I was a little hesitant after reading some of the reviews on here, and consider myself picky. My room was not ready when I checked in about 2pm, but they were more than happy to store my bags for me while I ran back to town. I really don't expect hotels to have rooms ready before 3pm anyhow unless I've specified different needs. The front desk service was very good and they called within 30 minutes of being in my room to make sure everything met my expectations and I was comfortable. The property is older, but I felt they've done a good job keeping it updated. I stayed there mainly due to the proximity to the airport on St. Thomas. This is not a "resort" but there are so many cabs, you can go anywhere you like. I did not go over to the resort across the bay which I think is a sister property, but it looked nice enough. The room was clean, the air conditioning (very important in the VI's in July!) cooled the room down quickly and was quiet. It had a newer flatscreen a fridge and I think even a coffee pot. It was big enough to move around and had a generous balcony overlooking the bay. The restaurant was well-kept, good menu, fantastic service. It's not the greatest water view in all the VI's but the bay is nice and the property is well-landscaped. I'd stay there again, no problem. It was quiet, convenient, and a good room value for the price range on St. Thomas or St. John.

Emerald resort is located on the BEST beach in st. Thomas. We traveled to several beaches and they couldn't compare. The actual resort was ok. The grounds are beautiful, but the rooms are ok. Slow plumbing, slight water damage in the bathroom, but most rooms are beach front. You get to listen to the water all night and play on the beach all day! You can walk to the resort from the airport! That was a plus. It's a long walk to the dollar taxis though. Regular taxis are $6/person. So depending on how much traveling around the island you wanted to do... Overall, I would recommend the resort.