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| The Fairmont Kea Lani Maui |
The Fairmont Kea Lani Maui in Wailea, Hawaii |
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The Fairmont Kea Lani Maui
4100 Wailea Alanui Dr
Wailea, Hawaii 96753
Call Expedia at: 1-800-551-2409
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The Fairmont Kea Lani Maui Reviews
| Traveler Ratings Summary for The Fairmont Kea Lani Maui
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Overall: 4.67 |
Service
4.73 |
Condition
4.73 |
Cleanliness
4.80 |
Comfort
4.67 |
Recommend
96.67 % |
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| A bit of heaven on earth! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This was our 1st trip to Hawaii and it was great! We enjoyed great breakfast buffet every morning. The staff was very helpful and friendly. We rented a cabana by the pool for one day and the staff and service was excellent. The hotel offers great resturants for breakfast, lunch and dinner. The beach was beautiful. We cant wait to go back!
Reviewed by traveler from New City, NY on June 14, 2006 |
| Not close to being the best on Maui |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| Way overrated
Reviewed by traveler from Newport Beach, CA on May 3, 2006 |
| Great place for a family |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We went with our two year old and it was a perfect hotel for kids.
Reviewed by traveler from San Francisco, CA on May 3, 2006 |
| Maui |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel was nice and the staff was friendly and did try to do their best. However, the hotel does nickel and dime you so be prepared to pay for any extras such as a beach umbrella at the beach. Further, the rooms are nosey so do not expect to sleep late.
Reviewed by traveler on April 26, 2006 |
| Perfect Stay |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Adult pool, private beach, impeccable service and pristine hotel grounds - what more could you ask for? It has the most character out of any of the hotels in Wailea. The open air lobby is simply amazing. Some things that were a bit disappointing - food was medicore - it could be my San Francisco snobbiness, but was expecting some world-class cuisine here. Also, the wine last was to weep for - the lobby bar had a depressing wine list, so opt for cocktails.
Reviewed by traveler from San Francisco on April 26, 2006 |
| beautiful, but pricey |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| beautiful hotel, beach ok, be prepared to spend top dollar
Reviewed by traveler from goshen, new york on April 25, 2006 |
| Excellent! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| After agonizing over where to stay in Maui - in the West or the South and which hotel...we were extremely happy that we chose the Kea Lani Resort! It was absolute perfection! It was great to have a large clean roomy suite instead of just a small room (or someone's worn out condo) with a large balcony overlooking the beautiful pools and grounds (and we could see the ocean from the balcony)! The small refrigerator and microwave were great for breakfast and light lunches (we took advantage of the nearby Safeway and we saved our money for our dinners). The staff was wonderful and the waterslide provided tons of fun! The weather was warm and sunny in South Maui.....rainy and chilly in the West.....We can't wait to go back! It was worth the $$$!
Reviewed by traveler from Alexandria, VA on April 20, 2006 |
| Great for families |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Stayed at the Hotel April 7-13 and really liked it. The all suite rooms is what sold us since we have a 7mo old baby and a 9 yr old. The rooms are large with extra large balcony. They have a dining table and a chaise lounge on the balcony. The food is extremely expensive at the hotel so we went to the grocery store and bought food for some of the meals. Rooms have mini fridge and a microwave. We enjoyed our own breakfast on the balcony. The hotel buffet breakfast is really good though. If you have kids you should request pool view or a room that is ground floor so you can walk straight to the pool. We had quite a hike with our location. Also ask for a refurbished room,we moved after the 1st night to one. Beach and pools are perfect. The hotel is very clean and beautiful. great area of South Maui. Bathrooms are fabulous. Rooms have 2 T.V.s & stereo which was nice. Worth going to and will go back next year. Had a great time.
Reviewed by traveler from Florida on April 19, 2006 |
| The Fairmont was great |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| After reading all of the great reviews on this site, I was a little afraid of getting to the Fairmont and having a let down (sometimes our expectations can get a little to high), but I can tell you this hotel didn't let us down. Our room had a view overlooking the pool, which was beautiful, and the ocean. The rooms were very clean and all of the staff was extremely friendly. This is a first class hotel and the next time we travel to Maui, the only place we'll stay is at the Fairmont. One tip, join the Fairmont Club. You can do this at their website and it's free. We originally booked a partial ocean view room, but when we checked in, we were upgraded to a full ocean view at no extra cost.
Reviewed by traveler from Bartlett, IL on April 5, 2006 |
| Excellent hotel! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Beautiful grounds, big suite instead of just a room, service beyond all expectations, great pool with water slide for the kids and an adult only pool. Definitely want to go back. Only drawback was the price, especially at the hotel restaurants.
Reviewed by traveler from Minnesota on March 24, 2006 |
| The best! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Rooms are the best!! The deli is an added bonus. A truly wonderful place to stay when on vacation in Hawaii!!! Would go back in a heartbeat and recommend to family and friends.
Reviewed by traveler from San Diego, CA on February 14, 2006 |
| Very relaxing |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This is one of the best hotels we've stayed at. Wailea has the best weather, even in winter. Don't fill your days with too many activities...the hotel has plenty and the pool is great to unwind. Reserve a cabana!!!
Reviewed by traveler from San Diego, CA on January 18, 2006 |
| Worth the money |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Kea Lani Hotel was a hotel between the 4 and 5 star class. Its not quite a 5 star but its definately a 4.5. We loved the staff as they were very professional. The rooms are great with an ocean view. Each room has a very large balcony that you can eat your breakfast on each morning. The beach staff was great. We loved the shops and spa, especially Nick's Fish Market located on property. Overall I would grade the overall expierance an A.
Reviewed by traveler from Westwood, CA on January 3, 2006 |
| Paradise Found |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This was our first trip to Maui. After much research, we chose the Fairmont Kea Lani because of the convenience of a suite with two small children. The Deluxe Ocean Front Suite was worth EVERY PENNY. The staff was so accommodating. The grounds were impeccable. We look forward to our next visit.
Reviewed by traveler from Pompano Beach, FL on January 1, 2006 |
| I will always stay here |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I can only say great things about this hotel. I felt like I was the only person staying at the whole resort. Every staff member was very professional and nice, the accommodations were wonderful, and the service was over the top. I have never been so satisfied with any other place more than the Kea Lani. I guess the term "you get what you pay for" goes a long way.
Reviewed by traveler from Minneapolis, MN on December 21, 2005 |
| As good as expected... |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| We had a very relaxing time, and found the hotel to be very accomodating.
Reviewed by traveler from San Francisco, CA on December 21, 2005 |
| Paradise |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My husband and I spent our 15th wedding anniversary at the Kea Lani. We had stayed before, 5 years earlier. We were very satisfied with our stay. We requested a renovated room and were given one. However, the view from the renovated room was the parking lot. After speaking with the manager and and Expedia rep, we were moved to an "older" room with a beautiful view. Although the "older" room was somewhat worn, it was clean and comfortable. The hotel grounds are beautiful. We spent time by all three pools and enjoyed each. We had exceptional service by the adult pool and were always pleased with the afternoon pineapple and cold towel delivery. Overall, we enjoyed the hotel very much and look forward to returning.
Reviewed by traveler from University Place, WA on October 23, 2005 |
| Smiles upon smiles.... |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| All I can say is this...Your walking up to check-in and you see an excellent breathtaking view of the ocean as they are welcoming you into the Kea Lani with wonderful hospitality. The staff was always very polite and accommodating. There are three pools for different speeds, the beach is very nice and hardly a lot of people. Off this beach are great places to snorkel, theres a great reef to the right where we saw two huge turtles (Honu). Loved the location of this resort it's in the southern part of Maui in Wailea which was close to Kihei Town for shopping, Souvenirs, surfing rental, dining, and of course the closest Starbucks. Our suite was excellent and we were able to walk out from our room through the sliding glass window to the pool with the swim up bar. The drink Long Paddle Out or In is my favorite. Of course all this does come with a price but it was totally worth it for us, being that it was our honeymoon! It was unbelievable!
Reviewed by traveler from Las Vegas, NV on October 5, 2005 |
| Loved It !! |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Everything was great!!
Reviewed by traveler from Elkhart,IN on September 29, 2005 |
| Can't wait to go back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| From the time we arrived, to the time we left the Fairmont, we were in complete paradise. Everyone was extremely friendly and helpful. The activities coordinator helped us plan the perfect excursions. We couldn't have asked for a better honeymoon! Cafe Ciao was our favorite restaurant at the resort, but everything was spectacular! The hotel is beautiful and is very conveniently located. The pools and beach were exquisite! We are already planning on when we can return!
Reviewed by traveler from Michigan on August 18, 2005 |
| A Bit of Paradise |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My husband and I were there for a vow renewal and 2nd honeymoon. It was undeniably beautiful. We feel obligated to caution travelers about the sheer volume (number and sound) of children that were there, including at the pool bar. We have 2 children of our own, and love them dearly, but we had an impossible time of trying to get away from everyone elses kids! Even from our room we heard them clearly ALL day playing in the pool. In addition, drinking water was difficult to find, as well as, a morning Bloody Mary or Screwdriver. Very rarely were we offered poolside service which was quite a surprise. It's definitely a "find-what-you-need-on-your-own" 5 star hotel. More than a little disappointed in these respects.
Reviewed by traveler from Las Vegas, NV on July 25, 2005 |
| We were treated like Royalty!! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| The hotel service is excellent. The only negative is that the meals and drinks in the hotel restaurants are quite expensive. The town of Kihei is close by and the restaurants there are quite good with reasonable menu prices for breakfast, lunch, and dinner. I recommend the K.K.O., Marcos, Stella Blues as they have good menu selections for all tastes.
Reviewed by traveler from Whittier on July 19, 2005 |
| Would not even look for a different hotel when I go back. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was beautiful. Everyone was friendly. The hotel surroundings were sensational. I loved everything about the hotel. I would go back in a heartbeat.
Reviewed by traveler from Whittier, CA on July 12, 2005 |
| They've thought of everything! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The accomodations at the Fairmont Kea Lani were some of the best my wife and I have experienced in our many years of travel. From the comfortable accomodations to the exceptional sunsets from our balcony, Kea Lani is a setting for many memorable and relaxing time. You can definitely leave your worries behind, as they have thought of everything!
Reviewed by traveler from California on June 5, 2005 |
| The best resort I've ever seen |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| It's amazing. The staff is so friendly and they go the extra mile to help you. It was my second time there and I'll return again. It's worth the price.
Reviewed by traveler from Orange County, CA on May 25, 2005 |
| A great hotel! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Fairmont Kea Lani is a great hotel. Friends of ours had stayed there and gave us a strong recommendation - we were not disappointed. The service is outstanding - the valets literally run to get your car for you and the concierge, activities desk people are very helpful. The rooms are clean and huge (bigger than my apartment) - I recommend a full ocean view, it's worth it. I also recommend eating at Nick's Fishmarket, the hotel's restaurant which is considered one of the best in Maui.
Reviewed by traveler from New York, NY on May 17, 2005 |
| Beautiful |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Fairmont is an awesome place! We had the "garden view" suite, it actually had an ocean view just above the garden! And it's a real "suite", with separate living room, huge tub, separate shower, beautiful view from balcony...etc. Everything was 1st class except the concierge. She was completely useless. She referred us to horrible restaurants, cheesy luaus, etc. Just ask the valet guys or the waiters where to go!
Reviewed by traveler from Ventura, CA on May 10, 2005 |
| Excellent Hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This was my second stay at the Kea Lani and it was perfect again. The staff is courteous and helpful. The rooms are beautiful and well appointed. Great restaurants on site no need to leave. The Spa is also wonderful.
Reviewed by traveler from Yorba Linda, CA on May 3, 2005 |
| Beautiful place to stay |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We stayed in a newly-renovated wing - partial ocean-view, and the facilities were spotless. This is a high-end hotel, so nothing is cheap (expecially the food), but the overall experience was worth the price.
Reviewed by traveler from Lake Arrowhead, CA on April 19, 2005 |
| Beautiful place...but room for improvement given the price |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
No |
| Positives:Rooms were spacious, clean, particularly the bathrooms which were huge. Ocean view was spectacular.Had a great meal with 5 star service at Nick's Fish Market.Grounds were immaculate.Feedback for improvement:The staff was competent, but not overly welcoming. It felt a little like the times we've of stayed in Las Vegas...the employees were a bit jaded, and with some of them, gratuities were the primarly focus. Given the cost we would go somewhere else next time.
Reviewed by traveler from minneapolis on February 28, 2005 |
| What an experience |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We where treated so well from the time we arrived to even after we got home. If you want to be left alone or treated like a star at the Kea Lani they will do what ever it takes to accomedate you. The food the people and the rooms where all fantastic and this was our 2nd trip there. As the tears were sliding down my cheeks as we waited for the elveator my husband promised to bring me back.
Reviewed by traveler from Oakland, CA on December 18, 2004 |
| Wailea, the only place to stay on Maui. |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| We stayed at the Kea Lani with our two kids, ages 6 and 9.The occupancy while we were there Dec. 3-11 was about 40%, a great time to visit. We had reserved a pool cabana for the week, but it was unneccesary as it was never too crowded at the pool. The rooms are perfect for families, as they are all suites with refrigerators, microwaves, DVD etc. The resort is beutiful and the kids loved it.The renovated rooms are nicer, but the wing that is renovated doesn't have the best views of the ocean. If you are staying in a non-ocean view room, then request one. Ours wasn't renovated, but it was still nice. The new ones just have new carpet and more contemporary (but identical) furniture. The Wailea area is much nicer than Kaanapali,is less crowded and has better weather. The service at the hotel was excellent. Everyone was very accomodating, and the restaurants are great as well. We will stay there again.
Reviewed by traveler from Kingsburg CA on December 17, 2004 |
| Suites great for families |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Very nice all around -
Reviewed by traveler on December 17, 2004 |
| Second times a charm. |
Overall: 4 |
Service
5 |
Condition
3 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| We stayed at the Kea Lani ten years ago. This time we went back and were able to have our grown children with us. The hotel is still beautiful. The brunch is delicious. The maintenance seemed to be lacking and the sofa bed was very uncomfortable for our daughter. She gave up and slept on the sofa cushions.
Reviewed by traveler from Yakima Valley, Washington on December 10, 2004 |
| Luxurious!!! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Top of line, red-carpet service! Beautiful property with fantastic staff. Spacious rooms with large balcony. The bathrooms are amazing. Better than the Grand Wailea!
Reviewed by traveler on November 17, 2004 |
| Overall Comments |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We had a great time. The hotel is not too big, so you get excellent personalized service. Pools are perfect for kids. Great breakfast buffet at hotel! Beach is beautiful. Pay attention to surf warnings, jelly fish warnings, etc.
Reviewed by traveler from Livermore, CA on November 6, 2004 |
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