Closest place to paradise. This is a gorgeous resort, where you can find the perfect balance between Mother Nature and a stunning cozy hotel. Aside from a beautiful surrounding, the service was excellent and the kindness of the staff and people was much appreciated. I had a great time with my family, and each and every one of them can't wait to go back again to this great resort.

Would absolutely recommend this resort for couples - it is as advertised - a perfect romantic getaway. Service: Upon arrival, JC, the hotel manager, greeted us at the lobby and came by at breakfast to say hi. We were in town to attend a wedding and the hotel was kind enough to offer us complimentary transportation by private car back and forth to a nearby hotel about 10 minutes away. It was a major perk given the notorious Phuket taxi mafia. Room: We were taken to our Spa and Pool Pavilion which had an amazing view of the laguna (although not the more attractive view of the ocean). The room looked exactly as it did online. For 3 days we relaxed and watched DVDs. Before we left, we visited the Ocean View Villas and although they had better views, my wife and I agreed that the huge sofas in the Spa and Pool Pavilions (where we spent the bulk of our time) were superior to the "regular" sofas in the Ocean View Villas. Food: We ate at the restaurant 3 times and also had room service 3 times. Food was very good, and although it was hotel level prices, we didn't feel ripped off since the quality was up to par. Would recommend the burger and fish taco. The Banh Mi sandwich and Thai food was also very good. Breakfast consisted of a buffet spread and also a menu where you can order Thai and Western breakfast items (i.e. eggs benedict, pancakes, waffles etc). One tip is that they need to cover their buffet food with nets. They did so on the second day we were there, but not the first and on both mornings there were no nets on the fruit which had a lot of flies buzzing around. This didn't bother me but I know many people would not eat it. Unfortunately we did not get to check out the 360 Bar & Restaurant since we did not eat dinner at the Pavilions. There is complimentary afternoon tea in the Library (3:00-4:30pm) which had a very simple spread but very good iced tea. Spa: We didn't get to use the special spa room unfortunately. The spa prices were comparable to 5 star hotels (US$100-200 per treatment). Housekeeping: The only constructive criticism is that housekeeping needs a bit of work. Turndown service only focused on the bed and left the living room and bathroom messy. On the second night, there was no turndown service, so the room wasn't cleaned the entire day. It was not entirely their fault, because some pool cleaners had accidentally entered our room thinking it was empty and were shocked to find us sitting in the living room (fortunately, we were fully clothed). Apparently, they entered because we neglected to lock the door after room service left (so definitely lock your door!). But they were very apologetic and activated our do not disturb sign which was the reason we did not get turn down service that night. The next morning we asked housekeeping to clean our room while we were away for breakfast but by the time we returned (45 minutes later) they had not started yet. Overall, I would highly recommend this place and the housekeeping issues did not detract from our stay at all. Just some constructive input for the hotel to better themselves. A big thank you to JC and his staff for a wonderful 3 day stay. Room Tip: If you are staying in a Spa and Pool Pavilion, choose rooms 40-45 which are the pavilions at the very top of the hill. The benefits are: better views of the laguna, better privacy and not having to walk up and down to access your room and not having to use the funicular. For the record, privacy is very good in general but if you are not at the top of the hill, the room located directly above you will have a partial view of your sundeck (just a small portion of it right beside the sala, if guests chose to stand at the same spot on their sundeck and looked down on your sundeck).