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| Wyndham Sugar Bay Resort & Spa |
Wyndham Sugar Bay Resort & Spa in Charlotte Amalie, Virgin Islands, U.S. |
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Wyndham Sugar Bay Resort & Spa
6500 Estate Smith Bay
Charlotte Amalie, Virgin Islands, U.S. 00802
Call Expedia at: 1-800-551-2409 |
| Family beach resort featuring 10,000-square-foot spa Perched on a eastern-shore hilltop above Sugar Bay, this resort offers families active holidays and couples rest and romance. Guestrooms feature balconies and large bathrooms. Ceiling fans and air conditioning provide cooling options. Facilities include an expansive three-section pool, an Art Deco nightclub, a roomy fitness center, and a health-and-beauty spa. Guests can choose from an All Inclusive Plan or a European Plan (no meals).
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Amenities | Recreation | Features | Reviews
Wyndham Sugar Bay Resort & Spa Amenities
Guests may book either an All-Inclusive plan or a room-Only plan. All-Inclusive plans include meals, drinks, taxes, and gratuities. Room-Only plans do NOT include meals, drinks, taxes, and gratuities (scroll up to the All-Inclusive Plan Details section for more information). The colonial-style main building features a yellow, three-story lobby with a marble floor and a double wood-rail staircase leading to a second-floor gallery of meeting rooms. Shops in the lobby sell gifts, snacks, resort wear, and jewelry. Three computers in the lobby provide high-speed Internet access (surcharge) and when not being used by staff, another computer near the pool furnishes complimentary Internet access. The 10,000 square foot Journeys Spa contains men's and women's saunas, steam rooms, and private sunning terraces furnished with cushioned lounge chairs. The spa includes a relaxation lounge, boutique, and private couples suite, and offers massage, body treatments, facials, hydrotherapy, and hair and nail care (surcharges). Above the spa, on the second floor, is a complimentary fitness center for all guests. It houses cardio and weight machines as well as free weights; and complimentary aerobics and yoga classes are offered in a workout area with mirrored walls. Other resort activities such as power walking, poolside bingo, kite flying, movies, and feeding the iguanas are part of the varied guest program. A children’s club provides supervised activities for kids age 4–12. Beach and pool games and contests, treasure hunts, and cookie baking, plus the ever-popular iguana feeding, are some of the activities. An air-conditioned indoor amphitheater seating 112 people is the setting for evening movies. Flexible meeting facilities total 17,700 square feet and can accommodate up to 700 guests. Ground transportation:
Shuttle vans or private cars of varying prices are available. They can be selected during the process of booking an air-inclusive reservation for this hotel, via this Web site, and added to the total trip cost.
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Recreation
Guests may book either an All-Inclusive plan or a Room-Only plan. Please note the following recreational amenities may include a surcharge (scroll up to the All-Inclusive Plan Details section for more information). A variety of sports equipment and amenities such as snorkeling gear and windsurfers is complimentary for all guests of the hotel, along with four lighted hard-surface tennis courts, a full basketball court, daily activity programs of beach and pool games and contests, a fitness center, and various lessons including aerobics and yoga. Jet Skiing and parasailing are available on site (surcharges). Also on site, a dive center offers an introductory complimentary scuba diving lesson to all guests and books wall, wreck, and reef dives (surcharges). The 18-hole course at Mahogany Run Golf Course is 5 miles from the resort. Resort staff can help arrange snorkeling excursions, day sails to St. John and the British Virgin Islands, and sunset sails (surcharges). The recreational activities listed below are available either on site or near the hotel; fees may apply.
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Features
What to expect: This 31-acre resort overlooks Smith Bay to the north and St. John and the British Virgin Islands to the east. Featuring casual open-air restaurants and bars as well as a candlelit restaurant and a spa with a couples massage room, it attracts couples seeking relaxation and romance, and families looking for lots of activities. Kids enjoy their own supervised club.
Amenity highlights: Complimentary shuttles take guests from the lobby up and down the hillside, stopping at the spa, where tennis and basketball courts are found, before continuing to the restaurant and beach area. A three-section freeform pool features a rock-grotto waterfall. Within the grotto are ping-pong and pool tables. A wood bridge spanning the pool leads to a staircase rising to the hotel. Secluded on the pool's sundeck is a 16-person spa tub. The beach runs 75 yards and offers lounge chairs and shade trees.
Insider tip: The resort includes its own desalinization and wastewater treatment plants, with treated water stored in freshwater ponds that attract turtles, ducks, herons, egrets, and a colony of iguanas living in and around pond mangroves.
Guests may book either an All-Inclusive plan or a Room-Only plan. All-Inclusive plans include meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars. Room-Only plans do NOT include meals, drinks, and gratuities, etc. (scroll up to the All-Inclusive Plan Details section for more information).
Manor House - Located in the main lobby with views of the ocean. Full American buffet breakfast. Candles and linen service for à la carte dinner menu featuring theme nights. Reservations required for dinner. Dress code: Casual.
Sample menu for Manor House
Appetizers: Stuffed Crab Backs Baked Brie Sautéed Calamari
Main courses: Baked Stuffed Cornish Hen Grilled Churasco Fresh Tuna with Lemon Pepper Crust
Desserts: Daily Dessert selection
Mangrove Restaurant - Casual, open-air waterside bistro. Lunch and dinner buffets, with international themes such as Caribbean, Southwestern, and Italian. Live entertainment weekly.
Sample menu for Mangrove Restaurant
Appetizers: Chicken Egg Drop Soup
Main courses: Pan Fried Snapper Island Style Pepper Steak Greek-style Roasted Leg of Lamb
Iguana Grill - Poolside burgers, hot dogs, nachos, grilled specialties, and brick-oven pizza from noon to the dinner period. Lobby Bar - Serves cocktails and hors d’oeuvres. Transforms into the Ocean Club for late night drinks and dancing in a sophisticated setting with mahogany furniture, central dance floor, and a stage for bands. Also provides video lottery machines (surcharge for play). Nightly music with DJ or live band. Turtle Rock Sports Bar - Sports ambience with several TVs to watch games. Located next to Mangrove Restaurant, with a view of the pools and grotto.
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Wyndham Sugar Bay Resort & Spa Reviews
| Traveler Ratings Summary for Wyndham Sugar Bay Resort & Spa
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Overall: 3.67 |
Service
3.53 |
Condition
3.62 |
Cleanliness
3.93 |
Comfort
3.89 |
Recommend
72.73 % |
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| Our 5th Year Wedding Anniversary |
Overall: 5 |
Service
3 |
Condition
5 |
Cleanliness
3 |
Comfort
5 |
Recommend
Yes |
| We would definalty stay at Wyndham Sugar Bay again. We went to St. Thomas to celerabrate our 5th year wedding anniversary and stayed at Wyndham for six night and seven days. Our room had beautiful furniture and room open to a balcony with breathtaking view. Staff is very friendly and willing to help. I am vegetarian and was concern that Wyndham might not have enough things for me to eat but instead we eat like kings. Our favorite restaurant was Mangrove, I always found enough to eat and desert was delicious. We had dinner once at Manor House and food was bland and service was horrible. Breakfast is lot better at Manor House. Also Wyndham does not offer room service but they do let you take food and drinks to the room.
Reviewed by traveler from Philadelphia, PA on September 7, 2006 |
| Nice Place to Stay-get a car |
Overall: 5 |
Service
4 |
Condition
5 |
Cleanliness
4 |
Comfort
5 |
Recommend
Yes |
| Stayed at the Wyndham for 5 days in Augsut 06. Had been to other all-inclusive places, but decided to stay as a non-inclusive guest. We like to travel around and renting a car was the way to go. By the way, I'd recommend Dependalble car rental in charlotte amalie-they were great. Helpful, good pries and wlling to shuttle us around to airport, ferry, etc. which saved a bunch of $ for the 3 of us. The hotel was close to Red Hook and lots of other resorts. We ate at a different restaurant for each meal. The hotel's beach, pool and water amenites were well run and organized. The free towel service was appreciated. We went jet skiing and I do recommend it. The food we ate the Wyndham was very okay, American type continental food. I would have gone crazy just sitting for 5 days at the reosrt and using it as a base to explore the islands was great. The steps to the beach and pool did not bother us, but the shuttle was pretty regular and wait times were short.
Reviewed by traveler from NJ on September 6, 2006 |
| Very Nice |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Nice Hotel, good service, but they need more activities at nighttime.
Reviewed by traveler from New York on September 6, 2006 |
| Nice Hotel |
Overall: 4 |
Service
4 |
Condition
4 |
Cleanliness
4 |
Comfort
4 |
Recommend
Yes |
| Overall I enjoy the hotel. It was the first time I had been to the Caribean. However, like most resort / tourist places, they overcharge for everything... they charged for internet; breakfast was $19.00 ... for a simple buffet.. etc
Reviewed by traveler from Tucson, AZ on September 6, 2006 |
| Looking forward to next year |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Hotel was a beautiful place, food , drinks and service were all excellent. The view from our ocean view room was spectacular. The mountians to one side and ocean to the other. We are planning for nect year already!
Reviewed by traveler from Deltona, Florida on September 5, 2006 |
| Beautiful hotel |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Treated superbly, loved it there. However there shouldn't be any dinner reservations at the Manor House
Reviewed by traveler from Valley Springs on August 30, 2006 |
| shop around for other hotels |
Overall: 3 |
Service
3 |
Condition
2 |
Cleanliness
3 |
Comfort
3 |
Recommend
No |
| each day something went wrong. one day, no water for an hour in the afternoon between 4--5 pm. next day no electricity on and off between 11am and 5pm...service personnel were typical St. Thomas....they look at you, smile, and do nothing to really help you.....that is all over St. Thomas...it is over grown and over developed because of the cruise lines docking there so often....
Reviewed by traveler from Houston, Texas on August 22, 2006 |
| Worth the Upgrade to Deluxe Ocean View |
Overall: 4 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Definitely worth it: awestruck w/ our view.The rooms were nice. For all inclusive, the food was suprisingly good. I somewhat expected to get bored, but that wasn't the case after 8 days. There was enough variety w/ the buffets, that we had different meals everyday.Try the stuffed blue crabs. Yum! The only less than (+) parts of the resort include the spa, which was mediocre.The outdoor jacuzzis had not been cleaned after the last rain & there were insect carcasses in the water. The waiting rm ran out of ice water, & not refilled the entire 2 hrs. we were there. I do not recommend the Sensuality bath. Rip off. Essentially it was a 20-min. bath in a hottub w/ bath salt. Pass on that & the massages. I'd most definitely stay at this resort if I was again on STT, but would find another spa. Another (-) were the red ants on the nature trail & mosquitos that necessitate repellant, & sea urchins. After the sm. sandy beach, there are rocks. Sea Urchins like rocks, & w/out shoes, your feet, like mine, are vulnerable. The staff was prepared w/ the vinegar treatment, though. (That + mai tai & I was fine in a few hours). If you like hanging out at resorts & not seeing much, this is a good spot. There are some other sites to see, but we found that sitting around lounging at the 3 pools, sipping pina coladas & bahama mamas were about as exerting as we wanted to be.
Reviewed by traveler from Capistrano Beach, CA on August 11, 2006 |
| Not impressed |
Overall: 3 |
Service
2 |
Condition
3 |
Cleanliness
3 |
Comfort
4 |
Recommend
No |
| Food quality at restaurant is not good. The beach has many rocks, is hard to stand in it.
Reviewed by traveler from Mexico city on July 26, 2006 |
| Definitely going back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I really enjoyed my stay here. We came for a wedding and they did a beautiful job! I totally recommend the All-Inclusive package! Best decision we made!!! The food was great and the drinks were better. Our room had an Amazing view!! Well worth everything. The staff was very friendly and helpful. Snorkeling on Cokie Beach was great - a little better that the resort beach. Didn't want to leave!!!
Reviewed by traveler from Camden, SC on July 19, 2006 |
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