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| Home | Arizona
| Best Western Grace Inn |
Best Western Grace Inn in Phoenix, Arizona |
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Best Western Grace Inn
10831 S 51st St
Phoenix, Arizona 85044
Call Expedia at: 1-800-551-2409 |
| Interstate access, complimentary shuttle, spa
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Amenities | Recreation | Features | Reviews
Best Western Grace Inn Amenities
The independently owned Cloud 9 Spa provides skin treatments, massage, and hair and nail care. The hotel offers complimentary airport shuttle service from early morning to late night, and complimentary transportation within a five-mile radius (by request). A tennis court and pool are on site, and guests receive complimentary passes to a Gold’s Gym a half-block away. The hotel has arranged discounts at local stores and restaurants. Guests can walk to hiking trails in South Mountain Park. High-speed Internet access is available at a kiosk in the lobby for a charge.
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Recreation
The hotel has an outdoor pool, tennis court, spa tub, and shuffleboard. Guests receive complimentary passes to Gold’s Gym, a half-block away. The inn is a half-mile from the hiking trails of South Mountain Park, and within a 20-minute drive of area golf courses. The recreational activities listed below are available either on site or near the hotel; fees may apply.
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Features
What to expect: Located seven miles from the airport, with convenient freeway access, the hotel has 160 rooms and 7,000 square feet of meeting space in a five-story building with free parking. The lobby features a fountain and opens to a patio with seating areas and a pool. Most hotel visitors are business travelers and group tours; the remainder are leisure travelers.
Amenity highlights: The hotel provides complimentary transportation to the airport and to shopping and attractions within five miles. Guests receive complimentary passes to Gold’s Gym a half-block away, as well as discounts at stores and restaurants in the area, including Chandler Fashion Center and Arizona Mills Outlet Mall. The Cloud 9 Day Spa offers massage, reflexology, and nail and hair care. A bar serves guests at poolside.
Insider tip: Phoenix’s 16,500-acre South Mountain park, a slice of the rugged Sonoran Desert, is home to 150 animal species and 274 different plants. The park, which is a half-mile from the hotel, has hiking trails, mountain biking, petroglyphs, and rustic picnic areas.
Matthew’s - Sky-lit and inviting, Matthew’s has large spaces for group meals and quiet alcoves for intimate dinners. Open for breakfast, lunch, and dinner, the restaurant serves steaks, seafood, sandwiches, and salads. Many civic groups in the area meet here. BG’s Lounge and Sports Bar - In addition to a wide assortment of beers and cocktails, BG’s has ten TVs and a pool table. Karaoke nights Wednesdays and Fridays and live music on summer weekends. Bar service is available at the poolside patio.
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Best Western Grace Inn Reviews
| Traveler Ratings Summary for Best Western Grace Inn
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Overall: 3.29 |
Service
3.57 |
Condition
2.86 |
Cleanliness
3.14 |
Comfort
3.14 |
Recommend
42.86 % |
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| avoid |
Overall: 2 |
Service
4 |
Condition
1 |
Cleanliness
2 |
Comfort
1 |
Recommend
No |
| lobby and pool are ok, but rooms are in awful shape, less than what i would expect for a hotel of this caliber. free gym passes to gold's gym were one nice perk though. overall, there are better options.
Reviewed by traveler from new york on May 30, 2006 |
| Happy to go back |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
4 |
Recommend
Yes |
| Grace Best Western has a great location for accessing the Phoenix area. The rooms are spacious with all the amentities. The pool area is clean and quiet, in fact the entire hotel was a restful experience. We won't hesitate to book there again on our next trip.
Reviewed by traveler from Fairfax, MO on May 3, 2006 |
| Would definitely stay again |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| Staff was very friendly and helpful. Location was very easy to find. Convenient to the airport. Shopping and dining just one exit down the highway. The spa located in hotel was fantastic! I highly recommend you visit the spa. Pool was nice and clean. Pool Bar was not open, probably due to the season.
Reviewed by traveler from Collinsville, IL on April 29, 2006 |
| Quiet and Comfortable |
Overall: 4 |
Service
4 |
Condition
2 |
Cleanliness
3 |
Comfort
4 |
Recommend
Yes |
| Large rooms in a handy location with lots of good eats nearby. Surprisingly quiet considering the hotel's proximity to the freeway. A little rough around the edges maintenance wise, the place still had a resort like feel.
Reviewed by traveler from Alameda,CA on March 18, 2006 |
| An okay stay |
Overall: 3 |
Service
3 |
Condition
3 |
Cleanliness
2 |
Comfort
3 |
Recommend
No |
| Hotel was okay. I was grossed by the hair tangled in the hair dryer as well as stray hair in the shower. (Overall bathroom cleanliness was questionable). Our fridge was broken and no one bothered to mention that, I found out when I went to put something in it. However, our neighbors were rather loud and security did come up check it out. Good for a quick one night stay, a bit too much $$$$ for what you get.
Reviewed by traveler from Arizona on March 14, 2006 |
| Terrible experience |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
2 |
Comfort
3 |
Recommend
No |
| At first, we thought simply that we got what we paid for. We stayed for 3 nights and each day/night progressively got worse, culminating with a really rowdy group of kids rooming next to us. My husband got dressed and went to the front desk no less than 3 times, plus one phone call before anyone was sent up to tell our neighbors to be quiet. It didn't work, and eventually they allowed to to sleep in a different room, which was nice. (Although moving at midnight isn't the most fun.) The front desk was not very helpful, the rooms not very clean, and the facilities not very impressive.
Reviewed by traveler from Seattle, WA on March 7, 2006 |
| not impressed |
Overall: 2 |
Service
2 |
Condition
2 |
Cleanliness
3 |
Comfort
2 |
Recommend
No |
| the hotel needs to be update- the rooms decor is pretty bad
Reviewed by traveler from littleton, co on November 23, 2005 |
| Very comfortable and relaxing |
Overall: 5 |
Service
5 |
Condition
4 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| This was my second annual trip to Phoenix to relax and get some sun, and my first time staying in this hotel. I would definitely stay there again if I return to Phoenix. The hotel staff from the shuttle drivers, to the front desk employees, and maids, were all very friendly and accommodating. I was there over Memorial Day weekend and it was quiet and very restful to be able to sit by the pool and read. In some areas around the pool you can also get wireless internet connection. There is a couple of shopping centers and restaurants within walking distance, but the menu and prices at the in-hotel restaurant were also very reasonable.
Reviewed by traveler from Portland, OR on June 5, 2005 |
| Cost and comfort |
Overall: 5 |
Service
5 |
Condition
5 |
Cleanliness
5 |
Comfort
5 |
Recommend
Yes |
| I stayed at this hotel with minimal expectations. I got a great price and inspite of the cheap price, I was surprised with the cleanliness, professional service. The room service was expeditious and food delicious. If cost is your concern, then be surprised to experience a little luxury at this hotel. Convenient location, quiet rooms.
Reviewed by traveler from Perth Amboy, NJ on May 25, 2005 |
| Not impressed |
Overall: 3 |
Service
2 |
Condition
3 |
Cleanliness
2 |
Comfort
3 |
Recommend
No |
| This hotel was not that great. I liked the location,just off the freeway, but other than that it was not that nice. There was a glass at the end of our hall way that stayed in the same place for four days. Our room was not that clean when we arrived and we had to request a room with a balcony since some of the rooms do not have them. Matthews restaurant was the worst. Our food was terrible and the service was even worse. I was glad that McDonalds was nearby or we would have had to drive somewhere for breakfast. This hotel is not as great as the Expedia ad shows or as good as you would expect from a nationally recognized name. This hotel is good if you simply want somewhere to sleep and leave your things other than that I would not stay there again.
Reviewed by traveler from Northern California on May 6, 2005 |
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