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| Doubletree Grand Key Resort |
Doubletree Grand Key Resort in Key West, Florida |
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Doubletree Grand Key Resort
3990 S Roosevelt Blvd
Key West, Florida 33040
Call Expedia at: 1-800-551-2409
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Doubletree Grand Key Resort Reviews
| Traveler Ratings Summary for Doubletree Grand Key Resort
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Overall: 4.35 |
Service
4.42 |
Condition
4.33 |
Cleanliness
4.44 |
Comfort
4.44 |
Recommend
87.27 % |
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| Very Happy |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| We were very happy with our stay at the Doubletree and would visit it again. The hotel was clean and very new looking. The pool, tiki bar, and cafe were very good. Our room was a bit small, but comfortable and clean. AC worked great, which I've heard is a problem at some Key West hotels. The shuttle to Old Town is great, but since it stops at 11:00 p.m. we did have to take a cab a few times ($15.00 one way from Old Town).
Reviewed by traveler from Milwaukee, WI on May 25, 2005 |
| Nice Place |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Clean, pretty hotel. Quiet, which was nice for us. Pool area and bar are really nice. Shuttle is very helpful. Great place to say in the Keys if you don't care about being close to Duval Street.
Reviewed by traveler from Kentucky on May 25, 2005 |
| Ok hotel |
Overall: 3 |
Service
2 |
Condition
3 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The pictures of the room look much better then they are. The staff is not the best and very slow to service. We actually went to dinner one night at the hotel and got to the restaraunt about 20 minutes before it closed. The waitress was not nice and upset she had to serve us.
Reviewed by traveler from New Jersey on May 25, 2005 |
| will definitely go back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| convenient with wonderful services and a very friendly and helpful staff. the shuttles were excellent and were always on time.
Reviewed by traveler from Warren, Mi., on May 24, 2005 |
| Would stay here again |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Overall everything was great, except that the bar and restaurant service was dreadful and slow. But even with this poor service, all of the other services (concierge, front desk, and shuttle) made up for the lack of service at the bar and restaurant. If the Double tree can get their problems straightened out in the bar and restaurant area, this would be a five-star hotel. Would definately stay here again.
Reviewed by traveler from Mullins, SC on May 24, 2005 |
| Double Tree Grand Key Hotel |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The only "negative" I could state is that the hotel is on the other end of the Key from where downtown is located. ie.( Duval Street} That, however, isn't much of an obstacle as the hotel offers free shuttle rides into town every hour.
Reviewed by traveler from Minneapolis, MN on May 19, 2005 |
| Key West's best value |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| If your looking for a great value for services in Key West and are willing to stay a few miles from downtown, the Grand Key Resort is the place to go. The shuttle service to and from downtown was great. Easier than trying to find a place to park. Concierge service was great in booking excursions and providing transportation to the sites. On site restraunt was ok if you want to stay in but there is too much to chose from downtown to stay in!
Reviewed by traveler from Detroit, MI on May 18, 2005 |
| Double Key-Tree |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Nice hotel, staff was on top of all our request. Prices for food & beverage were a bit steep but overall this is a very comfortable hotel to stay.
Reviewed by traveler from Amelia Island, FL on May 18, 2005 |
| wonderful tropical hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We stayed at the Doubletree for our first trip to Key West and loved it. The staff was extremely friendly and helpful when deciding what to see and do there. The rooms were bright and clean and the pool was beautiful. The hotel is a little out of the way from most activities on Duval Street yet the hotel shuttle service to anywhere on the island makes up for it! Would love to return there!
Reviewed by traveler on May 17, 2005 |
| Very nice hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel was comfortable and clean. The service was excellent. This hotel is about 4 miles from town - too far to walk, however, they have a free shuttle to downtown that runs every hour. It was convenient enough for us. We would definitely go back.
Reviewed by traveler from Boston , MA on May 14, 2005 |
| Great place to get away! |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| Hotel and personnel were wonderful - they had a busy weekend with 2 weddings - cleanliness and promptness of cleaning room were slightly declined on weekend. Service was great and very friendly and informative people. You can be in town all day and into the evening and relax to quiet in the evening! Shuttle was very prompt!
Reviewed by traveler from Buffalo, NY on May 11, 2005 |
| Exceeded Expectations |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Our first time to Key West. Hotel made our stay there enjoyable.
Reviewed by traveler from Upstate New York on May 10, 2005 |
| a very good value |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| This was a second stay at the Doubletree. I think the hotel is a great value--the shuttle service into town is excellent. (We like staying away from the frenzy of Duval with the easy option of being there quickly (and free of charge).) The only complaint I have about the hotel itself is the pool area--I think it would go a very long way to hose the pool deck off and have someone constantly cleaning trash, etc. The women's bathroom floor could use more attention during the day as well. Replacing the cushions on the chairs would be an added bonus. Other than that, the staff are terrific and the concierges have excellent and worthy suggestions for restaurants, etc. I'd go back anytime.
Reviewed by traveler from Westchester, New York on May 4, 2005 |
| Great Experience |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Overall, the hotel was very clean, and the staff was very helpful. I would definetly recommend this hotel.
Reviewed by traveler from New Jersey on May 4, 2005 |
| I will definitely stay here again |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel was so relaxing, It is away from the crowds. When you want to go downtown you can take the free shuttle. I cannot think of one negative about this hotel except for the $10.00 charge for parking per day.
Reviewed by traveler from Telford, Pennsylvania on April 26, 2005 |
| Very nice hotel. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Plusses: Service was great by staff and front desk. Even though it is far from the action, they provide free transportation to almost anywhere you wanted to go. Would be better if the bus ran every 1/2 hr instead of every hour. Bus driver gave out drink coupons for local bar. Room service was quick. Cookies are the best. Clean. Nice lounge chairs by the pool, but some of them were kind of dirty. Thank goodness for the free towels. Minuses: room seemed a bit cramped, balconies are teenie tiny. Restaurant food is not the greatest, better to eat at the many great restaurants around Duval St. Our room was at the back part of the hotel, and if you kept the door open, you could hear construction sounds from the new condo complex next door. Rooms are pretty sound proof though. Pool: got the impression from conversations that people who are not guests of the hotel come to the pool with kids and spend the day, so some days there were a lot of kids around. Overall enjoyed our stay.
Reviewed by traveler from Harwinton, CT on April 21, 2005 |
| Best Kept Secret |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Absolutely loved our stay at the Doubletree. The resort gave off such a relaxed and tropical vibe. The pool surrounded by the palm trees was our favorite part. The free beach club was also a plus. Already planning our next trip.
Reviewed by traveler from Albany, NY on April 20, 2005 |
| Very nice place to stay!! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The Double Tree was a very nice, relaxing Hotel. I would definately return. However, I was under the impression the hotel had a beach on the hotel property. The shuttle will take you to the hotel's beach which is not actually located on the property. Very nice place to stay!
Reviewed by traveler from Silver Lake, KS on March 30, 2005 |
| Perfect for family!! |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Best pool ever, free gym and free internet service, and very helpful crews! A bit far from all the attractions (about one mile), every easy to miss the entrance of the hotel
Reviewed by traveler from Lansing,Mi on March 23, 2005 |
| Will definatly stay here next time we visit! |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We loved the atmospher the hotel offered. It was everything we wanted for a tropical vacation. The grounds where well kept and we loved the abundance of Palm trees. The pool area is very clean and very relaxing. We will definatly return to this resort in the future.
Reviewed by traveler from Grant, MI on March 14, 2005 |
| nice hotel |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| enjoyed the stay at the double tree. was somewhat disappointed with their "beach club".
Reviewed by traveler from reston, va on March 8, 2005 |
| Service at the hotel |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| The Service at the resturant in the hotel is very slow also the music that they play at the pool is just a radio station with comericals that plays soft rock there is no "island" music. Otherwise the stay was great the employes were very helpful and went out of their way to make our stay there very pleasant.
Reviewed by traveler from Alexandria VA on March 2, 2005 |
| Would definitely stay there again! |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Very nice room, small balcony but adequate to enjoy. Extremely nice staff
Reviewed by traveler from Richmond, VA on March 2, 2005 |
| The Hotel did not fully live up to it's NAME |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The service by a select few made our Honeymoon more enjoyable. The convience of the concierge was the best part especially if it is your first time in Key West. There were only a few bad things about the hotel, one was a bad staff member who did nothing to help us. Another was the fact that the pool heater was broken and rail to get into the hot tub was broken, our sink was leaking.
Reviewed by traveler from St. Paul, MN on February 10, 2005 |
| A fab value guaranteed to provide beautiful memories |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| A gem of a resort hotel whose newness/freshness, amenities, service ethic, and room rates all combine to make it a veritable treasure in Key West. New pillow-top mattresses for every room arrived while we were guests. After a week's stay, we left with only pleasurable memories.
Reviewed by traveler from Virginia on January 31, 2005 |
| Very Impressed |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Awesome pool, its sloped like the beach. The room service is great with huge servings; you don't even have to call in breakfast. You hang the order on the door, as well as when you want your room cleaned. Very friendly and helpful staff. Overall, a great place if you don't want to be in Old Town.
Reviewed by traveler from Columbus, OH on January 27, 2005 |
| Everything and everyone at the resort is rated "excellent" |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We will be traveling to Key West on a monthly basis and we have definitely found our home away from home at the Doubletree. Service was outstanding.
Reviewed by traveler from McKenzie, TN on January 19, 2005 |
| Super convenient and nice |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The thing I liked best about the Doubletree Grand Key Resort was its convenience. It was not located on a very commercial area on Key West, which added to the more exotic and remote feeling, but the staff at the Doubletree saw to it that we were taken ANYWHERE on the island for FREE. They advertise complimentary shuttles to and from Duval Street, but the offer also stood for the airport and beach. The staff was also very accommodating after we checked out-- they held our luggage for us and allowed us to use all the resort's amenities while we enjoyed the rest of our day, and drove us back to the airport when we were ready to go. We could use some of the money we saved by not renting a car or hiring cabs to tip our drivers. You can also rent mopeds at the resort for a reasonable fee. The room was not super luxurious, but it was clean and comfortable and more than worth the price we paid.
Reviewed by traveler from Owings Mills, MD on January 16, 2005 |
| Everything you could want! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The facilities were great, the food service was slow at times but I think they're on island time. The food was good, the atmosphere was relaxing. You can get shuttled to the beach, into town and to and from the airport. You don't need a car staying at this hotel. I'd go back again in a second.
Reviewed by traveler from Collegeville, PA on January 15, 2005 |
| Would Go Back |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| My husband and I stayed at the Doubletree Grand Key Resort during the week between Christmas and New Years. Overall, we had a very pleasant stay. Our room was moderately priced for this time period. It was clean; our room service was good; the Palm Haven Resturant inside the hotel, was also nice and we found the staff to be very friendly and helpful. We didn't get to enjoy the pool due to the cool weather, but it was beautiful. We appreciated the free shuttle to downtown Key West!!
Reviewed by traveler from Jacksonville, Florida on January 12, 2005 |
| Would Go Back |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| We enjoyed our stay at the Doubletree. The room was clean and nicely decorated, but not very large. The location of the resort was driving distance from all the downtown activity, however, they did provide a free schuttle service which left the resort every hour. There was a $10 a day charge for parking your car at the resort. Therefore the schuttle service was not entirely free. We spent most of our time in downtown Key West, therefore, we did not spend much time at the resort, but everyone at the resort was friendly and helpful.
Reviewed by traveler from Western NY on December 18, 2004 |
| Loved the personal balconies |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The personal balcony was definitely an added luxury. We were able to enjoy the sunset and the moonlight while sitting on the balcony sipping wine. It was incredibly romantic and just overall wonderful for our second anniversary. Furthermmore, our last night we had a chance to go to the poolside bar. That was also a wonderful, enjoyable time with an exceedingly nice bartender. The pool was beautiful and the layout really makes you feel that you've escaped to a wonderful tropical island. Keep up the Great work. Oh, by the way, the "welcome hot cookies" were such a sweet way of making us feel we made the right choice by choosing this hotel!
Reviewed by traveler from Miami, Florida on December 13, 2004 |
| Unclear what is being asked. |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Service great and people great.Internet was down for 2 days, not good. That was one of the reasons we stayed at this hotel
Reviewed by traveler from michigan on November 7, 2004 |
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