This hotel/resort did not meet my expectations of a four star resort and did not compare well to other Hiltons where we have stayed. The staff, on the other hand, were great. From the cleaning staff to the kitchen staff they were all friendly and helpful. This is not an all inclusive resort and has different levels of "all inclusive" packages. With my package I could get almost anthing except for (inexplicably) bottled water. The buffett was the only real dinner option because it was not possible to get reservations at the resteraunts unless they were for 9:00 (which was difficult with kids). The bottem line is that I would not stay here again nor would I recomend this resort.

I read a lot of the reviews for his place before we came. My wife and I went along with another couple and we had a wonderful time. A lot of the reviews I think are far harsher than they should be. This resort is a value, and as such, it will not have everything that a five star resort will have. If you make the comparison to a Sandals or something comparable the Sun Spree resort will pale in comparison. I say this not disparagingly but just to get you in the right frame of mind. The resort itself was clean and I found the staff to be friendly and accomodating.The beach area was fantastic and very large. The adults only pool was nice and secluded from the main area.As with every all inclusive resort I've been to, the drinks were small and it almost felt necessary to buy a mug from the gift shop (or bring your own from home if you plan ahead) so that you aren't tethered to the bar area. The food was decent but nothing remarkable which is the only improvement I wish they could make. They have an Italian, Spanish, and Jamacian themed restaurants. I found the Italian and Jamacian restaurants to be about the equivalent of a standard American chain restaurant. I did not go to the Spanish restaurant so I can not speak on that. As for the buffet, I found myself eating from the omelette and pasta bars which was both good and bad. I enjoyed the food from each, but wished for better variety. It is what you think it is...a 3-4 star resort thats a good value. Enjoy it!!!!!

Loved the staff. Francios (resident mgr) was great and a pleasure to speak with. Made himself available everyday for short chats...very personable. The resort & it's grounds were impeccably clean. Small renovations/improvements are going on, but never interupted our stay. Tennis court needs resurfacing and sign posted stated it was in progress. Food was good at the resort, but a bit high in price we thought. We can't compare to the other resorts as this was our first time in Jamaica, but are being told by frequent travelers to Jamaica it's the same across the board. If you are looking to relax at a small, quaint, well maintained resort, with tropical scenery with a beautiful beach setting, as a couple or adult group Coyaba is it! Very convenient to airport and downtown Mobay too!

Round Hill is an incredible small resort just outside of Montego Bay (half hour drive from the airport). It is made up of mostly privately owner and rented villas, complete with staff and many have their own pools. You can rent the whole villa or a la carte by individual bedroom. Many have their own private pools. The staff in our villa (cottage #5) was fantastic ( a cook, a maid and a gardener) and cooked a gourmet breakfast every morning. We had a panoramic view of the ocean and a huge private lap pool. The resort itself is an old world, classy and formal place (no shorts after 7pm) and you feel like you are stepping back in time! The decor is the kind of informal elegance that you would expect from a 5-star Caribbean resort. Ralph Lauren liked Round Hill so much, he owns 2 villas and is in residence throughout the winter. Highlights are afternoon tea, cocktails before dinner and the many special dining events that occur throughout the week. Whether it was buffet or a la carte dining, the food was exceptional! We stayed for 5 nights and NEVER tired of the offerings. The service was impeccable! If you feel like venturing out, you could arrange transportation by private car (George is a fantastic and safe driver) to local sites, shopping and dining. The lobster trap is an fun local spot for grilled lobster right on the water and just a few mins from the resort, though Round Hill does a great job of this and many other Jamaican dishes during their beach BBQ's and Jamaican Night (complete with a floor show). Round Hill exceeded our every expectation and we hope to be back!!! If you are looking form a small, intimate resort with the feel of a private club, this is the place. It is expensive, so be prepared. Perfect for a splurge!

Was very pleased with this resort. Very clean and well maintained resort with extremely friendly and helpful personnel. Was not a 5 star resort in that the water pressure was weak and food was so-so. (The dining room was much better than the buffet). Not much nightlife at the resort as the disco was generally empty, but swim up bar in pool was great and the water trampoline was very fun. A/C in rooms was stellar.

Beautiful resort. We had Escape to Luxury package which was convenient and nice but bit pricey at booking however prices at the resort seemed even more pricey so package worth it. Had to sign for everything included in package which was not expected. Seemed like all employees serving drinks and meals expected extra tips even though bill stated tips included. Only two restaurants to eat..Horizon's and Mangos..both very good food and service. Excellent selection of dishes and drinks throughout stay. Beach was ok but water ruff and deep quick. Only one pool but large and refreshing. Very minimal activities and quiet which probably reflects the type of people who are attracted to The Ritz (not a bad thing). Basketball net terrible. White Witch a must if you're a golfer but pricey including private caddies..club rentals Taylor Made, spectacular holes with beautiful views. Took a day trip 1.5hr drive to Negril with cabbie..7mile beach at Margarita Ville bar, Jet Skis and Rick's Cafe jump and stunning sunset were well worth it! Jamaican people very friendly at the Ritz..poverty outside the resort..which makes it difficult to enjoy time outside resort. Need to watch your bill on check out (like any resort) as we had 'extra charges' for meals and drinks outside of our Esc pkg as other guests used/signed our rm number..which they did correct. It was our 2nd time to Jamaica and we enjoyed this time more but was also more pricey. Overall fantastic and would go back in a heart beat!

The sunset beach resort was a great place to stay. I went on vacation with just myself and my best friend. We were a little concerned about being two women alone on the resort however we felt very safe once we arrived. The staff was very friendly and very accomidating. The condition of the hotel was very good and always well kept. All of the common areas were kept clean. This was our first trip to Jamaica and this hotel far supassed our expectations. The only real complaint I had was that there aren't any clocks in the rooms or anywhere on the resort. The food was not the greatest. I stayed away from the buffet food and mostly ate at "The Grill" which offered a limited selection but had the better food. The few times I did eat at the buffet styled dinning, I was please by the friendly and accomidating service. Also, the resort doesn't have any vending machines nor do the have access to any AFFORDABLE snacks so be sure to take any snacks that you need for those late night munchies (especially if you participate in night activites. Food stops being served around 10 or 11pm)I also wasn't expecting that all the outside attractions would be so inexcessible. It was difficult and expensive and risky to leave the resort and visit other places outside the resort.

The staff was amazing, always going out of their way to make you happy. Our refrigerator wasn't working and we didn't say anything, but the housekeeper noticed and had it changed immediately. We wanted to be closer to our friends and requested a change, and were told that was usually an upgrade, but they did it immediately for us at no charge. Mario asked us if we were there for a specific reason and I told him that we and another couple came for our anniversary which had been a week earlier. He had our table decorated for dinner and brought us both a decorated cake and a bottle of champagne to our rooms. Most of the meals were very good, one or two weren't great, but everyone has different tastes and this won't keep us from coming back again. Room was always clean, beds were extremely comfortable. Just a relaxing resort. We saw people that requested something which the resort didn't have, but the staff went off the resort to get the item for them. Nice to have the resort so close to the airport. Check in and out went extremely fast. Great resort!

a very nice resort quiet, romantic and i love it. the service is great, good food great surrounding and beutiful view.