Find the Best Resorts in The Berkshires
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435 Laurel St, Lee, MA
Situated in the city center, this resort is close to Prime Outlets Lee and Shakespeare and Company. Area attractions also include Tanglewood and Naumkeag. read more
I specifically booked this hotel because it advertised a sauna, I work at a local ski resort, Jiminy Peak, and I wanted to soak in a hot tub after my shift and the next morning before reporting in. I was told that the suana was out of order, i could have stayed much closer to the resort otherwise. They did allow me to check in early, and I asked if there was a king bed available as I was booked into a single, they just told me I was booked in a single, no effort to try and upgrade me. I have been to Hyatt's and Hiltons in New Orleans, Newport, and other places and have been cheerfully upgraded when there were openings. I noted that the parking lot wasn't that full the next morning, I feel that they could have given me the King room and with a waterview, but didn't even bother. Their loss, I will be staying in the area every weekend until late March, but I will seek out other establishments.
Dec 19th, 2007