Our overall experience at Turtle Bay was amazing! We would not have had to leave the resort if we didn't want to see some of the other amazing places. The service and friendliness of the staff was outstanding! The grounds and resort lobby were immaculate. The lobby is undergoing renovation so there were some understandable noises, etc. Our only complaint would be the resort rooms and carpets in the room corridors. The rooms do need updated and were nothing fancy. The rooms in general were clean but upon closer inspection, the walls were dirty and in desparate need of new paint. The carpets in the hallways were dirty. I did speak to the front desk and they explained the resort would be renovating all the rooms after the lobby renovation. With that said, everything else about the resort make up for the rooms. The views are breathtaking. The resort food was expensive but we were able to work around that by sharing meals which were more than plenty for 2 of us and by finding some places to eat in the small towns not far from the resort. We just loved Ted's Bakery for breakfast! We would recommend being fully aware of how the spa charges for services as we did not completely understand until it was time to pay. They charge the service price, then 18% of which the service provider only gets 15% of the 18%, so if you take the time to figure it out, you feel obligated to pay an additional amount to give the provider what they should be worth. Expensive!