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| Congress Plaza Hotel |
Congress Plaza Hotel in Chicago, Illinois |
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Congress Plaza Hotel
520 S Michigan Ave
Chicago, Illinois 60605
Call Expedia at: 1-800-551-2409
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Congress Plaza Hotel Reviews
| Traveler Ratings Summary for Congress Plaza Hotel
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Overall: 3.01 |
Service
3.15 |
Condition
2.63 |
Cleanliness
3.21 |
Comfort
3.03 |
Recommend
64.58 % |
|
| Cheap basic hotel |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| Good location - the place is basically pretty run down, but was not dirty
Reviewed by traveler from Milwaukee on May 24, 2005 |
| Will stay again |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
2 |
Recommend
Yes |
| For the type of rooms we had the price was out of line. Iunderstand there was a convention at the time ,but the rooms were small and the noise level outside was loud.Over we like this motel.
Reviewed by traveler from Canton ,Ohio on May 19, 2005 |
| Will stay again. |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The hotel was impressive at first glance. The rooms were a bit dated and we did have a problem with water pressure in the bathroom. Other than that, we were pleased with out experience. Location was the best.
Reviewed by traveler from Salina, KS on May 18, 2005 |
| Good for the Price |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
2 |
Recommend
Yes |
| It's an old hotel, but some may find this desirable. It is definately clean and well kept. Our room was small. It was basically good for sleeping only. This is not a bad option for the price and location. But if comfort and luxuary is your thing, then this may not be the place.
Reviewed by traveler from new york, ny on May 13, 2005 |
| Very Dissapointed |
Overall: 2 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
2 |
Recommend
No |
| I only stay in hotels with high speed internet in the rooms. This hotel said it had dataports in every room. They are dial up ports. I must have misread the description and put high speed internet and data ports in every room together. They do, however, have high speed internet in the lobby. you need your own laptop with wireless capabilities though. Also the TV was very old looking. The bathroom looked old, and the water was cold. I had to take a shower at a friends house. You get what you pay for. I will not make this mistake again.
Reviewed by traveler from Saint Louis, MO on May 12, 2005 |
| Euro Style, Basic And Clean |
Overall: 4 |
Service
3 |
Condition
3 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| If you like architecture and want to pay a fair price stay here. It's more like staying in somebody's Victorian house than a hotel. For the price it's a good deal for a short stay. The clientele is students and professors from nearby colleges, and somebody was always sitting in the historic lobby on a laptop. The hotel is very clean and partly renovated, like the carpeting and new bathrooms. The rooms are old, but more comfortable than any modern overpriced place including real beds (not slabs) with 1970s furniture in good condition, and old TVs that have perfect cable reception. New watercolor prints on the walls, 15-foot ceilings. For a couple days at a bargain price it works.
Reviewed by traveler from Washingto on May 11, 2005 |
| Better Than Anticipated |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| After reading a number of reviews on this hotel I didn't know quite what to expect. What I found was a good hotel for the lowest price available downtown. Our room was clean and well kept, our limited contact with the front desk was prompt, and housekeeping came both days we were there. The location is great, with a subway stop only a block away and grant park as the front lawn. The walls did seem a little thin, and there were no lavish extras, but the experience was a satisfactory one and I would recommend it to anyone who is willing to stay someplace that doesn't qualify as luxurious. The picketers didn't bother me.
Reviewed by traveler from Detroit, MI on May 11, 2005 |
| Older Hotel |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
Yes |
| Little old and dusty....but a great place to stay if you plan on only sleeping there.
Reviewed by traveler on May 5, 2005 |
| Very Nice |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Hotel was very nice. It is older hotel and one must take that into consideration. The resturants at the hotel were poor, but the customer service for other eating establishments was so helpful.
Reviewed by traveler from Eldora, IA on May 4, 2005 |
| room too old, no A/C, no internet |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
3 |
Comfort
1 |
Recommend
No |
| Just a room to sleep for budget-tight traveller who wants to be close to Chicago Loop.
Reviewed by traveler from MI on May 4, 2005 |
| Ideal location at good price |
Overall: 3 |
Service
4 |
Condition
2 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| If you're visiting Chicago for the shopping, sites and food, this hotel is perfect. Great service and an ideal location. However, if you're going to be spending lots of time in your hotel/hotel room you might want to go elsewhere.
Reviewed by traveler on May 4, 2005 |
| Excellent place to spend the night |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I enjoyed the night.
Reviewed by traveler on May 2, 2005 |
| Oh well... |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
3 |
Comfort
2 |
Recommend
Yes |
| I went there with my mother and we booked a smoking-room. Well...it felt like they "pushed" us away because we were smokers. We had to go through two big doors to a small corridor and there was our small, small room !! I thought they had bigger rooms but I guess because we were smokers they gave a room not that good. The service was very good and I cant complain about it. But we found a remote control under one bed and two caps in the room. So the cleaningservice could be better. But Im that kind of person that can just laugh at those kind of stuff. It is a very nice hotel and very beautiful and the staff is great. Welcome to Chicago's oldest hotel (110 years old)!!!!
Reviewed by traveler from Live in Chicago, but from Sweden. on April 28, 2005 |
| great value |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| i hardly spent any time in my hotel, but the bed was very comfortable, bathroom was large and clean, good water pressure, always had fresh towels, the restaurant had a great burger, it was everything and a little more than i need in a hotel.
Reviewed by traveler from St. Augustine, FL on April 27, 2005 |
| A few flaws, but great value |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| The hotel itself is very historic and charming. The rooms could be a bit nicer, but very comfortable. The shower took awhile to heat up (10 min) and the TV was old with poor picture, but you are right in the heart of downtown on the lake. Other hotels in the area are 2X the price. Walking distance to aquarium, art museum and other attractions.
Reviewed by traveler from Austin, TX on April 27, 2005 |
| Very pleased. |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The Congress is old, has character. The employees are very friendly and helpful. I plan to stay there again.
Reviewed by traveler from Ellettsville, IN on April 27, 2005 |
| What a great place to stay! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| We loved how old the hotel was. It had it's own character. It wasn't like all those chains. It was really beautiful.
Reviewed by traveler from Urbana, IL on April 25, 2005 |
| Good place for the price |
Overall: 4 |
Service
4 |
Condition
3 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| The AC didn't work but it was cool outside and the window would open for a nice breeze. Other that that, the staff was great and the room was clean.
Reviewed by traveler from Metropolis, IL on April 24, 2005 |
| old and |
Overall: 1 |
Service
2 |
Condition
1 |
Cleanliness
1 |
Comfort
2 |
Recommend
No |
| I would not go back to this hotel. My room was very dark, the ac did not work and the smell of was too obvious too ignore. Very old and sad looking rooms, really. One of the two elevators on my side of the hotel did not work two of the three days I was there.
Reviewed by traveler from Providence, RI on April 24, 2005 |
| Shabby Hotel |
Overall: 1 |
Service
2 |
Condition
1 |
Cleanliness
1 |
Comfort
1 |
Recommend
No |
| The hotel staff is on strike. The rooms are very out of date. The Hotel is very run down and not maintained.
Reviewed by traveler from Detroit, MI on April 20, 2005 |
| "Dont Do it" |
Overall: 2 |
Service
1 |
Condition
2 |
Cleanliness
3 |
Comfort
1 |
Recommend
No |
| Hotel was nice, but our room was horrible, a whole in the wall, so we were freezing all night, gum on the wall, and someone kept messing with our door --we think trying to get in...all the hotel workers were on strike outside, no service as far as towels or anything like that.
Reviewed by traveler from South Dakota on April 20, 2005 |
| "not impressed, but it is a nice place" |
Overall: 3 |
Service
2 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| Price and services are good.
Reviewed by traveler from Santa Cruz de Tenerife, Spain on April 20, 2005 |
| Disappointed |
Overall: 2 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| The room itself was nice and spacious for one person, but it lacked certain basic amenities that I come to take for granted in a hotel room these days. No bathtub - only a shower; a toilet that kept flushing for a long time afterward; coffeemaker didn't include decaf or tea options. This was tolerable, but things got worse when a student group of some sort began to occupy the rooms around me. They were smoking in the elevator, in the hallway outside the non-smoking rooms. Their behavior made a big difference in my enjoyment of my room.
Reviewed by traveler from Des Moines, Iowa on April 19, 2005 |
| Poor Hotel |
Overall: 2 |
Service
2 |
Condition
1 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| Several amenities, such as internet access, are not available in all rooms. Many of those that are present are aging and not in the best condition. Elevators were very slow, and room service food was quite bland.Service was friendly but poor. Clocks had not been reset following Daylight Savings Time. Coupled with confusion on my part as to the time zone change, it caused me to be an hour late for a rather important appointment. Staff was only mildly helpful with other issues. Not recommended.
Reviewed by traveler from Boston, MA on April 19, 2005 |
| Highly Recommended |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| A very nice hotel at an affordable price. I was very pleased with the appearance of the hotel and quality of the service. Clean rooms, cozy bar, friendly staff, good central downtown location; very close (in most cases, walking distance) to Art Institute and other museums, Shedd aquarium, many good restaurants, theatres and lots of shopping. I don't know if other area hotels operate similarly, but I was surprised to find that when I entered the hotel and went to check in, the guest next to me, and a few others, was smoking while checking in. The rooms are all non-smoking, but smoking is allowed on most of the first floor, including the lobby. As a smoker, I didn't mind, but some guests may find this uncomfortable. I intend to stay at the Congress Plaza during my next visit to Chicago, and I highly recommend it to others.
Reviewed by traveler from Ypsilanti, MI on March 4, 2005 |
| "Definitely a must if cost is a factor" |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| I liked the hotel room because of its size. I would have never thought that for its price, you can get so much room. The only thing I did not like were its bathroom size.
Reviewed by traveler from Chicago, IL on February 28, 2005 |
| just a place to sleep |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| Our room was teeny tiny, cracked paint, stained carpet, moldy smell. Bathroom had a 2-inch "step-up" (even though there was a sign, it was an effort to not to stub toes), shower stall only, no water pressure and barely warm water at that. I haven't seen a vintage TV like the one we had - ever. The on-site Pub and restaurant aren't open. Everything seemed pretty run down. The front desk couldn't even make change for a ten-dollar bill at 9:00am so I could tip the doorman. The protesting is pretty obnoxious -there were about 15-20 blowing whistles and using all kinds of noisemakers.Thankfully, we were on a whirlwind museum extravaganza and only needed a place to crash for one night. I wouldn't want to spend more than 11 hours or so in this place.
Reviewed by traveler from Detroit on February 20, 2005 |
| New Years Eve pinch |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
5 |
Comfort
3 |
Recommend
Yes |
| Hey, the hotel was what it was, cheap, and in downtown Chicago. My fiance and I went down there to visit friends for New Years, and to tell them about our new engagement. We stayed two nights, one with my best friend and his girlfriend. The room was very big and the ceilings were very high. We had no troubles getting an iron or ironing board 20 minutes within request. We also got additional towels. The room did get incredibly warm throughout the night, and the shower took an extremely long time to get hot, but other than those minor complaints, I can safely say I thoroughly enjoyed my time there. We were there for New Years, and so New Years day, the elevator did have the unmistakable odor of puke and the puke powder. But that was understandable.
Reviewed by traveler from Madison, WI on January 22, 2005 |
| Comfy beds. good price |
Overall: 4 |
Service
2 |
Condition
2 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| We thought the hotel was fine. It is old, and deteriorating, but nicely decorated. The price for the room was great for Chicago, and it was big, so I really cannot complain. The parking situation was a little confusing and pricy, but that is to be expected in Chicago.
Reviewed by traveler from Bloomington, IN on January 14, 2005 |
| Smallest Room for two people |
Overall: 1 |
Service
2 |
Condition
1 |
Cleanliness
3 |
Comfort
1 |
Recommend
No |
| Even After i specified A room for 2 people the room was as small as a walk in closet. There was barely any room between the bed and the walls. That ROOM was not meant for 2 people. I would never ever recomend the hotel to anyone.A big guy could touch both walls with by stretching his hands. The bathroom was bigger than the Room itself. Totally dissapointed.
Reviewed by traveler from Chicago on January 13, 2005 |
| Best hotel room EVER!! |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| The lobby was beautiful when we walked in we second guessed ourselfs if this was really the place where we are staying. The bathroom was beautiful and well cleaned. The Bedroom was wonderful. I recomend this hotel to anyone. Also, the location was very convenient.
Reviewed by traveler from West Virginia on January 13, 2005 |
| Average hotel |
Overall: 3 |
Service
2 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Hotel is old, but in good condition. We were unable to get either of our requests (2 beds & Smoking) and they wanted an extra $20 for a roll away bed. Rooms are large, but bathrooms could use renovation. Valet paking was full, and the valets gave poor recommondations of where we could find parking.
Reviewed by traveler from Chicago Suburbs, IL on January 13, 2005 |
| Very Close!!! |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Close to the city centre and subway system. Nice rooms, nice people, a little pricey for parking (23/night) so find some place else if possible. Recommended.
Reviewed by traveler from Ontario on January 12, 2005 |
| Not a bad place, by any means |
Overall: 3 |
Service
4 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| My girlfriend and I stayed for one night while in Chicago. The room was tiny and the tv must have been from the early 1980s, but it got a great picture. (I guess if it ain't broke, don't fix it?) The lobby was very elegant and debunked all the bad reviews I read prior to arriving. The picketers don't bother you and are a ways from the door. Plus, there were never more than 5 picketing at a time. The hotel rooms look like there were remodelled.....in 1960. Our room had paint chipping off the wood trim and doors and was very small. The room was clean, though, and we had clean towels and linens, as well. The worst part was the shower drain. Now I know some hotels are just old and have bad drains, but this was terrible. Unsanitary, too, as water in the tub came up our legs while showering. In all, a nice place for just a weekend or so. GREAT location and deal for the locale. Sadly, this hotel looks too big for its owners to maintain. Many meeting rooms in the looby were closed off permanently and the hotel rooms? Well, they just are from a different era :)
Reviewed by traveler from Ann Arbor, MI on December 20, 2004 |
| Convenient at a great price! |
Overall: 3 |
Service
4 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| Although old and somewhat dilapidated; it is in a wonderful location. The rooms are spacious; the lakeview rooms have a spectacular view of both the lake and Congress Park. If you are not planning to spend much time in your room; it is ideal.
Reviewed by traveler from Wilmington on December 20, 2004 |
| Not impressed |
Overall: 2 |
Service
4 |
Condition
2 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| The location and price was perfect. But I was not impressed with the hotel. It is an old place. If you are looking for the place to stay overnight this would be ok place.
Reviewed by traveler on December 17, 2004 |
| Room was just a room |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
3 |
Comfort
3 |
Recommend
Yes |
| Lobby, Tavern, Dining area, game room were very nice.
Reviewed by traveler from Boston on December 17, 2004 |
| Below average |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| Did have hot water and hot air. Close to Metra train station.
Reviewed by traveler on December 10, 2004 |
| The only good thing is the view |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| The view from the room on Michigan avenue is incredible. Other than that the room looks like it was last upgraded 30 years ago. No comfort at all. The people who work there do not care at all about their clientele and it shows! To avoid at any cost.
Reviewed by traveler on December 10, 2004 |
| Good mid-range hotel in downtown Chicago |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| The Congress Plaza Hotel is located inside the Loop, about 5 blocks from Union Station. Although the hotel is clearly old and in need of some renovation, the service and quality of the room was good. This isn't an ultra high-class place, but it is a good solid hotel for a conference, business trip, or short vacation. I'd stay there again. The price is also a real plus - to get a similar rate at another hotel I would have had to stay out near the airport. Which reminds me - the train to O'Hare is only 2 blocks away.
Reviewed by traveler from New Orleans, LA on December 9, 2004 |
| congress hotel |
Overall: 1 |
Service
1 |
Condition
1 |
Cleanliness
2 |
Comfort
1 |
Recommend
No |
| Antiquated and run down
Reviewed by traveler from new orleans on November 22, 2004 |
| There is a reason it is the cheapest hotel on michigan ave. |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
2 |
Comfort
2 |
Recommend
No |
| The Front desk attendants were unhelpful in cle3aring up a room missunderstanding. The room was dated, and the bathtub drain would not close to take a bath the security guards were very unproffesional by kidding around and swearing in front of guests the best part od the room was the coffee. also the interior of the building need major restoration even the furniture outside the elevator was cracked, ripped, and wornout.
Reviewed by traveler from Grand Rapids M.I. on November 20, 2004 |
| Nice lake view |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
4 |
Comfort
3 |
Recommend
Yes |
| This is an older hotel and parts could need a renovation. But it was clean and the room was large. The hotel is located central (good for sightseeing) and offers a great view to the lake.
Reviewed by traveler from Mainz, Germany on November 18, 2004 |
| ? |
Overall: 4 |
Service
4 |
Condition
3 |
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