We were pleasantly surprised that the resort had a full kitchen (refridge, stove, oven, microwave). Bathroom was a nice size. However, when we went to check out, the hotel told us there was a daily resort fee that wasn't part of the hotel.com fees displayed on line. It was definitely a disappointment to a very nice trip to have to pay for 3 days of resorts fees unexpectantly. Watch out!!

Good location but the hotel is a bit beat and there is not daily housekeeping. Keep in mind you are in a ski resort so there is not many options but don't expect a 3 or 4 star hotel.

After reading reviews and other information on this site and others, we were a bit disappointed with the actual experience. Service: The staff at check-in and throughout the stay were very friendly and helpful, but the service was spotty. The first day they didn't give us the key to ski storage, and when we went the second day to get the key, it didn't work. Maid service one day didn't come until after we returned from skiing in late afternoon, even though we had left the room at 8 a.m. And the shuttle service, while great most of the time, failed to show up after two calls on a busy Saturday night, so we gave up and walked (and froze). Facilities: The room (1 BR) was just ok. It was very hot throughout the stay (in February!) with the heat and fireplace never on, and we had to resort to opening a window and the patio door to cool it down. Unfortunately, the snow plows run all night and are very noisy with the window open. The TVs were both antique CRTs. The kitchen counter was NOT granite, but was granite tile with a pine border. Not a big deal for functionality, but "granite countertops" suggested a level of luxury that was not there. Also, although the bathroom was spacious, with a tub, separate shower, toilet and two sinks, it's all in one big room, so it's not practical for several people to get ready at once unless you don't mind brushing your teeth while someone is taking a shower or using the toilet right behind you. Location: Good location, but it is ski-in (4 O-Clock run off of Peak 8 ends right behind the main building) but not ski-out. The gondola is "across the street" but to get there you need to walk from your building to the back of the main building, go down about twenty steps to the tunnel under the busy road, then up about twenty steps. This puts you in the south parking lot, and the gondola is another 100 or 200 yards away. All this is at 9000 ft, wearing ski boots and carrying ski gear. After the first day, we took the shuttle. Value: room rates will vary, but remember to add the daily resort fee-- a scam here as at all hotels that play this dishonest game. Also, the fee does NOT include internet access, which is available for an additional daily fee. So add about thirty bucks per day to the advertised rate to get the real cost. Everything above is more of an explanation than a complaint (some is complaint) since there is so much misleading information on various websites. We will consider this hotel for future stays, but will also shop around for something better.