems with the staff...although I think it is just the Jamaican way..to be layed back and relaxed about things. There is a reason why they say No Problem, Mon!
Reviewed by traveler from Edgewater, MD on July 5, 2006 |
| Very relaxing atmosphere. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This was one of my best vacations ever, the people were very friendly and made you feel at home. Lots of activities and the food was very good and plentiful.
Reviewed by traveler from Miami, FL on June 30, 2006 |
| Great place for the money |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The hotel is located centrally to a lot of Ocho activity locations, so if you want to be active on your trip to Jamaica this is a good place to stay at. Food and drinks were great for an all inclusive deal. Staff is proffecional and friendly.
Reviewed by traveler from Providence, RI on June 21, 2006 |
| My young adults loved the place |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| The improvements are great. There are more swimming areas and the north beach grill is great. The cabanas, lounge chairs were plentiful. My only complaint was service in the main restaurant was slow. Only certain servers had a problem of getting your drinks and coffee to you. Overall the staff was great. I traveled with two young adults who enjoyed the events, parties and socialization. Great time was had by all.
Reviewed by traveler from Chicago, Illinois on June 13, 2006 |
| We will be back |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Everyone was extremely friendly and helpful with any questions we had. The food was absolutely above par, the grills were excellent, and all of the bars served excellent drinks! All three of the specialty restaurants require reservations, and they fill up quickly, but they are well worth the time. Each of them include 6 course meals and beautiful presentation of the food. The only area for improvement was the lack of available elevators for the south tower. There are only 3 for 15 floors, and none of them are air-conditioned, so it can become very stuffy quickly. Find the nearest stairs and you're all set.
Reviewed by traveler from Dallas, TX on June 13, 2006 |
| Had fun - but would try somewhere else next time |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| I liked the hotel but I thought it had a very limited beach considering we were in Jamaica.
Reviewed by traveler from Atlanta, GA on June 13, 2006 |
| Okay |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
2 |
Comfort
3 |
Recommend
Yes |
| The hotel was okay. The buffet was good except for lunch. They could have had a better selection. I booked 2 rooms and they separated us into to separate towers until we complained enough for them to put us together. Especially since we were only there for 3 days. Our room was not cleaned one of the days and we called housekeeping a couple of times. Yet it still wasn't cleaned. Now my friend has a rash that may have come from the sheets not being clean. We are still awaitng the results from the doctor. The hotel itself was not bad. The pools and the private beach were great.
Reviewed by traveler from Long Island, NY on May 31, 2006 |
| Another World |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The trip from the airport was not that great, but, after arriving at the hotel, it was all worth it. The hotel was beautiful and everyone there was as nice as they could be. The food was great and the beach party they had was unbelievable.We hope to return oneday in the future. A must for anyone on a budget. Better than I could have hoped for.
Reviewed by traveler from Appling, Ga on May 31, 2006 |
| Safe Haven |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This was a safe haven compared to the first hotel we checked into. This hotel service was wonderful. The overall grouds were clean and our room remained clean all the time. The only thing that we did not like, this hotel did not have room service. The food was good and it had a great variety. I would definetly stay again.
Reviewed by traveler from raleigh, nc on May 27, 2006 |
| Very Impressed |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Sunset Jamaica Grande was great! After reading some of the other reviews, I was slightly worried before going, but my worries never played out. The service at the hotel is great - the staff is so friendly and are always on top of things. The facilities are beautiful. Everything is open air and very clean. The pools are very well maintained, as is the beach. The food was always fresh, even at the buffets. Overall, we had a great experience, and for the price, I would recommend it to anyone.
Reviewed by traveler from Cleveland, OH on May 24, 2006 |
| Engaging |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I recommend the Sunset Jamaica Grande for your next trip to Jamaica. The accommodations were just great to include the entire staff.
Reviewed by traveler from Harvey, IL on May 18, 2006 |
| Definitely going back! |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This service in this hotel is impeccible- the staff was very, very accomodating! The hotel could use some work but overall it is in good condition! The food was great- the restaurants and the buffets offered! The only thing that could be improved is the entertainment- it was not very exciting. But, there are plenty of bars to keep you entertained. Like other people say, take your own mug because the drinks are served in small plastic cups but the staff certainly keeps the alcohol flowing! When we went, we met people from all over the world- it was awesome!
Reviewed by traveler from Cedar Falls, IA on May 17, 2006 |
| Will be back- Soon! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Loved the hotel! Staff was always nice, expecially if you treat them as people and not servants. Politeness from the guest should be expected also. I saw some guest treat the staff as if they were underneath them. Thats wrong! they are doing their job like we have our jobs. We made friends with staff and locals in the town and could not have been treated any better. Everyone one was nice and we had a great time. the cruise ships docking near the hotel was a little annoying and the hustlers on the streets downtown. You have to be careful cause they will overcharge for sourveniors. always bargain with them. They love the American dollar.
Reviewed by traveler from Kentucky on May 17, 2006 |
| Nice place to stay |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Good location - walking distance to most places you would want to see
Reviewed by traveler from Chicago on May 11, 2006 |
| my recent trip to jamacia |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I was skeppitcail before ariveing to the hotel becuse of the bus ride to the resort the bus rid was a littel scary. but worth it all the more Hahah. when i got to sunset jamacian grand.Hotel i was very inpressed check in was exstreamly fast and easy. no hasel at all.when I got to the room and it was just as it siad it would be .the service was excelent better then could be exspected.I am exstreamly pleased.
Reviewed by traveler from Portland Maine on May 10, 2006 |
| great hotel and location |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| enjoyed my stay here, friendly and helpful staff, especially the front desk folks, great nightly entertainment, house bands are super, they make sure you're happy at their resort, can't wait to return
Reviewed by traveler from beaumont, texas on May 8, 2006 |
| Best vacation ever! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Compared to other resorts I saw while driving to Ocho Rios, I was certainly relieved when we got to Sunset Jamaica Grande. The hotel is absolutely gorgeous. Great pools with waterfalls. Lots of air conditioned areas. Great staff. It was even in Ocho Rios town center so you could go out and shop during the days (unlike other resorts which are in the middle of nowhere). Everything was perfect...I literally have not a single complaint. The pictures posted on Expedia do the hotel no justice. I've been to other all-inclusives before and the restaurant food and service at Jamaica Grande is great. I couldn't have asked for a more perfect vacation. If you're there on a Tuesday, you'll get to experience the Jamaican Beach Party they have every week...well worth it and great fun!!
Reviewed by traveler from Chicago, IL on May 3, 2006 |
| Great Value |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Food quality is great and servers are very helpful and friendly as are the tour directors. The only issue we encountered was with the front desk staff.
Reviewed by traveler from Miami, FL on May 3, 2006 |
| Nice Place Overall |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Overall we were happy with the resort. There are 3 restaurants plus the buffet and snack bars. The 3 restaurants are small, and require a reservation. There is a dress code for these restaurants -- no shorts. I couldn't find that published anywhere and had to go into town to buy slacks. Buffet was pretty good, better than I usually expect from a buffet. If you like sun, there is lots of space by the pool. Very hard to find any shade -- they could invest in a few more umbrellas. When you leave the resort, you are not in a "tourist area". We got a taxi outside the gate and found the driver very helpful. Cheaper than the shuttle from the resort to shopping areas. This is a better choice if you wnt to spend most of your time at the resort than if you want to be "off campus".
Reviewed by traveler from Charlotte NC on May 1, 2006 |
| Cruise Ship Blocked View Two Days a Week |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| The hotel was exactly what we expected for the price we paid. The food, service, drinks and room were very average. The beach was pleasant and protected from the locals. The cruise ships blocked our view of the ocean within the bay on two days. Night time entertainment was fun. Recommend making reservations at the Italian restaurant as many nights as possible. Overall, for a moderately priced resort the experience was worth it.
Reviewed by traveler from Atlanta, GA on May 1, 2006 |
| Great Resort which makes your family feel very warm! |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This hotel is just what the doctor ordered for my family great time Club Mongoose is great w/Kids loved the club the tiles in their guestrooms was too much a sterile look I just threw their towels on the floor to create a throw rug type of feel and the staff would pick them up everyday Others in their reviews stated staff was rude NOT very friendly stayed in the south tower. Our room had 3 balconies and all of the views were beautiful. A fantasy island feel The lobby has the best views expedia needs a new set a photos for this resort. The food was good at the buffet depending on what ya like. shout out to Jamilicous Cafe...the patties and currygoat/ rice&peas slammin Ginger Lily and SBG were good. I didn't care for La Diva didn't tie into the resort well, too formal None of the speciality restaurants cater to kids make reservations for the restaurants for between 6-8, so if you don't like it you can always go to buffet which closes at 10. The beach wasn't small two sides w/ white sand. Pools were great the bars good. Try an uncle sam frozen drink umm The ride from the airport 3 hours,didn't mind. we tend to forget that everyone does not live like we do So seeing the true side of Jamaica, not just the resort side made me appreciate what my family & I have more I felt BLESSED to have the opportunity to have visited Jamaica and to see up close the reality of the carribean countries. So as they would say "evryting arie mon""yaeh mon""no problem"
Reviewed by traveler from Bridgeport, CT on April 27, 2006 |
| a week in paradise!! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Best vacation ever! Beautiful island, beach and hotel. Wonderful service, food,beverage, hotel and facilities. Friendly and fun people are the Jamaicans. Plenty to do for everyone or just sit back and relax. Can't wait to go back. Definateley a paradise island!!!!
Reviewed by traveler from milwaukee, WI on April 26, 2006 |
| The Worst Hotel |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| I was looking so forward to going to Jamaica. This was my first trip and what a disappointment. The elevators in the resort were so slow, it took you forever to get anywhere in the hotel. The people at the resort were not very nice. The food was terrible. I would not recommend this resort to anyone.
Reviewed by traveler from Baltimore, Maryland on April 26, 2006 |
| Great family resort |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We were extreamy satisified with Sunset Jamaica Grande. The hotel and property are beautiful. The staff is friendly enough, a few bad seeds but then again there were plenty who went above and beyond who made up for them. The food was pretty good, go early thought for breakfeast if you don't want to deal with long lines. My bigest complain would have to be the elevators for the towers. There seemed always to be a long wait and when an elevator finally did come it would be packed to capacity and then you would have to wait for another. Other than that, our stay was very enjoyable and I would highly recomed this resort for a family oriented vacation.
Reviewed by traveler from Chicago, IL on April 26, 2006 |
| Good |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Hotel was very good, I just did not like Ocho Rios. The cleniness impressed me.
Reviewed by traveler on April 20, 2006 |
| Can't wait to go back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Sunset Jamaica Grande couldn't have been more awesome. The hotel was beautiful. The staff helpful, friendly, and inviting. The food was varied, delicious, and beautifully prepared. We had a great time wandering around the resort with all the pools, bars, beach, entertainment, and gift shop. I can honestly say we never had to leave the resort to be perfectly happy on our vacation. We would go back there in a heartbeat. Oh yeah, Andre makes the best omlettes EVER!
Reviewed by traveler from Ripton, VT on April 19, 2006 |
| Not impressed |
Overall: 3 |
Service
2 |
Condition
3 |
Cleanliness
2 |
Comfort
3 |
Recommend
No |
| The lobby was spectacular and the complimentary drinks were great. Other than that, I was not really impressed. The staff were not outgoing and didn't seem to enjoy themselves. There were a few staff members that were rather friendly, but it was few and far between. The rooms were fine. They were spacious and the view was marvelous from the balcony. The beaches were on the bay and you were able to look at the cruise ships docking and departing. The beach front was surprisingly small but the pools were magnificent. Great decor and there were plenty of pools for everyone to enjoy the space. The kids were able to go to their own locations and the adults had plenty of other options. The food was average and the menu varied day to day. They also had vegetarian choices which was a plus. Overall it was a little disappointing, but the trip was still worthwhile due to the tourist attractions that were nearby.
Reviewed by traveler from Virginia Beach, VA on April 19, 2006 |
| Too crowded |
Overall: 3 |
Service
2 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
No |
| The resort was beautiful, but the service in the Grande Buffet was poor. This is a large resort and very crowded. The clientele was rude. Some amenities listed were not provided. I have no desire to return.
Reviewed by traveler from Pittstown NJ on April 19, 2006 |
| Excellent |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Our rooms were large and were very clean. The hotel staff was very friendly. The resort had several restaurants and the food at each was excellent (Be sure to make reservations at restaurants upon arrival). The resort had many water activities that were available free of charge. A family oriented resort. Resort didn't have much night life, which was fine for us.
Reviewed by traveler from Baltimore, MD on April 18, 2006 |
| Beautiful resort..Excellent, friendly service. Looking forward to returning. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Absolutely terrific. Resort was peaceful and full of activities. Shopping just outside the entrance and wonderful restaraunts. The food was fabulous. Definitely planning a return trip, this time with the kids. Very child friendly.
Reviewed by traveler from Crawfordsville, In, on April 16, 2006 |
| Anytime |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| I would recommend this hotel without hesitation. Anytime I go to Jamaica this is the only place I would stay.
Reviewed by traveler from Minneapolis, MN on April 16, 2006 |
| Just got back |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The food was excellent. The buffet had a great variety. The Italian Restaurant was the best; multi-course meal in a great atmosphere. Definitly attend the Tuesday night beach party/dinner; grilled meats and great entertainment. The trip from the airport to the resort was 2 hours. The jerk chicken at the rest stop was the best ! The North Tower casino is now open. The water slides are several monthes a way. Monday night is SJG night at Jimmy Buffets's Bar in Ocho Rios; free bus. Bar service was fast with Red Stripe and Red Stripe Light on tap. The best drink; a hummingbird. They have pool tables and air hockey tables for the kids along with free use of water bikes and kayaks. Also have 2 large water trampolines in the bay.
Reviewed by traveler from Carmel, IN on April 14, 2006 |
| Loved Sunset Jamaica Grande! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| My wife, 5y/o daughter and myself just returned from the SJG. We were there from 3/29-4/8. We loved it! Lots to do, great staff, good food, nice pools and beautiful beach! Rooms are about average, but who spends all their time in their room? GREAT STAFF! It take about two hours to get there on the buss, take a good attitude and enjoy the scenery. Already planning to go back next year. Lots of shopping near by and a great place for kids. Closer to 4 star than 3...
Reviewed by traveler from Seattle on April 13, 2006 |
| Great place to stay! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This is a very beautiful place with a lot to offer everyone. I'm really surprised that any reviews could be negative. I think it's hard to complain about a place like this that is located in an absolute paradise. I can't wait to go back!
Reviewed by traveler from Northeast PA on April 12, 2006 |
| Great Vacation - Can't Wait to Go Back! |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We stayed four nights and wished we could move in! The resort was stunning, the pools very refreshing (especially with so many swim up bars) and the location couldn't have been more perfect. The resort sits on a small bay with a beautiful beach and view of the mountains and ocean. We could see the cruise ships come in to dock, watch the sunset, or take an afternoon walk in downtown Ocho Rios, with its bustling shops and open air market. All in all, a very memorable vacation, and one we hope to repeat very soon!
Reviewed by traveler from Cincinnati, OH on April 6, 2006 |
| Can't wait to go back! |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| We are planning the same trip for 2009 as a graduation present for our son. The resort was wonderful and they are expanding!!
Reviewed by traveler from Wilmington NC on April 6, 2006 |
| Great New Hotel |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| Every body have their own opinion, but I don't know what their expect from a Hotel, this is a new hotel, great service, view, food-spacy off course because Jamaica food is that way, great restaurants and Pools, the relation hotel-price is great, any way for those people who wrote bad coments my advice is that they have to work in enjoying life
Reviewed by traveler from Miami on April 5, 2006 |
| SJG |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Stayed with two of my girlfriends for 6 days in late March. It was the perfect getaway, we got a great room. The pools were beautiful, plenty of different places to sit, you can sit in a quiet area or by the activites. The beach was very clean and guarded. All of the food was great, a lot of different options. The buffet was good, everything is really fresh and well made. We ate at all the specialty restaurants, which were all very good as well - we were lucky and able to make reservations for every night but our first night and we arrived on a Thurs(they start taking reservations on Sunday for the week). The b | | |
