It's a small hotel at the far end of Waikiki. It's not beachfront property, either, so if you're looking for a hotel on the beach, this isn't it. But it does have great views of the ocean, the staff was friendly and helpful, and it didn't have the craziness and bustle of a big resort (i.e., no small kids running around). So if you're looking for a quiet getaway, this is a great hotel. The minuses were that the decor could've been updated, it's a bit of a trek to the main part of Waikiki (If you're walking), and the bar/food service by the pool wasn't always open when it was supposed to be. I'd recommend it if you're looking for a nice, quiet hotel, but not if you're looking for a resort experience.

Very clean & quiet, but it does not compare to the exquisite Marriott resort on Kauai. Parking is very expensive as are all the on-site restaurants. Shops on the 1st floor weren't interesting to us-- they looked more like high-end boutiques. Bathroom is small -- not what I'd expect for a 4-star "resort". On the plus side, the beach is just across the street. We found service to be just fine - everyone was polite, prompt, and friendly.

This resort had all you need to make your stay enjoyable. Walking distance to shopping, dining, and attractions. Great restaurants in the resort. Excellent service. Staff was very accommodating of all your needs. Relaxing and beautiful. Would return again.

Check in took a very long time for the Kalia tower and we were directed to 3 different towers before we could check in, The room was smaller then we had thought it would be and the bed is a true double and was hard for my husband and I to fit well- kids were ok in the other one, we had to ASK for enough towels and glasses for everyone everyday (total of 4) otherwise you get 3, the resort food was TERRIBLE and 3x more expensive than other restaurants off the resort. We had an appetizer, salads, and a delicious steak dinner with 3 mai tai, and dessert at a local steakhouse for $113.00. We paid $90.00 for 4 ham and cheese omlettes and coffee and oj on the resort!!!! No Kidding! The taxi company that the resort has on site ripped us off and then pretended not to understand English. The resort is very beautiful and provide seclusion from the other beaches but ask for directions to Lewers St. (about 6 blocks away) to eat ie Dennys, Yardhouse Steakhouse ect..) Also the IHOP across the street was good and resonable but stay away from the 24hr cafe-it made us all sick and is dirty. We would probably pick a different resort next time. Although we will definitely book with Expedia next time- we signed up for airport transfers and they were awesome and everything else was booked as we had planned as well! Thanks Expedia:)

Was a decent stay overall. They have a great spa service in the resort however it can get quite expensive. A standard 50min massage will cost you $150.00. if you are goin with a travel card, be sure to have plenty of money in the account as they hold a large amount as a security deposit. They didn't tell us this and we ran out of US dollars. The restaurant is great and the service is perfect with free American style coffee but again it can be quite expensive. Four small blueberry pancakes can cost $30 at breakfast or a main for dinner can cost about $40. If you have an issue, it's hard to speak to a manager and then they don't get back to you. Location is spectacular. Can't get any better. We were on our honeymoon here. We wouldn't recommend it to newly weds but if you have the money and just want a holiday this is a good place to stay.

I have stayed at The Royal Hawaiian at least once a year in the last 14 years, and it continues to be my hotel of choice in Waikiki. Hotels and resorts are basically concrete and glass, the difference is the people that work at the hotel. The Royal Hawaiian has the best people.

We loved everything about our stay at The Hyatt Regency Waikiki Resort & Spa. World class beaches/surfing/snorkling/dining within walking distance. For $5 we took the city bus to Pearl Harbour. The resorts pool was closed for remodel, they gave us passes for the Marriotts pool next door. We had the Hawaiian experience we were looking for plus more.

I'm used to staying at pricey hotels so Halekulani's room prices were not an issue. However, you're paying a lot of money for good service alone. The rooms are outdated. The balconies all face each other so there's no privacy. Buffet breakfast for 2 is $62 and when I asked the next day if we were restricted to buffet we were told yes. Had to use the "fancier" restaurant to get a normal breakfast and since we were in our pool attire, there went that. Room service was excellent although most of the meals were not. 99% of the staff was extremely courteous and went out of their way to make sure we had a nice stay. The other 1% was just a bad experience that was resolved when we reported it. And if you are looking for the island experience do not stay there. Beach is about 200 sq feet. Plus Honolulu is horrible! NYC on an island is the best way to describe it. Stay at a resort out of town or better yet on another island. Next vacation I'm going back to the Buccaneer in St. Croix which is also pricey but very worth the money!