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9301 W Fort Island Trl, Crystal River, FL
Located in the ""Nature Coast"" of Florida on the Gulf of Mexico in Crystal River, our beautiful eco-friendly and green lodging resort is surrounded by the natural springs. read more
We chose this hotel as a spot to stay for our anniversary for one night on our way through Florida. We called to see if our room might be ready at 2pm, when we'd be arriving. They told us most likely. When we arrived we were told they are never ready early (?) We were told the dining room would be open at 5pm, but then were told it wouldn't be open that night or the next day due to the holiday - front desk staff was either new or confused. We walked out to the pool to see about going for a dip before we got in out room. Hugely crowded pool and bar area, and we saw many people pull up their boats and come right into the pool area and dump buckets of their trash in the hotel containers. Odd. Then we saw a sign noting that the pool is only closed to non-hotel guests on two days of the week! So anyone can come use this pool, and clearly, they did. People smoked in the pool, brought cans of beer in the pool, brought babies in non-pool diapers into the water. It was pretty gross. The hotel does not provide towels poolside, so you'd have to bring your own, if you wanted to get in. We chose to wait until the dinner hours when most families had gone to dinner. We made a reservation for a king room, but the front desk sent us to a room with two double beds. I called up front, and could hear the receptionist speaking to a manager about how they would charge me for an upgrade to a king. I pulled up the hotels.com reservation on my iphone and told her that we reserved and paid for a king, and that if they didn't have one for us, we would leave and they would have to refund our payment. They found us a king, which was very lovely, but less so since we had to traipse through the property twice to get the right room. The buildings themselves need some TLC - carpets for stained, walls need new paint. To call it a resort is a bit of a stretch, as it's not like any resort I've been to. We did like the location and its proximity to historic downtown and nearby springs.
Jul 5th, 2007