Diligent staff, great facilities and a beautiful building...... its difficult to fault the Marriott at Surin Beach. Staff were genuinely helpful, professional and very friendly. The Marriott is a modern, western style resort hotel, but classy in an unpretentious way. Moderately expensive by Phuket terms but not exorbinant. Surin is a small, upmarket beach.... although the hotel was surprisingly busy with families. Great place.

Would absolutely recommend this resort for couples - it is as advertised - a perfect romantic getaway. Service: Upon arrival, JC, the hotel manager, greeted us at the lobby and came by at breakfast to say hi. We were in town to attend a wedding and the hotel was kind enough to offer us complimentary transportation by private car back and forth to a nearby hotel about 10 minutes away. It was a major perk given the notorious Phuket taxi mafia. Room: We were taken to our Spa and Pool Pavilion which had an amazing view of the laguna (although not the more attractive view of the ocean). The room looked exactly as it did online. For 3 days we relaxed and watched DVDs. Before we left, we visited the Ocean View Villas and although they had better views, my wife and I agreed that the huge sofas in the Spa and Pool Pavilions (where we spent the bulk of our time) were superior to the "regular" sofas in the Ocean View Villas. Food: We ate at the restaurant 3 times and also had room service 3 times. Food was very good, and although it was hotel level prices, we didn't feel ripped off since the quality was up to par. Would recommend the burger and fish taco. The Banh Mi sandwich and Thai food was also very good. Breakfast consisted of a buffet spread and also a menu where you can order Thai and Western breakfast items (i.e. eggs benedict, pancakes, waffles etc). One tip is that they need to cover their buffet food with nets. They did so on the second day we were there, but not the first and on both mornings there were no nets on the fruit which had a lot of flies buzzing around. This didn't bother me but I know many people would not eat it. Unfortunately we did not get to check out the 360 Bar & Restaurant since we did not eat dinner at the Pavilions. There is complimentary afternoon tea in the Library (3:00-4:30pm) which had a very simple spread but very good iced tea. Spa: We didn't get to use the special spa room unfortunately. The spa prices were comparable to 5 star hotels (US$100-200 per treatment). Housekeeping: The only constructive criticism is that housekeeping needs a bit of work. Turndown service only focused on the bed and left the living room and bathroom messy. On the second night, there was no turndown service, so the room wasn't cleaned the entire day. It was not entirely their fault, because some pool cleaners had accidentally entered our room thinking it was empty and were shocked to find us sitting in the living room (fortunately, we were fully clothed). Apparently, they entered because we neglected to lock the door after room service left (so definitely lock your door!). But they were very apologetic and activated our do not disturb sign which was the reason we did not get turn down service that night. The next morning we asked housekeeping to clean our room while we were away for breakfast but by the time we returned (45 minutes later) they had not started yet. Overall, I would highly recommend this place and the housekeeping issues did not detract from our stay at all. Just some constructive input for the hotel to better themselves. A big thank you to JC and his staff for a wonderful 3 day stay. Room Tip: If you are staying in a Spa and Pool Pavilion, choose rooms 40-45 which are the pavilions at the very top of the hill. The benefits are: better views of the laguna, better privacy and not having to walk up and down to access your room and not having to use the funicular. For the record, privacy is very good in general but if you are not at the top of the hill, the room located directly above you will have a partial view of your sundeck (just a small portion of it right beside the sala, if guests chose to stand at the same spot on their sundeck and looked down on your sundeck).

Mission Hills is one of the best resorts I have ever had the pleasure of staying at. The golf course there is one of the best in the world...it's like playing a private course at a public price. The condition of the course is unbeatable! The only downside is it is a little out of the way. If you are looking for a quiet beautiful resort you can't beat it. If you want to be where the action is and you like night life and bars you'll do better closer to the beach.

This resort was lovelt to stay at, we felt ever so welcomed as the people there are so friendly and helpful. The room was very comfortable and always kept tidy. Would definiteky recommed this hotel if your looking for a comfy cosy stay.

Our stay at the Laguna Outrigger Hotel was nothing short of sensational. The hotel room was an actual "LUXURY" two bedroom apartment completely outfitted with anything we could want in a temporary dwelling. The service staff and hotel employees were always helpful and tended to all aspects of our stay with a beaming smile and genuine warmth. The cleanliness and maintenance of the entire facility was unparalleled with anyplace I've been previously. The grounds were immaculately maintained and had a huge outdoor pool that was always perfectly clean and welcoming. The restaurant served a daily breakfast buffet that was exceptional in its freshness and taste. Lunch and Dinner at our resort or nearby other Laguna Property resorts was equally on par with all aspects of our stay. This was an outstanding value and provided for a peaceful and rejeuvenating vacation.

Fantastic place! Beautiful, upscale, "boutique", brand new resort & spa. Breakfast buffet was amazing (fresh juices, eggs/omelettes made to order, waffle station, fresh Thai noodle dishes, espresso), located overlooking a serene lagoon. Terrific staff, very accommodating & friendly. Very beautiful spa. When the resort manager found out I was looking for some shopping ideas, he sent a handwritten note with a list of shopping places to our room! Pool villa was divine, very private. Spa was absolutely beautiful, my husband went every day. Would absolutely stay there again. I was recovering from a broken foot and couldn't walk very far so the hotel was happy to send a golf cart to pick us up at our room and drive us to breakfast every day.

We spent 2 nights here to finish our Thailand trip to be close to Phuket airport for an early flight out. The resort is not even 2 months old & we got great rates. The setting is STUNNING!!! Right next to the ocean. However this area is still undeveloped & there is nothing here (didn't bother us, as after the pace in Patong we enjoyed the quiet). But also meant that we relied on the hotel facilities for eating & this was more expensive. This said, the food was very high quality - awsome buffet breakfast. Staff were very hospitable & couldn't do enough for us. There are local taxis at the gate who were fantastic - one even waited for us for 5 hours while we were at 'Jungle Splash' at no cost! Highly recommend visiting 'Jungle Splash' water park 3 kms down the road. We had a great stay.