Panviman hotel was amazing in many ways but lacking in others. First the location is far away from chiang mai city so you either have to take a shuttle 400baht one way or rent a driver (the best option). It really is heavenly in its views and style of hotel/resort. If u really want to get away from all hustle and bustle, even the mild mannered chiang mai, then this is an oasis. It has a giant spa, pool, and other facilities. For your money you are definitely coming out ahead. This hotel lacks good front of house staff. We never got our wake up calls on time and missed a call all together one day. The spa prices are steep even for thailand. The food and food service is excellent. The prices quality and quantity are amazing. We made friends with wait staff during our stay. If you do decide to go to Chiang mai you should hire Ya as your driver. For 2000baht she will drive u and tour you around the area all day including gas. She is so sweet and kind if u need her number comment on this review. If u do the math she provided 15hrs of service for 33$ and the shuttle costalmost half for a round trip ride....bit steep if u ask me. Ultimately a great place but not convenient to anything but the resort but if u like getting far away this is a perfect get away