Lilianfels Blue Mountains Resort & Spa

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Lilianfels Avenue, Katoomba, NSW
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Fairmont Resort Blue Mountains - an MGallery Collection

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1 Sublime Pt Road, Leura, NSW
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Situated in a national park, this luxury resort is close to Three Sisters. Regional attractions also include Blue Mountains National Park. read more
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The view from the hotel dining area and lobby is spectacular but we felt that the hotel is overpriced for the quality of the finish and cleanliness in some areas. Our room was clean but the lighting was so poor that it would have been difficult to see any grime. The indoor pool area was filthy and smelled very damp - the pool floor and changing rooms are in dire need of refurbishment but a good start would be to scrub the floor tiles, we didn't use the pool for fear of catching something nasty from the floor. Another area which needs to be washed - not just vaccuumed is the area around the large fire place - although it is tiled with black tiles the ylooked very grubby indeed. Everything is very spread out in the hotel - we had to walk down a long hallway, past a shop, a sooker room, a card room and other rooms before reaching a set of doors through which was a block with some of the bedrooms. We then had another similarly long walk through the block until we finally reached our room, When we booked we were not advised that there was some decoration work being done - so felt we had to complain. Our complaint was dealt with very well and so we must praise the front desk staff. The area and setting of the hotel is great, do go along to the end of Sublime Point nearby for a fantastic panoramic view without the crowds. This resort is really only worth visiting when the it has been fully refurbished and the problem areas are well cleaned.
3
May 6th, 2007
Mountain Heritage Hotel & Spa Retreat

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Apex & Lovel Streets, Katoomba, NSW
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Situated in the mountains, this luxury hotel is close to Three Sisters. Regional attractions also include Blue Mountains National Park. read more
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