The Resort is labelled 5-star and I think that is just about holds that rating - although soon the rooms will need to be decorated/re-vamped as they are getting rather dog-eared. Ostensibly, money needs to be spent upgrading the rooms - we stayed in a Grand Suite on the Thani Wing. All resort grounds well kept; pools great; proximity to the sea was also superb, right on the beach. Fitness centre was good, recreation room for the children (I took two boys aged 9 and 11). Food on the whole was okay/good although apart from the Buffet Breakfast and lunch as the beach bar, we never dined 'in-house' for dinner. The biggest let-down to me was the wireless Internet connection. Firstly, we stayed for 5 days and were told we could book hourly, daily or a 15 day pass. We asked if we could book a 5 day or a week pass and were told 'no'. So we bought a 15 day pass at the cost of 900 Baht - cheaper than the daily version of 200 Baht a day. But that wireless Internet connection in the room was totally unreliable and being a businessman that has to work whilst on vacation, I was constantly calling reception to get the IT people to call the providers to reset the router. This was agonising and happened 2-3 times a day. On our morning of departure, I happened to need to work at 5am online and could not for love nor money get online. I called reception and the receiptionist just wearily said he would just speak to someone .... and then promptly put the phone down on me. I went all the way to reception at 5am with my laptop, showed him and the duty manager that it would not connect to the Wifi and explained that they MUST get wifi access for me as my work was most urgent. They said they would call the IT people. 15 minutes later I had wireless access in the room and submitted my work at 7.30am - a little over an hour past the schedule. So if you want a hotel that is 5 star (just), superb grounds and location, very relaxing in most respects, then this resort would be for you. But if in any way, shape or form you need to use wireless access in your room for any type of business, urgent or not, I'm afraid this would frustrate you enormously and you are probably better off looking for another resort. For the sole reason of the Internet Access and the attitude of the receptionist on our last morning when trying to deal with lack of Internet access, I'm afraid we would not stay at this resort again - which is a shame because most other aspects of the resort were fine.

This was a wonderful hotel. The location was perfect: right across the road from Karon Beach. Our room was stylish and clean. We were very happy. The hotel spa was amazing; my sister and I received the best aromatherapy massages we've ever had. It was pure heaven. The free breakfast buffet was delicious and convenient. The swimming pool was beautiful and enticing; we could have stayed there all day. The staff was friendly and helpful, and recommended a great hillside restaurant for a sunset dinner. The Woraburi Resort was wonderful, and I can't wait to return to that little slice of island paradise.

Stayed at the Pacific Club for 5 nights in a nice room on the 4th floor ( Great view of the ocean). Room was very nice , comfortable bed and spacious. Amenities were excellent including the roof top pool and the herbal steam room and spa on the ground floor, these were available up to midnight each day at no extra charge. Location was good just a 5-10 min walk down to Karon Beach. We had a spa service on our last day and my husband had a thai massage with Lilly, which he got great benefit from. Only thing that we felt let this resort down was the reception staff and the restaurant evening food.(Breakfast good) We enquired about a late check out on our arrival and was advised to check on our departure day as they hotel was fully booked. We found that there willingness to help with this wasn't visible . Finally got a late check out on the last day but we were made to feel that this was a great inconvenience for them but we only needed an extra hour til 1.00pm. Enquired about hiring a motor scooter for the next day and the girl at reception seemed very uninterested in making this enquiry. Our other problem was with the vegetarian food that they have on the menu. It was disgusting, no other way to describe it. My husband had spinach & cheese canelloni and it came out tasteless , dry and it appeared that it was frozen then heated in a microwave before serving. My dish, vegetarian lasagna was also tasteless therefore we did not have any other evening meals in the hotel restaurant.

Would totally recommend this hotel. Position was great at end of Karon Beach, walking distance to some great restaurants, shops and markets. Much quieter than Patong Beach but this was perfect and only 15min in a "tuk tuk" when you felt like the hustle and bustle. Would totally recommend upgrading to Pool Access room, 2 steps straight off your own balcony into the pool, so great in the humid weather after a shopping session. Swim up to the pool bar and have a nice cocktail or beer! Buffet breakfast nice but not much variety. A steep walk up the hill to rooms but friendly staff always ready to give you a lift up on back of resorts buggies. Would definitely stay here again.

Location of this hotel is great, you only have to walk down a few steps and you're on the beach. Pool area is located overlooking the beach. Breakfast was ok - great omelette station but would have liked a greater selection of cereals and the option of skim milk or low fat. Staff are very friendly and polite. Shops and restaurants are all in walking distance with plenty of taxis and tuk tuks to take you wherever you go. Highly recommend staying at this resort.

Everything about this resort was great from check-in to check-out. The food, entertainment, facilities, pool, room, service and staff, all good we didn't want to leave. Buffet breakfast was very good, a lot of variety. We used taxi guys at the front of the resort across the road, highly recommend. The resort has its own stretch of beach with banana chairs, umbrellas and towels for your use for free, loved it and beach is beautiful. We went off peak, best time to go. Would definitely come back here.

Overall we were really happy with our stay. The hotel is quite well located near Karon and Kata beaches. There is good access to shopping and retaurants and Patong beach is also only 10 minutes away by scooter or car. We requested that we be moved to another room after our first night. We weren't happy with the first room as it was on the bottom floor and was located at the back of the resort. The room appeared to be a bit musty and was dark. Our request was dealt with professionally. We were supplied keys to an alternative room on the 3rd floor which had a balcony which overlooked the resort grounds and also overlooked the main pool to one side. We were very happy with our room from this point onwards. Checking in and out of the resort was easy. We ate breakfast at the resort daily and found the menu to be good apart from the lack of bacon as an option at the buffet. Apart from this we had a couple of lunches by the pool which were good value. We mostly ate our dinners away from the resort as we often spent our time exploring the island and dined away based on convenience and what we fealt like eating that night.

The staff and service were very good at the hotel and the room was nice, if a bit older. My bed comforter had stains all over it but they replaced it once I said something. The shower design might be a bit better to keep water from going everywhere but fine. Plenty of closet space and the bed was large and comfy. Had a great view from the top floor and they had drying racks on the wall on the balcony which helped me quite a bit as I brought my own scuba diving equipment and it needed to dry out. The staff surprised me with a birthday cake (I did not tell them it was my birthday) in the fridge so that was a nice touch. Internet access was expensive if you were not staying at the higher end rooms. Pools were very nice and the hotel just a short walk to the beach and main street running along Karon Beach. Very close to Kata Beach as well. They had very good security throughout the resort as well. Overall I was very happy with the resort.

Secret Cliff was a GEM! We found our resort on Expedia for at least $15 dollars less per night than what the hotel quoted us, so that was a bonus. The views from the resort's restaurant are fabulous, as was the view from our Ocean-view deluxe room. I would recommend being on the second floor (the views are better). We loved the location - right in between Karon and Patong Beaches, because it was quiet and private. The pool was beautiful and we watched the sunset while swimming. The hotel staff were all very pleasant, polite, and accommodating. The room itself was absolutely lovely and the bed was very comfortable. The only thing we didn't love was the shower which was a little strange to get used to. We would highly recommend Secret Cliff to anyone going to Phuket, and would definitely stay there again, ourselves!

Malisa is a relatively small boutique hotel with about 40 villa suites each with their own plunge pool, outdoor sitting area and outdoor kitchen and dining area as well as large bedroom and huge bathroom with spa bath and separate shower. It was relatively quiet during the day the only problem being a pool in the resort property next door to malisa and behind our villa which got a bit noisy with kids one day. Very quiet at night. The nice touch is they come and cook your breakfast when you want it in your own outdoor kitchen and you sit outside eating it, which at this time of the year is really great. They come back an hour later and take away all the breakfast stuff and wash the dishes and put everything away. You can also get dinner done the same way, but we did not do that. The only problem we had was the wifi barely worked and kept dropping out. The tech came to fix it but 10 minutes after he left and it was back to its pathetic normal again. We had dinner in their restaurant one night and while the food was excellent and reasonably priced, the service was very slow and there were only 2 occupied tables in the restaurant. Its a 10 min walk to the beach and 5 to the main street with hundreds of restuarants and bars to choose from. Happy to go back- very enjoyable and relaxing 3 days.

I wasn't expecting much for paying such a low rate per night when I booked my Thailand get away last minute... However, the Sugar Palm Resort exceeded my expectations! Not only was the room decorated clean and contemporary, but we had a television and a selection of DVD to choose from. The breakfast buffet (an small extra) is completely worth it. We had omelets and fresh fruit everyday. The tours were also easy to set up in the lobby area.

This was our 2nd stay at the Metadee and it was as good as the first, the location is within a short walk of the beach and many restaraunts, shopping and convienince stores. The resort is set well back from the road which makes it a quiet sanctuary away from any hustle and bustle. We had booked a poolside room but were upgraded to a poolside villa, it is so nice to be able to jump directly into the pool from your room, the pool is beautiful it winds all the way through the resort, the gardens a lush and well cared for. There is only one restaraunt on site which does a great breakfast and a tasty meal, even if it is a bit more expensive than other restaraunts out on the street. This does appear to be more of a couple resort with very little for children to do, so l would recommend it to couples. We will definitley return to this resort.

stayed in Karon cliff for four days. hotel has friendly staff and is in a lovely location overlooking the beach and surrounded by gardens. room itself was basic - adequate but not much more. shower didn't work properly and was a bit dirty. lots of insects and lizards found their way in the room during the night which is probably to be expected in thailand but could have done without it! if you want somewhere in a nice resort for a decent price, then stay here. if you're looking for luxury then definitely go elsewhere.

A beautiful "New" resort, the staff were just amazing. Rooms were spacious and clean with good facilities. The pool was one of the best atributes of the resort. Food and dining was fair, there are certaily better and cheaper options outside of the resort, breakfast was very good with a great variety of international and local foods. Unfortunately we were a little dissapointed that some of the international guests entertained some local women and made it quite uncomfortable for a family with young children. The hill that the resort sits upon would be very stroller unfriendly as would be the multi layered resort. Probably not a resort for children under 5. (Ours were 13 and 11)

My wife and I booked the Vijitt in Rawai for the first week of our honeymoon in Thailand. We booked an ocean front villa, which was absolutely incredible. From the moment we arrived, we knew we were in paradise. The front desk emloyees helped us very much throughout our stay, with bookings of outings and other requests. The resort is totally peaceful, with the infinity pool, and spa services. Although there are 95 or so villas available, the resort never felt busy. The pool was absolutely wonderful !! It is an enormous infinity pool, with several other wading levels above it. The pool is probably 50 meters long, by 20 meters wide, with black tiles and black granite. We enjoyed dipping in the pool when the sun got too hot for lounging. We ate at both restaurants offered at the resort. The Baan Vijitt is the original families home, offering authentic Thai food in or outdoors around the koy pond overlooking the ocean. The Savoury is the main restaurant, where both Thai and international cuisine is served all day long, along with the great breakfast buffet. We befriended servers named Tham and Keng at The Savoury and enjoyed interacting with them every day. The resort offers several day trips to local malls, and beaches, which was an added bonus. This was the best hotel stay we've ever experienced and I will recommend this resort to anyone looking for a quiet romantic place to stay in Phuket. Definitely not a party resort which is exactly what we wanted to avoid.

My husband and I decided to splurge and book a villa at The Shore. It was the most amazing resort we have ever had the pleasure to stay at! The room was exceptional with beautiful views and lovely attention to detail. The service was also tremendous and the location right on Kata Beach was perfect! You will not be disappointed!

Beautiful resort style setting.Room was comfortable and clean. Beds were a little too firm, but that is a personal preference. Out of the way of most things. Did have bar/restaurant close by, as well as massage parlour. Would recommend.