My friend and I went down for Spring Break and had a wonderful experience. We stayed on the family side of the resort. The staff was extremely helpful and friendly. The resort is very clean and in a good location for activities and shopping. Next time however, we would stay on the adult side because it is more our style. If you have kids this is the place to be as there are many activities and the kids play section/pool. The food at the resort was not the greatest, but it was edible. You can't beat it for the price. The drinks are well made and strong. The bartenders work very hard and even though they don't expect tips, they appreciate them and definetly deserve them. Downtown is only a $5 cab ride or a 50 cent bus ride. There is a grocery store a block away where you can buy supplies or bottled water, which we took advantage of, due to the fact you only get 2 bottles per room, per day. We will definetly be back to the Crown Paradise!

This resort is close to the airport and only minutes (by cab) to the boardwalk (malecon). The staff is super fun! We also had use of the resort next door due to our all inclusive package. It has a swim up bar in a LARGE hot tub, super sweet! The beach is really nice and very swimmable. Lots of vendors though, that are relentless. Reading is best done pool side where they can't interrupt you every two minutes (literally, two minutes, they are awful). The food choices are great because the resort attached to this one has an Italian, Japanese and a French restaurant in addition to the cafe and buffet style restaurants at this resort. There is also a clay tennis court, shuffle board, a cement bowling lane and a large outdoor chess game. There are also games like tequila volley ball hosted in the pool. Very fun! And there's NO KIDS!!!! There are kids at the resort attached but they can't come over. Room service was phenomenal!! The only cons are that the pool isn't very fancy, just a big rectangle, and there's no swim up bar. There is a bar right by the pool though and you can bring your drinks in the pool. Not a super fancy resort, but nice and very comfortable with great service.

The staff was very friendly. The drinks ran aplenty and were definitely stronger with tips. The food left a little to be desired. Most of the breakfast and lunch buffet food was barely room temperature. The food would've been much better if they just kept it warmer. The beach at this resort was much bigger and better than the neighboring resorts. Beach chairs are limited however, and it is key to get up early and throw a book or magazine on the chairs to stake your claim for the day, which is a nice excuse to get up and watch the sun rise. The room was a little musty the first night, but the maid staff kept the room very clean.

My wife and I chose this all-inclusive resort because of cost and because we booked very late (2 days before our 7th anniversary) . The resort was comfortable and the staff friendly and helpful. As all-inclusive, the resort included drinks, food, snacks, and pool-side service, but the food was boring and repetitive. As a precaution against other people not staying at the resort from walking off the beach and onto the resort and ordering whatever they wanted, we had to sign credit card-like receipts every time we ordered something no matter how small. While it's understandable why they do it, it still becomes a nuisance when all you want is a drink and to be on your way. The hotel is down beach from a river opening into the ocean and by mid-afternoon, the water is brown from the silt coming from the river. Not "dirty" per say, but not the clear blue swimming waters we're accustomed to in our years vacationing in Mexico. By morning, the beach is as clear as any, though. A big plus was that we were a $5 cab ride to downtown and the the airport. As mentioned before, we went for our anniversary and wanted some quiet time, but I have never seen so many children at a resort in my life! This resort has all the basics of a decent all-inclusive resort, great pool, small beach and is perfect for young couples with kids to experience as a first-time trip to Mexico, but we will be opting for somewhere a bit more on the quiet side next time.

Just returned from our 5-day trip to Puerto Vallarta (2 families, total 4 adults, four kids). The hotel is wonderful, brand new, and right on the ocean. We had booked two suites, both 1 bedroom, 1500 sqft with kitchen, two bathrooms, balcony, etc. Very nice rooms, great ocean view. We ate breakfast, lunch, and dinner at the hotel every day. the food was awesome every time. They mostly served mexican or italian menu. Both their menus were excellent. Every one was willing to help. Their kids club worked out great for us. Kids spent a lot of time there, and it was easy for us adults to sit in the restaurant with the kids center nearby, so we could watch over the kids. We spent a lot of time swimming. They have multiple pools, mostly 4ft deep, and one pool that is about 2ft deep for the smaller ones. We would have enjoyed the vacation more if we knew spanish and could mix better with the hotel staff and the local crowd. Taxi stand and bus stops are right outside the hotel. A nice massage place (shaddai) is also right outside the hotel, and much cheaper than the hotel spa. Good massage. I wished the hotel had some activities to keep their guests more entertained. The hotel is medium size, not one of the sprawling huge resorts. The beach is small, so if you like big beaches, you may be disappointed.