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| Outrigger Keauhou Beach Resort |
Outrigger Keauhou Beach Resort in Kailua Kona, Hawaii |
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Outrigger Keauhou Beach Resort
78-6740 Alii Dr
Kailua Kona, Hawaii 96740
Call Expedia at: 1-800-551-2409
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Outrigger Keauhou Beach Resort Reviews
| Traveler Ratings Summary for Outrigger Keauhou Beach Resort
|
Overall: 3.89 |
Service
3.99 |
Condition
3.52 |
Cleanliness
3.80 |
Comfort
3.85 |
Recommend
86.30 % |
|
| wonderfull ocean view & beach access, turtles..turtles |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| turtles and whales could be seen from the terrace area in the bar
Reviewed by traveler from Louisville, KY on February 22, 2006 |
| Great Kona Hotel |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| One of the best parts of the Outrigger is that it is next to one of the only beaches in Kona. This beach has the best snorkeling in Kona, with many sea turtles and beautiful neon fish. It also has the best beginner surf waves since it is in a cove. The Big Island doesn't have many natural beach/snorkling/surf areas but there is one next to the Outrigger. The Outrigger is quiet, clean, and classy. It didn't have the noisy riff raff that some other Kona hotels did. We also didn't feel "outclassed" by the the super-rich. I would go back in a heartbeat.
Reviewed by traveler from Milwaukee, WI on February 16, 2006 |
| great place to stay |
Overall: 4 |
Service
5 |
Condition
3 |
Cleanliness
3 |
Comfort
5 |
Recommend
Yes |
| We loved the fact that this hotel was built out over the water and from our lanai you could watch the turtles and the fish in the tide pools that flow under the hotel. Common areas are very nice and the people were very friendly. The rooms could use a remodel but we would definitely stay here the next time we come to Hawaii.
Reviewed by traveler from Salt Lake City, Utah on February 15, 2006 |
| Mixed review. |
Overall: 3 |
Service
4 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| Good location, lots of turtles, good tennis courts and snorkling nearby. Condition of hotel wasn't so good. Paint coming off. Elevators bruised up. Carpet in rooms wasn't so good. Hard pillows.
Reviewed by traveler from Los Angeles, CA on February 15, 2006 |
| Nice place to stay |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| The hotel had a beautiful setting and the dining on the main floor was very good. The room was a little outdated and there was no bath tub but we didn't spend much time there anyway. The shallows by the hotel allowed us to see lots of fish and turtles which were very colorful. I would consider going back to this hotel. Unlike other reviews we didn't have any problems with parking.
Reviewed by traveler from Grantsburg, WI on February 8, 2006 |
| Great vacation |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We were very satisfied with our stay. The room was comfortable and our Garden View room had a nice view of the ocean from the balcony. The staff was very friendly. Location was great, wonderful snorkeling at the beach next door, just a short drive to the shopping and restaurants. Centrally located to enjoy many sites on the island.
Reviewed by traveler from St. Louis, MO on January 29, 2006 |
| Great Scenery, Good Value |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We opted for an ocean-view room and were not disappointed in the upper-level room we recieved; the scenery was excellent and above expectation for the price (relative to the larger resorts on the Kona coast). The room was clean and well maintained, but the bath was showing it's age (1970), despite apparently recent renovation. Dining at the restaurant and drinks on the terrace bar were very nice--the hotel promises views of tropical fish and large sea turtles in the attached lagoons, and sure enough we saw many of both. The hotel is built amongst what appear to be the grounds of Hawaiian Ali'i; more information on the historical significance of the sight would be great, especially if posted in the rooms. Parking was a bit scarce, still, we managed to find a spot each night. The only thing that marred our visit, and the view from our room, was a bird trap located on the roof of the restaurant below us. The front desk explained that some guests have objected to birds mingling with them in the open air restaurant; hence the large trap designed to catch them, and from which "we hope to relocate them to another place." Regardless of the unlikely efficacy of this approach, as paying guests we found it depressing to see these unfortunate birds struggling to escape, day after day...
Reviewed by traveler from Laguna Hills, CA on January 16, 2006 |
| I would highly recommend this hotel! |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Fabulous open verandah at lower level. Good food and drinks at resturant and bar. Friendly staff. Impressive view of ocean and sunset. Nice grounds, pool, etc. Only drawback is the bogus $5 a day fee for parking.
Reviewed by traveler from Omaha, NE. on January 11, 2006 |
| beautiful, clean hotel |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We arrived at night to see the hotel softly glowing by torch light, it was lovely. The location is great, close enough to town, but still remote enough. The view is breathtaking. We only ate at the hotel a few times, and the food is one of the big drawbacks of this hotel. I would plan to eat off site for most of your meals. There is no room service, and the hotel staff are not at your beck and call, but just go and relax Hawaii style.
Reviewed by traveler from Houston, TX on January 11, 2006 |
| Good public areas |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| If you stick to the public areas, the hotel is kept up. The hotel's location on the beach is perfect. Negatives: Hallways and rooms are dated. Could hear neighbors through the 2" gap at the base of the connecting door to the next room. Bathroom didn't have a fan and the smell of mold was strong from the shower curtain. Bar area is closed until approx. 2:30 pm. Any entertainment is over by 9 pm. However, watching the waves crash below is fantastic.
Reviewed by traveler from Danville, CA on January 10, 2006 |
| Ok for the price |
Overall: 4 |
Service
3 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| What we liked was the location of the hotel and the informations that we got about the activities also hotel's restaurant offer good food and drinks. We would have liked to have room service but the hotel dosen't offer rome service also the pool is the child size pool.
Reviewed by traveler from San Mateo CA on January 10, 2006 |
| Outrigger - nice family vac spot.. |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Room 726 had a great view. The young hula dancers in the evening in the lounge were a real treat. Next store to the hotel, the snorkeling (inexpensive rental of equip at beach) was the best snorkeling we did in Hawaii. The turtles on the beach and seen in the water under the lights were magical. we plan to go back!
Reviewed by traveler from Cary NC on January 6, 2006 |
| Great for snorkeling ! |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| For the price and location this is a good choice. The rooms were clean and the bar/restaurant area has great views of the ocean for sunset. All the rooms have some view of the ocean but the oceanfront rooms are great if you want to sit and relax during a sunset - or you could sit at the bar. The pool area has good ocean views and everything is close - pool, restaurant, elevators, etc.
Reviewed by traveler from houston, TX on January 4, 2006 |
| Hawaiian Time |
Overall: 4 |
Service
3 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| This is a great place for the price. It's 5 miles from the "action" of downtown, but has great views and is next to the best snorkeling beach around. (Pay the extra for an ocean view) Service is not great. Waitstaff is not well trained and housekeeping is done on "Hawaiian time"....but it's done with a smile.
Reviewed by traveler from Chicago, IL on January 3, 2006 |
| Great view from the Ocean front room. |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Stay in the Ocean front room. You overlook the turtles and fish. It is an unbeatable view.
Reviewed by traveler from San Francisco, CA on December 27, 2005 |
| Great but noisy |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
2 |
Recommend
Yes |
| Everything about this hotel was great, including the price, except for the fact that the rooms were noisy as were more of the fellow guests. Our first night was spent on the ocean side on the 3rd floor. We had the misfortune of being placed next to a group of what I can only guess were college kids who decided it would be fun to have a musical jam session including guitars and BONGO DRUMS (I am not kidding) from midnight to 2 AM. Now I was young once but come on--bongo drums? Fortunately the hotel staff handled it very well and eventually called the police to have the offending guests kicked out. The next morning I asked if we could move rooms because although the neighbors were gone, the rooms were not well insulated from sounds from the hallway, adjacent rooms, etc. I am a really light sleeper so I am a lot more sensitive to this sort of issue than many people but if you are looking for serene peace and quiet this may not be the place for you. Anyways they apologized sincerely for the trouble and upgraded us to an ocean view room on the 7th floor, which was much quieter. The service was outstanding overall and the facilities are an excellent value, although the lack of a hot tub might be a downer for some.
Reviewed by traveler from Chicago, IL on December 27, 2005 |
| Great view and atmosphere - but small rooms |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| Even the garden view rooms have great ocean views. The rooms are a bit small though, and the beds are not particularly comfortable. The main lobby and restaurant overlooking the ocean are truly unique. The overall atmosphere of the hotel is great.
Reviewed by traveler on December 26, 2005 |
| Moderate Perormer |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| While price is OK, the service could be better. Room is being cleaned late at day , one day even forgot cleaning. The vicinity is beautiful nature. Food in restaurant was mid scale.
Reviewed by traveler from Utica, NY on December 21, 2005 |
| Nice hotel for reasonable price |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Stayed 12/10/05 thru 12/17/05 in room 452. Room had a nice view of the water from balcony even though it was a garden saver room. Daily housekeeping was exceptional. Snorkeling was on premise and swimming with sea turtles that come by you within 8 ft. It was amazing. I wasn't crazy about their breakfast buffet, but Friday seafood buffet was superb. Hotel was out of the main really busy drag but very quick to get to for shopping and any sightseeing you want to do. As with any hotel, cheap or pricey, you have minor cosmetic blemishes (microsopic small cracks in bathroom tile, I have them in my tile at home that can be repaired). You are not in the room the majority of the time anyways, only to sleep. You are driving for the sightseeing and surroundings, which you was beautiful, sunbathing, swimming, shopping, etc. We would definitely recommend and stay here in a future return to that island.
Reviewed by traveler from Macomb, MI on December 20, 2005 |
| Nice but hard to find especially at night. |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The hotel is secluded and quiet which is nice but it is rather hard to find especially at night.
Reviewed by traveler on December 6, 2005 |
| Very nice surroundings, but building/rooms could use some work |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| Bed was hard as a rock (but we're used to a very plush mattress). Air conditioning didn't adjust well. Fantastic location and views.
Reviewed by traveler from San Francisco, CA on December 6, 2005 |
| Great hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| A bit far from the "downtown" kona, but very close to another shopping center with plenty of good restaurants. The situation of the restaurant is perfect, right next to a nice beach which is perfect for snorkeling with lots of different fishes and turtles. And if you don't like to get wet, you don't even have to, just look from the terrace at the bar sipping a Margarita.
Reviewed by traveler from Sunnyvale, CA on December 6, 2005 |
| Just OK |
Overall: 4 |
Service
3 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We were surprised that some service staff lacked "Aloha Spirit" and were curt. Others were not.
Reviewed by traveler from Sacramento, CA on November 30, 2005 |
| Absolutely the Most Friendly, & Beautiful Resort!!! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Wow!!! We had a wonderful stay at the Outrigger! Will go back soon. Friendly staff, friendly cleaning crews, restaurants served great food!! (Desserts, choc. bread pudding was incredible). We had ocean view & definitely recommend a room w/ a ocean view. The ONLY ONE thing that was a dissapointment was the restaurants close for lunch, & then reopen for dinner & then close agian at 10 pm ( no room service). That's it though! Everything else was great, Definitely recommend that you stay here.
Reviewed by traveler from Vista, Ca on November 11, 2005 |
| Love It! |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| We always enjoy our stay there at the Keahou Outrigger. The location is great! It's not in the middle of town but you can walk 2 minutes to the beach and the bar is right over the water for some awesome sunsets while sipping on a perfect tan! Close to shops, restaurants, market, and gas station. All the rooms have an open lanai. Rooms and carpeting could use some updating but overall for the price, it's a super deal!
Reviewed by traveler from Arcadia, Ca on November 1, 2005 |
| Beautiful beach setting |
Overall: 4 |
Service
5 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| The grounds of the hotel are beautiful, and very well kept. The rooms and hallways do show that it is an older hotel. It has been kept up very well. The dining area is very lovely, looking out on tidal pools. The swimming pool is not very spectacular. But over all, it was a lovely place to stay.
Reviewed by traveler from Virginia on November 1, 2005 |
| If you love sea turtles this is the place to stay |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| The rooms are tastefully decorated. The shower was small and had some tile damage but the vanity was nice and the large closet was useful. The overall grounds are beautiful with ocean views amd mature trees and the best snorkeling at the beach next door. The hotel is just far enough away from the busy downtown Kona area that it's peaceful. Watching the Honu (green sea turtles) come in every afternoon to rest was priceless.
Reviewed by traveler on October 21, 2005 |
| Beautiful grounds, not so beautiful rooms. |
Overall: 3 |
Service
5 |
Condition
2 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| I was very impressed with the beauty of the Outrigger Keauhou's grounds. We loved laying in the hammocks, watching the sunset every night. Their fitness room is simple, but adequate for vacation workouts. The snorkeling right next to the hotel was the best we found any place on the island. There are many turtles and beautiful, exotic fish. If you love to snorkel, this is the spot! I was not impressed with our room. The bathroom didn't even have a fan, and there was no bathtub, only a cramped shower. If you are looking for a luxurious hotel room, then this place isn't for you! The mattress was good, however, we slept well. The staff was knowledgable and courteous. Overall, if snorkeling is your top priority, then you will be pleased with what this hotel has to offer, even if the rooms are dated.
Reviewed by traveler from Tucson, AZ on October 19, 2005 |
| Won't go back |
Overall: 1 |
Service
2 |
Condition
1 |
Cleanliness
1 |
Comfort
2 |
Recommend
No |
| The room was old and dirty. The shower was moldy. I have stayed there before and it wasn't too bad, but this time the room was terrible. At check-out I was disapointed when the clerk didn't ask the usual "How was your stay?". Maybe she knew about room 251.
Reviewed by traveler from Scottsdale, AZ on October 18, 2005 |
| Great family hotel |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| We stayed here the week prior to the Ironman triathlon and loved it. About 6 miles south of Kona, with free valet parking, free wireless internet in the lobby, nice pool and great views. The lobby, reception and restaurants are all unenclosed. The beach next to the hotel was packed with beatiful fish and sea turtles (in a few feet of water!). The staff was extremely friendly and accomodating, and it was safe for the kids to explore the tidal pools around the grounds, and the gardens full of historical sites. The breakfast buffet was pretty good, and the sunset from the bar terrace not to be missed. The rooms were a little dated and worn, but clean. For the price, no complaints.
Reviewed by traveler from Scarsdale, New York on October 18, 2005 |
| Not Impressed |
Overall: 2 |
Service
2 |
Condition
1 |
Cleanliness
1 |
Comfort
2 |
Recommend
No |
| It was not what I expected. In the room, the carpets were filthy, the shower/bath would not drain, mold in the grout, the air conditioning barely worked. The parking situation was horrific. Not enough stalls for registered guests and/or visitors to the lounges/bars.The staff was not as friendly and accomodating as other hotels in the area.
Reviewed by traveler from Salt Lake City, UT on September 22, 2005 |
| Great Property, Quiet, Relaxing and Beautiful Location, |
Overall: 4 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We just got back and we had a great time on this island. Would I go back...We loved the snorkeling and the turtles at this hotel. The property is impressively gorgeous (great views, sunsets, hammocks)and quietly relaxing. The staff was very friendly, helpful and acted like we were appreciated to be there. Close enough to Kona to be convenient but far enough to feel isolated... We loved it. Would we not go back... Everything shuts down a half hour before closing. 10 means 9:30. No room service, dinner was not quality for the price (go to Huggo's) but breakfast was good, no sandy beach except for white sands but caution rough surf for young and inexperienced. The hotel was a little rough on the edges. For a quiet ralaxing trip on a great ocean front property for snorkelers, in a laid back atmosphere, I'm in!
Reviewed by traveler from Irvine, Ca on September 8, 2005 |
| Warm, friendly and exciting |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel was outstanding. Our Balcony overlooked the green turtle lagoon, which was just amazing. When the tide was in they would lay up on the tops of the volcanic tops and sun. When the tide was out you could see then swimming around feeding on the alga. There was a cat which would come out when the tide was low and go fishing. She was just amazing to watch. The food was five stars. The grounds had tiki torches at night. The bar has hawaiian music every night. But the people were the best. Friendly and warm. I have already suggested this hotel to some of our friends. I'm ready to go back.
Reviewed by traveler from Virginia Beach, Va on September 8, 2005 |
| Great location and value. |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We had a garden view which was pretty. The rugs needed to be cleaned and the bathroom need to be updated. Not all the rooms were like this. I guess they will get around to it. It wasn't grungy so I would still go back for the location and overall value.
Reviewed by traveler from Cos Cob, CT on August 31, 2005 |
| Paradise |
Overall: 4 |
Service
5 |
Condition
5 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| One of the better snorkling locations is next door to the hotel. Sea turtles galore. Away from the main "strip tourist area." Very relaxing setting.
Reviewed by traveler from San Francisco on August 30, 2005 |
| Turtle bay |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This hotel sits on a bay where good snorkling and turtles reside. The hotel has a nice lounge on the water and the view of the sunset was very nice. They had a local Hawaiian music group playing on Saturday night. The room was spacious and the kingsize bed was very confortable with high quality sheets. It's a very nice stay for the price.
Reviewed by traveler from Oakland on August 30, 2005 |
| Best vacation ever. Great hotel. |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Ok, we chose this hotel based on the reviews it got. We heard of ornry employees at other Kailua hotels. The service here was great. A couple of things needed fixing like the air-conditioning. They fixed it right away. I had no coffee, boom, we had coffee. We needed more towels, we gott'em. Great ocean view. Great water access for viewing sea turtles a few steps out the hotel door. Best snorkeling 100 yards away. Nice pool. Nice restaurant. Great parking. This hotel is south of town a bit. This gets you out of the downtown traffic and hustle and bustle. Nice shopping up the hill with nice restaurant choices. Tennis courts. Highly recommended.
Reviewed by traveler from Iowa on August 24, 2005 |
| Incredible Sea Life and Sunsets |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We stayed at this hotel for 11 nights in August 2005 and will stay here again if we come back to the Big Island. The hotel's tidepool is home to many Hawaiian Sea Turtles and beautiful fish -and the snorkeling at the beach next door was incredible. This hotel is a couple of miles from the main shopping district on Alii Drive, but that's alright because it has a more relaxed atmosphere complete with hammocks (perfect for watching sunsets!). As for the room itself, the extra money for the Deluxe Ocean View room was worth it and the hotel staff always made sure everything was kept clean. The only thing we didn't care for was the extremely small bathroom with a broken towel rack, but that's not a big deal. Also, the hotel's food was average at best.
Reviewed by traveler from Minneapolis, MN on August 24, 2005 |
| Get an ocean view room! |
Overall: 5 |
Service
4 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I stayed at the Outrigger (Keauhou) in JUL of 05. I enjoyed it. Ocean view rooms are best: my balcony was an excellent spot for birding or for watching sea turtles in the lagoon. I chose this hotel because it was supposed to be adjacent to the big island's #1 snorkeling beach, Kahalu'u. Upon arriving I found that Kahalu'u's reef is dying due to overuse by humans. Please do not snorkel at Kahalu'u, there is better snorkeling elsewhere. The hotel itself has three restaraunts of its own but is not within walking distance of any others. The food is decent but expensive (the "Keauhou Bay Mixed Greens Salad," priced $6.75, is really 3 tomato slices and 2 cucumber slices on a bed of lettuce). Overall, the staff was patient, helpful and friendly. This hotel is recommended for those who would like to get away from the crowds and traffic to be found further north on Ali'i Drive. Caveat: the hotel's voicemail system was not working during my stay.
Reviewed by traveler from Salt Lake City, UT on August 15, 2005 |
| First impressions can be deceiving -- It's really a hidden gem |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Though it's not a new or "glamorous" hotel, it offers plenty of amenities. The location is great -- far enough from other hotels to be relaxing, yet closer to Kona & shopping (including grocery & drugstores) than the more stylish hotels. And accessible by more than one road (that can be important). You'll need to bring your own soft drinks to stock the fridge, there's no vending machine. Get an oceanview room -- watch the sun rise over the mountain & set into the ocean, all from your balcony. Don't miss the break | | |
