I'm used to staying at pricey hotels so Halekulani's room prices were not an issue. However, you're paying a lot of money for good service alone. The rooms are outdated. The balconies all face each other so there's no privacy. Buffet breakfast for 2 is $62 and when I asked the next day if we were restricted to buffet we were told yes. Had to use the "fancier" restaurant to get a normal breakfast and since we were in our pool attire, there went that. Room service was excellent although most of the meals were not. 99% of the staff was extremely courteous and went out of their way to make sure we had a nice stay. The other 1% was just a bad experience that was resolved when we reported it. And if you are looking for the island experience do not stay there. Beach is about 200 sq feet. Plus Honolulu is horrible! NYC on an island is the best way to describe it. Stay at a resort out of town or better yet on another island. Next vacation I'm going back to the Buccaneer in St. Croix which is also pricey but very worth the money!

Hotel in good Waikiki location, has resort feel and very good breakfast buffet.

My family and I just returned after at 7 night stay at the resort and I am still missing the amazing experience. I have traveled extensively and this resort is by far, one of the best places I have stayed. It is located in an ideal location in Diamond Head and is situated on a private beach that is just beautiful. The resort staff are extremely friendly and service is first class. This resort is an ideal location whether you are single or have a family. I am looking forward to another visit in the near future.

Our overall experience at Turtle Bay was amazing! We would not have had to leave the resort if we didn't want to see some of the other amazing places. The service and friendliness of the staff was outstanding! The grounds and resort lobby were immaculate. The lobby is undergoing renovation so there were some understandable noises, etc. Our only complaint would be the resort rooms and carpets in the room corridors. The rooms do need updated and were nothing fancy. The rooms in general were clean but upon closer inspection, the walls were dirty and in desparate need of new paint. The carpets in the hallways were dirty. I did speak to the front desk and they explained the resort would be renovating all the rooms after the lobby renovation. With that said, everything else about the resort make up for the rooms. The views are breathtaking. The resort food was expensive but we were able to work around that by sharing meals which were more than plenty for 2 of us and by finding some places to eat in the small towns not far from the resort. We just loved Ted's Bakery for breakfast! We would recommend being fully aware of how the spa charges for services as we did not completely understand until it was time to pay. They charge the service price, then 18% of which the service provider only gets 15% of the 18%, so if you take the time to figure it out, you feel obligated to pay an additional amount to give the provider what they should be worth. Expensive!

It is very nice hotel. We had a problem with the air conditioner. But it was fixed.I was not impressed by all the charges for use of chairs for the beach and pool area. Most hotels that I have stayed at do not charge their guest to use beach chairs. Food is very expensive on the resort. I recommend that you eat off the resort. It will be by far cheaper and will be a lot better quality. The service was excellent. Excellent place for children.

i decided to visit Hawaii by myself as a stop over to another u.s destination. I didnt want to pay the huge costs associated with waikiki beach front hotels/resorts, but found this hotel to be 1 block walking distance from the main strip of shops and restaurants as well as the beach. which was excellent value for money. bus stop right out the front meant easy access to other shopping centres and tourist type activities. all in all a good experience. only annoying thing was the pool doesn't get any sun during the day. thats it. oh and the restaurant attached to the hotel was terrible. dont even bother with it.

This vacation was the first for my family. We chose Ko Olina Beach Villa Resort because of the price and facility, even though we never visited it before. So, there was apprehension going into this blindly. We trusted what others had said about the facility and area. After the vacation, we were very satisfied with the accomidations and location. The resort is very close to a clean and well maintained man-made lagoon. Eventually the first Disney Hawaii resort will open and this "privacy" may become less private really fast. Until that happens, you should have plenty of sand space and relaxation time on the beach. If you are mixing a golf vacation with your trip, I would suggest not going to the golf course adjacent to the resort...it's too expensive. My wife and I are intermediate to advanced golfers and we both concluded it was not worth the price. Do your research; you'll find many above par courses less than a 15 minute drive from the resort. There is a Costco, Target and Safeway within a 5 minute drive from the resort and plenty of restaurants. This resort does not have a restaurant or food service so, if you want to walk, you will need to visit the Marriott Resort next door. If you have a car, we found good to great restaurants within a 5 minute drive. Our room was more of a condo so, we prepared 50% of our meals in the condo. One thing to note is room service is not 24hrs. Not a big deal but we ran into a problem with one of the toilets and we had to wait until morning.

Great vaca! All you need is there at the resort...except for food. The restaurants there are fantastic, but be prepared to pay. There is a to go place, One Paddle, Two Paddle, which for a resort offers good food for fair price. The car rental is a bit pricey, but again, all you need is there at the resort. Aunty's (daycare) is very impressive. No wonder kids don't want to leave. This resort is ideal for toddlers and up. Extremely friendly staff. Keep the lei on and you'll get the extra attn. Housecleaning was a lil short on the service. Had to call them for service.Still 5 stars!