Viva Wyndham Tangerine Resort - All Inclusive

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Carretera Sosua-cabarete, Cabarete, Puerto Plata
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Within easy reach of Cabarete Beach and Encuentro Beach, this Cabarete resort is set on the beach. Area attractions also include Mundo King Art Museum and Playa Sosua. read more
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I went for a 7 night stay at this resort with my 4yo daughter. I was looking forward to enjoying most of the time with her and having her enjoy the kids club as well when she got bored of the beach and the pool. Be forewarned, the staff who run the Kid's Club aren't really interested in doing anything with the kids. Several times my daughter went over, stayed for an activity, and I found her unsupervised shortly thereafter. I was surprised about this because there is a policy clearly stating that once you sign forms and your child stays, the hotel is responsible. I complained to the manager, but still was sure to supervise my daughter when she chose to go to the club. For an entire day there was a sign posted that the staff were with kids playing by the pool, which was not true, it was because the staff did not want to take responsibility for doing anything with the kids that day and were found joking around with co-workers by the pool. If you are hoping that your kids might enjoy some of the resort and you are hoping to use the Kid's Club, don't choose this resort. The resort itself is great. Amazing location. Only complaints is that the rooms are way out-dated. I had to switch rooms twice because the first room I was given had no balcony and the second had A/C that was not functioning. The food was great at the buffet. You will get harassed on the beach by people selling things, they unfortunately do not stop after you tell them once. Overall great hotel for the value, but not if you are going with kids.
3
Feb 25th, 2008