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| L'Enfant Plaza Hotel |
L'Enfant Plaza Hotel in Washington, District of Columbia |
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L'Enfant Plaza Hotel
480 L'Enfant Plaza SW
Washington, District of Columbia 20024
Call Expedia at: 1-800-551-2409
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L'Enfant Plaza Hotel Reviews
| Traveler Ratings Summary for L'Enfant Plaza Hotel
|
Overall: 3.83 |
Service
3.86 |
Condition
3.64 |
Cleanliness
4.00 |
Comfort
4.03 |
Recommend
84.42 % |
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| The place I will stay in future D.C. trips |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| I was impressed with this hotel from the moment I arrived. I was about 2 hours early but they found a great room for me. The staff was courteous and engaging and dealt with every request that I had with a smile that left me with the impression that they genuinely cared whether I got what I needed. In addition, the room was big and comfortable. The room amenities were particularly great for travlers. The only problem for me, a business traveler, was the lack of Internet access in the hotel room. Fortunately, this was not an issue for me on this particular trip but it could be a problem for some.
Reviewed by traveler from Tulsa, OK on June 7, 2006 |
| Impressive Hotel |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was always very clean and well maintained. The location is close to all sightseeing in the National Mall area. The only downfall was in the district the hotel is located everything basically closes at 5:30 when all the area attractions and businesses close. Dinner restaurants besides the two in the hotel were nowhere to be found unless you take the metro which is easily accessable in the basement of the hotel. Wish we had found Union Station sooner and would have enjoyed all our meals there. Overall very pleased with the hotel.
Reviewed by traveler from Massachusetts on June 4, 2006 |
| Great Location for Tourists |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Being only a block from the Smithsonian Castle, the L'Enfant Hotel is a perfect choice for visitors. We had a view of the Potomic from the room and it was spacious and clean. The lobby level Foggy Bottom restaurant had good salads and sandwiches at a reasonable price. The gift shop had everything we needed. There's also a Starbucks kiosk for quick coffee and muffins. In addition, there's a mini-mall under the hotel with an assortment of cafes and shops, but most are only open from 8 to 5. We enjoyed our stay and would recommend it to anyone visiting for the first time and needing close access to the Mall and museums.
Reviewed by traveler from Scottsdale, AZ on May 31, 2006 |
| Location, location, location |
Overall: 4 |
Service
4 |
Condition
2 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel is in need of renovations. I knew this going in as I had read other reviews. The staff were helpful. Resturaunt was closing but they served us as we must have looked distressed. Waiter was very friendly and helpful. Location is great for walking and public transportation but not for dining outside the hotel. Needs renovations but would still recommend.
Reviewed by traveler from South Dakota on May 31, 2006 |
| Good |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Received bad information about destination.
Reviewed by traveler from Brooklyn, NY on May 30, 2006 |
| Convenient Location |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| great access to metro system- located beneath the hotel- pretty good gym
Reviewed by traveler from Los Angeles, CA on May 24, 2006 |
| pretty impressed with hotel |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| the hotel was nice. it was clean and comfortable. not to mention it was in walking distance of everything. we did have a problem with the fridge, but they brought us a new one so that problem was fixed. overall, the service was good, and people were very nice. it was a little pricey to buy dinner and certain souvenirs from the shop in the hotel. however right below the hotel was the metro and they had a little shopping area which was great. gret hotel and would definitely stay there again.
Reviewed by traveler from oshkosh, WI on May 24, 2006 |
| A very Good Location to discover Washington |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Great Welcome from the Staff. Bus from the airport 2 dollars one way. 10 to 20 minutes walk from the museums. Not a lot of restaurants in the area but the hotel provides food even late at night and during the week you will find shops under the hotels.
Reviewed by traveler from San Francisco on May 24, 2006 |
| Good hotel, even if a little pricey.... |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| As good as name-brand hotels; my only beef was with the location and the miserable wireless internet connection. I couldn't log on the entire time I was there. That's one issue they need to address or at least have their tech support available 24/7.
Reviewed by traveler from Chicago, IL on May 24, 2006 |
| Ready for a spruce up |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This is still a beautiful hotel, but the rooms really need freshening up. I've been staying here on and off for twenty years, and the moment I set foot in the room (especially the bathroom), I could tell the place hadn't seen any new fixtures or appointments since then. Still a nice place, though.
Reviewed by traveler from Evanston, IL on May 24, 2006 |
| Location above Metro is everything--offsets hotel cons |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
2 |
Comfort
3 |
Recommend
Yes |
| Cons: not too clean, old brass decor everywhere seemed cheap, about half the wait staff was impersonal and distant, not giving very good customer service, other than a few simple things (bagel, roll, water, coffee) I would not eat in the mall beneath the hotel--no atmosphere and the quality of the restaurants seemed low and seedy. Our room fridge was dirty (it had slimy stuff inside it...don't know what that was)and the bathroom was not exactly as clean as we would have liked. One day a hotel staffer appeared, knocked, then proceeded to lead in a group of men as if they planned on using our room even though it was already in use, though of course they left when they saw we were there. It didn't really give me the feeling that the room was that secure and I was not really sure they would have left if we were not actually in the room. We used the safe they provided. Pros: excellent location above metro--all lines except one passed beneath the hotel, could get coffee and breakfast downstairs but wouldn't eat anything else from there--they do have a McDonalds if you wanted that sort of thing. Bottom line is this: Its a good hotel mostly because of the metro station beneath it. You can jump on lines going anywhere in DC and get there pretty fast. There is nothing to eat close to the hotel unless you want to spend time in the mall beneath it, which I did not. We were in DC for 6 nights and always just jumped on the metro and headed a few metro stops away to grab something to eat.
Reviewed by traveler from Montana on May 24, 2006 |
| Never Again! |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
2 |
Comfort
1 |
Recommend
No |
| First of all, the photo's showing the rooms and the hotel must have been taken centuries ago! Our room was shabby! Lamp shades ripped, walls dented in, ceiling was dirty, and the bathroom? You don't want to know. The location of the hotel was good and close to everything, but that was the only thing good about it. The hotel staff were not helpful or courteous and difficult to understand. Not worth the money. This should be a two star property at best.
Reviewed by traveler from Twin Cities, MN on May 23, 2006 |
| Suffering from severe bed bug bites after single night stay at this hotel!!! |
Overall: 1 |
Service
3 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| I paid a fairly decent amount to stay at this hotel from 5/15-5/16/06 but to my dismay, due to the poor quality of hygiene control at this hotel, I took one of the extra blankets from the room's closet only to find the next morning my body was filled with bed bug bites. Arms, legs, back and chest - my entire body was filled with small red rash-like bug bites and I have been suffering from these bites for the past week and am still in the process of recovering from this incident. I called the hotel and wanted to address this issue to the hotel manager but again, to my dismay, I have been put on hold for more than 20 mintues and was then forwarded to an automated machine. In short, first of all, I am dissappointed that such a hotel does not better maintain quality control of such basic accommodation materials such as its blankets and secondly, not having anyone to talk to at the hotel to address such customer frustrations makes me even more furious. In conclusion, I strongly do not recommend this hotel if you're looking for a clean and pleasant stay in D.C.!!!
Reviewed by traveler from NY on May 22, 2006 |
| Not impressed |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
4 |
Comfort
4 |
Recommend
No |
| Front desk employees were rude. Not very helpful with directions. Mall underneath the hotel was run down and not open on weekends. Only positive was proximity to Smithsonian and the Metro. Probably wouldn't stay there again.
Reviewed by traveler from Columbia, SC on May 18, 2006 |
| Close to everything |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| So close to the heart of DC. Was surprised by the security. Staff very helpful.
Reviewed by traveler from Indianapolis on May 17, 2006 |
| Washington's best hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| My stay at L'Enfant Plaza Hotel was excellent...The parlour room was very comfortable and spacious... best part of it all is that the hotel is on top of a shopping center and metro station... hotel staff was excellent...will definetely come back to L'Enfant
Reviewed by traveler from Miami, FL on May 17, 2006 |
| Nice location, average service |
Overall: 3 |
Service
2 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
No |
| Hotel was close to Smithsonian, which was great, the pool was nice, the beds were very comforatable. The main problem was the service or lack thereof. They gave us bad directions to a restaurant. My wife is six months pregnant and the attendant told us it was within walking distance. It was two miles away! We forgot our bathing suits and called the hotel and they never returned our call. It was our fault for forgetting the suits but a return phone call would have been nice.
Reviewed by traveler from Wilkes-Barre, PA on May 11, 2006 |
| Breakfast should be included |
Overall: 3 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
No |
| Excellent location. 14.th floor room was vibrating with a dull sound from nearby train or Metro? Too pricey since no breakfast is included
Reviewed by traveler from Durham NC on May 10, 2006 |
| Conveniently Located |
Overall: 3 |
Service
2 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The L'Enfant Plaza is conveniently located to the tourist who wants to see the Smithsonian museums and the momuments. Our room had a window view of the Washington monument. However, this hotel is located in a large plaza that seems devoid of businesses that cater to the tourist, like coffee shops or small eating establishments. The mall underneath the hotel is closed during the weekend. The food at the hotel restaurant is good but expensive. Our waiter for dinner at the restaurant was unfamiliar with our drink order -- a martini-- and was minimally attentive. The hotel accommodations are nice but the service desk was so slow that it took us 1 hour to check in when there were only 4 people ahead of us.
Reviewed by traveler from San Marino, CA on May 10, 2006 |
| good experience |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| very enjoyable stay with no problems
Reviewed by traveler from copperas cove texas on May 10, 2006 |
| bad service |
Overall: 3 |
Service
2 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
No |
| I think for the price, this hotel is way too pricey. The service at the bar/restaurant is very bad at best.
Reviewed by traveler from Mansfield,ma on May 10, 2006 |
| Dining limited |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Our overall impression of the hotel was great; however...the mall in the basement that had family dining alternatives is closed on weekends! The one dining room in the hotel was a little rich for our taste. Starbuck's coffee service was a plus and a small varity store was open for general purchase like water, juice. Hotel is not within walking distance to many restaurants but the metro is accessable from stairs in the lobby.
Reviewed by traveler from Western Massachusetts on May 10, 2006 |
| Not travel friendly |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
2 |
Comfort
3 |
Recommend
No |
| The hotel is in the heart of the business area but everything closes early & is closed on the weekends. Hotel restaurant & room service too pricey. No other eating areas around after 6 pm. Pool is only open until 6 pm. Maid service was not what it should be. For business this hotel might be ok but for leasure it leaves a lot to be desired. Only plus is it's close to metro. But so are a lot of other hotels.
Reviewed by traveler from Yuba City, CA on May 9, 2006 |
| Highly recommend, but do your research |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Wonderful hotel, but the staff needs to be more knowledgable about transportation and the surrounding area.
Reviewed by traveler from Macon, GA on May 5, 2006 |
| Great Location |
Overall: 3 |
Service
4 |
Condition
4 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| This hotel is in a great location close to the National Mall. It was easy to walk to and from the hotel and we also had easy access to the subway. Our room was rather large but only came with a sofa bed. It seems strange that it costs less for a larger room with sofa bed than it does for a smaller room with a real bed. The sofa bed made an already sore body from walking all day even more achey. At least it was a place to sleep. The coffee maker was broken, the mini bar empty (not that we wanted to use it anyway), and the bathroom television only receives one channel. The hotel staff was fairly friendly. I had to make a call to confirm our reservation before we left for the trip and over the phone the employee was not very nice so I was leery of them when we arrived. The in room decor is a bit outdated but it doesn't matter when you just need a place to sleep anyway. Our room was a corner room with two walls of windows with a gorgeous view of the Potomac River. After taking the subway we decided that next time we'd stay at a hotel a bit farther away and just take the subway into the Mall area.
Reviewed by traveler from Columbus, OH on May 4, 2006 |
| Great location... |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I stayed there for April vacation with my two sons. It was had a lot of good points. Short walk to the Mall, metro underneath the hotel and places to eat in the lower level. We hit Au Bon Pan every morning for breakfast. Dinner is another story as everything closes early. One night we had room service. Food was very good, but don't believe the standard 30 minutes they tell you. One other item I must mention. I asked for a non smoking room and supposedly got it, but...the room stunk! My kids didn't notice but I did.
Reviewed by traveler from Boston, MA on May 3, 2006 |
| A good place to stay |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel has a very convenient location, walking distance to the Smithsonian and the metro stop is below the hotel. The staff were very nice and always helpful. We would stay here again.
Reviewed by traveler from Wisconsin on May 3, 2006 |
| Great location |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Hotel was fine. Overnight valet parking is pricey ($25) per night. Access to Metro and shops in lower level is a plus.
Reviewed by traveler from Nutley NJ on May 3, 2006 |
| Location and view are the best qualities. |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| Excellent place to stay if you're visiting the Smithsonian and other government sites on the mall.
Reviewed by traveler from Boise, Idaho on May 3, 2006 |
| Location, location.. |
Overall: 4 |
Service
4 |
Condition
2 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| The L'Enfant Plaza is very convient for visiting museums and proximity to the mall. The hallways and rooms and bathrooms are in need of an update. The elevator was very slow and dingy. The restaurant food was pretty good but the waiters are not well trained and there is a language problem. The hotel was rated 4 1/2 stars it was a 4 or less star.
Reviewed by traveler from CT on May 3, 2006 |
| Clean and a great location touring. |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| I had not stayed at this hotel in nearly thirty years and was concerned it might be a bit long in the tooth. I found the rooms to be clean, comfortable and up0to-date. The satff were helpful with any questions we had. The location was great for walking the museums and monuments.
Reviewed by traveler from Philadelphia on May 3, 2006 |
| Long wait for room and poor housekeeping |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
1 |
Comfort
5 |
Recommend
No |
| Be prepared! Once you arrive at the hotel, you might have to wait up to four hours (or more) before your room is available. Also, I had to change my room twice. First time, the toilet was dirty, second time the door to the terrace was broken. Conceriege and hotel food very good.
Reviewed by traveler from NY, NY on May 3, 2006 |
| Excellent location |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Excellent location in walking distance to the National Mall and convenient Metro access.
Reviewed by traveler from Portland, ME on April 26, 2006 |
| Excellent location in the heart of DC |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| My husband and I checked into the hotel on Friday evening the clerk checking us in gave us a room with a nice view but the nonsmoking room smelled like smoke. We requested a new room the next day and the staff apoligized and immediately moved us to another room. There is a nice women's shop but it is only open Mon.-Fri. For a small fee you can have a color portrait done in the lobby. The restuarant was very reasonable with good food. A great place to stay in the heart of DC.
Reviewed by traveler from Absecon, NJ on April 26, 2006 |
| Hard to beat |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The L'Enfant Plaza is in the middle of everything, convenient to metro, shops, pharmacy, restaurants. Very comfortable. I had not been there in 12 years, so obviously I noticed some aging, but it is still excellent in most respects.
Reviewed by traveler from Chattanooga, TN on April 26, 2006 |
| Very nice, would return again and again!!! |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Very close to local attractions, comfortable, large room sizes. Great hotel!!!
Reviewed by traveler from Atlanta, GA on April 26, 2006 |
| Location...Location...Location, you are paying for location! |
Overall: 3 |
Service
4 |
Condition
4 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| We were on a family vacation and chose this hotel due to its location and access to the Metro. You can access the Metro without going outside and this was a great feature. The lobby is nice and the room was also nice, but not exceptional. There is a small mall located on the Metro level that was billed as a convenience. But the stores/eateries close early and it was not as helpful as expected. It was good for breakfast, but we were out during lunch and it was basically closed for dinner. We really liked the convenience and location of the hotel, but we felt it was a bit pricey for the value.
Reviewed by traveler from Connecticut on April 25, 2006 |
| Mix emotions |
Overall: 3 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We found our room very clean and comfortable. There were two in our party, one person thought her bed was hard, but I had no problem with it. The staff was superb, we did have a little difficulty understanding two of them, which I believe was due to their foreign accents, but so very, very nice. Upon our late arrival we ordered room service and the service could not have been better, food was good. The following evening we ate at the restaurant on site and could not even eat half of our order, because the taste was horrible. One of us had a lemon chicken platter and the other person had a pasta dish. It was pricey. It was convenient to the Smithsonian Museums and other sites. Our biggest disappointment was finding places to eat, the mall below the hotel had a few fast food places, but they were closed by 5:30 and some not open on the weekend. As far as we know, there were no restaurants within walking distance. Having the Metro directly under the hotel was an added plus.
Reviewed by traveler from Brillion, WI on April 25, 2006 |
| great place to stay for first-timers |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This was my first time in DC. I had to go on a business trip and decided to take my husband and 1-year old with me and make the most of my free time. L'Enfant Plaza Hotel is an excellent choice for the first-time visitor in Washington DC: It is a 5-minute brisk walk from the Smithsoninan Castle and a few more minutes from the National Mall Museums; it has an underground Metro Station underneath it, which you can access through stairs or elevator from the lobby, and all lines (blue, orange, yellow, green)but one (red) run by it. Also underneath it has a "shopping mall" called The Promenade, with breakfast shops as well as ATMs, pharmacy, dry cleaners, etc. We stayed at a Parlor with a comfy queen size sofa bed (we all slept together)that it was almost as big as our apartment-perfect for an energetic 1 year old.
Reviewed by traveler from San Juan, PR on April 23, 2006 |
| Convenient, nice staff - sorry restaurant service- |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Got a great Expedia package which made this a bargain. Lovely place, great staff, comfy bed, amazing gym better than any hotel I've seen - body builders dream! Can't beat being on top of the metro for convenience. Only down was the lame service at restaurant...wait wait wait wait to get seated..so we went to bar and ate.
Reviewed by traveler from Jacksonville, Fl on April 19, 2006 |
| Not what I expected |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| After booking this hotel, I saw a number of very bad reviews for it. Needless to say, I was nervous at what I would find upon arrival and what problems would crop up. I was pleasantly suprised to be checked in quickly and smoothly. The hallway smelled a little moldy around the entrance to the swimm | | |
