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| Sheraton Universal Hotel |
Sheraton Universal Hotel in Universal City, California |
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Sheraton Universal Hotel
333 Universal Hollywood Dr
Universal City, California 91608
Call Expedia at: 1-800-551-2409 |
| Hollywood Hills high-rise with tram to Universal
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Amenities | Recreation | Features | Reviews
Sheraton Universal Hotel Amenities
This hotel is 1 block from a Metro Red Line train station and offers complimentary tram rides to Universal Studios Hollywood and the Universal City Walk. Hotel amenities include a business center that is staffed daily and accessible on a self-service basis 24 hours a day. Wireless Internet access is available in the public areas, including poolside (surcharge.) Surrounded by a tropical garden, the large outdoor pool area includes a spa tub. The hotel also has extensive meeting, wedding, and banquet facilities.
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Recreation
The hotel has an outdoor pool with spa tub, and a large fitness center with a full range of cardiovascular exercise machines. The hotel also offers discounted day passes to several nearby fitness facilities, including LA Fitness, which is 3 miles away. Griffith Park is 6 miles from the hotel and offers golf, hiking, an outdoor pool, playground, zoo, bicycle rentals, and soccer fields. The recreational activities listed below are available either on-site or near the hotel; fees may apply.
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Features
What to expect: Nicknamed “Hotel of the Stars,” this Sheraton is popular with celebrities, creative types doing business with the film and TV industry, and leisure travelers who appreciate being close to Universal Studios attractions. Its wide, elegant lobby offers comfortable seating areas where guests enjoy the view of the tropical garden surrounding the expansive pool area.
Amenity highlights: The business center—staffed daily and accessible on a self-serve basis at all times—has workstations with high-speed Internet access (surcharge) and printers. Wireless Internet access (complimentary first half-hour) is offered in the hotel’s public areas, including poolside. A large fitness room is adjacent to the outdoor pool, spa tub, and tropical garden. Complimentary tram rides to Universal Studios Hollywood and the Universal City Walk are provided for guests.
Insider tip: The hotel’s concierge often directs guests to It’s A Wrap, a Burbank clothing store 3 miles from the hotel that sells clothing worn in movies and on TV shows.
California’s Restaurant - California cuisine for breakfast, lunch, and dinner. Indoor/outdoor seating. Baja Beach Club Poolside Lounge - Seasonal poolside bar serving light snacks, buffet breakfast, lunch, and dinner. Children’s menu available. Lobby Lounge - Cocktails and a light menu are available from late afternoon until late evening.
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Sheraton Universal Hotel Reviews
| Traveler Ratings Summary for Sheraton Universal Hotel
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Overall: 4.31 |
Service
4.54 |
Condition
4.31 |
Cleanliness
4.38 |
Comfort
4.15 |
Recommend
92.31 % |
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| An OK place to stay.... |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
2 |
Comfort
3 |
Recommend
Yes |
| Considering this was a Sheraton establishment I expected more & better. The room was ok but in an older part of the hotel; I noticed differences in paint, wallpaper & furnishings. The bathroom was way too small. The restaurant meals were very expensive; not a value for the money you spend. The staff was very attentive & helpful. It's in a great location. The shuttle was a big plus when we were too tired at the end of the day.
Reviewed by traveler from Lakewood, WA on September 6, 2006 |
| Can't wait to go back |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| My family enjoyed our stay at the Sheraton. We would most definetly go back.
Reviewed by traveler from Hayward, CA on August 25, 2006 |
| Nice people to work with |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Everyone was very helpful, I had (2) teenage kids with me and I felt safe and they enjoyed the location to Universal Studio
Reviewed by traveler from Hagerstown , MD on August 10, 2006 |
| Staff very helpful |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I was very pleased on how helpful the entire staff was. They made our staff very enjoyable.
Reviewed by traveler from Ct. on August 4, 2006 |
| Very Impressed |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Conveniently located next to Unversal Studios and City Walk with complementary shuttle. Also, conveniently located to Hollywood and Beverly Hill and Santa Monica. Located in a very nice part of town. Was not afraid to be out alone at night. The rooms were clean and the beds very comfortable. Hotel staff were very friendly and helpful.I will indeed stay there next time I visit the LA area.
Reviewed by traveler from Dallas, TX on July 26, 2006 |
| Not Impressed |
Overall: 2 |
Service
2 |
Condition
3 |
Cleanliness
2 |
Comfort
3 |
Recommend
No |
| The only thing that I was happy with was the location. One of our rooms was not ready when we checked in and we had to wait for it for almost 3 hours due to the lack of communication between staff members. I finally had to get the front desk manager involved or we might still be waiting in the lobby. Our rooms were "worn out" and the carpet was dirty. The restaurant service was great but the food was a bit pricey for what is served and the menu is very limited. This hotel charges for everything! Phone, parking, Internet Service (unless you use the free wireless service in the lobby) and for the use of their computers. Even snacks can only be purchased through the front desk or gift shop. I was prepared to pay higher than usual prices for things given the location but it was a bit out of control.
Reviewed by traveler from Fort Collins, CO on July 10, 2006 |
| excellent hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| the holtel stay was great
Reviewed by traveler from Boston, Mass on June 28, 2006 |
| Very convenient, but I have stayed in cheaper places that are better. |
Overall: 3 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
2 |
Recommend
Yes |
| This hotel is VERY convenient to Universal Studios if that is what you want. They promote their Sweet Sleeper bed, but I found this bed hard as a rock and I tossed and turned all night. The room is pricey, for the size of the room. They do not have a free breakfast and I found the restaurant prices to be a bit higher than others.
Reviewed by traveler from Richmond, VA on June 25, 2006 |
| great location for universal studios |
Overall: 3 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
2 |
Recommend
Yes |
| We were happy with the service and the location. The restaurant was great and the prices acceptable. The concierge was very helpful. we had an overall positive experience except for the location of our room. It was on the 18th floor with a great view of Universal studious but there is a rooftop banquet room on the 20th floor. We were awakened early one day due to the banging of the chairs for a party being set up, then we were kept awake until after midnight with the loud music from the band playing, then early the next morning the banging of the chairs being again moved really shortened our sleep time!
Reviewed by traveler from Arlington Tx on June 23, 2006 |
| Great Location |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Great location to Universal Studios
Reviewed by traveler from Morro Bay, Ca on May 30, 2006 |
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