Friendly staff. Good food and overall a very quiet and beautiful place. Quality and attention to detail is appreciated at this resort. However, activities and meals can not be compensated for, e.g. We missed the activities and meals for one day we went to a wedding in Chetumal, the actual reason for coming all the way here from Cancun, and asked if we could may be use the one meal we missed to move towards the lunch of the day we were checking out. It was impossible. Instead, they technically followed the rules and charged us for the extra people that stayed in some rooms. That was not discussed in advance but understandable. The rates are more or less calculated for 2 adults per room.