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51/7 M.6 T.Koh Kaew, Coconut Island, Phuket
Located on the idyllic Coconut Island, or ""Koh Maphrao"" as it is known in Thai, The Village offers true luxury and seclusion just 500m off the coast of Phuket, Thailand. read more
We just returned from 6 nights at the Village. Some construction at the resort, compensated with 20% discount on facilities prices. Construction not a major issue - some noise, power cuts, water outages, but 2 pools open, tennis courts open and Spa open. Hotel has 2 restaurants: The Deli (specialising in western (italian) food) and the Tamarind (More local food). Breakfast served at the The Tamarind. The Tamarind ambience could be improved - cheap furnishings, paper napkins, food exposed to heat/flies. Quality is good however. The Deli - nicer ambience than Tamarind, better quality furnishings, and a finer dining experience. Sadly, the better restaurant of the two, is not the one serving Thai food. Still some minor service issues - paper napkins that don't gel with the 5* experience. No air conditioned dining space at the resort. The Village accommodations seem great - we stayed in a Jacuzzi suite as a complimentary upgrade for our Wedding anniversary. Accommodation was of good quality. Minor issues with water outages and power outages, room safe was too small, and bed not as large as in some deluxe rooms in Thailand. However, no major complaints. The location is a bit of an enigma. The location is great for those looking to get away from it all, as although there is a boat service to shuttle you on and off the island at your convenience (very good), it gets you to the mainland in a location that is an expensive taxi ride from anywhere you might wish to visit. There is a very good seafood restaurant at Laem Hin pier, but anything else would require a minimum 800Baht round trip taxi ride. Given the lack of ambience in the Tamarind, we felt that eating at the Laem Hin Seafood restaurant suited our needs better. Living on an Island also has some other disadvantages - the resort prices for food and drink were amongst the highest we experienced in Thailand during out 2 weeks touring; similarly the mini-mart prices suffered from Island pricing too. So, isolation, but at a price. On the upside, the resort has some great facilities - not least the complimentary Dingy sailing, with some great staff that will help you learn to sail from a quite reasonable resort beach. Service levels at the resort were generally good, but not up to the higher standards we experienced elswhere. Members of staff were trying to tout us Tour trips cheaper than the advertised Resort prices, forgot to collect us and our bags for our Airport transfer so we had to walk with bags in the heat to reception in order to catch the boat on time. Some staff seemed to be confused as to their role or how to serve in the restaurant appropriately (a little too over-enthusiastic at clearing plates for example). Overall the value for money of the accommodation was excellent but this was offset by the high prices in the resort and the cost of getting anywhere you might want to visit in the evening. We would definitely return, but would come with a greater "get away from it all" mindset than we had this time. If you want to tour Phuket, it's got some limits.
Jun 26th, 2007